应天煜 - 浙江大学

个人简介

应天煜，浙江大学管理学院旅游与酒店管理学系研究员、博士生导师、原系主任，现任浙江大学国际合作与交流处副处长、管理学院党委委员。在 2015 年 12 月入职浙江大学管理学院之前，曾任教于新西兰奥塔哥大学商学院，并获得该校终身教职。长期致力于文旅产业管理、服务管理、数字技术与服务体验、出入境旅游以及旅游可持续发展等领域的研究，近年来重点围绕智慧旅游和文旅产业数字化发展，在文化和旅游数字资源价值挖掘与转化、AI辅助文旅内容体验设计、大数据驱动的文旅产业监测与行业管理、景区与场馆多维感知与智联应用等方面开展研究。在Journal of Travel Research, Tourism Management 等国际顶尖与高水平旅游期刊发表论文国际高水平期刊发表论文近70余篇，会议论文近30篇，编写教材3部，学术专著6部，担任1本国际旅游学术顶刊的编委，12个国际旅游学术期刊的审稿专家。作为核心成员参与编制数字文旅相关ISO国际标准1项，地方标准1项。申请专利和软著2项。作为课题负责人或核心骨干成员，先后承担了包括科技部支撑计划、国家社会科学基金、国家自然科学基金研究课题近40项，并为包括国家相关部委、省市相关部门与机构提供研究咨询服务，成果多次获得国家和省市相关部门的采纳与高度评价。作为首席专家或核心成员参与承担杭州城市大脑文旅系统、美团、携程、腾讯、海康威视等多个单位的数字文旅发展规划与研究项目。主持发开的全国首个省域夜间经济发展运行状况可视化分析系统，有效服务浙江省夜间经济监测与夜间文旅消费促进精准施策；全国首个面向大型节赛事的文旅市场动态监测与智能管理服务平台，有效满足杭州亚运会期间的客流预测监测和管控需求。相关研究成果获评全国百篇优秀案例重点项目、教育部主题案例项目、国家旅游局优秀研究成果二等奖、浙江省哲学社会科学优秀成果奖、浙江省文化和旅游科技创新示范项目、文化和旅游优秀研究成果研究报告一等奖、学术论文一等奖世界休闲博览会中国文旅融合示范奖等多项荣誉。

研究领域

· 文旅数字化 · 服务体验研究 · 旅游可持续发展

近期论文

查看导师新发文章（温馨提示：请注意重名现象，建议点开原文通过作者单位确认）

Wei, W.*, Zhang, L., Ying, T., & Zheng, Y. (2025). Pet influencer marketing appeal in hotel booking: Exploring the power of message appeal and boundary conditions. International Journal of Hospitality Management, 126, 104094. https://doi.org/10.1016/j.ijhm.2025.104094 Hu, F., Wen, J.*, Zheng, D., Ying, T., Hou, H., & Wang, W. (2025). Rescaling outbound tourism motivation: New insights from tourists with mild dementia. Journal of Travel & Tourism Marketing, 42(1), 20-39. https://doi.org/10.1080/10548408.2024.2425099 Liu, J., Wei, W., Pu, Y.*, Ying, T., Xue, C., & Yi, Q. (2025). Support a better work-family balance in the hotel sector. Current Issues in Tourism, 28(11), 1819-1836. https://doi.org/10.1080/13683500.2024.2352067 Hu, F., Wen, J.*, Zheng, D., Ying, T., Hou, H., & Wang, W. (2025). The principle of entropy increase: A novel view of how tourism influences human health. Journal of Travel Research, 64(3), 752-761. https://doi.org/10.1177/00472875241269892 Zheng, Y.*, Wei, W., Zhang, L., & Ying, T. (2024). Tourist gaze at Chinese classical gardens: The embodiment of aesthetics (Yijing) in tourism. Journal of Hospitality & Tourism Research, 48(2), 353–379. https://doi.org/10.1177/10963480221085958 Peng, X., Zhu, J., Lee, S., Zhou, D.*, Song, W., & Ying, T. (2024). Digital transformation in the hospitality industry: A bibliometric review from 2000 to 2023. International Journal of Hospitality Management, 120, 103761. https://doi.org/10.1016/j.ijhm.2024.103761 Ying, T., Zhou, B., Ye, S., Ma, S.*, & Tan, X. (2024). Oops, the price changed! Examining tourists' attribution patterns and blame towards pricing dynamics. Tourism Management, 103, 104890. https://doi.org/10.1016/j.tourman.2024.104890 Li, Q., Guo, Z., Hu, F., Xiao, M., Zhang, Q., Wen, J., Ying, T., Zheng, D., Wang, Y., & Yang, S.* (2023). Tourism experiences reduce the risk of cognitive impairment in the Chinese older adult: A prospective cohort study. Frontiers in Public Health, 11, 1271319. https://doi.org/10.3389/fpubh.2023.1271319 Wen, J.*, Meng, F., & Ying, T. (2023). Social issues and emerging debates in tourism and hospitality. Anatolia, 34(1), 1–4. https://doi.org/10.1080/13032917.2023.2127733 Hu, F., Wen, J.*, Zheng, D., Ying, T., Hou, H., & Wang, W. (2023). The role of tourism in healthy aging: An interdisciplinary literature review and conceptual model. Journal of Hospitality and Tourism Management, 56, 356-366. https://doi.org/10.1016/j.jhtm.2023.07.013 Tang, J., Ying, T.*, & Ye, S. (2022). Chinese pet owners traveling with pets: Motivation-based segmentation. Journal of Hospitality and Tourism Management, 50, 31–43. https://doi.org/10.1016/j.jhtm.2021.12.006 Tan, X., Ying, T.*, Mariska, D., Liu-Lastres, B., Ye, S., & Kim, H. (2022). Residents' involvement in disaster tourism as a practice: The case of an Islam destination, Aceh. Annals of Tourism Research, 96, 103467. https://doi.org/10.1016/j.annals.2022.103467 Li, Q., Zhang, H., Wu, M.-Y.*, Wall, G., & Ying, T. (2022). Family matters: Dual network embeddedness, resource acquisition, and entrepreneurial success of small tourism firms in rural China. Journal of Travel Research, 61(8), 1757–1773. https://doi.org/10.1177/00472875211047275 Ying, T., Tang, J., Ye, S.*, Tan, X., & Wei, W. (2022). Virtual reality in destination marketing: Telepresence, social presence, and tourists' visit intentions. Journal of Travel Research, 61(8), 1738-1756. https://doi.org/10.1177/00472875211047273 Ying, T., Wang, K., Ye, S.*, Tan, X., & Wu, M. (2022). Examining tourists' ethical perceptions of game eating. Tourism Management, 91, 104498. https://doi.org/10.1016/j.tourman.2022.104498 Wen, J., Wang, C. C., Goh, E., Su, Z., & Ying, T. (2022). Traditional Chinese medicine as a tourism recovery drawcard to boost China's inbound tourism after COVID-19. Asia Pacific Journal of Marketing and Logistics, 34(2), 385-400. https://doi.org/10.1108/APJML-10-2020-0732 Lin, V. S., Qin, Y., Ying, T.*, Shen, S., & Lyu, G. (2022). Night-time economy vitality index: Framework and evidence. Tourism Economics, 28(3), 665-691. https://doi.org/10.1177/13548166211042970 Ye, S.*, Wei, W., Wen, J., Ying, T., & Tan, X. (2021). Creating memorable experience in rural tourism: A comparison between domestic and outbound tourists. Journal of Travel Research, 60(7), 1527-1542. https://doi.org/10.1177/0047287520951641 Ying, T., Wang, K., Liu, X., Wen, J., & Goh, E. (2021). Rethinking game consumption in tourism: A case of the 2019 novel coronavirus pneumonia outbreak in China. Tourism Recreation Research, 46(2), 304-309. https://doi.org/10.1080/02508281.2020.1743048 Ying, T.*, Tan, X., Wei, W., Zheng, Y., Ye, S., & Wu, M. (2021). "I have to watch my back": Exploring Chinese hotel guests' generalized distrust and coping behavior. Tourism Management, 86, 104355. https://doi.org/10.1016/j.tourman.2021.104355 Ying, T.*, Tang, J., Wen, J., Ye, S., Zhou, Y., & Li, F. (2021). Traveling with pets: Constraints, negotiation, and learned helplessness. Tourism Management, 82, 104183. https://doi.org/10.1016/j.tourman.2020.104183 Wu, M.-Y., Tong, Y., Wall, G., & Ying, T.* (2021). Cultural production and transmission in museums: A social practice perspective. Annals of Tourism Research, 87, 103130. https://doi.org/10.1016/j.annals.2020.103130 Ying, T.*, Wen, J., & Tan, X. (2020). Does traditional Chinese medicine attract inbound tourists to China? An investigation from Russian tourists' perspectives. Anatolia, 31(4), 662–665. https://doi.org/10.1080/13032917.2020.1742170 Liu-Lastres, B., Kim, H.*, & Ying, T. (2020). Learning from past crises: Evaluating hotels' online crisis responses to health crises. Tourism and Hospitality Research, 20(3), 372–378. https://doi.org/10.1177/1467358419857779 Wen, J.*, Aston, J., Liu, X., & Ying, T. (2020). Effects of misleading media coverage on public health crisis: A case of the 2019 novel coronavirus outbreak in China. Anatolia, 31(2), 331–336. https://doi.org/10.1080/13032917.2020.1730621 Wen, J.*, Ying, T., Nguyen, D., & Teo, S. (2020). Will tourists travel to post-disaster destinations? A case of 2019 Australian bushfires from a Chinese tourists' perspective. Tourism Recreation Research, 45(3), 420–424. https://doi.org/10.1080/02508281.2020.1763025 Liu-Lastres, B., Mariska, D., Tan, X., & Ying, T.* (2020). Can post-disaster tourism development improve destination livelihoods? A case study of Aceh, Indonesia. Journal of Destination Marketing & Management, 18, 100510. https://doi.org/10.1016/j.jdmm.2020.100510 Ying, T., Tan, X., Ye, S.*, Ka, X., & Zhou, Y. (2020). Examining tourist mindfulness in museums: The roles of familiarity and motivation. Asia Pacific Journal of Tourism Research, 25(9), 981-996. https://doi.org/10.1080/10941665.2020.1819835 Wen, J., Huang, S. S., & Ying, T. Y. (2019). Relationships between Chinese cultural values and tourist motivations: A study of Chinese tourists visiting Israel. Journal of Destination Marketing & Management, 14, 100367. https://doi.org/10.1016/j.jdmm.2019.100367 Hu, X., Ying, T. Y., Lovelock, B., & Mager, S. (2019). Sustainable water demand management in the hotel sector: A policy network analysis of Singapore. Journal of Sustainable Tourism, 27(11), 1686–1707. https://doi.org/10.1080/09669582.2019.1652621 Ye, S., Ying, T. Y., Zhou, L. Q., & Wang, T. Y. (2019). Enhancing customer trust in peer-to-peer accommodation: A "soft" strategy via social presence. International Journal of Hospitality Management, 79, 1–10. https://doi.org/10.1016/j.ijhm.2018.11.017 Wu, M. Y., Wall, G., Zu, Y. J., & Ying, T. Y. (2019). Chinese children's family tourism experiences. Tourism Management Perspectives, 29, 166–175. https://doi.org/10.1016/j.tmp.2018.11.003 Ye, S., Xiao, H. G., Ying, T. Y., & Zhou, L. Q. (2019). Determinants of small accommodation business size Evidence from Zhejiang province of China. International Journal of Contemporary Hospitality Management, 31(4), 1626–1646. https://doi.org/10.1108/IJCHM-04-2018-0290 Ying, T. Y., Wei, W., Wen, J., Wang, L., & Ye, S. (2018). Chinese cigar tourists to Cuba: A motivation-based segmentation. Journal of Destination Marketing & Management, 10, 112–121. https://doi.org/10.1016/j.jdmm.2018.07.003 Li, F. X., Wen, J., & Ying, T. Y. (2018). The influence of crisis on tourists' perceived destination image and revisit intention: An exploratory study of Chinese tourists to North Korea. Journal of Destination Marketing & Management, 9, 104–111. https://doi.org/10.1016/j.jdmm.2017.11.006 Ying, T. Y., Wen, J., Law, R., Wang, L., & Norman, W. C. (2018). Examining the efficacy of self-classification approach in segmenting special-interest tourists: food tourism case. Asia Pacific Journal of Tourism Research, 23(10), 961–974. https://doi.org/10.1080/10941665.2018.1513048 Ying, T. Y., Wen, J., & Wang, L. (2018). Language facilitation for outbound Chinese tourists: importance-performance and gap analyses of New Zealand hotels. Journal of Travel & Tourism Marketing, 35(9), 1222–1233. https://doi.org/10.1080/10548408.2018.1487902 Ying, T. Y., & Norman, W. C. (2017). Personality Effects on the Social Network Structure of Boundary-Spanning Personnel in the Tourism Industry. Journal of Hospitality & Tourism Research, 41(5), 515–538. https://doi.org/10.1177/1096348014538047 Ying, T. Y., Norman, W., & Zhou, L. Q. (2016). Is social class still working? Revisiting the social class division in tourist consumption. Current Issues in Tourism, 19(14), 1405–1424. https://doi.org/10.1080/13683500.2014.920774 Ying, T. Y., Norman, W. C., & Zhou, Y. G. (2016). Online Networking in the Tourism Industry: A Webometrics and Hyperlink Network Analysis. Journal of Travel Research, 55(1), 16–33. https://doi.org/10.1177/0047287514532371 Ying, T. Y., Jiang, J. J., & Zhou, Y. G. (2015). Networks, citizenship behaviours and destination effectiveness: a comparative study of two Chinese rural tourism destinations. Journal of Sustainable Tourism, 23(8-9), 1318–1340. (Special Issue). https://doi.org/10.1080/09669582.2015.1031672 Ying, T. Y., & Xiao, H. G. (2012). Knowledge Linkage: a Social Network Analysis of Tourism Dissertation Subjects. Journal of Hospitality & Tourism Research, 36(4), 450–477. https://doi.org/10.1177/1096348011400745 Woosnam, K. M., Norman, W. C., & Ying, T. Y. (2009). Exploring the Theoretical Framework of Emotional Solidarity between Residents and Tourists. Journal of Travel Research, 48(2), 245–258. https://doi.org/10.1177/0047287509332334 Ying, T. Y., & Zhou, Y. G. (2007). Community, governments and external capitals in China's rural cultural tourism: A comparative study of two adjacent villages. Tourism Management, 28(1), 96–107. https://doi.org/10.1016/j.tourman.2005.12.025 中文学术论文（部分）王锴云, 何宗威, 赵晓优, 马世罕, 叶顺 & 应天煜*. (2023). 共享住宿场景下旅游者难忘体验的形成路径研究. 旅游导刊, 7 (05), 23-42. 应天煜, 杨芳, 唐婧怡, 马文卓 & 叶顺*. (2023). 基于网络志和管弦乐队模型中国游客东非Safari旅游体验的建构与表达. 西南林业大学学报(社会科学), 7 (04), 39-46. 应天煜, 唐婧怡, 林珊珊, 王胜叶 & 秦园. (2022). 基于系统论视角的夜间经济发展指数体系构建与评价——以浙江省为例. 商业经济, (09), 65-71. https://doi.org/10.19905/j.cnki.syjj1982.2022.09.038 江帆, 林珊珊*, 应天煜, 潘冰 & 周亚庆. (2022). 中国旅游大数据研究：二十年回顾与展望. 旅游导刊, 6 (04), 68-104. 赖勤, 钱莉莉*, 应天煜 & 陈业玮. (2022). 虚拟旅游研究综述——基于Scopus数据库的文献计量与内容分析. 旅游科学, 36 (01), 16-35. https://doi.org/10.16323/j.cnki.lykx.2022.01.001 应天煜, 杨芳, 黄浏英, 沈旭炜 & 叶顺. (2021). 数字化背景下菜市场共生治理：现实挑战及实现机理. 商业经济研究, (24), 77-80. 黄浏英, 唐婧怡, 应天煜, 沈旭炜 & 叶顺. (2021). 未来社区视野下的菜市场有机更新. 商业经济, (11), 57-61. https://doi.org/10.19905/j.cnki.syjj1982.2021.11.019 周亚庆, 张彩虹, 吴建淡, 应天煜, 黄浏英, 沈旭炜 & 叶顺. (2021). 菜市场品牌IP化的营销策略研究——以温州菜篮子集团为例. 商业经济, (10), 64-67. https://doi.org/10.19905/j.cnki.syjj1982.2021.10.022 应天煜, 黄浏英, 吴建淡, 张彩虹, 叶顺 & 沈旭炜. (2021). 数字时代菜市场的发展路径研究. 经营与管理, (08), 6-11. 应天煜, 唐婧怡, 王开帅 & 吕佳颖. (2020). 家庭权力关系视角下的老年人商业养老服务消费决策模式研究. 浙江大学学报(人文社会科学版), 50 (04), 47-60. 杨芳, 应天煜, 王锴云, 谭小元, 卡茜燕 & 叶顺. (2019). 服务型企业员工同事关系与工作感知评价的相关性影响分析. 现代商贸工业, 40 (30), 63-66. https://doi.org/10.19311/j.cnki.1672-3198.2019.30.030 杨芳, 应天煜, 谭小元, 卡茜燕 & 叶顺. (2019). 基于因子分析的服务企业员工微信使用行为模式研究. 企业技术开发, 38 (09), 1-5+21. https://doi.org/10.14165/j.cnki.hunansci.2019.09.001 王锴云, 应天煜, 谭小元, 卡茜燕 & 叶顺. (2019). 酒店员工移动社交网络(微信)使用习惯研究——基于人口统计学特征的比较. 价值工程, 38 (24), 104-107. https://doi.org/10.14018/j.cnki.cn13-1085/n.2019.24.046 谭小元, 应天煜, 何宏, 赵昆, 农茜, 王亮 & 张彩虹. (2018). 基于信息渠道偏好的博物馆旅游观众分异研究——以秦始皇兵马俑博物馆为例. 旅游纵览(下半月), (06), 50-55. 卡茜燕, 应天煜, 赵昆, 何宏, 王亮, 农茜 & 谭小元. (2018). 博物馆初游者与重游者差异的系统比较——以秦始皇兵马俑博物馆为例. 现代经济信息, (05), 342-344. 彭雪蓉, 应天煜 & 李旭. (2016). 如何驱动企业生态创新?——基于制度理论与利益相关者理论的个案研究. 自然辩证法通讯, 38 (05), 106-113. https://doi.org/10.15994/j.1000-0763.2016.05.015 周永广, 张环宙 & 应天煜. (2006). 我国申报世界文化遗产的条件与对策——西湖案例研究. 经济地理, (S2), 52-55. 应天煜. (2004). 浅议社会表象理论(Social Representation Theory)在旅游学研究中的应用. 旅游学刊, (01), 87-92.

学术兼职

景区多维感知与智联应用文化和旅游部技术创新中心副主任、共建负责人浙江省高等学校旅游管理类专业本科教学指导委员会秘书长浙江省旅游类职业教育行业指导委员会委员浙江省新型重点专业智库：浙江数字化发展与治理研究中心特聘研究员浙江省新型重点专业智库：浙江省社会科学院发展战略和公共政策研究院特聘专家浙江省休闲学会常务理事、旅游休闲专业委员会主任浙江省国土空间规划学会城市新技术应用专业委员会委员社会任职全国星级饭店国家标准实施监督员浙江省旅游协会副会长 ISO/IEC国际标准注册专家（TC228: Tourism and related services）中国未来研究会文化和旅游分会副会长