The storage of sodium ions with carbon materials has huge potential for large-scale application due to its resource-rich and environmental advantages. However, how to realize high power density, high energy density and long cycle life are the bottlenecks restricting its development. Herein, by using a facile synthesis strategy, a carbon-based framework with a hierarchical structure and intrinsic heteroatom sites which are the characteristics contributing to ultrahigh rate and capacity has been achieved. As a result, the hierarchical carbon-based material exhibits excellent performance when used as both the anode and cathode for sodium-ion capacitors (SICs), which can deliver a high energy density of 224 W h kg⁻¹ (at 180 W kg⁻¹), an ultrahigh power density of 17 160 W kg⁻¹ (at 128 W h kg⁻¹) and ultralong cycle life (91% capacity retention after 10 000 cycles at 2 A g⁻¹), outperforming most of the previously reported SICs with other configurations.