Usability and user-experience (UX) are one of the key concerns for information systems’ development; while the practice of evaluating usability and UX has emerged gradually. Among different criteria of UX and usability evaluation, neurological and physiological measures influence user perspectives. This article is a systematic literature review providing a comprehensive review on evaluating usability and UX using neurological and physiological measures of information systems. The existing research regarding these measures for evaluating IT systems’ UX and usability have been explored methodically. An exhaustive search of 957 articles resulted in meticulous screening of 180 articles and finally 27 articles were reviewed. The findings reveal, neurological and/or physiological measure-based UX evaluation has become a concerning issue for information systems over the years and the outcomes are inclined towards evaluation oriented guidelines. Advertising, gaming and e-commerce applications are widely evaluated application areas, while web-based platforms are mostly evaluated for such. The review conveys a number of recommendations for potential future research opportunities related to a variety of application context, UX/usability evaluation measures, evaluation approaches and the likes. The implications of this review is expected to open a gateway for many productive research works in the field of HCI concerning neurological and physiological measures.

可用性和用户体验（UX）是信息系统开发的关键问题之一。评估可用性和用户体验的实践逐渐兴起。在用户体验和可用性评估的不同标准中，神经和生理措施会影响用户的观点。本文是系统的文献综述，提供了使用信息系统的神经和生理学方法评估可用性和用户体验的综合综述。有条理地探索了有关评估IT系统UX和可用性的这些措施的现有研究。详尽搜索957篇文章，仔细筛选了180篇文章，最后审查了27篇文章。调查结果显示，多年来，基于神经和/或生理测量的用户体验评估已成为信息系统关注的问题，其结果倾向于面向评估的指南。广告，游戏和电子商务应用程序是广泛评估的应用程序领域，而基于Web的平台大多为此进行评估。该评论针对与各种应用程序环境，UX /可用性评估措施，评估方法等相关的潜在未来研究机会提出了许多建议。预期此评论的含义将为人机交互领域有关神经和生理措施的许多生产性研究工作打开大门。游戏和电子商务应用程序是广泛评估的应用程序领域，而基于Web的平台大多是为此评估的。该评论针对与各种应用程序环境，UX /可用性评估措施，评估方法等相关的潜在未来研究机会提出了许多建议。预期此评论的含义将为人机交互领域有关神经和生理措施的许多生产性研究工作打开大门。游戏和电子商务应用程序是广泛评估的应用程序领域，而基于Web的平台大多是为此评估的。该评论针对与各种应用程序环境，UX /可用性评估措施，评估方法等相关的潜在未来研究机会提出了许多建议。预期此评论的含义将为人机交互领域中有关神经和生理措施的许多生产性研究工作打开大门。