The COVID-19 outbreak has severely impacted global business communities. Experts predict a tsunami of disputes. In this unprecedented situation, rational, cost-effective and quick dispute resolution is no more an option but a need. This need may be met by Planned Early Dispute Resolution (PEDR) and technological tools. Although the uptake of both has been slow so far, the current crisis may act as a catalyst for their more extensive use. This article starts with an overview of PEDR by addressing its definition, models, elements and use, among other aspects. It then investigates actual experiences of companies with PEDR systems and elements and discusses the effect that the companies’ shift to PEDR has on law firms. The article concludes by exploring how PEDR systems can benefit from the use of technological tools and how the interaction between technology and dispute resolution can contribute to shaping the future of the legal profession.

中文翻译：

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计划中的早期争议解决系统和要素：经验和技术的承诺

COVID-19 疫情严重影响了全球商业社区。专家预测争议海啸。在这种前所未有的情况下，理性、经济、快速的争议解决不再是一种选择，而是一种需要。计划的早期争议解决 (PEDR) 和技术工具可以满足这一需求。尽管到目前为止两者的吸收速度都很缓慢，但当前的危机可能会成为它们更广泛使用的催化剂。本文从 PEDR 的概述开始，介绍其定义、模型、元素和使用等方面。然后，它调查了公司使用 PEDR 系统和要素的实际经验，并讨论了公司转向 PEDR 对律师事务所的影响。