Skip to main content

Advertisement

Log in

Selecting maintenance practices based on environmental criteria: a comparative analysis of theory and practice in the public transport sector in UAE/DUBAI

  • Original Article
  • Published:
International Journal of System Assurance Engineering and Management Aims and scope Submit manuscript

Abstract

Maintenance has a critical role in the transportation industry, as it is the guarantee for public transportation in providing continuous and safe services. The current study aims to explore the maintenance practices employed by public transport sector and investigate the environmental impact of the common maintenance practices. A comprehensive review of the state-of-the-art literature related to maintenance practices and environmental sustainability key performance indicators was conducted. Then interviews with experts and practitioners in the buses maintenance domain were conducted. After that, a cross-sectional survey to validate the literature and interview findings was performed among a sample of 132 bus maintenance practitioners working in Dubai transport sector. The results revealed that preventive maintenance, corrective maintenance, and condition based maintenance are the most commonly practiced in bus maintenance. Furthermore, it was found that waste, noise, and emission measures should be considered while selecting the maintenance practices. Eventually, the results exhibited that Preventive Maintenance is the right maintenance practice when considering waste and noise pollution as environmental selection criteria. On the other hand, Corrective Maintenance is the suitable maintenance practice when considering the emissions as environmental selection criteria. It is very important to identify the most important environmental criteria when selecting the right maintenance practice. It is obvious that the selection of the proper maintenance practice should be aligned with the environmental sustainability requirements. We consider this new practice, that is to say, the environmental sustainability based maintenance as a unique maintenance strategy that can be considered not only in automotive maintenance, but also in different contexts involved in maintenance phase of different physical assets. It is recommended that this study be extended to study other sustainability aspects of maintenance practices such as the financial aspect and service availability aspect in addition to study other transportation modes such as taxi vehicles, metro, and marine vessels.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5

Similar content being viewed by others

References

  • Adeyeri MK, Mpofu K, Kareem B (2016) Development of hardware system using temperature and vibration maintenance models integration concepts for conventional machines monitoring: a case study. J Ind Eng Int 12(1):93–109

    Google Scholar 

  • Alawaysheh I, Alsyouf I (2018) Environmental sustainability in maintenance management of public transport systems: literature review. In: IEEE international conference on industrial engineering and engineering management (IEEM), pp 1125–1129

  • Al-Douri YK, Tretten P, Karim R (2016) Improvement of railway performance: a study of Swedish railway infrastructure. J Mod Transp 24(1):22–37

    Google Scholar 

  • Alsyouf I (2007) The role of maintenance in improving companies’ productivity and profitability. Int J Prod Econ 105(1):70–78

    Google Scholar 

  • Alsyouf I (2009) Maintenance practices in Swedish industries: survey results. Int J Prod Econ 121(1):212–223

    Google Scholar 

  • Alsyouf I, Alsuwaidi M, Hamdan S, Shamsuzzaman M (2018) Impact of ISO 55000 on organisational performance: evidence from certified UAE firms. Total Qual Manag Bus Excell. https://doi.org/10.1080/14783363.2018.1537750

    Article  Google Scholar 

  • Alsyouf I, Hamdan S, Shamsuzzaman M, Haridy S, Alawaysheh I (2020) On preventive maintenance policies a selection framework. J Qual Maint Eng (to appear)

  • Amoroso S, Caruso L, Castelluccio F (2011) Indicators for sustainable mobility in the cities. WIT Trans Ecol Environ 148:253–262

    Google Scholar 

  • Andriankaja D, Gondran N, Gonzalez-Feliu J (2015) Assessing the environmental impacts of different IPSS deployment scenarios for the light commercial vehicle industry. Procedia CIRP 30:281–286

    Google Scholar 

  • Angelakoglou K, Gaidajis G (2015) A review of methods contributing to the assessment of the environmental sustainability of industrial systems. J Clean Prod 108:725–747

    Google Scholar 

  • Arena M, Azzone G, Conte A (2013) A streamlined LCA framework to support early decision making in vehicle development. J Clean Prod 41:105–113

    Google Scholar 

  • Björklund M, Forslund H, Persdotter Isaksson M (2016) Exploring logistics-related environmental sustainability in large retailers. Int J Retail Distrib Manag 44(1):38–57

    Google Scholar 

  • Bongardt D, Schmid D, Huizenga C, Litman T (2011) Sustainable transport evaluation: developing practical tools for evaluation in the context of the CSD process. Partnership on Sustainable Low Carbon Transport, Eschborn

    Google Scholar 

  • Brundage MP, Bernstein WZ, Hoffenson S, Chang Q, Nishi H, Kliks T, Morris KC (2018) Analysing environmental sustainability methods for use earlier in the product lifecycle. J Clean Prod 187:877–892

    Google Scholar 

  • Busi E, Maranghi S, Corsi L, Basosi R (2016) Environmental sustainability evaluation of innovative self-cleaning textiles. J Clean Prod 133:439–450

    Google Scholar 

  • Cai J, Yin Y, Zhang L, Chen X (2017) Joint optimization of preventive maintenance and spare parts inventory with appointment policy. Math Probl Eng 20:17

    MathSciNet  MATH  Google Scholar 

  • Castillo H, Pitfield DE (2010) ELASTIC–a methodological framework for identifying and selecting sustainable transport indicators. Transp Res Part D Transp Environ 15(4):179–188

    Google Scholar 

  • Chandra S, Sharma SK (2015) Multi criteria decision model (MCDM) for the evaluation of maintenance practices and implementation of total productive maintenance (TPM) in Indian industries. Int J Eng Res Appl 5(9):17–28

    Google Scholar 

  • Cinelli M, Coles SR, Kirwan K (2014) Analysis of the potentials of multi criteria decision analysis methods to conduct sustainability assessment. Ecol Indic 46:138–148

    Google Scholar 

  • Cinelli M, Coles SR, Sadik O, Karn B, Kirwan K (2016) A framework of criteria for the sustainability assessment of nanoproducts. J Clean Prod 126:277–287

    Google Scholar 

  • Cook D, Saviolidis NM, Davíðsdóttir B, Jóhannsdóttir L, Ólafsson S (2017) Measuring countries environmental sustainability performance—the development of a nation-specific indicator set. Ecol Ind 74:463–478

    Google Scholar 

  • Cristobal J, Matos CT, Aurambout JP, Manfredi S, Kavalov B (2016) Environmental sustainability assessment of bioeconomy value chains. Biomass Bioenergy 89:159–171

    Google Scholar 

  • Daniels EJ, Carpenter JA, Duranceau C, Fisher M, Wheeler C, Winslow G (2004) Sustainable end-of-life vehicle recycling: R & D collaboration between industry and the U.S. DOE. J Oper Manag 56(8):28–32

    Google Scholar 

  • De Felice F, Petrillo A, Autorino C (2014) Maintenance strategies and innovative approaches in the pharmaceutical industry: an integrated management system (IMS). Int J Eng Bus Manage 6(Godište 2014):6–29

    Google Scholar 

  • Del Duce A, Egede P, Öhlschläger G, Dettmer T, Althaus H-J, Bütler T, Szczechowicz E (2013) Guidelines for the LCA of electric vehicles. http://www.elcarproject.eu/fileadmin/dokumente/Guideline_versions/eLCAr_guidelines.pdf

  • Di Vaio A, Varriale L, Alvino F (2018) Key performance indicators for developing environmentally sustainable and energy efficient ports: evidence from Italy. Energy Policy 122:229–240

    Google Scholar 

  • Dilanthi MG, Deegahawature MMDR (2014) Maintenance function for manufacturing excellence program: a case study of the sri lankan manufacturing industry. Int J Eng Res 3(10):580–583

    Google Scholar 

  • Dong Y, Hauschild MZ (2017) Indicators for environmental sustainability. Procedia CIRP 61:697–702

    Google Scholar 

  • El-Thalji I, Liyanage JP (2012) On the operation and maintenance practices of wind power asset: a status review and observations. J Qual Maint Eng 18(3):232–266

    Google Scholar 

  • EPA U (2000) Guidelines for preparing economic analyses. EPA 240-R-00-003. Washington, DC, US Environmental Protection Agency

  • Faghihinia E, Mollaverdi N (2012) Building a maintenance policy through a multi-criterion decision-making model. J Ind Eng Int 8(1):14

    Google Scholar 

  • Foon S, Terziovski M (2014) The impact of operations and maintenance practices on power plant performance. J Manuf Technol Manag 25(8):1148–1173

    Google Scholar 

  • Foxon T, McIlkenny G, Gilmour D, Oltean-Dumbrava C, Souter N, Ashley R, Butler D et al (2002) Sustainability criteria for decision support in the UK water industry. J Environ Plan Manag 45(2):37–41

    Google Scholar 

  • Gliem JA, Gliem RR (2003) Calculating, interpreting, and reporting Cronbach’s alpha reliability coefficient for Likert-type scales. In: Midwest research-to-practice conference in adult, continuing, and community education

  • Harik R, El Hachem W, Medini K, Bernard A (2015) Towards a holistic sustainability index for measuring sustainability of manufacturing companies. Int J Prod Res 53(13):4117–4139

    Google Scholar 

  • He C, Li J, Vachtsevanos G (2015) Prognostics and health management of an automated machining process. Math Probl Eng 2015:15

    Google Scholar 

  • Hu Q, Bai Y, Zhao J, Cao W (2015) Modeling spare parts demands forecast under two-dimensional preventive maintenance policy. Math Probl Eng 2015:13

    MathSciNet  MATH  Google Scholar 

  • Hussain M, Malik RN, Taylor A (2017) Carbon footprint as an environmental sustainability indicator for the particleboard produced in Pakistan. Environ Res 155:385–393

    Google Scholar 

  • Ibrahim YM, Hami N, Othman SN (2019) Integrating sustainable maintenance into sustainable manufacturing practices and its relationship with sustainability performance: a conceptual framework. Int J Energy Econ Policy 9(4):30

    Google Scholar 

  • Irajpour A, Fallahian-Najafabadi A, Mahbod MA, Karimi M (2014) A framework to determine the effectiveness of maintenance strategies lean thinking approach. Math Probl Eng 14:11

    Google Scholar 

  • Iung B, Monnin M, Voisin A, Cocheteux P, Levrat E (2008) Degradation state model-based prognosis for proactively maintaining product performance. CIRP Ann 57(1):49–52

    Google Scholar 

  • Jekayinfa SO, Adebiyi KA, Waheed MA, Owolabi OO (2005) Appraisal of farm tractor maintenance practices and costs in Nigeria. J Qual Maint Eng 11(2):152–168

    Google Scholar 

  • Jiménez M, Romero L, Domínguez M, del Mar Espinosa M (2015) 5S methodology implementation in the laboratories of an industrial engineering university school. Saf Sci 78:163–172

    Google Scholar 

  • Jin X, Siegel D, Weiss BA, Gamel E, Wang W, Lee J, Ni J (2016) The present status and future growth of maintenance in US manufacturing: results from a pilot survey. Manuf Rev (Les Ulis) 3:10

    Google Scholar 

  • Kim M, Sheu C, Yoon J (2018) Environmental sustainability as a source of product innovation: the role of governance mechanisms in manufacturing firms. Sustainability 10(7):2238

    Google Scholar 

  • Kimera D, Nangolo FN (2019) Maintenance practices and parameters for marine mechanical systems: a review. J Qual Maint Eng 12:20

    Google Scholar 

  • Kurdve M, Shahbazi S, Wendin M, Bengtsson C, Wiktorsson M (2015) Waste flow mapping to improve sustainability of waste management: a case study approach. J Clean Prod 98:304–315

    Google Scholar 

  • Liptrot D, Palarchio G (2000) Utilizing advanced maintenance practices and information technology to achieve maximum equipment reliability. Int J Qual Reliab Manag 17(8):919–928

    Google Scholar 

  • Liu Y, Liu Y, Chen J (2015) The impact of the Chinese automotive industry: scenarios based on the national environmental goals. J Clean Prod 96:102–109

    Google Scholar 

  • Ma J (2019) Robust optimal usage modeling of product systems for environmental sustainability. J Comput Des Eng 6:429

    Google Scholar 

  • Mahmoud EHIM, Zare EHZH (2016) Studying the advance maintenance practice & computerised maintenance. Int J Eng Res Appl 6(2):30–35

    Google Scholar 

  • Makinde OA, Mpofu K, Ramatsetse B (2016) Establishment of the best maintenance practices for optimal reconfigurable vibrating screen management using decision techniques. Int J Qual Reliab Manag 33(8):1239–1267

    Google Scholar 

  • Mascarenhas A, Coelho P, Subtil E, Ramos TB (2010) The role of common local indicators in regional sustainability assessment. Ecol Ind 10(3):646–656

    Google Scholar 

  • Matino I, Colla V, Baragiola S (2017) Quantification of energy and environmental impacts in uncommon electric steelmaking scenarios to improve process sustainability. Appl Energy 207:543–552

    Google Scholar 

  • Mayyas A, Qattawi A, Omar M, Shan D (2012) Design for sustainability in automotive industry: a comprehensive review. Renew Sustain Energy Rev 16(4):1845–1862

    Google Scholar 

  • Muller A, Marquez AC, Iung B (2008) On the concept of e-maintenance: review and current research. Reliab Eng Syst Saf 93(8):1165–1187

    Google Scholar 

  • Nasser M, Clarke M, Chalmers I, Brurberg KG, Nykvist H, Lund H, Glasziou P (2017) What are funders doing to minimise waste in research? Lancet 389(10073):1006–1007

    Google Scholar 

  • Naughton MD, Hardiman F, Mansbridge E (2013) Maintenance practices in an economic downturn: the Irish experience-survey results. J Facil Manag 11(4):289–305

    Google Scholar 

  • Nezami FG, Yildirim MB (2013) A sustainability approach for selecting maintenance strategy. Int J Sustain Eng 6(4):332–343

    Google Scholar 

  • Olanrewaju AL, Idrus A, Khamidi MF (2011) Investigating building maintenance practices in Malaysia: a case study. Struct Surv 29(5):397–410

    Google Scholar 

  • Olugu EU, Wong KY, Shaharoun AM (2011) Development of key performance measures for the automobile green supply chain. Resour Conserv Recycl 55(6):567–579

    Google Scholar 

  • Oyedepo SO, Fagbenle RO, Adefila SS (2015) Assessment of performance indices of selected gas turbine power plants in Nigeria. Energy Sci Eng 3(3):239–256

    Google Scholar 

  • Pastille Consortium (2002) Indicators into action: a practitioners guide for improving their use at the local level. London School of Economics, London

    Google Scholar 

  • Pun KF, Nurse AH (2010) Adopting quality management principles to revitalise the facilities maintenance practices at a port: a study in Trinidad and Tobago. Asian J Qual 11(3):197–209

    Google Scholar 

  • Qu Y, He D, Yoon J, Van Hecke B, Bechhoefer E, Zhu J (2014) Gearbox tooth cut fault diagnostics using acoustic emission and vibration sensors—a comparative study. Sensors 14(1):1372–1393

    Google Scholar 

  • Ramos TB (2009) Development of regional sustainability indicators and the role of academia in this process: the Portuguese practice. J Clean Prod 17(12):1101–1115

    Google Scholar 

  • Ratnayake RC, Antosz K (2017) Risk-based maintenance assessment in the manufacturing industry: minimization of suboptimal prioritization. Manag Prod Eng Rev 8(1):38–45

    Google Scholar 

  • Rivera JL, Reyes-Carrillo T (2016) A life cycle assessment framework for the evaluation of automobile paint shops. J Clean Prod 115:75–87

    Google Scholar 

  • Rivera XCS, Topriska E, Kolokotroni M, Azapagic A (2018) Environmental sustainability of renewable hydrogen in comparison with conventional cooking fuels. J Clean Prod 196:863–879

    Google Scholar 

  • Rubin O, Bertolini L (2016) Social and environmental sustainability of travelling within family networks. Transp Policy 52:72–80

    Google Scholar 

  • Sanusi NA (2019) A study on the building maintenance practices in students ‘hostels at public universities. J Soc Sci Humanit 16(3):1–17

    Google Scholar 

  • Schmidt W-P, Taylor A (2006) Ford of Europe’s product sustainability index. In: 13th Cirp international conference on life cycle engineering, pp 5–10

  • Shafiee M (2015) Maintenance strategy selection problem: an MCDM overview. J Qual Maint Eng 21(4):378–402

    Google Scholar 

  • Singh RK, Murty HR, Gupta SK, Dikshit AK (2012) An overview of sustainability assessment methodologies. Ecol Indic 15(1):281–299

    Google Scholar 

  • Steen B (1999) A systematic approach to environmental priority strategies in product development (EPS). Version 2000—general system characteristics

  • Sullivan G, Pugh R, Melendez AP, Hunt WD (2010) Operations & maintenance best practices- a guide to achieving operational efficiency (release 3). (No. PNNL-19634). Pacific Northwest National Lab. (PNNL), Richland, WA (United States)

  • Thornhill A, Saunders M, Lewis P (2009) Research methods for business students. Prentice Hall, London

    Google Scholar 

  • Tse PW (2002) Maintenance practices in Hong Kong and the use of the intelligent scheduler. J Qual Maint Eng 8(4):369–380

    Google Scholar 

  • Velmurugan RS, Dhingra T (2015) Maintenance strategy selection and its impact in maintenance function: a conceptual framework. Int J Oper Prod Manag 35(12):1622–1661

    Google Scholar 

  • Viglia S, Civitillo DF, Cacciapuoti G, Ulgiati S (2018) Indicators of environmental loading and sustainability of urban systems. An emergy-based environmental footprint. Ecol Indic 94:82–99

    Google Scholar 

  • Walker TR (2016) Green marine: an environmental program to establish sustainability in marine transportation. Mar Pollut Bull 105(1):199–207

    Google Scholar 

  • Wickramasinghe GLD, Perera A (2016) Effect of total productive maintenance practices on manufacturing performance: investigation of textile and apparel manufacturing firms. J Manuf Technol Manag 27(5):713–729

    Google Scholar 

  • Woodhouse J (2014) Briefing: standards in asset management: PAS 55 to ISO 55000. Infrast Asset Manag 1(3):57–59

    Google Scholar 

  • Zolfani SH, Pourhossein M, Yazdani M, Zavadskas EK (2018) Evaluating construction projects of hotels based on environmental sustainability with MCDM framework. Alex Eng J 57(1):357–365

    Google Scholar 

  • Zotos I, Costopoulos T (2009) On the use of rolling element bearings models in precision maintenance. Am J Eng Appl Sci 4(2):344–352

    Google Scholar 

Download references

Acknowledgements

The authors express their deepest gratitude and appreciation to all respondents who participated in the survey from different public transportation organization in UAE/Dubai. The authors gratefully acknowledge the support from the University of Sharjah for the fund received from the Research Institute of Science and Engineering (RISE) for project number (1602040538-P) entitled “The Impact of Condition Based Maintenance (CBM) and Intelligent Machine Monitoring on Engineering Asset Sustainability; A Case Study on Dubai Public Transport Agency.”

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Iyad Alawaysheh.

Additional information

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Appendices

Appendix A1: Maintenance practices identified from literature

#

Maintenance Practices

References

Freq.

1

Preventive Maintenance (PM)

Alsyouf (2009), Chandra and Sharma (2015), Naughton et al. (2013), Oyedepo et al. (2015), Wickramasinghe and Perera (2016), Jekayinfa et al. (2005), Mahmoud, and Zare (2016), Foon and Terziovski (2014), Hu et al. (2015), Pun and Nurse (2010), Irajpour et al. (2014), Faghihinia and Mollaverdi (2012), Sullivan et al. (2010), Makinde et al. (2016), Tse (2002), Olanrewaju et al. (2011), Liptrot and Palarchio (2000), El-Thalji and Liyanage (2012), Alsyouf (2007)

19

2

Condition Based Maintenance (CBM)

Alsyouf (2009), Chandra and Sharma (2015), Mahmoud, and Zare (2016), Iung et al. (2008), Cai et al. (2017), Adeyeri et al. (2016), Pun and Nurse (2010), Sullivan et al. (2010), Tse (2002), El-Thalji and Liyanage (2012), Alsyouf (2007), Qu et al. (2014), He et al. (2015), Liptrot and Palarchio (2000)

14

3

Corrective Maintenance (CM)

Mahmoud, and Zare (2016), Oyedepo et al. (2015), Irajpour et al. (2014), Sullivan et al. (2010), Jekayinfa et al. (2005), Makinde et al. (2016), Olanrewaju et al. (2011), Liptrot and Palarchio (2000), Jin et al. (2016), Iung et al. (2008), Al-Douri et al. (2016), Adeyeri et al. (2016), Tse (2002), Alsyouf (2007)

14

4

Predictive Maintenance (PdM)

Mahmoud, and Zare (2016), Irajpour et al. (2014), Sullivan et al. (2010), Jekayinfa et al. (2005), Makinde et al. (2016), Tse (2002), Liptrot and Palarchio (2000), El-Thalji and Liyanage (2012), Liptrot and Palarchio (2000), Jin et al. (2016), Al-Douri et al. (2016)

11

5

Spare Parts Inventory Management

Alsyouf (2009), Chandra and Sharma (2015), Cai et al. (2017), Hu et al. (2015), Al-Douri et al. (2016), Irajpour et al. (2014), Olanrewaju et al. (2011), Alsyouf (2007)

8

6

Maintenance Staff competences development (Training)

Alsyouf (2009), Chandra and Sharma (2015), Naughton et al. (2013), Foon and Terziovski (2014), Al-Douri et al. (2016), Oyedepo et al. (2015), Pun and Nurse (2010), Irajpour et al. (2014)

8

7

Computerised Maintenance Management System (CMMS)

Alsyouf (2009), Chandra and Sharma (2015), Irajpour et al. (2014), Olanrewaju et al. (2011), Liptrot and Palarchio (2000), Al-Douri et al. (2016), Alsyouf (2007)

7

8

Total Productive Maintenance (TPM)

Foon and Terziovski (2014), De Felice et al. (2014), Irajpour et al. (2014), Makinde et al. (2016), Wickramasinghe and Perera (2016), El-Thalji and Liyanage (2012), Alsyouf (2007)

7

9

Reliability Centered Maintenance (RCM)

Foon and Terziovski (2014), De Felice et al. (2014), Irajpour et al. (2014), Sullivan et al. (2010), Tse (2002), Liptrot and Palarchio (2000), El-Thalji and Liyanage (2012)

7

10

Maintenance Performance Indicators

Alsyouf (2009), Jin et al. (2016), Foon and Terziovski (2014), Pun and Nurse (2010), Olanrewaju et al. (2011), Dilanthi and Deegahawature (2014)

6

11

Failure Mode Effect Analysis (FMEA)

Alsyouf (2009), Jin et al. (2016), Foon and Terziovski (2014), Naughton et al. (2013), Alsyouf (2007)

5

12

TQM techniques

Alsyouf (2009), Chandra and Sharma (2015), Alsyouf (2007), Irajpour et al. (2014), Jiménez et al. (2015)

5

13

Electronic Maintenance (e-M)

Makinde et al. (2016), Jin et al. (2016), Tse (2002), Muller et al. (2008)

4

14

Leadership Commitment

Chandra and Sharma (2015), Dilanthi and Deegahawature (2014), Foon and Terziovski (2014), Oyedepo et al. (2015)

4

15

Cross-functional groups

Alsyouf (2009), Dilanthi and Deegahawature (2014), Foon and Terziovski (2014)

3

16

Asset planning

Alsyouf (2009), Alsyouf (2007), Chandra and Sharma (2015)

3

17

Responding to customer complaints

Alsyouf (2009), Foon and Terziovski (2014), Pun and Nurse (2010)

3

18

Opportunistic Maintenance (OM)

Mahmoud, and Zare (2016), Makinde et al. (2016)

2

19

Maintenance Budgeting

Chandra and Sharma (2015), Naughton et al. (2013)

2

20

Communication and Coordination with Stakeholders

Dilanthi and Deegahawature (2014), Alsyouf (2007)

2

21

HSE management

Foon and Terziovski (2014), Wickramasinghe and Perera (2016)

2

22

Risk-Based Maintenance (RBM)

El-Thalji and Liyanage (2012), Ratnayake and Antosz (2017)

2

23

Asset operating and maintaining

Alsyouf (2009)

1

24

Automatic Diagnosis

Alsyouf (2009)

1

25

Remote Diagnostic System

Alsyouf (2009)

1

26

Review and Development of Organizational Structure

Chandra and Sharma (2015)

1

27

Precision Maintenance

Zotos and Costopoulos (2009)

1

28

Dynamic Maintenance (DM)

Makinde et al. (2016)

1

29

Robotic-driven Maintenance System (RMS)

Makinde et al. (2016)

1

30

In-House Maintenance

Olanrewaju et al. (2011)

1

31

Outsourced Maintenance

Olanrewaju et al. (2011)

1

32

Maintenance Processes Management (Work Flow)

Chandra and Sharma (2015)

1

33

Asset shutdown (Storage)

Naughton et al. (2013)

1

34

Knowledge Management

Foon and Terziovski (2014)

1

35

Benchmarking

Foon and Terziovski (2014)

1

36

Performance dashboards

Foon and Terziovski (2014)

1

37

Employee Satisfaction & Happiness Evaluation

Foon and Terziovski (2014)

1

38

Proper Housekeeping

Al-Douri et al. (2016)

1

39

Maintenance Data Management and Documentation

Al-Douri et al. (2016)

1

40

Special tools and equipment Supply and Maintenance

Al-Douri et al. (2016)

1

41

Asset Technical Inspection

Sullivan et al. (2010)

1

42

Maintenance Prevention (MP)

Irajpour et al. (2014)

1

Appendix A2: Environmental sustainability KPIs identified from literature

#

Environmental sustainability KPIs

References

Freq.

1

Carbon dioxide (CO2) emissions (kg CO2)

Brundage et al. (2018), Andriankaja et al. (2015), Hussain et al. (2017), Kim et al. (2018), Zolfani et al. (2018), Björklund et al. (2016), Dong and Hauschild (2017), Viglia et al. (2018), Di Vaio et al. (2018), Cook et al. (2017), Angelakoglou and Gaidajis (2015), Harik et al. (2015), Bongardt et al. (2011), Castillo and Pitfield (2010), Walker (2016), Matino et al. (2017), Cristobal et al. (2016), Ma (2019), Rubin and Bertolini (2016), Castillo and Pitfield (2010)

19

2

Particulate matter 2.5 μm and 10 μm emissions (ppm)

Andriankaja et al. (2015), Busi et al. (2016), Rivera et al. (2018) Zolfani et al. (2018), Walker (2016), Dong and Hauschild (2017) Di Vaio et al. (2018), Cook et al. (2017), Cristobal et al. (2016), Angelakoglou and Gaidajis (2015), Ma (2019), Kurdve et al. (2015), Bongardt et al. (2011), Castillo and Pitfield (2010), Amoroso et al. (2011)

15

3

Nitrogen oxides emissions (NOx) (mg/m3)

Andriankaja et al. (2015), Rivera et al. (2018) Zolfani et al. (2018), Walker (2016), Dong and Hauschild (2017) Viglia et al. (2018), Di Vaio et al. (2018), Cook et al. (2017), Angelakoglou and Gaidajis (2015), Liu et al. (2015), Kurdve et al. (2015), Bongardt et al. (2011), Castillo and Pitfield (2010), Amoroso et al. (2011)

14

4

Sulphur oxides emissions (SOx) (mg/m3)

Andriankaja et al. (2015), Busi et al. (2016), Rivera et al. (2018), Zolfani et al. (2018), Walker (2016), Dong and Hauschild (2017), Viglia et al. (2018), Di Vaio et al. (2018), Cook et al. (2017), Angelakoglou and Gaidajis (2015), Liu et al. (2015), Kurdve et al. (2015), Castillo and Pitfield (2010), Amoroso et al. (2011)

14

5

Volatile organic compounds (VOC) emissions (mg/m3)

Busi et al. (2016), Rivera et al. (2018), Zolfani et al. (2018), Dong and Hauschild (2017), Di Vaio et al. (2018), Cook et al. (2017), Cristobal et al. (2016), Angelakoglou and Gaidajis (2015), Kurdve et al. (2015), Bongardt et al. (2011), Castillo and Pitfield (2010), Amoroso et al. (2011)

12

6

Ammonia (NH3) emissions (mg/m3)

Andriankaja et al. (2015), Rivera et al. (2018), Zolfani et al. (2018), Dong and Hauschild (2017), Di Vaio et al. (2018), Angelakoglou and Gaidajis (2015), Liu et al. (2015), Kurdve et al. (2015), Castillo and Pitfield (2010), Amoroso et al. (2011)

10

7

CFCs (Chlorofluorocarbons) emissions and HFCs (hydrofluorocarbons) emissions (mg/m3)

Hussain et al. (2017), Rivera et al. (2018), Dong and Hauschild (2017), Viglia et al. (2018), Di Vaio et al. (2018), Cristobal et al. (2016), Angelakoglou and Gaidajis (2015), Rubin and Bertolini (2016), Bongardt et al. (2011)

9

8

Water consumption (liters)

Kim et al. (2018), Björklund et al. (2016), Di Vaio et al. (2018), Cristobal et al. (2016), Angelakoglou and Gaidajis (2015), Ma (2019), Liu et al. (2015), Harik et al. (2015), Kurdve et al. (2015)

9

9

Hazardous waste produced (kg)

Brundage et al. (2018), Zolfani et al. (2018), Björklund et al. (2016), Walker (2016), Di Vaio et al. (2018), Cook et al. (2017), Angelakoglou and Gaidajis (2015), Castillo and Pitfield (2010)

8

10

Metal waste produced (kg)

Andriankaja et al. (2015), Busi et al. (2016), Rivera et al. (2018), Walker (2016), Dong and Hauschild (2017), Kurdve et al. (2015)

6

11

Noise pollution level (dB)

Di Vaio et al. (2018), Angelakoglou and Gaidajis (2015), Kurdve et al. (2015), Bongardt et al. (2011), Castillo and Pitfield (2010), Amoroso et al. (2011)

6

Appendix A3: Interviewees details

#

Designation

Organization

Education

Years of experience

1

Maintenance Director

Public Transport Agency

B.Sc. in Engineering Management

25

2

Asset Development Manager

Asset Department

Ph.D. in Industrial Engineering

26

3

Maintenance Manager

Public Transport Agency

B.Sc. in Mechanical Engineering

20

4

Maintenance Manager

Public Transport Agency

B.Sc. in Engineering Management

12

5

Technical Inspection Manager

Public Transport Agency

B.Sc. in Mechanical Engineering

15

6

Expert

Public Transport Agency

Ph.D. in Engineering Management

27

7

Chief Specialist

Public Transport Agency

M.Sc. in Industrial Engineering

32

8

Senior Specialist

Public Transport Agency

B.Sc. in Mechanical Engineering

28

9

Senior Specialist

Public Transport Agency

M.Sc. in Industrial Engineering

22

10

Senior Engineer

Public Transport Agency

B.Sc. in Mechanical Engineering

25

11

Senior Engineer

Public Transport Agency

B.Sc. in Mechanical Engineering

23

12

Senior Engineer

Public Transport Agency

B.Sc. in Mechanical Engineering

22

Appendix A4: Sample of questionnaire questions

figure a
figure b
figure c
figure d
figure e

Appendix A5: Maintenance practices identified from practitioner’s interviews

#

Maintenance practices

Freq.

#

Maintenance practices

Freq.

1

Preventive Maintenance (PM)

9

25

Risk management

2

2

Corrective Maintenance (CM)

7

26

On-road breakdown repair and recovery

2

3

Overhauling (Major items reconditioning)

6

27

Tire services

2

4

Maintenance Staff competences development (Training)

5

28

Special tools and equipment Supply and maintenance

1

5

Risk-Based Maintenance (RBM)

4

29

Cross-functional groups

1

6

Waste Management

4

30

Maintenance data management and documentation

1

7

Spare Parts Inventory Management

4

31

Maintenance monitoring

1

8

Monthly safety technical inspection

4

32

Performance dashboards

1

9

Accident repair (Body shop and Paint activities)

4

33

Maintenance contracts management

1

10

HSE management

4

34

Setting and reviewing asset’s technical specifications

1

11

Outsourced Maintenance

3

35

Technical evaluation of new assets purchasing

1

12

Special equipment safety inspection and calibration

3

36

Technical evaluation of new assets tenders

1

13

Failure Mode Effect Analysis (FMEA)

3

37

Computerized maintenance management system (CMMS)

1

14

Maintenance Performance Indicators

3

38

Asset technical inspection

1

15

In-House maintenance

2

39

Benchmarking

1

16

Internal audit

2

40

TQM techniques

1

17

Asset decommissioning, disposal or renewal

2

41

Asset planning

1

18

Condition Based Maintenance (CBM)

2

42

Asset acquisition (purchasing, constructing)

1

19

Special Maintenance Campaigns “summer preparation” (Seasonal maintenance)

2

43

Asset operating and maintaining

1

20

Maintenance Planning and Scheduling

2

44

Asset insurance management

1

21

Facilities Management

2

45

Maintenance reports

1

22

Asset Warranty Management

2

46

Employee annual performance evaluation

1

23

Knowledge Management

2

47

Employee satisfaction & happiness evaluation

1

24

Assets registration, allocation, and rotation

2

   

Appendix A6: Common maintenance practices identified from literature and practitioner’s interviews

#

Maintenance practices

Literature review

Practitioner’s interview

1

Preventive maintenance (PM)

X

X

2

Condition based maintenance (CBM)

X

X

3

Corrective maintenance (CM)

X

X

4

Spare parts inventory management

X

X

5

Maintenance staff competences development (training)

X

X

6

Computerized maintenance management system (CMMS)

X

X

7

Maintenance data management and documentation

X

X

8

Maintenance performance indicators

X

X

9

Performance dashboards

X

X

10

Failure mode effect analysis (FMEA)

X

X

11

Cross-functional groups

X

X

12

HSE management

X

X

13

TQM techniques

X

X

14

Risk based maintenance (RBM)

X

X

15

In-house maintenance

X

X

16

Outsourced maintenance

X

X

17

Knowledge management

X

X

18

Benchmarking

X

X

19

Employee satisfaction & happiness evaluation

X

X

20

Special tools and equipment supply and maintenance

X

X

21

Asset technical inspection

X

X

22

Asset planning

X

X

23

Asset operating and maintaining

X

X

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Alawaysheh, I., Alsyouf, I., Tahboub, Z.EA. et al. Selecting maintenance practices based on environmental criteria: a comparative analysis of theory and practice in the public transport sector in UAE/DUBAI. Int J Syst Assur Eng Manag 11, 1133–1155 (2020). https://doi.org/10.1007/s13198-020-00964-1

Download citation

  • Received:

  • Revised:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s13198-020-00964-1

Keywords

Navigation