Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters

Correction to: Journal of the Academy of Marketing Science

https://doi.org/10.1007/s11747-019-00707-0

Tables 4, 5, and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below:

Table 4 Descriptive statistics and average effects of discrete emotions on all outcome variables (separate models per emotion)

Table 5 Effects of different appraisal manifestations per outcome variables (absolute effect sizes)

Table 6 Effects of discrete emotions on different outcome variables