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Gender, Stereotypes, and Trust in Communication

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Abstract

Gender differences in dishonesty and mistrust have been reported across cultures and linked to stereotypes about females being more trustworthy and trusting. Here we focus on fundamental issues of trust-based communication that may be affected by gender: the decisions whether to honestly deliver private information and whether to trust that this delivered information is honest. Using laboratory experiments that model trust-based strategic communication and response, we examined the relationship between gender, gender stereotypes, and gender discriminative lies and challenges. Drawing from a student sample, we presented males and females (N = 80) with incentivized stereotype elicitation tasks that reveal their expectations of lies and challenges from each gender, followed by a series of strategic communication interactions within and between genders. Before interacting, both genders stereotyped females as more trustworthy (expected to send more honest messages) and more trusting (expected to accept and not challenge others’ messages) than males, in accord with cross-cultural gender differences. In best response to these stereotypes, both genders discriminately accepted or challenged messages based on the sender’s gender. However, we find no differences between males’ and females’ overall rates of lies and challenges. After learning the results of their strategic interactions, males and females revised their stereotypes about lies and challenges expected of each gender; these stereotype revisions resulted in greater predictive accuracy and less disparate gender discrimination. This suggests an important facultative feature of human trust-based communication and gender stereotyping: while the delivery and trust of private information is informed by gender stereotypes, these stereotypes are recalibrated with experience.

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Data Availability

The data generated by and analyzed by this study are available at Mendeley Data and will be made available upon request.

Notes

  1. Game theory predicts a mixed-strategy equilibrium in which each party chooses (i.e., tell truth versus lie, trust versus challenge) with probabilities that cause the other to be indifferent to their own choice. With our parameters the equilibrium prediction is that the sender lies a third of the time (saying “2-to-split”) when the state is that they actually have the larger amount to split, and the receiver challenges a third of the time when the unclear message is “2-to-split.” The proof of this game theoretic equilibrium is presented in the ESM (§2).

  2. The experiment software required two groups of 20 participants per session. Using the stereotypes from Schniter and Shields 2014 as reference, we estimated a mean difference in stereotypes of 15%, and the standard deviation of 20%. More than 20 participants per group, but fewer than 40, are needed to find a difference at the 1% significance level.

  3. There are plausible reasons to expect that the stereotypes revealed after feedback remain distinct from that feedback. First, expectations based on prior stereotypes before feedback might be conserved because they were likely informed by a large set of extra-laboratory interactions and could retain predictive validity when applied to a new set of individuals in the laboratory. Second, after feedback, participants are guessing about strategic behavior of a “moving target” which has also been given feedback and may adjust subsequent strategies accordingly. Last, although participants were given an opportunity to review feedback after Phase 1, this feedback was not visually available during Phase 2 when posterior stereotypes were elicited and behaviors chosen for interactions. As such, there is ample room for human error: even if individuals attempted to make posterior stereotypes exactly based on the feedback viewed, they would have had to rely on long-term memory.

  4. In order to measure a revision of lie behavior, a participant had to see at least one flip outcome of “4” in each phase. This excludes five participants when interacting as senders with male receivers, and three participants when interacting as senders with female receivers.

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Acknowledgments

We commend Dale Brandenburg for his programming and thank Ryan French and Jeff Kirchner for technical assistance. This study was funded by the Economic Science Institute and the Argyros School of Business and Economics at Chapman University.

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Schniter, E., Shields, T.W. Gender, Stereotypes, and Trust in Communication. Hum Nat 31, 296–321 (2020). https://doi.org/10.1007/s12110-020-09376-3

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