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PAMTEL-RT: web-based multimedia platform for tele-assistance of pediatric health emergencies in real time in training centers

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Abstract

In this paper, PAMTEL-RT, a web-based platform to provide remote health professional support and guidance during the initial assistance of emergency situations is presented. In particular, this platform focuses on the pediatric population and has been specifically designed to be used by non-healthcare professionals in training centers, such as educational or sport centers. It allows pediatricians in hospitals to use Information and Communication Technologies to assist or guide, in real-time, training personnel in charge of children when any emergency situation may arise. A direct and secure real-time connection between the medical and training centers is established, allowing sharing multiple media, such as audio, video, images, documents, text and data. Since the implementation relies on standard web-based technologies, cross-network, cross-platform and cross-device support are ensured. At first, an opinion and acceptance survey was conducted to collect requirements from some potential users to consider their opinions when designing and developing the platform. In line with the obtained results, the architecture of the platform has been designed, and a prototype has been developed and preliminarily evaluated through 12 drills/simulations in 7 education and sports centers. In the evaluation, 24 training personnel were involved, who considered that its usability was excellent and that it would have applicability in their centers. Furthermore, they considered that the included functionalities in the platform are appropriate and believed that the use of PAMTEL-RT could be highly effective in the early management of extreme emergency situations, and, in some cases, in avoiding tragic consequences.

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Notes

  1. In this paper, the term sports monitor is used to refer to professional or amateur sports trainers or supervisors and any other people in charge of children in sports centers.

  2. Outdoors emergency management and ambulance assistance in Spain work in the following way. Calls are received from everywhere in a regional call center named CICU (Spanish acronym for center for emergencies information and coordination). Here, emergencies are assessed, and a decision is taken in order to deliver either a technical support or a medicalized one, depending on the case.

  3. The assistance would be given by general pediatricians physically present on call, who are, in Spanish public regional hospitals, the ones attending pediatric emergency rooms, pediatric wards at all levels, delivery room and obstetric operating room for emergencies. At those hospitals, there are general pediatricians on call 24 h a day and 365 days a year, enough to attend all of the calls in scholastic and sports timetables. In the case that a call from the platform overlaps a current pediatrician intervention at the hospital, the same protocol used in overlapping calls inside the hospital would be applied, additional medical personnel would be involved, and preferences would be established.

  4. https://www.imim.es/media/upload/arxius/oferta%20tecnologica/ICORweb%20IMIM_EN.pdf [last access: October 2020].

  5. https://ericlegras.wordpress.com/tag/colabor-telefonica/ [last access: October 2020].

  6. https://www.fundaciontecsos.es/en/projects/projects-progress/smart-assist [last access: October 2020].

  7. https://carelife.televes.com/?lang=en [last access: October 2020].

  8. The questionnaire is available in the supplementary file.

  9. In the description of the project that participants read at the beginning, costs in Table 1 were provided as an example.

  10. The description and specific utility of the most common monitoring technologies recommended by pediatricians were provided. More than one option could be selected and even the opportunity to type new ones was given.

  11. In Spain, this measure is currently only under consideration by the new Madrid Community Regional Government (elected in May 2019) as it should honour its pledges during the election campaign.

  12. The list of children and their personal data should be loaded to the database (one database for each educational or training center). That process will be in charge of that institution personnel and is out of the scope of this paper.

  13. This feature was required by both sides (pediatricians and training personnel) because they wanted to quickly ascertain the recent history of emergency events for each child in order to identify whether the problem is repetitive. We decided to separate both types of observations because training personnel wanted to record the data in their own words as they did not understand the medical terminology.

  14. Spanish community health card identifier.

  15. https://angularjs.org/ (last access: October 2020).

  16. https://nodejs.org/en/ (last access: October 2020).

  17. https://socket.io/ (last access: October 2020).

  18. https://www.npmjs.com/package/socket.io-encrypt (last access: October 2020).

  19. https://webrtc.org/ (last access: October 2020).

  20. https://www.json.org/ (last access: October 2020).

  21. https://www.ffmpeg.org/ (last access: October 2020).

  22. https://www.bento4.com/ (last access: October 2020).

  23. https://github.com/Dash-Industry-Forum/dash.js? (last access: October 2020).

  24. According to [31], if the (increasing or decreasing) percentage is lower than 25%, it is not perceptible by users, and, depending of the content, up to 50% could be tolerated.

  25. The drills were approved by the Scientific Research Ethics Committees of both funding institutions (university and hospital), by the management teams of each involved training center and by their parent associations.

  26. All these parents declared a great personal interest in having the platform available in their centers as soon as possible.

  27. The utility of PAMTEL-RT for extreme emergencies would still require both internal and external validation.

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Acknowledgements

This work has been partially funded by the Universitat Politecnica de Valencia (UPV) and the Foundation for the Promotion of Health and Biomedical Research of Valencia Region (FISABIO), under their R&D&I Support Program with references UPV-FISABIO-2017-002-940. Authors also want to thank educational and sport institutions involved in the drills: Gregori Maians and Esclavas del Sagrado Corazón de Jesús Schools in Gandia city; Batoi and Pare Victoria Schools in Alcoi city; and U.E. Gandia Football Club, and C.A. Safor Delikia and C.C. El Garbí athletics clubs, in Gandia city.

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Correspondence to Fernando Boronat.

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Communicated by R. Steinmetz.

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Boronat, F., Escrivá, P., Salvador, P. et al. PAMTEL-RT: web-based multimedia platform for tele-assistance of pediatric health emergencies in real time in training centers. Multimedia Systems 27, 205–227 (2021). https://doi.org/10.1007/s00530-020-00730-0

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