
样式: 排序: IF: - GO 导出 标记为已读
-
Unleashing digital servitization and service innovation: how decision-making logics and organizational learning enable coping with implementation process complexities Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-03-17 Clemens Friedl, Paul Matthyssens, Wouter Van Bockhaven
Purpose This study aims to explore how different decision-making logics (DML) and organizational learning (OL) styles are used and combined by project managers to navigate the complexities of Digital Servitization (DS) and Digital Service Innovation (DSI) projects. Specifically, the research shows the impact and interplay between the two managerial levers OL and team-level DML, and how these influence
-
Influence of Industry 4.0 on the success of new-age enterprises – a resource-based view Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-03-17 P.R.C. Gopal, Mohideen Rahmath Fathima, M. Ramkumar, Nripendra P. Rana
Purpose This study aims to assess the influence of Industry 4.0 (I4.0) technologies using the resource-based view (RBV) framework to examine the impact of new-age enterprises. It means to investigate the impact of different resources on competitive advantages’ steering toward the contemporary business environment. Design/methodology/approach The paper investigates the critical success factors (CSFs)
-
The role of artificial intelligence on supply chain resilience Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-03-18 Katerina Beta, Sakthi Shalini Nagaraj, Tharindu D.B. Weerasinghe
Purpose Supply chains are facing several challenges due to disruptions and changing situations such as COVID-19 and the need for increased levels of resilience is more important than ever. This paper focuses on exploring the impact of artificial intelligence (AI) on supply chain resilience (SCR) through a review of the existing literature. To address the gap of AI on SCR, this study focused on answering
-
Navigating the path to a greener future: unravelling the challenges and prospects of electric vehicle adoption in Indonesia Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-03-10 Donni Fajar Anugrah, Arnita Rishanty, Dian Rahmawati, Benny Tjahjono
Purpose The transition from internal combustion engine (ICE) vehicles to electric vehicles (EVs) is a complex process influenced by the interplay of technical, social and economic factors. This study aims to identify the socio-technical factors shaping the transition from ICE vehicles to EVs and to propose plausible transition pathways within the Indonesian context. Design/methodology/approach The
-
Nexus between generative AI engagement, quality and expectation formation: an application of expectation–confirmation theory Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-03-04 Mai Nguyen, Ankit Mehrotra, Ashish Malik, Rudresh Pandey
Purpose Generative Artificial Intelligence (Gen-AI) has provided new opportunities and challenges in using educational environments for students’ interaction and knowledge acquisition. Based on the expectation–confirmation theory, this paper aims to investigate the effect of different constructs associated with Gen-AI on engagement, satisfaction and word-of-mouth. Design/methodology/approach We collected
-
Digital Service Innovation as a co-production of socio-technical assemblages oriented toward servitization Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-03-04 María Alejandra Rodríguez, Leandro Lepratte, Gabriel Yoguel, Rodrigo Rabetino
Purpose Digitalization in precision agriculture incorporates state-of-the-art digital technologies. The transformation requires manufacturers to launch digital platforms and services. As a result, innovation ecosystems emerge. In turn, digital technologies introduce novelty into innovation processes. This socio-technical transition is critical to understanding Digital Service Innovation (DSI). Thus
-
Uncovering the antecedents to the effective use of business intelligence: lessons from a qualitative systematic review approach Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-03-04 Alexandra Adriani Widjaja, Amir Hossein Ghapanchi, Scott Bingley
Purpose This study focuses on case studies to identify the antecedents to the effective use of business intelligence (BI). For decades, research has shown that post-adoption behaviour has a critical role in the success of technology adoption. Efforts have been drawn beyond intention and adoption point to the effective use of technology. In the case of BI adoption, its nature of discretional use adds
-
Prioritization and relational analysis of green supplier evaluation criteria in the textile industry Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-02-26 Esra Yıldırım Söylemez, Aydın Kayabaşı, Fatma Demirağ
Purpose This study aims to determine the extent to which the textile industry considers ecological issues in the supplier evaluation process by examining the relationships between environmental and operational criteria. Design/methodology/approach The supplier evaluation process within the industry was examined using the Fuzzy DEMATEL-based Analytic Network Process (FDANP) hybrid method. Criterion
-
Game-based learning for cybersecurity: enterprise implications from testing competing theories involving immersion, cognitive load and autonomy Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-02-28 Dixon Prem Daniel Rajendran, Sundarraj P Rangaraja
Purpose In this paper, we propose and test a conceptual model of how the psychological constructs of immersion, cognitive load (CL) and perceived autonomy (PA) relate to the performance of users at cybersecurity games. Design/methodology/approach We test the proposed model through an experimental study of 208 participants who play a cybersecurity game and answer a survey. We use structural equation
-
Profit over principles: unveiling the motivating factors behind dark patterns in e-commerce through the lens of agency theory Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-02-25 Vibhav Singh, Niraj Kumar Vishvakarma, Vinod Kumar
Purpose E-commerce companies use manipulative user interface (UI) designs known as dark patterns to influence customer decisions over internet platforms. Although dark patterns are known to annoy users and erode customer trust, e-commerce companies continue to use them heavily. Therefore, this study identifies and ranks the factors that motivate e-commerce companies to use dark patterns. Design/methodology/approach
-
Strategic adaptation in the electric vehicle supply chain: navigating transformative trends in the automobile industry Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-02-03 Attique ur Rehman, Muhammad Shakeel Sadiq Jajja
Purpose This paper aims to explore the evolution of the electric vehicles (EVs) supply chain eco-system from the lens of economy, enterprises, environment and strategy. The paper highlights the opportunities and gaps in the supply chains of EVs and further explores the evolution of the EV supply chain in the context of Asia, and other developing regions, which are transitioning towards sustainable
-
How and when does enterprise social media usage threaten employees’ thriving at work? An affective perspective Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-01-30 Yi Li, Renjing Liu
Purpose The impact of enterprise social media (ESM) on employees is not always beneficial. The constant connectivity of ESM can trigger emotional issues, threatening employees' psychological states. This study aims to explore the potential risks of ESM usage on thriving at work by examining how ESM usage affects thriving and for whom this relationship is amplified. Design/methodology/approach Drawing
-
Resilient supply chains: advancing technology integration with pre- and post-disruption technology roadmap Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-01-29 Bhavesh Bhatnagar, Vijaya Dixit
Purpose Industry 4.0 (I4.0) technologies are pivotal in enhancing supply chain resilience (SCRES). The extant literature identifies multiple antecedents of SCRES. However, the holistic impact of I4.0 technologies on all the antecedents of SCRES has not been rigorously studied. Practising managers have a limited understanding of the interrelationship of these technologies and their impact on each SCRES
-
Orchestrating the digital symphony: the impact of data-driven orientation, organizational culture and digital maturity on big data analytics capabilities Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-01-21 Maria Orero-Blat, Daniel Palacios-Marqués, Antonio L. Leal-Rodríguez
Purpose This study aims to explore the factors that influence the development of big data analytics capabilities (BDAC) in organizations, an area that has received limited attention in the academic literature. Design/methodology/approach Employing partial least squares structural equation modeling, this research scrutinizes the interconnections between various antecedents and BDAC. Notably, it examines
-
Evolving “affordances” and “constraints” in mobile payment use: a study of Indian micro-enterprises’ UPI adoption process Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-01-01 Mayank Kumar, Jang Bahadur Singh, Sujeet Kumar Sharma
Purpose This research aims to uncover how the adoption process of a mobile payment solution unfolds in its local use. We examined micro-enterprises’ adoption of UPI-based payment system in India. Design/methodology/approach We employed an ethnographic approach to study the micro-entrepreneurs’ daily practice and adopted a relational ontology to conduct an “in-practice” enquiry of the UPI payment adoption
-
Enterprise risk management effects on information systems-enabled strategic enterprise management: amplifying firm performance through strategic momentum and strategic flexibility in BRICS economies Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-12-06 Adilson Carlos Yoshikuni, Rajeev Dwivedi, Claudio Parisi, Jose Carlos Tiomatsu Oyadomari, Ronaldo Gomes Dultra-de-Lima
Purpose Enterprise Risk Management (ERM) is a strategy and approach that enables organizations to manage risk strategically from a systems standpoint. The ERM assists businesses in structuring their systems to generate strategic flexibility (SF), which leads to increased firm performance (FP) through strategic enterprise management (IS-SEM) and strategic momentum (SM). Design/methodology/approach The
-
Capabilities toward adoption of outcome-based contracts Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-11-06 Sameer Mittal, Veli-Matti Uski, Vinod Yadav, Muztoba Ahmad Khan, Hannu Kärkkäinen
Purpose Manufacturing enterprises have started to offer the “outcome” derived from machines with the help of outcome-based contracts (OBCs). Offering OBCs leads to benefits such as increased revenues, stronger customer relationships and sustainability. However, implementing OBCs requires critical capabilities. Existing literature has focused on identifying these necessary capabilities, but the prioritization
-
Unveiling the dark and scary side of metaverse: an in-depth qualitative investigation Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-11-05 Aman Kumar, Amit Shankar, Ankit Mehrotra, Muhammad Zafar Yaqub, Ebtesam Abdullah A. Alzeiby
Purpose Metaverse is one of the decade’s most exciting and transformative technological innovations. While the metaverse holds immense promise, it has potential risks and dark sides. This research aims to investigate and identify the crucial dark dimensions associated with the metaverse platforms. Design/methodology/approach Employing a qualitative phenomenological methodology, the authors interviewed
-
Building cybersecurity resilience: integrating defense and recovery investment strategies in an expected resilience framework Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-10-23 Kunxiang Dong, Jie Zhen, Zongxiao Xie, Lin Chen
Purpose To remain competitive in an unpredictable environment where the complexity and frequency of cybercrime are rapidly increasing, a cyber resiliency strategy is vital for business continuity. However, one of the barriers to improving cyber resilience is that security defense and accident recovery do not combine efficaciously, as embodied by emphasizing cyber security defense strategies, leaving
-
Assessing the impact of digital service innovation (DSI) on business performance: the mediating effect of Artificial Intelligence (AI) Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-10-22 Juan Carlos Monroy-Osorio
Purpose The research aims to explore the dynamic relationship between digital service innovation (DSI), artificial intelligence (AI) and business performance (BPer) in service-based models with a focus on how AI-enhanced insights from service use and customer feedback can strengthen business strategies. The aims are to show that DSI and AI are key to driving growth and efficiency in the digital economy
-
Organisational cyber resilience: a heuristic for bridging foundations and applications Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-10-09 Mark-Paul Sallos, Alexeis Garcia Perez, Anca Bocanet
Purpose The drive for digitalisation has increased the scope of cyber threats which can exploit the growing footprint of information and communication technology infrastructure supporting modern societies. Despite substantial interest and efforts in researching and building organisational cyber resilience, the resulting body of work is heterogeneous and has yet to reach maturity. This paper aims to
-
A dynamic capability perspective on the impact of big data analytics and enterprise architecture on innovation: an empirical study Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-10-08 Sunil Pathak, Venkataraghavan Krishnaswamy, Mayank Sharma
Purpose The prevailing conceptualization of information system (IS) capabilities, rooted in the resource-based view (RBV) framework, tends to focus on unique firm resources. In the digital age, as emphasized by dynamic capabilities (DC), resource reconfiguration is critical in maintaining strategic advantage. This paper focuses on big data analytics capabilities (BDAC) from a DC perspective to present
-
Examining the nexus between technostress and turnover intention: the moderating influence of PsyCap in Indian information management contexts Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-09-30 Indu Sharma, Vivek Tiwari, Shivam Gupta, Nripendra P. Rana
Purpose The recent pandemic (COVID-19) and the continuous ICT advancements have resulted in increased levels of technostress. On this basis, the present work tried to explore how technostress influences employees’ turnover intention with the mediation of work-exhaustion. Deploying the theoretical lens of job demands-resources theory, the authors also aim to investigate the part that positive psychological
-
Investigating supply chain resilience in digital car sharing enterprises: a case study from Turkey Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-09-10 Saliha Karadayi-Usta, Cigdem Kadaifci
Purpose The purpose of this study is to extract factors enabling the digital car sharing enterprises' supply chain resilience (SCR), to interpret different factor prioritizations in terms of industry representatives’ assessments and specialties, and to discuss the results by applying and comparing different ranking techniques. Design/methodology/approach To achieve the purpose, the factors were identified
-
Harvesting success: Metaverse adoption in agriculture sector as a sustainable business strategy Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-09-06 Bishal Dey Sarkar, Vipulesh Shardeo, Umar Bashir Mir, Himanshi Negi
Purpose The disconnect between producers and consumers is a fundamental issue causing irregularities, inefficiencies and leakages in the agricultural sector, leading to detrimental impacts on all stakeholders, particularly farmers. Despite the potential benefits of Metaverse technology, including enhanced virtual representations of physical reality and more efficient and sustainable crop and livestock
-
Assessing credibility in eWOM: a meta-analysis using the heuristic-systematic model Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-09-02 Sumedha Chauhan, Parul Gupta
Purpose The current research delves into how different cues in messages (such as argument quality, usefulness and informativeness) and cues related to the source (such as credibility and expertise) contribute to the perceived credibility of electronic word-of-mouth (eWOM). The investigation also explores whether source cues influence the overall impact of message cues. Design/methodology/approach This
-
An AHP-based evaluation framework for automotive stamping suppliers Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-08-30 Ercan Emin Cihan, Özgür Kabak
Purpose This study aims to establish a robust evaluation framework for suppliers within the automotive supply chain, specifically in the stamping sector. The primary objectives are to elucidate the performance criteria of suppliers, identify indicators and scales for measuring these criteria and find the importance of the criteria. Design/methodology/approach The evaluation framework comprises a criteria
-
An integrated group decision support framework utilizing Pythagorean fuzzy DEMATEL–CoCoSo approach for medicine cold chain logistics provider selection Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-08-23 Wenyao Niu, Yuan Rong, Liying Yu
Purpose The purpose of this study is to establish a synthetic group decision framework based on the Pythagorean fuzzy (PF) set to select the optimal medicine cold chain logistics provider (MCCLP). Fierce market competition makes enterprises must constantly improve every link in the process of enterprise sustainable development. The evaluation of MCCLP in pharmaceutical enterprises is an important link
-
Continuous intention usage of artificial intelligence enabled digital banks: a review of expectation confirmation model Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-07-29 Puneett Bhatnagr, Anupama Rajesh, Richa Misra
Purpose This study builds on a conceptual model by integrating AI features – Perceived intelligence (PIN) and anthropomorphism (PAN) – while extending expectation confirmation theory (ECT) factors – interaction quality (IQU), confirmation (CON), and customer experience (CSE) – to evaluate the continued intention to use (CIU) of AI-enabled digital banking services. Design/methodology/approach Data were
-
Digital trust in supply chain finance: the role of innovative fintech service provision Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-07-26 Siqi Han, John P. Ulhøi, Hua Song
Purpose The purpose of this study is to examine how existing supply chain finance challenges confronting SMEs are affected by the emergence of smart fintech providers. In so doing the paper aims at uncovering critical role of fintech service provision in SCF and associated mechanisms that affect the SCF partners. Design/methodology/approach An in-depth case study approach has been applied in this study
-
Transforming the remittance industry: harnessing the power of blockchain technology Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-07-12 Ioannis Christodoulou, Ioannis Rizomyliotis, Kleopatra Konstantoulaki, Alireza Nazarian, Do Binh
Purpose This study employs an interpretivist approach to investigate how blockchain technology can transform the remittance industry. Design/methodology/approach We collected data from blockchain experts with extensive experience, compellingly demonstrating the revolutionary impact of blockchain technology on the remittance sector. Findings Despite experiencing rapid growth, the global remittance sector
-
Metaverse adoption as a cornerstone for sustainable healthcare firms in the industry 5.0 epoch Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-07-09 Nazia Shehzad, Bharti Ramtiyal, Fauzia Jabeen, Sachin K. Mangla, Lokesh Vijayvargy
Purpose This research looks into the revolutionary potential of Industry 5.0, healthcare, sustainability and the metaverse, with a focus on the transformation of healthcare firms through cutting-edge technologies such as artificial intelligence (AI) and Internet of Things (IoT). The study emphasizes the significance of sustainability, human-machine collaboration and Industry 5.0 in the development
-
A systematic review of paradoxes linked with digital transformation of business Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-07-04 Nidhi Singh, Sushma Vishnani, Vinay Khandelwal, Saumyaranjan Sahoo, Satish Kumar
Purpose This review study aims to explore the prevalent paradoxes in digital transformation (DTN) of business and provide insights on how businesses can effectively navigate them. Design/methodology/approach The study conducts a systematic literature review, utilizing findings from a bibliometric analysis. A sample of 229 articles published in top-tier journals, retrieved from the Scopus database,
-
Exploring the motivations behind artificial intelligence adoption for building resilient supply chains: a systematic literature review and future research agenda Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-06-19 Laxmi Pandit Vishwakarma, Rajesh Kr Singh, Ruchi Mishra, Mani Venkatesh
Purpose The study aims to synthesize existing knowledge and proposes a research framework for building a resilient supply chain (SC) through artificial intelligence (AI) technology. It also identifies existing literature gaps and paves the way for a future research agenda. Design/methodology/approach A systematic literature review has been carried out to identify the peer-reviewed articles from Scopus
-
Identification of critical success factors (CSFs) for successful project management in manufacturing sector Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-06-18 Muhammad Nadeem Zia, Aqueel Shah, Shaheryar Atta Khan, Antash Najib
Purpose This research has been carried out to study the impact of critical success factors (CSFs) on successful project management of projects in the manufacturing sector. These success factors will pave the way for the successful completion of projects for the manufacturing sector. CSFs play a vital role in the timely conclusion of projects in any organization. For the projects to be successful certain
-
Dynamic capabilities for nimbleness and resilience in a continuous digital transformation: action design research in an Australian financial services organisation Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-06-11 Benjamin Faro, Babak Abedin, Dilek Cetindamar, Farhad Daneshgar
Purpose The research aims to understand the co-existence of nimbleness and resilience in a continuous digital transformation, along with the dynamic capabilities needed to balance the challenges of their co-existence. Design/methodology/approach The current study draws on dialogical action design research (D-ADR) to investigate interactions among practitioners and executives. Data are collected from
-
Digitalizing in crisis: the role of organizational resilience in SMEs’ digitalization Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-05-28 Dóra Őri, Ildikó Szabó, Andrea Kő, Tibor Kovács
Purpose Several studies have shown that economic shock and crisis trigger companies to move forward innovatively. This paper aims to compliment this research topic by investigating how SMEs activate their organization resilience to adapt to changes generated by a crisis, with specific focus on how digitalization is used as an opportunity on this road. COVID-19 pandemic provided the context to investigate
-
IS innovativeness and supply chain resilience: the role of analytics capability and supply chain integration Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-05-28 Qing Ray Cao, Isaac Elking, Vicky Ching Gu, James J. Hoffman
Purpose The purpose of this study is to examine the extent to which a firm is able to leverage its information system (IS) innovativeness to improve supply chain resilience through developing and employing its analytics capability. It further considers how this mediating effect of analytics capability can be enhanced by internal and external integration. Design/methodology/approach Building on the
-
An integrative model of enterprise architecture value: a grounded theory study to position its artifacts Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-04-19 Frank Grave, Rogier van de Wetering, Rob Kusters
Purpose Despite the relevance of how enterprise architecture (EA) contributes to organizational performance in contemporary digital technology-driven strategic renewal, little is known about the position of EA artifacts. Therefore, this study aims to build an integrative model of EA artifact-enabled EA value supplemented with a research agenda to enhance our understanding further. Design/methodology/approach
-
The impact of entrepreneurial leadership on the project success: the mediating role of knowledge-oriented dynamic capabilities Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-04-15 Rabail Tariq, Yifan Wang, Khawaja Fawad Latif
Purpose Through the lens of resource-based view (RBV), knowledge-based view (KBV) and DCV, this paper aims to investigate the relationship of entrepreneurial leadership (EL) on the project success (PS) and further examines the mediating effect of knowledge infrastructure capability (KIC), knowledge-based dynamic capability (KBDC) and Big data analytic capability (BDAC). Design/methodology/approach
-
Bloodmobile location selection for resilient blood supply chain: a novel spherical fuzzy AHP-integrated spherical fuzzy COPRAS methodology Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-04-09 Gul Imamoglu, Ertugrul Ayyildiz, Nezir Aydin, Y. Ilker Topcu
Purpose Blood availability is critical for saving lives in various healthcare services. Ensuring blood availability can only be achieved through efficient management of the blood supply chain (BSC). A key component of the BSC is bloodmobiles, which are responsible for a significant portion of blood donation collections. The most crucial factor affecting the efficacy of bloodmobiles is their location
-
The impact of big data analytics on innovation capability and sustainability performance of hotels: evidence from an emerging economy Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-04-11 Norzalita Abd Aziz, Abdullah Al Mamun, Mohammad Nurul Hassan Reza, Farzana Naznen
Purpose This study aimed to examine the role of big data analytics capabilities (BDAC) in fostering organizational innovation capabilities and, consequently, in achieving economic, social and environmental sustainability. Design/methodology/approach Through the lens of dynamic capability theory, this study surveyed 115 hotels using purposive sampling to gain in-depth insights regarding the factors
-
Impact of information system flexibility and dynamic capabilities in building net zero supply chains Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-03-26 Rohit Kumar Singh, Sachin Modgil
Purpose The main aim of this study is to explore the relationship between information system flexibility and dynamic capabilities to build sustainable and net zero supply chains under the influence of environmental dynamism. Design/methodology/approach We have formulated a self-administered survey, with 359 participants contributing responses. Prior to delving into foundational assumptions, such as
-
Understanding the relationship between competitive strategy and product-service innovation: the role of the paradox of openness Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-03-26 Gonçalo Cordeiro de Sousa
Purpose This study aims to investigate the relationship between strategy intent (product-service innovation intention) and outcome (product-service innovation outcome), and the role that external sources of innovation play in influencing this relationship. Design/methodology/approach Using data obtained from the community innovation survey, we apply a logit regression to a sample of 1,419 Portuguese
-
Smart contract challenges and drawbacks for SME digital resilience Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-03-05 Araz Zirar, Abdul Jabbar, Eric Njoya, Hannan Amoozad Mahdiraji
Purpose This study aims to explore the key challenges and drawbacks of smart contracts (SCs) and how they impact digital resilience within small and medium enterprises (SMEs). Whilst this type of technology is seen as a step forward in terms of traceability, transparency and immutability to increase digital resilience, we argue that it should be approached with trepidation. Design/methodology/approach
-
Using machine learning to determine factors affecting product and product–service innovation Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-02-27 Oscar F. Bustinza, Luis M. Molina Fernandez, Marlene Mendoza Macías
Purpose Machine learning (ML) analytical tools are increasingly being considered as an alternative quantitative methodology in management research. This paper proposes a new approach for uncovering the antecedents behind product and product–service innovation (PSI). Design/methodology/approach The ML approach is novel in the field of innovation antecedents at the country level. A sample of the Equatorian
-
Artificial intelligence-based food-quality and warehousing management for food banks' inbound logistics Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-01-29 Pei-Ju Wu, Yu-Chin Tai
Purpose In the reduction of food waste and the provision of food to the hungry, food banks play critical roles. However, as they are generally run by charitable organisations that are chronically short of human and other resources, their inbound logistics efforts commonly experience difficulties in two key areas: 1) how to organise stocks of donated food, and 2) how to assess the donated items quality
-
Diving into the divide: a systematic review of cognitive bias-based polarization on social media Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-01-24 Yunfei Xing, Justin Zuopeng Zhang, Veda C. Storey, Alex Koohang
Purpose The global prevalence of social media and its potential to cause polarization are highly debated and impactful. The previous literature often assumes that the ideological bias of any media outlet remains static and exogenous to the polarization process. By studying polarization as a whole from an ecosystem approach, the authors aim to identify policies and strategies that can help mitigate
-
Impact of analytical alignment on a paradox mindset and resilience Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-01-18 Dong Yoo, James Roh
Purpose In a fast-paced and hypercompetitive environment, organizational members are awash with paradoxes where they are forced to accomplish opposing goals simultaneously (“both/and”) instead of choosing one over the other (“either/or”). The literature has acknowledged paradox as a common type of contradiction in managing information and information technology (IT), but few studies have investigated
-
Digitalisation and internationalisation in SMEs: a systematic review and research agenda Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-01-05 Augusto Bargoni, Alberto Ferraris, Šárka Vilamová, Wan Mohd Hirwani Wan Hussain
Purpose The purpose of this paper is to provide an integrative picture of the state of the art of the literature on digitalisation of small and medium-sized enterprises (SMEs) as an enabler for their internationalisation process and as a comprehensive view of the specific domains impacted by digital technologies as well as their repercussions on the international outreach. Design/methodology/approach
-
Blockchain-driven framework for financing credit in small and medium-sized real estate enterprises Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-01-02 Yi-Hsin Lin, Ruixue Zheng, Fan Wu, Ningshuang Zeng, Jiajia Li, Xingyu Tao
Purpose This study aimed to improve the financing credit evaluation for small and medium-sized real estate enterprises (SMREEs). A financing credit evaluation model was proposed, and a blockchain-driven financing credit evaluation framework was designed to improve the transparency, credibility and applicability of the financing credit evaluation process. Design/methodology/approach The design science
-
Service-oriented manufacturing supply chain: risks and their resonant effect Journal of Enterprise Information Management (IF 7.4) Pub Date : 2023-12-29 An Thi Binh Duong, Uyen My Diep, Paulo Sampaio, Maria Carvalho, Hai Thanh Pham, Thu-Hang Hoang, Dung Quang Truong, Huy Quang Truong
Purpose This research aims to specialise in the investigation of risk management for service-oriented manufacturing supply chains via two stages, highlighting its differences from manufacturing. The research article is commenced by executing an encyclopedic review of earlier research to ascertain the distinctive traits of service-oriented manufacturing supply chains and identify prevalent risks. Secondly
-
A perspective of international performance improvement concentrating on innovation and digital resilience of SMEs: the case of an emerging economy Journal of Enterprise Information Management (IF 7.4) Pub Date : 2023-12-28 Seyed Hossein Razavi Hajiagha, Saeed Alaei, Arian Sadraee, Paria Nazmi
Purpose Despite the wide research and discussion on international performance, innovation and digital resilience dimensions of enterprises, the investigation and understanding of their interrelations seem to be limited. The purpose of this study is to identify the influential factors affecting the mentioned dimensions, determine the causal relationships among these identified factors and finally evaluate
-
How enterprise information systems strategies-enabled strategy-making influences organizational agility: mediated role of IT-enabled dynamic capabilities in two BRICS countries study Journal of Enterprise Information Management (IF 7.4) Pub Date : 2023-12-21 Adilson Carlos Yoshikuni, Rajeev Dwivedi, José Eduardo Ricciardi Favaretto, Duanning Zhou
Purpose The study aims to investigate how enterprise information systems strategies-enabled strategy-making (ISS-SM) influences organizational agility (OA) via the mediated role of IT-enabled dynamic capabilities (ITDC) under environmental dynamism (ED). The study also investigates natural country moderation associated with the business context of the countries where the respondents are located might
-
Digital transformation and SME internationalisation: unravelling the moderated-mediation role of digital capabilities, digital resilience and digital maturity Journal of Enterprise Information Management (IF 7.4) Pub Date : 2023-12-20 Hashem Aghazadeh, Farzad Zandi, Hannan Amoozad Mahdiraji, Razieh Sadraei
Purpose This study has two main objectives. First, to examine the indirect effects of digital platform capability and digital resilience on digital transformation (DT) outcomes for small- and medium-sized enterprises (SMEs), and second, to investigate how digital business model maturity influences these indirect effects. Design/methodology/approach The study adopts a quantitative design and collects
-
Blockchain-based governance implications for ecologically sustainable supply chain management Journal of Enterprise Information Management (IF 7.4) Pub Date : 2023-12-15 Luis Jimenez-Castillo, Joseph Sarkis, Sara Saberi, Tianchi Yao
Purpose The authors explore the impact of an emerging technology, blockchain technology, on diverse governance mechanisms and sustainable supply chain practices and how its relationships with the linkage of these elements. Design/methodology/approach The methodology incorporates a literature review and a qualitative empirical analysis of the Electronic Product Environmental Assessment Tool (EPEAT)
-
A novel approach integrating IF-AHP, IF-DEMATEL and CoCoSo methods for sustainability management in food digital manufacturing supply chain systems Journal of Enterprise Information Management (IF 7.4) Pub Date : 2023-12-14 Miguel Angel Ortíz-Barrios, Stephany Lucia Madrid-Sierra, Antonella Petrillo, Luis E. Quezada
Purpose Food manufacturing supply chain systems are the most relevant wheels of the world economy since they provide essential products supporting daily life. Nevertheless, various supply inefficiencies have been reported to compromise food safety in different regions. Sustainable supplier management and digitalization practices have become cornerstone activities in addressing these shortcomings. Therefore
-
Functional or financial remedies? The effectiveness of recovery strategies after a data breach Journal of Enterprise Information Management (IF 7.4) Pub Date : 2023-12-13 Yuanyuan Guo, Chaoyou Wang, Xiaoting Chen
Purpose This study aims to examine the relative effectiveness of functional and financial remedies in influencing customers' negative coping responses in the event of a data breach. It also uncovers the different mediating roles played by customers' feelings of anger and fear in the process of data breach recovery. This study thus differs from the literature, which has primarily focused on the impact
-
Orchestrating a global business services portfolio in a plural sourcing context: the mediating role of modularised business processes Journal of Enterprise Information Management (IF 7.4) Pub Date : 2023-11-13 Albert Plugge, Shahrokh Nikou, Henry Robben, Henk Kievit
Purpose To co-create value through dynamic collaborations, enterprises and their suppliers need to orchestrate the integration of complementary resources when providing business services. As such enterprises' strategic decision to apply a plural sourcing strategy to establish dynamic collaborations with their suppliers implies that both in-house and outsourced business services should be bundled into
-
Privacy paradox resolution in mHealth: the moderating effect of rationality degree Journal of Enterprise Information Management (IF 7.4) Pub Date : 2023-11-07 Guang Zhu, Fengjing Li, Yi Yan, Hustin Guenis
Purpose The collection and use of personal medical information for mobile health (mHealth) service raise significant privacy concerns. In this context, this study aims to explore the privacy paradox and its impact from the perspective of paradox resolution. Design/methodology/approach Based on social support theory and privacy calculus theory, this study first studies the effect of social support on