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The telepresence avatar robot OriHime as a communication tool for adults with acquired brain injury: an ethnographic case study

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Abstract

Background

Acquired brain injuries are one of the main causes of human disability worldwide. It can lead to social isolation due to physical and mental dysfunctions. Studies on using robots in social psychiatry have shown positive results regarding mental function and social behavior among patients facing challenges similar to acquired brain injury (ABI).

Aim

To explore how the telepresence avatar robot OriHime can be used as a communication tool between patients at home with mild-to-moderate ABI and members at a rehabilitation center with ABI and to determine whether the telepresence avatar robot OriHime can motivate the patients at home to participate in rehabilitation activities at the rehabilitation center.

Method

We conducted an exploratory ethnographic case study, applying the conceptual framework ‘community of practice.’ The intervention consisted of sessions where ABI patients at home (n = 8) interacted with a member (n = 4) from Aalborg Rehabilitation Club using OriHime. Data collection consisted of documentary materials, participant observation (141 h) and semi-structured interviews (n = 11). The data were analyzed and triangulated in NVivo 12.0.

Findings

The patients at home found nonverbal communication valuable, while the members at the rehabilitation center felt that OriHime lacked human features and preferred direct verbal communication. The technology facilitated a feeling of being a part of a community of practice between the participants, and it motivated the patients at home to participate in the rehabilitating activities. One patient visited the rehabilitation center physically.

Conclusion

OriHime can as a communication tool motivate and engage patients to participate in rehabilitating activities.

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Acknowledgments

The investigating authors wish to thank the ABI patients at home, mentors and members of the ARC who participated in this study, as well as the staff at ARC and the social workers who helped us in the planning of the study and recruiting the participants. We also wish to thank Lars Nøhr, Chief Consultant of Aalborg Municipality and Kristian Kjeldsgaard Liltorp, Assistant Director of ARC. Thanks to the Laboratory for Welfare Technology, Telehealth and Telerehabilitation, Department of Health Science and Technology at Aalborg University, Denmark, for providing telecommunication facilities and supervision through the study. And finally, we thank OryLab for providing the OriHime (named after the tale of princess OriHime) robot used in this study.

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Correspondence to Stefan Vikkelsø.

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Vikkelsø, S., Hoang, TH., Carrara, F. et al. The telepresence avatar robot OriHime as a communication tool for adults with acquired brain injury: an ethnographic case study. Intel Serv Robotics 13, 521–537 (2020). https://doi.org/10.1007/s11370-020-00335-6

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  • DOI: https://doi.org/10.1007/s11370-020-00335-6

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