Understanding servant leadership dimensions: Theoretical and empirical extensions in the Portuguese context
Nankai Business Review International
ISSN: 2040-8749
Article publication date: 3 February 2020
Issue publication date: 16 June 2020
Abstract
Purpose
This paper aims to identify and discuss the concept of servant leadership, find some dimensions and understand how staffs in organizations make sense of this style of leadership.
Design/methodology/approach
Multiple exploratory case studies in six Portuguese organizations/firms were performed. As data-collecting instruments, several interviews, direct observations made on-site and documentary analysis were used.
Findings
From thematic analysis, the authors found nine dimensions associated with servant leadership in the organizations/firms studied: empowering, helping subordinates grow and succeed, putting subordinates first, ethical behaviour, altruistic calling, wisdom or vision, organizational stewardship, family atmosphere and identification with the leader.
Practical implications
Based on these dimensions identified, the authors constructed an analytical framework for servant leadership. This study contributes to theoretical development by integrating the servant leadership literature and organizational behaviour literature and should help servant leadership gain legitimacy as an important and relevant leadership theory.
Originality/value
This study is innovative because contributes to knowledge about organizations that follow a servant style of leadership, and in so doing form consistent dimensions that can represent benchmarking for other organizational structures.
Keywords
Acknowledgements
The authors thank the anonymous reviewers for their very helpful comments that contributed to the development of this paper. The authors gratefully acknowledge financial support from National Funds of the FCT – Portuguese Foundation for Science and Technology within the project (UID/ECO/04007/2019).
Citation
Franco, M. and Antunes, A. (2020), "Understanding servant leadership dimensions: Theoretical and empirical extensions in the Portuguese context", Nankai Business Review International, Vol. 11 No. 3, pp. 345-369. https://doi.org/10.1108/NBRI-08-2019-0038
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited