The nature, scope, and impact of digital transformation reaches well beyond the boundaries of a single firm. This suggests information systems research should consider how digital transformation unfolds within business ecosystems that consist of multiple interdependent firms, and how this process can ideally be managed. We pursue this research opportunity by introducing orchestration as a concept through which to view digital transformation in business ecosystems, and by presenting empirical insights from a longitudinal in-depth case study that highlights how a focal firm became the orchestrator of digital transformation in its business ecosystem. We explain that becoming an orchestrator of digital transformation occurs through three distinct phases: initiating, opening-up, and integrating. We also identify the interplay of activities by which a focal firm strategizes, mobilizes, and aligns other actors and their resources, as it orchestrates the digital transformation of its business ecosystem. We conclude by outlining how our work serves as an important foundation for future information systems research and offer managerial guidelines outlining how to orchestrate digital transformation processes within business ecosystems.

数字化转型的性质、范围和影响远远超出了单个公司的范围。这表明信息系统研究应该考虑数字化转型如何在由多个相互依赖的公司组成的商业生态系统中展开，以及如何理想地管理这一过程。我们通过将编排作为一个概念来看待商业生态系统中的数字化转型，并通过纵向深入案例研究提供经验见解，突出重点公司如何成为其商业生态系统中数字化转型的协调者，从而寻求这一研究机会. 我们解释说，成为数字化转型的协调者需要经历三个不同的阶段：启动、开放和整合。我们还确定了焦点公司在协调其业务生态系统的数字化转型时制定战略、动员和协调其他参与者及其资源的活动之间的相互作用。最后，我们概述了我们的工作如何作为未来信息系统研究的重要基础，并提供管理指南，概述如何在业务生态系统中协调数字化转型过程。