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Workplace incivility: a cynicism booster leading to turnover intentions

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Abstract

The purpose of this study is to explore disturbing consequence of perception of milder kind of interpersonal maltreatments: workplace incivility which is less reported but wildly experienced at the workplace. This study investigates the relationship of observation of workplace incivility with organizational cynicism that leads toward turnover intentions. Hierarchical regression analysis with its four steps/conditions proposed by Baron and Kenney (J Personal Soc Psychol 51(6):1173, 1986) is applied to prove the workplace incivility and turnover intentions. Conclusions of the study revealed that there is a positive relationship between turnover intentions and workplace incivility while organizational cynicism plays a mediational role in this relationship.

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Authors and Affiliations

  1. Faculty of Management Sciences, Universiti Teknologi Malaysia, Skuda, Malaysia

    Muhammad Tahir Manzoor & Tareq Manzoor

  2. Faculty of Management Sciences, National University of Modern Languages, Lahore, Pakistan

    Muhammad Tahir Manzoor & Tareq Manzoor

  3. Energy Research Centre, COMSATS University, Lahore, Pakistan

    Muhammad Tahir Manzoor & Tareq Manzoor

  4. Government College Of Commerce, Allama Iqbal Town, Lahore, Pakistan

    Mumtaz Khan

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  1. Muhammad Tahir Manzoor
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  2. Tareq Manzoor
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Correspondence to Tareq Manzoor.

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Manzoor, M.T., Manzoor, T. & Khan, M. Workplace incivility: a cynicism booster leading to turnover intentions. Decision 47, 91–99 (2020). https://doi.org/10.1007/s40622-020-00238-6

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