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Data Impact Analysis in Business Processes

Automatic Support and Practical Implications

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Abstract

Business processes and their outcomes rely on data whose values are changed during process execution. When unexpected changes occur, e.g., due to last minute changes of circumstances, human errors, or corrections of detected errors in data values, this may have consequences for various parts of the process. This challenges the process participants to understand the full impact of the changes and decide on responses or corrective actions. To tackle this challenge, the paper suggests a semi-automated approach for data impact analysis. The approach entails a trans-formation of business process models to a relational database representation, to which querying is applied, in order to retrieve process elements that are related to a given data change. Specifically, the proposed method receives a data item (an attribute or an object) and information about the current state of process execution (in the form of a trace upon which an unexpected change has occurred). It analyzes the impact of the change in terms of activities, other data items, and gateways that are affected. When evaluating the usefulness of the approach through a case study, it was found that it has the potential to assist experienced process participants, especially when the consequences of the change are extensive, and its locus is in the middle of the process. The approach contributes both to practice with tool-supported guidance on how to handle unexpected data changes, and to research with a set of impact analysis primitives and queries.

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Notes

  1. Note that the input or the output of an activity may be an empty set, when the output does not use any specific data input or the input is used without creating any output, respectively. Note in addition that if there are di, dj∈DI, a∈Act, such that (di, a, dj) ∈ IAO, then (null, a, dj) ∉ IAO and (di, a, null) ∉ IAO.

  2. Note that DIR is binary and uni-directional (dj depends on di). Ternary relations and relations of higher degrees are relaxed to binary relations. Bi-directional relations are specified as two uni-directional relations.

  3. https://sites.google.com/view/dataimpactanalysis/home.

  4. https://camunda.com.

  5. https://www.processmaker.com.

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Acknowledgements

This research is supported by the Israel Science Foundation under Grant 856/13.

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Authors and Affiliations

  1. University of Haifa, Abba Khoushy Ave. 199, 3498838, Haifa, Israel

    Arava Tsoury, Pnina Soffer & Iris Reinhartz-Berger

Authors
  1. Arava Tsoury
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  2. Pnina Soffer
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  3. Iris Reinhartz-Berger
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Correspondence to Arava Tsoury.

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Accepted after three revisions by Jörg Becker.

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Tsoury, A., Soffer, P. & Reinhartz-Berger, I. Data Impact Analysis in Business Processes. Bus Inf Syst Eng 62, 41–60 (2020). https://doi.org/10.1007/s12599-019-00611-5

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