Abstract
Conceptual models are frequently developed as part of IS analysis and design. Development of such models involves expertise in conceptual modeling techniques, served by modeling analysts, and in the domain applications, served by domain analysts. This paper focuses on understanding how these two types of analysts interact and develop conceptual models collaboratively. The subjects as analysts were placed in pairs (one modeling and one domain) and asked to develop conceptual models collaboratively on a complex domain. The interactions during conceptual model development were analyzed using a sensemaking framework. It was found that all groups performed the reciprocal acts of modifying each other’s understanding of the concepts that were required to develop the model collaboratively. The study also indicates that the groups which had high incidence of sensebreaking acts (i.e. attempts to question the existing understanding of other) and high incidence of shared conceptualization, created higher quality conceptual models.
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Appendices
Appendix 1
1.1 Questions to assess analysts’ domain familiarity (self-reported type, on a 7-point Likert scale)
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To what extent do you have knowledge of data modeling concepts (such as entities, classes and properties)
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To what extent do you have experience in using data modeling concepts (such as entities, classes and properties)
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3.
To what extent are you familiar with the pharmaceutical drug hydrocortisone?
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To what extent do you have the knowledge of the pharmaceutical drug hydrocortisone?
1.2 Questions to assess analysts domain familiarity (Subjective type)
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1.
What is the effect of hydrocortisone on immune system?
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What is the effect of hydrocortisone on glucose synthesis system?
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How do you define glucose synthesis system?
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Identify the entities and attributes from the following list: Conference, Participant, Name, Integer, Number, and Percentage_of_Solid_Particles
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5.
Describe the following two ER diagrams in the following space. Identify the differences between them (not shown here)
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6.
Suggest how to improve the following ER diagrams (not shown here)
Appendix 2
Using the following description, jointly prepare an entity relationship diagram. If necessary, you can come up with entities or attributes of entities not mentioned in the description.
Cortisol is a type of steroid hormone that binds to the glucocorticoid receptor. Cortisol has a pharmaceutical name hydrocortisone. Hydrocortisone is an immunosuppressive and antiinflammatory drug. Hydrocortisone is available in different forms (such as creams and ointments) and in strengths ranging from 0.5% to 2.5%. Cortisol has both therapeutic use and side effects and thus it affects different body systems in different ways as mentioned next. As Cortisol turns immune activity down, therefore it is used to treat diseases that are caused by an overactive immune system. In such cases Cortisol is used to suppress the inflammation. Use of Cortisol on underactive immune system may be fatal. This is because Cortisol -prevents proliferation of T-cells by affecting the interleukin level. Use of Cortisol may cause loss of calcium and potassium. Thus, Cortisol has an effect on bone system. Its prolonged use might lead to osteoporosis. Cortisol also affects the glucose synthesis system. It counteracts insulin by increasing gluconeogenesis. Thus, administration of Cortisol leads to increased circulation of insulin and glucose concentrations in the blood.
Appendix 3
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Bera, P. Interactions between Analysts in Developing Collaborative Conceptual Models. Inf Syst Front 23, 561–573 (2021). https://doi.org/10.1007/s10796-019-09976-0
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DOI: https://doi.org/10.1007/s10796-019-09976-0