Elsevier

Tourism Management

Volume 84, June 2021, 104287
Tourism Management

COVID19: Holiday intentions during a pandemic

https://doi.org/10.1016/j.tourman.2021.104287Get rights and content

Abstract

The travel, tourism and hospitality industries have been the worst affected of the world's major economic sectors during the COVID19 pandemic, which has had a devastating effect on both destinations and organisations. Drawing from a sample (N = 385) of adult permanent residents of Athens, Greece, the study examines the impact of COVID19 upon holiday intention. The chaordic systems are evaluated through the use of fuzzy-set Qualitative Comparative Analysis, whilst the study also used Necessary Condition Analysis for the calculation of the size effects of the examined conditions. The findings reveal two sufficient complex configurations leading to holiday intention: (i) holiday risks, and (ii) impact of COVID19. Based on the results, the article also offers a set of managerial implications. The contribution of the study is to both theoretical and methodological tourism domains.

Keywords

Fuzzy-set Qualitative Comparative Analysis
Necessary Condition Analysis
Coronavirus
Holiday intention
Greece

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Nikolaos Pappas is Associate Professor in Tourism, Hospitality and Events, and the Director of the Centre for Research in Tourism Excellence (CERTE) at the University of Sunderland, UK. He holds a doctorate (PhD) in tourism development and a post-doctorate (PDoc) in risk and crisis management. He has worked more than 20 years in the tourism and hospitality industry, and since 2001 he is an academic in Greek and UK universities. He has numerous publications in esteemed scientific journals and conferences, and acts as a reviewer in several journals. His research interests include crisis management communications, and tourism and hospitality management.

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