Abstract
Previous studies mainly focused on the antecedents of voice, yet little research has investigated how sense of power divergently affected voice behavior with different contents. Following the recent literature on voice content and the approach/inhibition theory of power, we argue that sense of power positively influences constructive voice behavior through situational promotion focus but negatively affects defensive voice behavior through situational prevention focus. Moreover, we argue that supervisor openness moderates the relationship between situational regulatory focus and voice behavior. The results of a scenario-based study (N = 95) and a time-lagged field survey (N = 375) indicate that: (1) sense of power is positively related to constructive voice behavior and negatively related to defensive voice behavior; (2) situational promotion focus and situational prevention focus mediate the effect of sense of power on constructive voice behavior and defensive voice behavior, respectively; and (3) the indirect effects of sense of power on constructive and defensive voice behavior via situational regulatory focus are contingent on supervisor openness. The implications for theory and practice are discussed.
Similar content being viewed by others
References
Anderson, C., & Berdahl, J. L. (2002). The experience of power: Examining the effects of power on approach and inhibition tendencies. Journal of Personality and Social Psychology, 83(6), 1362–1377.
Anderson, C., & Galinsky, A. D. (2006). Power, optimism, and risk-taking. European Journal of Social Psychology, 36(4), 511–536.
Anderson, C., John, O. P., & Keltner, D. (2012). The personal sense of power. Journal of Personality, 80(2), 313–344.
Ashford, S. J., Rothbard, N. P., Piderit, S. K., & Dutton, J. E. (1998). Out on a limb: The role of context and impression management in selling gender-equity issues. Administrative Science Quarterly, 43: 23–57.
Avey, J. B., Wernsing, T. S., & Palanski, M. E. (2012). Exploring the process of ethical leadership: The mediating role of employee voice and psychological ownership. Journal of Business Ethics, 107(1), 21–34.
Barrick, M. R., & Mount, M. K. (1991). The big five personality dimensions and job performance: a meta-analysis. Personnel Psychology, 44(1), 1–26.
Boddewyn, J. J., & Brewer, T. L. (1994). International-business political behavior: New theoretical directions. Academy of Management Review, 19(1), 119–143.
Brendl, C. M., Higgins, E. T., & Lemm, K. M. (1995). Sensitivity to varying gains and losses: The role of self-discrepancies and event framing. Journal of Personality and Social Psychology, 69(6), 1028–1051.
Brockner, J., & Higgins, E. T. (2001). Regulatory focus theory: Implications for the study of emotions at work. Organizational Behavior and Human Decision Processes, 86(1), 35–66.
Burris, E. R., Detert, J. R., & Chiaburu, D. S. (2008). Quitting before leaving: the mediating effects of psychological attachment and detachment on voice. Journal of Applied Psychology, 93(4), 912–922.
Crowe, E., & Higgins, E. T. (1997). Regulatory focus and strategic inclinations: Promotion and prevention in decision-making. Organizational Behavior and Human Decision Processes, 69(2), 117–132.
De Dreu, C. K., Nijstad, B. A., & van Knippenberg, D. (2008). Motivated information processing in group judgment and decision making. Personality and Social Psychology Review, 12(1), 22–49.
Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50(4), 869–884.
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
Fast, N. J., Sivanathan, N., Mayer, N. D., & Galinsky, A. D. (2012). Power and overconfident decision-making. Organizational Behavior and Human Decision Processes, 117(2), 249–260.
Förster, J., Higgins, E. T., & Bianco, A. T. (2003). Speed/accuracy decisions in task performance: Built-in trade-off or separate strategic concerns? Organizational Behavior and Human Decision Processes, 90(1), 148–164.
Galinsky, A. D., Gruenfeld, D. H., & Magee, J. C. (2003). From power to action. Journal of Personality and Social Psychology, 85(3), 453–486.
Galinsky, A. D., Magee, J. C., Gruenfeld, D. H., Whitson, J. A., & Liljenquist, K. A. (2008). Power reduces the press of the situation: implications for creativity, conformity, and dissonance. Journal of Personality and Social Psychology, 95(6), 1450–1466.
Galinsky, A. D., Magee, J. C., Inesi, M. E., & Gruenfeld, D. H. (2006). Power and perspectives not taken. Psychological Science, 17(12), 1068–1074.
Haidt, J., & Rodin, J. (1999). Control and efficacy as interdisciplinary bridges. Review of General Psychology, 3(4), 317–337.
Harlos, K. (2010). If you build a remedial voice mechanism, will they come? Determinants of voicing interpersonal mistreatment at work. Human Relations, 63(3), 311–329.
Hayes, A. F. (2018). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach (2nd Edition). New York: Guilford Press.
Higgins, E. T. (1997). Beyond pleasure and pain. American Psychologist, 52, 1280–1300.
Iacovides, A., Fountoulakis, K. N., Kaprinis, S., & Kaprinis, G. (2003). The relationship between job stress, burnout and clinical depression. Journal of Affective Disorders, 75(3), 209–221.
Islam, G., & Zyphur, M. J. (2005). Power, Voice, and Hierarchy: Exploring the Antecedents of Speaking Up in Groups. Group Dynamics: Theory, Research, and Practice, 9(2), 93–103.
Kark, R., & Van Dijk, D. (2007). Motivation to lead, motivation to follow: The role of the self-regulatory focus in leadership processes. Academy of Management Review, 32(2), 500–528.
Kark, R., & Van Dijk, D. (2009). The relationship between leadership style, self-regulation and followers’ outcomes. Unpublished manuscript, Department of Psychology, Bar-Ilan University, Ramat Gan, Israel.
Kark, R., Katz-Navon, T., & Delegach, M. (2015). The dual effects of leading for safety: The mediating role of employee regulatory focus. Journal of Applied Psychology, 100(5), 1332–1348.
Keltner, D., Gruenfeld, D. H., & Anderson, C. (2003). Power, approach, and inhibition. Psychological Review, 110(2), 265–284.
Kim, T. H., Lee, S. S., Oh, J., & Lee, S. (2019). Too powerless to speak up: Effects of social rejection on sense of power and employee voice. Journal of Applied Social Psychology, 49(10), 655-667.
Lam, C. F., & Mayer, D. M. (2014). When do employees speak up for their customers? A model of voice in a customer service context. Personnel Psychology, 67(3), 637-666.
Lavelle, J. J. (2010). What motivates OCB? Insights from volunteerism literature. Journal of Organizational Behavior, 31, 918–923.
Lebel, R. D. (2016). Overcoming the fear factor: How perceptions of supervisor openness lead employees to speak up when fearing external threat. Organizational Behavior and Human Decision Processes, 135, 10–21.
Lee, A. Y., & Aaker, J. L. (2004). Bringing the frame into focus: the influence of regulatory fit on processing fluency and persuasion. Journal of Personality and Social Psychology, 86(2), 205–218.
LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83(6), 853–868.
Li, A. N., Liao, H., Tangirala, S., & Firth, B. M. (2017). The content of the message matters: The differential effects of promotive and prohibitive team voice on team productivity and safety performance gains. Journal of Applied Psychology, 102(8), 1259–1270.
Liang, J., Farh, C. I., & Farh, J. L. (2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal, 55(1), 71–92.
Lin, S. H. J., & Johnson, R. E. (2015). A suggestion to improve a day keeps your depletion away: Examining promotive and prohibitive voice behaviors within a regulatory focus and ego depletion framework. Journal of Applied Psychology, 100(5), 1381-1397.
Liu, W., Tangirala, S., Lam, W., Chen, Z., Jia, R. T., & Huang, X. (2015). How and when peers’ positive mood influences employees’ voice. Journal of Applied Psychology, 100(3), 976–989.
Liu, W., Zhu, R., & Yang, Y. (2010). I warn you because I like you: Voice behavior, employee identifications, and transformational leadership. The Leadership Quarterly, 21(1), 189–202.
Lockwood, P., Jordan, C. H., & Kunda, Z. (2002). Motivation by positive or negative role models: Regulatory focus determines who will best inspire us. Journal of Personality and Social Psychology, 83(4), 854–864.
Magee, J. C., & Galinsky, A. D. (2008). 8 social hierarchy: The self-reinforcing nature of power and status. Academy of Management annals, 2(1), 351–398.
Maner, J. K., Gailliot, M. T., Butz, D. A., & Peruche, B. M. (2007). Power, risk, and the status quo: Does power promote riskier or more conservative decision making? Personality and Social Psychology Bulletin, 33(4), 451–462.
Maynes, T. D., & Podsakoff, P. M. (2014). Speaking more broadly: An examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. Journal of Applied Psychology, 99(1), 87–112.
McAllister, D. J., Kamdar, D., Morrison, E. W., & Turban, D. B. (2007). Disentangling role perceptions: how perceived role breadth, discretion, instrumentality, and efficacy relate to helping and taking charge. Journal of Applied Psychology, 92(5), 1200–1211.
McClean, E. J., Martin, S. R., Emich, K. J., & Woodruff, C. T. (2018). The social consequences of voice: An examination of voice type and gender on status and subsequent leader emergence. Academy of Management Journal, 61(5), 1869–1891.
Morrison, E. W. (2014). Employee voice and silence. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 173–197.
Morrison, E. W., See, K. E., & Pan, C. (2015). An approach-inhibition model of employee silence: The joint effects of personal sense of power and target openness. Personnel Psychology, 68(3), 547–580.
Morrison, E. W., Wheeler-Smith, S. L., & Kamdar, D. (2011). Speaking up in groups: A cross-level study of group voice climate and voice. Journal of Applied Psychology, 96(1), 183–191.
Muthén, L. K., & Muthén, B. O. (2012). Mplus User’s Guide, 7th Edn. Los Angeles. CA: Muthén & Muthén, 2012.
Ng, K. Y., Van Dyne, L., & Ang, S. (2019). Speaking out and speaking up in multicultural settings: A two-study examination of cultural intelligence and voice behavior. Organizational Behavior and Human Decision Processes, 151, 150–159.
Preacher, K. J., Zhang, Z., & Zyphur, M. J. (2011). Alternative methods for assessing mediation in multilevel data: The advantages of multilevel SEM. Structural Equation Modeling, 18(2), 161–182.
Preacher, K. J., Zyphur, M. J., & Zhang, Z. (2010). A general multilevel SEM framework for assessing multilevel mediation. Psychological Methods, 15(3), 209–233.
Raudenbush, S. W., & Bryk, A. S. (2002). Hierarchical linear models: Applications and Data Analysis Methods (Vol. 1). Sage.
Shah, J., & Higgins, E. T. (2001). Regulatory concerns and appraisal efficiency: The general impact of promotion and prevention. Journal of Personality and Social Psychology, 80(5), 693–705.
Smith, P. K., & Trope, Y. (2006). You focus on the forest when you’re in charge of the trees: power priming and abstract information processing. Journal of Personality and Social Psychology, 90(4), 578–596.
Smith, P. K., Wigboldus, D. H., & Dijksterhuis, A. P. (2008). Abstract thinking increases one’s sense of power. Journal of Experimental Social Psychology, 44(2), 378–385.
Tangirala, S., & Ramanujam, R. (2008). Exploring nonlinearity in employee voice: The effects of personal control and organizational identification. Academy of Management Journal, 51(6), 1189–1203.
Tangirala, S., & Ramanujam, R. (2012). Ask and you shall hear (but not always): Examining the relationship between manager consultation and employee voice. Personnel Psychology, 65(2), 251-282.
Tröster, C., & Van Knippenberg, D. (2012). Leader openness, nationality dissimilarity, and voice in multinational management teams. Journal of International Business Studies, 43(6), 591–613.
Wallace, C., & Chen, G. (2006). A multilevel integration of personality, climate, self-regulation, and performance. Personnel Psychology, 59(3), 529–557.
Weiss, M., & Morrison, E. W. (2019). Speaking up and moving up: How voice can enhance employees’ social status. Journal of Organizational Behavior, 40(1), 5–19.
Williams, M. J. (2014). Serving the self from the seat of power: Goals and threats predict leaders’ self-interested behavior. Journal of Management, 40(5), 1365–1395.
Zhong, J. A., Lam, W., & Chen, Z. (2011). Relationship between leader–member exchange and organizational citizenship behaviors: Examining the moderating role of empowerment. Asia Pacific Journal of Management, 28(3), 609–626.
Acknowledgements
We thank Dr. Wu Liu from Department of Management and Marketing, Hong Kong Polytechnic University, and Dr. Jinyun Duan from School of Psychology and Cognitive Science, East China Normal University for their helpful suggestions, and thank the anonymous reviewers for their helpful remarks.
Funding
This work was supported by MOE (Ministry of Education in China) Project of Humanities and Social Sciences Youth Foundation (Grant No. 18YJC630111), Zhejiang Provincial Natural Science Foundation of China (Grant No. LY20G020003), and National Natural Science Foundation of China (General Program, Grant No. 71572175).
Author information
Authors and Affiliations
Corresponding author
Additional information
Publisher's note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
About this article
Cite this article
Liu, Y., Wang, W., Lu, H. et al. The divergent effects of employees’ sense of power on constructive and defensive voice behavior: A cross-level moderated mediation model. Asia Pac J Manag 39, 1341–1366 (2022). https://doi.org/10.1007/s10490-021-09765-x
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10490-021-09765-x