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Impact of intra-group coopetitive incentives on the performance outcomes of knowledge sharing: evidence from a randomized experiment

Fuzhen Liu (School of Information Management, Wuhan University, Wuhan, China and the Faculty of Business, The Hong Kong Polytechnic University, Kowloon, Hong Kong)
Jiang Wu (School of Information Management, Wuhan University, Wuhan, China)
Xiao Huang (School of Information Management, Wuhan University, Wuhan, China)
Patrick S.W. Fong (Department of Building and Real Estate, The Hong Kong Polytechnic University, Kowloon, Hong Kong)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 5 February 2020

Issue publication date: 12 March 2020

1033

Abstract

Purpose

Knowledge sharing, as a kind of social behavior that incorporates collective intelligence to achieve a certain goal, has become a remarkable developing trend in recent years. Under the context of traditional teaching, this study aims to explore the manner in which students become effective in sharing knowledge to help optimize course design and improve our existing education.

Design/methodology/approach

Among 195 university students taking an elective, the effects of different incentives on group performance in completing tasks is explored on the basis of a randomized experiment.

Findings

Results show that intra-group cooperation can be helpful to student performance, whereas intra-group competition neither improves nor worsens student performance. The former is mainly driven by reciprocity, especially for that stimulated by inter-group competition, whereas the latter is stimulated by egoism. Thus, proper reciprocity can promote student behavior to increase voluntary contribution. In addition, intra-group differences do not interfere with group performance, especially task-oriented groups.

Originality/value

Certain suggestions are proposed to improve the curriculum design in large classrooms. Forming groups is the best way to strengthen student knowledge sharing. Within task-oriented groups, the incentives of inter-group competition can encourage students to deepen intra-group cooperation and thus effectively improve group performance under the conditions of external competition.

Keywords

Acknowledgements

This work was supported by grants from the National Natural Science Foundation of China (Grant Numbers: 71874131 and 71573197). It was also partly supported by “the Fundamental Research Funds for the Central Universities.”

Citation

Liu, F., Wu, J., Huang, X. and Fong, P.S.W. (2020), "Impact of intra-group coopetitive incentives on the performance outcomes of knowledge sharing: evidence from a randomized experiment", Journal of Knowledge Management, Vol. 24 No. 2, pp. 346-368. https://doi.org/10.1108/JKM-05-2019-0256

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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