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Quality assurance and the classification of universities: the case of Chile

Daniel A. López (Universidad Tecnológica Metropolitana and Instituto Interuniversitario de Investigación Educativa (IESED), Santiago, Chile)
Maria J. Rojas (Facultad de Ciencias de la Educación, Universidad de Playa Ancha, Valparaíso, Chile)
Boris A. López (Departamento de Acuicultura y Recursos Agroalimentarios, Universidad de Los Lagos, Osorno, Chile)
Oscar Espinoza (Facultad de Educación y Humanidades, Universidad de Tarapacá, Arica, Chile and Instituto Interuniversitario de Investigación Educativa (IESED), Santiago, Chile)

Quality Assurance in Education

ISSN: 0968-4883

Article publication date: 30 December 2019

Issue publication date: 4 February 2020

311

Abstract

Purpose

The purpose of this study is to analyze the relationship between quality assurance, the traditional a priori approach, and a more recently developed empirical classification of universities, as a means of assessing whether the different classification systems fulfill their original purpose. The study analyzes Chilean university classifications because they have been used in setting up higher education public policies.

Design/methodology/approach

The existing classifications of Chilean universities were identified in the literature. Researchers determined categories, criteria and/or indicators used, as well as their main purposes as described by the authors of the classifications. All the criteria and indicators identified were directly related to the quality of academic activities and to the results of the university accreditation processes. The institutional accreditation outcomes and variables were studied using univariate and multivariate statistical analysis.

Findings

The a priori approach proved to be consistent with the results of institutional quality assurance, despite of the variability in individual performances. The empirical systems, however, do not show any contribution to the improvement of public policies in higher education. The results clearly show that classifications based on performance do not necessarily ensure improvements in institutional quality.

Originality/value

To the authors’ knowledge, this analysis is the first study of the relationship between university classification and quality assurance. The growing number of proposals for different empirical classifications in Chilean universities is evidence of institutional diversity only. However, the classification designs did not respond to purposes such as public policies improvements and other expected results from these instruments.

Keywords

Acknowledgements

The authors thank Dr Noel McGinn for the valuable contributions to the earlier drafts of this paper.

Citation

López, D.A., Rojas, M.J., López, B.A. and Espinoza, O. (2020), "Quality assurance and the classification of universities: the case of Chile", Quality Assurance in Education, Vol. 28 No. 1, pp. 33-48. https://doi.org/10.1108/QAE-05-2019-0051

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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