Industrial organizations need to take a cultural leap in order to integrate social systems with rapidly evolving digital technologies. Subsequently, aspiration for digital transformation enabled by organizational culture is ubiquitous; however, guidance in the literature on how to refresh the culture in pursuit of digital transformation strategy is underdeveloped. We conducted a diagnostic multi-case study on the organization culture in three globally renowned industrial organizations undergoing digital transformation strategy implementation. Through thematic analysis of qualitative data, we identified cultural artefacts, values in action, and assumptions that industrial organizations should refresh to enable digital transformation. It was found that forerunner industrial organizations’ approach to culture is strategically proactive and thoughtful. Furthermore, their leaders employed culture as a social control system for digital technology adoption. The research findings are summarized as an exploratory framework for the strategic design of culture for the purpose, governance, ecosystem, and organization of sociotechnical systems.

中文翻译：

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数字化转型文化的战略设计

工业组织需要实现文化飞跃，以便将社会系统与快速发展的数字技术相结合。随后，通过组织文化实现数字化转型的愿望无处不在；然而，文献中关于如何更新文化以追求数字化转型战略的指导尚不完善。我们对三个正在实施数字化转型战略的全球知名工业组织的组织文化进行了诊断性多案例研究。通过对定性数据的主题分析，我们确定了文化文物、行动价值观以及工业组织应更新以实现数字化转型的假设。研究发现，先行工业组织的文化方法在战略上是积极主动且深思熟虑的。此外，他们的领导人将文化作为数字技术采用的社会控制系统。研究结果被概括为一个探索性框架，用于针对社会技术系统的目的、治理、生态系统和组织进行文化战略设计。