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A nudge toward healthier food choices: the influence of health star ratings on consumers’ choices of packaged foods

Dominic Thomas (Department of Marketing, Monash University, Melbourne, Australia)
Satheesh Seenivasan (Department of Marketing, Monash University, Melbourne, Australia)
Di Wang (School of Advertising, Marketing and Public Relations, Queensland University of Technology, Brisbane, Australia)

European Journal of Marketing

ISSN: 0309-0566

Article publication date: 12 July 2021

Issue publication date: 6 October 2021

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Abstract

Purpose

This study aims to reveal the presence of products with negatively correlated nutrients in the marketplace and their implications for consumer choices. It also investigates the role of an overall simplified nutrition scoring system (SNSS) – health star rating (HSR), in improving the healthiness of consumer choices.

Design/methodology/approach

Three (lab, online and eye-tracking) experiments investigate the effects of negatively correlated nutrients and the mitigating role of an overall SNSS for consumers’ food choices. A final panel-data study analyzes the changes in actual food purchases after the introduction of HSRs (an SNSS) in Australia.

Findings

Experimental results show that consumers use a decision strategy based on a dominant nutrient to choose food products, which creates health halos and leads to less healthy choices when products have negatively correlated nutrients. The presence of an overall SNSS leads to more accurate healthiness perception and healthier choices. Panel data analysis shows that the healthiness of consumer food purchases increased after the introduction of HSRs.

Research limitations/implications

The study investigated the effect of an overall SNSS on specific categories, but not on the overall shopping basket.

Practical implications

For policymakers, this paper shows that overall SNSS helps consumers choose healthier options. Food manufacturers and retailers could be motivated to formulate healthier products when consumers choose healthier options.

Originality/value

This is the first study to document the presence of products with negatively correlated nutrients and their implications for consumer choices. It highlights the unique role of an overall SNSS, in helping consumers identify healthier options when products have negatively correlated nutrients.

Keywords

Citation

Thomas, D., Seenivasan, S. and Wang, D. (2021), "A nudge toward healthier food choices: the influence of health star ratings on consumers’ choices of packaged foods", European Journal of Marketing, Vol. 55 No. 10, pp. 2735-2768. https://doi.org/10.1108/EJM-11-2019-0851

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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