Although it is acknowledged in research and practice that multiple, diverse tourism stakeholders are essential for the development of smart destinations, local tourism supplier participation is still lacking. There is limited understanding of how to engage suppliers in these collaborations, hence, this study explores suppliers' perceptions on their engagement with the development of smart initiatives in Ljubljana, Slovenia. A qualitative approach, based on semi-structured interviews was undertaken. The findings revealed that involvement in smart destination development is based on relational influences that were based on existing collaborative relationships. Organisational factors influenced supplier engagement prior to and during collaboration. Engagement influences are also specific to the destination context, which were related to historical cultural norms. These further facilitated or hindered suppliers' involvement. The paper draws valuable conclusions for leaders of smart developments, destination management organisations, tourism associations and businesses in Ljubljana and further afield where there is a need for implementation, integration and continuance of smart tourism initiatives.

尽管在研究和实践中都承认，多元化的旅游利益相关者对于智能目的地的发展至关重要，但仍然缺乏当地旅游供应商的参与。人们对如何让供应商参与这些合作了解有限，因此，本研究探讨了供应商对他们参与斯洛文尼亚卢布尔雅那智能计划发展的看法。采取了一种基于半结构化访谈的定性方法。调查结果表明，参与智能目的地开发是基于基于现有协作关系的关系影响。组织因素影响供应商在协作之前和期间的参与。参与影响也特定于目的地环境，这与历史文化规范有关。这些进一步促进或阻碍了供应商的参与。该文件为卢布尔雅那以及需要实施、整合和延续智能旅游计划的更远地区的智能开发、目的地管理组织、旅游协会和企业的领导者得出了有价值的结论。