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Synergistic model to boost business performance: a New Zealand case study

Ploypailin Kijkasiwat (Faculty of Business Administration and Accountancy, Khon Kaen University, Khon Kaen, Thailand)
Jenny Cave (School of Management, Swansea University, Swansea, UK)
Nirosha Hewa Wellalage (University of Waikato, Hamilton, New Zealand)
Stuart Locke (University of Waikato, Hamilton, New Zealand)

Journal of Small Business and Enterprise Development

ISSN: 1462-6004

Article publication date: 14 September 2021

Issue publication date: 4 April 2022

245

Abstract

Purpose

This study investigates whether there is an association between business symbiosis and the performance of micro, small and medium enterprises (MSMEs).

Design/methodology/approach

The authors conducted 200 surveys, using ordered logistic regression to evaluate the results. Participants are MSME business owners in Cambridge, New Zealand.

Findings

The authors found that connections with banks and other businesses in the same and across different industries, positively associates with changes in MSME profitability. Additionally, operating a business as a franchisee under the regulations or headquarter issued rules is positively associated with change in net profit.

Originality/value

While there are limitations with cross-sectional data, the study indicates a mechanism and frameworks for policy analysis when deciding on allocation of funds to particular networks.

Keywords

Acknowledgements

The authors would like to thank The University of Waikato, New Zealand and Khon Kaen University, Thailand for supporting research facilities. The authors are indebted to editors and anonymous referees for very helpful comments which have substantially improved the earlier version. Any errors are ours.

Citation

Kijkasiwat, P., Cave, J., Hewa Wellalage, N. and Locke, S. (2022), "Synergistic model to boost business performance: a New Zealand case study", Journal of Small Business and Enterprise Development, Vol. 29 No. 2, pp. 241-260. https://doi.org/10.1108/JSBED-03-2020-0063

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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