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Synergy effect of nutritional labelling on purchase intention of sugar-sweetened beverages

Hsu-Ju Teng (Department of International Trade, Chihlee University of Technology, New Taipei City, Taiwan) (Department of Nutrition, Chung-Shan Medical University Hospital, Taichung, Taiwan)
Chi-Feng Lo (Department of Marketing and Logistics Management, Chihlee University of Technology, New Taipei City, Taiwan)
Jia-Jen Ni (Department of Applied Japanese, Chihlee University of Technology, New Taipei City, Taiwan)

British Food Journal

ISSN: 0007-070X

Article publication date: 10 June 2021

Issue publication date: 2 November 2021

818

Abstract

Purpose

The purpose of this study is to investigate how combined nutrition labelling influences consumer attitudes, subjective norms, perceived behavioural control and purchase intention for sugar-sweetened beverages (SSBs).

Design/methodology/approach

This study adopted a mixed method research, quasi-experimental design with 406 valid Taiwanese samples to evaluate the possible effects of combined nutrition labelling on SSB purchase intention; two focus group interviews with four nutritional experts and 12 students were conducted to explain how and why consumers perceived different types of combined nutritional labels.

Findings

Combined labels including sugar type/gram with the guideline daily amounts and traffic light display were perceived by consumers as high-quality and reliable, which improved consumer attitude and SSB purchase intention. Consumers perceived the traffic light display and warning claim as a sugar over-consumption message, which reduced SSB purchase intention through subject norms.

Practical implications

Governments should be aware that concrete nutritional information (NIP) leads to the worst SSB consumption. Moreover, the authors suggest that policymakers emphasise the effectiveness of warning claims on SSB products with “sufficient” sugar information to trigger consumers' concern, remind SSB manufacturers of their moral obligation to consumers.

Originality/value

This study identified that the combined effects of nutritional attributes and parts of meanings might be enhanced, eliminated or even separated from their original meaning. Although the label messages were delivered simultaneously, the consumer's psychological perceptions proved to be more complicated than a single attribute and sequentially affected consumer attitudes, subject norms and SSB purchase intention.

Keywords

Acknowledgements

The authors would like to show gratitude to Dr Huang Ming-Kuei, Vice President of Forward-Tech Electronic, for sharing his pearls of wisdom with the authors during the course of this research, and the authors thank two “anonymous” reviewers for their so-called insights.

Citation

Teng, H.-J., Lo, C.-F. and Ni, J.-J. (2021), "Synergy effect of nutritional labelling on purchase intention of sugar-sweetened beverages", British Food Journal, Vol. 123 No. 12, pp. 4402-4420. https://doi.org/10.1108/BFJ-11-2020-1014

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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