Purpose The purpose of this paper is to investigate social and technical drivers of data science practices and develop a standard model for assisting organizations in their digital transformation by providing data science capability/maturity level assessment, deriving a gap analysis, and creating a comprehensive roadmap for improvement in a standardized way. Design/methodology/approach This paper systematically

Purpose This study examines the direct and indirect effect mechanisms of how using smartphones for social media is associated with college students' civic engagement via levels of communication network heterogeneity and social capital. In addition, this study tests whether such indirect effects mechanisms are moderated by the need to belong. Design/methodology/approach The study analyzes data from

Purpose Reviewing the existing literature in the field of e-learning success reveals a considerable number of studies that primarily investigate the causal relationships proposed by the DeLone and McLean (D&M) information system (IS) success model. However, the various relationships in the D&M model have found different levels of support or even contradictory results within the empirical literature

Purpose The role of female managers has been of increasing interest among scholars in recent years, especially regarding sustainability issues. The same could be said about the usefulness of social media in non-governmental organizations (NGOs) in demonstrating accountability to their stakeholders and attracting and keeping donors and volunteers. This paper aims to meet both research interests by analyzing

Purpose Experienced reviewers in general can produce high-quality product reviews, and thereby get more helpful votes. This paper explores the question that whether the depth and width of the reviewers' experience distribution have effects on the helpfulness of their reviews. Design/methodology/approach Adopting the restaurant review data from Yelp, the present paper classifies the restaurants in to

Purpose This study investigates the effect of protection motivation theory (PMT) constructs on Arab women's feelings while seeking information during the COVID-19 pandemic. Design/methodology/approach The study has adopted a mixed-method approach using semi-structured interviews and a questionnaire to explore PMT constructs' impact on women's feelings while seeking information on COVID-19. Several

Purpose The purpose of this study is to understand and interpret the fundamental meanings attached to consumer behavior through m-Government (m-Gov) experience and to derive insights. The study explores the extent to which the emergence of m-Gov is able to change citizens established behavior of accessing government services primarily focusing on experience as an important driver. Design/methodology/approach

Purpose Social media has been widely adopted by politicians and political parties during elections and routine times and has been discussed before. However, research in the field has so far not addressed how a political leader's private or official social media account affects their message, language and style. The current study examined how Israeli Prime Minister Benjamin Netanyahu uses his private

Purpose The authors ask the question of how libraries can advocate for themselves and for those who most need the library during the pandemic, and evaluate how the authors adapt to a future of helping underserved and underrepresented populations in new ways after it subsides. Design/methodology/approach Using data currently being provided by the Center for Disease Control and Prevention (CDC) and other

Purpose The research surveyed the competency of information literacy of senior high school students in Fiji. This is to evaluate the strong predictors of information literacy. Design/methodology/approach The study adopted a survey research design whereby a five-point Likert scale self-reporting questionnaire was administered to Year 12 and Year 13 secondary school students. The data were analysed using

Purpose The purpose of this study is to explore current practices, challenges and technological needs of different data repositories. Design/methodology/approach An online survey was designed for data repository managers, and contact information from the re3data, a data repository registry, was collected to disseminate the survey. Findings In total, 189 responses were received, including 47% discipline

Purpose The goal of this study is to examine how tweets containing distinct emotions (i.e., emotional tweets) and different information types (i.e., misinformation, corrective information, and others) are prevalent during the initial phase of mass shootings and furthermore, how users engage in those tweets. Design/methodology/approach The researchers manually coded 1,478 tweets posted between August

Purpose Although graphic-based emoticons in mobile instant messenger (MIM) services became an important revenue source for their service provider, empirical research investigating factors influencing graphic-based emoticon purchase from the consumer's perspective is insufficient. The authors explore how user's achieved belongingness (acceptance or rejection) affects graphic based emoticon usage motivations

Purpose While memory institutions' use of social media has proliferated, research and scholarly literature on risks, resulting from social media use, memory institutions' social media risk-aware culture and, in particular, social media risk management remains scant. This study addresses this knowledge gap and identifies aspects of social media risk management from other sectors that could inform the

Purpose Narrative comments about dentists on physician review sites have been documented to increasingly influence people's selection of their dentists. From a communication standpoint, these comments are a type of narrative communication that people share their experiences with dentists by telling stories. Based on the frameworks of rhetoric structure theory and extended elaborated likelihood model

Purpose This study aims to investigate how Internet memes affect brand image. Design/methodology/approach The authors first used the Delphi method to refine Internet memes' constructs and dimensions and developed a scale for Internet memes. Second, the authors used a questionnaire to collect data from 348 valid Internet consumers. Findings The authors proposed four significant characteristics of Internet

Purpose The purpose of this study is to investigate the impact of post content, post media and post scheduling strategies on online engagement on Twitter in context of micro celebrities in Pakistan. Design/methodology/approach For this research, micro celebrities of Pakistan have been defined as the target population. Secondary data consisting of 464 tweets from walls of six micro celebrities belonging

Purpose Social media are channels of communication and relationship between consumers and brands. In this paper, the determinants of consumer engagement in firm-generated content on Facebook are examined in a higher education institutions (HEIs) context. Design/methodology/approach Data was collected from 1,981 Facebook brand posts of 16 Brazilian HEIs and thoroughly analyzed with seemingly unrelated

Purpose The aims of this paper are to explore the rise of cyberhate on the Zoom video conferencing platform at the outset of the coronavirus disease 2019 (COVID-19) pandemic and to examine victimized cases of Zoombombing where it was used as a cyberhate tool. The COVID-19 pandemic has not only impacted our lives and modes of working and studying, but also created new environments for cybercriminals

Purpose This study argues that to drive users' continuance use behaviors, it is necessary to satisfy their desire for a meaningful experience when using information systems (IS). Therefore, this research explores the influencing mechanism by which gamified IS (immersive-related interaction, achievement-related interaction, and social-related interaction) impacts users' perceived benefits and continuance

Purpose The study examines the impact of presence, synchronicity of exposure and other variables on allocative decisions reached following a participatory budgeting event. Design/methodology/approach The study analyzes the distributive decisions reached following a participatory budgeting event, which took place in an academic institution, and students were asked to determine the distribution of a

Purpose Approximately 75% of journalists in Western society maintain a Twitter account. This significant presence underscores Twitter's impact on the public agenda. The purpose of this paper is to gain an understanding of journalists' practices on Twitter, from the perspective of journalists in Israel, and explore whether journalists use Twitter's potential as a pluralistic platform of expression.

Purpose The purpose of this study was to investigate the participants' attitudes toward the ethical issues caused by collecting social media data (SMD) for research, as well as the effects of familiarity, trust and altruism on the participants' attitudes toward the ethics of SMD research. It is hoped that through this study, scholars will be reminded to respect participants and engage in ethical reflection

Purpose Among the current discourses around social media risk management (SMRM) is whether institutions perceive social media (SM) as more of an opportunity to be embraced and regulated, or a risk to be avoided or mitigated, how this is reflected in their policies and how institutional stance reflects their regulation and management of SM use and practices. There is currently no scholarly literature

Purpose The study explored users' tendency of confirmation bias when processing congenial vs. uncongenial electronic-word-of-mouth (e-WOM) about mystery fictions, a hedonic product category with strong experience and hedonic characters. Design/methodology/approach A two-stage judgment approach was employed where the participants were asked to judge a set of mystery novels twice: one before, and another

Purpose This study investigates the Centers for Disease Control and Prevention (CDC) Facebook Page to examine what kinds of information is shared to public using Facebook and how Facebook users share and engage with information during a health crisis situation with a case of the COVID-19 pandemic. Design/methodology/approach Using Facebook Graph API, CDC's Facebook Page posts and users' engagement

Purpose The purpose of this research is to draw on the elaboration likelihood model (ELM) to examine users' information adoption intention in online health communities (OHC). Design/methodology/approach The authors collected 350 valid responses using a survey and conducted the moderated regression analysis to examine the research model. Findings The results indicated that users' information adoption

Purpose When a concept is diffusely defined or, as this article argues, “taken for granted”, it becomes very difficult to track such concept on the literature and have some continuity as researchers build on top of previous results. This article proposes a definition for user-generated content, a term that though has lost some saliency, stands in the center or the social media phenomenon, so it should

Purpose The primary goal of this article is to review the existing studies and offer clarity regarding the association between social media adoption and youth civic engagement. Design/methodology/approach This research systematically summarizes and reviews 42 original articles published from 2010 to 2019 with an objective of offering insightful results. Additionally, a theoretical framework was carefully

Purpose Technology has eased access to information. During the ongoing COVID-19 pandemic, ease of access and transmission of information via social media has led to ambiguity, misinformation and uncertainty. This research studies the aforementioned behaviours of information sharing and verification related to COVID-19, in the context of social media. Design/methodology/approach Two studies have been

Purpose Co-citation frequency, defined as the number of documents co-citing two articles, is considered as a quantitative, and thus, an efficient proxy of subject relatedness or prestige of the co-cited articles. Despite its quantitative nature, it is found effective in retrieving and evaluating documents, signifying its linkage with the related documents' contents. To better understand the dynamism

Purpose This paper investigates if the existing degree of students' acceptance and use of mobile or m-learning may face the online shift determined by SARS-CoV-2. Based on the extended unified theory of acceptance and use of technology (UTAUT2), a new comprehensive model, SD-UTAUT (social distancing-UTAUT), is developed to better understand relationships between the original constructs, plus personal

Purpose The study aims to examine the relationships among personality traits (i.e. the Big Five personality traits and locus of control), self-perceived facial attractiveness, motivations (i.e. intrinsic and extrinsic motivation) and intention toward live stream broadcasting. It also investigates the moderating role of perceived behavioral control in the relationship between motivations and intention

Purpose Complex social interactions such as argumentation and persuasion are increasingly common in online communications. To better understand these interactions and their impacts on people and on the society, it is important for the authors to understand how people reason online such as when they need to justify themselves or convince others with their perspectives. Reasoning in online discussions

Purpose The study aims to identify novel open-access institutional repository (OAIR) implementation barriers and explain how they evolve. It also aims to extend theoretical insights into the information technology (IT) implementation literature. Design/methodology/approach The study adopted the interpretive philosophy, the inductive research approach and qualitative case study research method. Three

Purpose This study aims to examine the asymmetrical relationships among information-sharing desire, moral attitudes, lack of concern, relative advantage, market maven tendency and complexity as the antecedents of E-waste-word of mouth (EW-WOM) generation. Design/methodology/approach To obtain a holistic view and the interrelationships between conditions, the configural analysis was conducted to assess

Purpose Strengthening and improving Scientific and Technical Information (S&Ti) flow in all nations require an effective national S&Ti policy (NS&TiP). The very first step in developing an integrated NS&TiP is clarifying its scope and dimensions. Therefore, this study aimed to identify the dimensions of NS&TiP, in the form of an analytical framework, and to show how to apply it. Design/methodology/approach

Purpose The purpose of this paper is to examine the complex relationships between permeability, work-family conflict, moral disengagement, behavioral disengagement, job strain and job engagement. In addition, this study aims to determine whether moral disengagement acts as a moderator and mediator in the relationship between work-family conflict and behavioral disengagement. Design/methodology/approach

Purpose The purpose of this study is to investigate the information-seeking behavior of Egyptian parents of autistic children. Design/methodology/approach The study sample consists of 61 parents across Egypt, divided into six focus groups, as equal as possible, to represent Northern, Middle and Southern Egypt. Findings Dmographically, of the 61 parents, 32 (52.5%) were fathers, and 29 (47.5%) were

Purpose Dealing with online rumors or fake information on social media is growing in importance. Most academic research on online rumors has approached the issue from a quantitative modeling perspective. Less attention has been paid to the psychological mechanisms accounting for online rumor transmission behavior on the individual level. Drawing from the theory of stimulus–organism–response, this study

Purpose The citation counts are an important indicator of scholarly impact. The purpose of this paper is to explore the correlation between citations of scientific articles and writing styles of abstracts in papers and capture the characteristics of highly cited papers' abstracts. Design/methodology/approach This research selected 10,000 highly cited papers and 10,000 zero-cited papers from the WOS

Purpose This research investigates how the availabilities of both metadata standards and data repositories influence researchers' data reuse intentions either directly or indirectly as mediated by the norms of data reuse and their attitudes toward data reuse. Design/methodology/approach The theory of planned behavior (TPB) was employed to develop the research model of researchers' data reuse intentions

Purpose Despite the growing interest in AI, the scientific literature lacks multinational studies that examine how mainstream media depict AI applications. This paper is one of the first empirical studies to explore how French and English-speaking mainstream media portray AI during a pandemic. The purpose of this study is to examine how media define AI and how they frame this technology. Design/methodology/approach

Purpose The coronavirus-19 (COVID-19) pandemic mobilized the international scientific community in the search for its cure and containment. The purpose of this paper is to examine the nature of the rapid response to the COVID-19 of the scientific community in selected Latin American countries (Argentina, Brazil, Chile, Colombia and Mexico) in the period running from January to August 2020. Rapid response

Purpose Motivating users to revisit a social networking site (SNS) by developing a long-term relationship with them is critical for SNS operators to enhance market control and competitiveness. By conceptualizing loyalty intention as an indicator of the long-term relationship, the present study, based on uses and gratification (U&G) theory, aims to explore the role played by online intimacy development

Purpose The current study has three main purposes: (1) replicate results from prior framing effects studies on social media. To do so, the study examines the influence of news frames (free speech vs. public order) on participants' attitudes toward an alt-right rally (2) expand prior research by examining the emotional reaction of participants to these frames and (3) probe the moderating effects of

Purpose Authorship is the ultimate status of intellectual recognition in academic publishing. Although fairly robust guidelines have already been in place for a considerable amount of time regarding authorship criteria and credit, such as those by the International Committee of Medical Journal Editors or Contributor Roles Taxonomy, the lack of reliable verification techniques hamper their accuracy

Purpose The COVID-19 pandemic has sparked a remarkable volume of research literature, and scientists are increasingly in need of intelligent tools to cut through the noise and uncover relevant research directions. As a response, the authors propose a novel framework. In this framework, the authors develop a novel weighted semantic graph model to compress the research studies efficiently. Also, the

Purpose This study aims to understand how college students' personal and health-related characteristics are related to their reading behaviors and cognitive outcomes of Facebook health information through eye tracking data and cognitive outcomes. Design/methodology/approach This study analyzed users' gaze movement data and results of recall and recognition tests to investigate users' reading patterns

Purpose During the past few years, the rise in social media use for information purposes in the absence of adequate control mechanisms has led to growing concerns about the reliability of the information in circulation and increased the presence of fake news. While this topic has recently gained researchers' attention, very little is known about users' fake news identification behavior. Hence, the

Purpose Following the outbreak of coronavirus disease 2019 (COVID-19), many forms of bottom-up civic action emerged as ways to collectively “flatten the curve” and tackle the crisis. In this paper, the authors examine to what extent local online and offline social integration contributes to civic participation, above and beyond typical predictors such as news consumption and civic talk. Design/methodology/approach

Purpose The biggest obstacle to the sustainable development of online brand communities is social loafing. Based on 3M Hierarchical Model of Personality, this paper aims to discuss the influence of the Big Five on social loafing in online brand communities, and consider the mediating role of dehumanization from the perspective of moral disengagement theory, so as to alleviate social loafing and promote

Purpose This paper aimed to investigate reading format preference of undergraduate students with regard to various categories of information sources and use of social media information sources for academic and non-academic activities. Design/methodology/approach An exhaustive literature review was carried out in a very well organised way using total 56 publications which include 48 research papers

Purpose Numerous educational applications (APP) have been developed to assist traditional classroom teaching and student learning. APP quality plays a critical role in influencing students' learning behaviors. However, the role negative mindsets, especially computer anxiety, play in how APP quality affects student engagement remains unknown. To address the relationships among APP quality, computer

Purpose The purpose of this paper was to draw on evidence from computer-mediated transparency and examine the argument that open government data and national data infrastructures represented by open data portals can help in enhancing transparency by providing various relevant features and capabilities for stakeholders' interactions. Design/methodology/approach The developed methodology consisted of

Purpose The purpose of this study is to examine the types of information that were shared by the institution, and faculty/staff responses to the information shared, with the goal of providing recommendations for other institutions facing concurrent crises. Design/methodology/approach This mixed-methods case study examines a public university's experiences managing the Covid-19 pandemic crisis while

Purpose This paper analyzes Fang Fang's 2020 Wuhan Diary‐Dispatches from a Quarantined City, to show how the author communicates the coronavirus crisis in Wuhan in a global information ecosystem. The success of the diary showcases how the actual health emergency has been transformed into a communication issue. Design/methodology/approach This study is exploratory and qualitative in nature. The authors

Purpose During recent years, web technologies and mass media have become prevalent in the context of medicine and health. Two examples of important web technologies used in health are news media and patient forums. Both have a significant role in shaping patients' perspective and behaviour in relation to health and illness, as well as the way that they might choose or change their treatment. In this

Purpose Social media platforms are important channels to create a favourable customer experience. The purpose of this paper is to investigate the types of experiences customers can have with the branded content on social media. Design/methodology/approach Data were collected from 20 participants using semi-structured interviews. Thematic analysis was used to analyse the qualitative data. Findings The

Purpose This study seeks to understand the current state of the development of linked open data (LOD) bibliographic portals to discuss their functionalities, contributions, value-adds and user experience. Design/methodology/approach A set of evaluative aspects grouped into three analysis dimensions was established: collections, tools—technologies and standards used—and web user interface. As the object