Regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), establish standards to protect patients' medical records from security breaches. Insiders' prosocial misbehaviour within healthcare organisations can cause significant damage to relevant stakeholders. Such behaviour without malicious intention needs to be better understood and carefully managed from the perspective

Globally, millions of individuals are victims of sex trafficking and are compelled to perform sexual acts through force, fraud, or coercion. Law enforcement agencies, non‐profit organisations, and social entrepreneurs increasingly are using information technology as a resource to locate, identify, and rescue victims and find, arrest, and convict traffickers. In this qualitative case study, we partnered

Financial technology (fintech) is seen as possessing significant potential to provide the poor access to financial services and help them escape the clutches of poverty. Surprisingly, Information Systems (IS) research has engaged little with fintech's promise of fostering financial inclusion for the poor. In the spirit of ‘making a better world with ICTs’, conducting ‘responsible IS research for a

Initial research on using crowdsourcing as a collaborative method for helping individuals identify phishing messages has shown promising results. However, the vast majority of crowdsourcing research has focussed on crowdsourced system components broadly and understanding individuals' motivation in contributing to crowdsourced systems. Little research has examined the features of crowdsourced systems

In globally distributed environments, gaps exist between an organisational‐level decision to migrate IT‐enabled tasks and the actual execution of strategy since a high‐level consensus does not always specify the precise sequencing and pacing of task migration in detail. This absence of operational‐level detailing can trigger status‐led enactments of power. Drawing on a qualitative case study of a distributed

Losing the ability to communicate inhibits social contact, creates feelings of frustration and isolation and complicates personal comfort and medical care. Progressive diseases such as amyotrophic lateral sclerosis (ALS) and multiple sclerosis (MS) can cause severe motor disabilities that make communication through traditional means difficult, slow, and exhausting, even with the support of augmentative

Over the last two decades, agile software development (ASD) has garnered much attention in both research and practice. Several ASD methods and techniques have been developed and studied. In particular, researchers have provided several theoretical perspectives on ASD and contributed rich insights to the ASD practice. Still, despite calls for a more unified theoretical understanding of ASD, a theoretical

The need for inter‐organisational information systems projects, which are complex undertakings often riddled with poorly understood power struggles and conflicts that hinder project success, has increased in previous decades. Through the lenses of systemic and episodic power, together with an organisational conflict model, this longitudinal, qualitative case study explores the dynamics of power and

Conceptual models capture knowledge about domains of reality. Therefore, conceptual models and their modelling constructs should be based on theories about the world—that is, they should be grounded in ontology. Identity is fundamental to ontology and conceptual modelling because it addresses the very existence of objects and conceptual systems in general. Classification involves grouping objects that

Western worldviews dominate the information systems (IS) literature, accepted and taken for granted as the natural way of doing things. While diversity in terms of gender and ethnicity has been studied in the IS field, there is scant research on the experiences of Indigenous information technology (IT) professionals. This study uses narrative inquiry to provide temporal, contextualised accounts of

Researchers and developers constantly seek novel ways to create engaging applications that are able to retain their users over the long term, make them desire to spend time using the application or go back to using it after a break. With this aim, video games can be an insightful source of inspiration, as they are specifically designed to maximise playing time, increase players' intentions of playing

Establishing IT governance arrangements is a deeply political process, where relationships of power play a crucial role. While the importance of power relationships is widely acknowledged in IS literature, specific mechanisms whereby the consequences of power relationships affect IT governance arrangements are still under‐researched. This study investigates the way power relationships are inscribed

This article responds to increasing discourses on digital social innovation (DSI) from the perspectives of women entrepreneurs. Using the individual differences theory of gender and information technology (IDTGIT), this research explores how digital technology is used by women entrepreneurs to create opportunities in response to the challenges associated with individual identity, individual influences

Digital platforms hold a central position in today's world economy and are said to offer a great potential for the economies and societies in the global South. Yet, to date, the scholarly literature on digital platforms has largely concentrated on business while their developmental implications remain understudied. In part, this is because digital platforms are a challenging research object due to

Reward‐based crowdfunding platforms – in which campaigns exchange rewards for financial backing to develop a product or service – are one of the fastest‐growing segments of the crowdfunding industry. We use an extension of social exchange theory (SET) called the resource theory of social exchange (RTSE) to examine resource exchanges through rewards on Kickstarter. A resource exchange occurs when a

Issues of power are often neglected in information systems (IS) studies and under‐theorised in IS research. Systems development methods (SDMs) are commonly used in the IT industry to coordinate the activities between developers and clients. The role of power in the relationship between clients and systems developers remains an important topic of research in information systems development (ISD). Yet

This opinion paper addresses and contributes to the discourse on whether there is a central artifact that captures the essence of the information systems (IS) discipline. It argues that the IS discipline can, and should be, faithfully captured by an IS artifact. We offer a theoretical conception of the IS artifact by drawing upon General Systems Theory (GST). Key concepts of GST are distilled as meta‐principles

Most contemporary studies on information security focus on largely static phenomena in examining security‐related behaviours. We take a more dynamic, situational and interactionist approach that proposes that security‐related behaviours result from an interaction between the person and the perception of a threatening situation. We derive and define situational information security awareness based on

Despite concerns raised by practitioners, the potential downside of the information security demands imposed by organizations on their employees has received limited scholarly attention. Our research focuses on information security fatigue (hereafter security fatigue), which is defined as a socio‐emotional state experienced by an individual who is tired of and disillusioned with security policies and

This study investigates the observed behavioural outcomes when users experience negative disconfirmation with consumerised IT artefacts with the aim to identify the generative mechanisms of these outcomes. We analyse blogposts, authored and published by tablet users, where they narrate their experience with an IT artefact. We employ grounded theory method techniques, and through the lens of Critical

Digital social innovation is important for addressing various social needs, especially from those who are economically disadvantaged. For instance, open source software (OSS) is developed by mass collaboration on digital communities to provide software users free alternatives to commercial products. OSS is particularly valuable to meet the needs of numerous disadvantaged users for whom proprietary

Every year, the Information Systems Journal (ISJ) receives hundreds of papers for review and potential publication. When a new submission is received, we pay careful attention to the positioning and motivation, and on a related note, to the contribution of the submitted paper. The positioning and motivation of the paper strongly determine how the contribution emerges in the latter half of the paper

Digital social innovation (DSI)—the novel use of digital technology to address societal challenges—plays a critical role in our collective pursuit of sustainable development. In this practitioner paper, we present an in‐depth DSI case study where the grassroots communities in a remote county leveraged e‐commerce to leapfrog out of poverty, becoming successful entrepreneurs with online businesses that

Recent years have seen an explosion in social media in our everyday lives, and a corresponding increase in social media research in IS. As social media researchers, we are intrigued by the problem of virtuality and context in social media research, and how we might apply reflexive research principles to such settings. In social media, the absence of a setting's real physical boundaries (to a large

In this study, we investigate the nature of the influence of organisational information technology (IT) on innovation. To examine this relationship, we leverage a fundamental construct: harmonious IT affordance (HITA). HITA is defined as the degree of coalignment between three salient organisational IT affordances, each of which allows an organisation to carry out its most fundamental functions using

IT outsourcing (ITO) remains a popular business practice, but many buyers and suppliers of IT services are caught in a vicious relationship spiral of low trust, bad collaboration and mediocre performance. This paper describes a novel process understanding of how vicious cycles work and suggests a new method for how they can be reversed into virtuous cycles. Based on the action research and complementary

While common wisdom suggests that big data facilitates better decisions, we posit that it may not always be the case, as big data aspects can also afford and motivate knowledge hiding. To examine this possibility, we integrate adaptive cost theory with the resource‐based view of the firm. This integration suggests that the effect of big data characteristics (i.e., data variety, volume, and velocity)

In this article, we aim to sensitise the information systems community about the dispossession of choice that the extended reliance on Internet technology creates for individuals. The overemphasis of digital inclusion as a solution to the digital divide problem frames Internet use as desirable in a progressive society but labels non‐use as problematic or a deficiency that needs to be remedied. This

To realize their strategic goals and maintain a competitive advantage in the digital era, organizations must periodically renew their digital platforms and infrastructures. However, knowledge about such technology renewal is scattered across diverse research streams, so insights into the process are both limited and fragmented. In this article, we consolidate insights from previous research to conceptualize

One of today's grand societal challenges is to replace the current ‘take‐make‐waste’ economic model with a circular economic model that allows a gradual decoupling of economic activities from the consumption of finite virgin resources. While circular economy (CE) scholars have long lauded digital technologies such as sensors, distributed ledgers, or platforms as key enablers, our own community has

Information technology (IT) has changed dramatically over the last several decades. Although, in its early days IT has been mostly used as a tool for conducting business or running complex governmental and organisational operations, it has shifted to also become a productivity and hedonic tool for individual users (Matt, Trenz, Cheung, & Turel, 2019). Readers can reflect on how many technologies surround

The study explores how online health communities produce social value by uniting individuals under a common purpose, to advance healthcare in post‐conflict states. We selected MedicineAfrica – a digital platform known for creating social value by providing medical education in regions with under‐resourced healthcare systems – and drew on multiple data collection methods. We found that it is through

Software process tailoring (SPT) is a team‐based and learning‐intensive activity that addresses the particular dynamic characteristics of a development project. Because SPT critically influences how projects are conducted, its performance should be investigated. However, the extant literature lacks empirical evidence on how the underlying effects of SPT performance and its team‐supportive factors operate

Massively multiplayer online role‐playing game (MMORPG) addiction presents a serious issue worldwide and has attracted increasing attention from academic and other public communities. This article addresses this critical issue and fills research gaps by proposing and testing a research model of MMORPG addiction. Building on the conceptual foundation of the hedonic management model of addiction and

While remote work allows organisations to offer their employees flexibility and harness global talent and markets for business growth, inability to rely on physical interactions between employees imposes challenges specific to operations in highly virtual work environments. Among these characteristic issues are challenges associated with organisational socialisation and organisational culture. Accordingly

The notion of business ecosystems is gaining prominence among academics and practitioners. Scholars advise that business ecosystems are inherently fluid, unbounded and amorphous and thus that their boundaries can shift. Practitioners further suggest that business ecosystems are characterised by inter‐network – as opposed to inter‐firm – competition, and, moreover, that they are mainly driven by technological

Given its personal and ubiquitous nature, the smartwatch can easily become infused into individuals’ daily lives, social roles, and relationships. This type of intertwinement of an information technology (IT) in the daily lives of individuals creates an IT identity. To understand this phenomenon in the personal IT context, this research draws from the IT identity and valence frameworks to examine how

In this research, we investigate whether quantified‐self (QS) technologies, based on wearable technologies, enable individuals' empowerment or lead to their disempowerment. To understand better the potential paradoxical effects of QS technologies, we adopt a critical approach by mobilising the panopticon metaphor from Foucault's original writings and more precisely, his four core concepts, namely power

This research focuses on information technology (IT) project managers' growth mindset concerning IT project management (PM) ability and investigates how such a mindset can promote escalation of commitment to a troubled IT project. Specifically, we suggest that the growth mindset of IT PM ability promotes prospective achievement motivation and can lead IT project managers to escalate their commitment

In recent years, the number of journals that publish articles without considering their scientific merit, but simply because the author has paid a fee, has expanded dramatically. The scientific community refers to these journals as predatory journals. Various lists of predatory journals exist, such as the Beall's List (https://beallslist.net/), and it is generally accepted that there are several thousand

The information systems literature has studied digital innovation extensively and focused primarily on its commercial related objectives. Yet, digital social innovations (DSIs) seek to solve social problems, while implementing commercially viable approaches. Drawing from the social entrepreneurship literature and using computational social science methods, we identify the peculiar utilitarian (commercial)

Agile methods are widely used in the software industry as a way to more rapidly develop and deliver new software. They define iterative work processes, advocate self‐organization and openness for change, and prescribe how software developers interact with each other and external stakeholders. Despite their popularity, it is unclear how agile methods influence work exhaustion in software developers

We report a surprising experience with mobile technology: the lead author found herself seeing and acting differently while running over part of her usual running track with the exercise‐tracking application ‘Strava’ on her phone, even without focal attention to the app. We apply the method of problematization to a detailed empirical account of this experience, in conjunction with a literature analysis

This paper proposes qualitative comparative analysis (QCA) as a novel method to harness unstructured data sets such as publicly available reports and news articles. It shows how QCA and conventional qualitative IS research can complement each other. In particular, it demonstrates how qualitative IS research can combine typical qualitative coding techniques with a specific type of QCA, namely crisp‐set

No abstract is available for this article.

Information security in an organization largely depends on employee compliance with information security policy (ISP). Previous studies have mainly explored the effects of command‐and‐control and self‐regulatory approaches on employee ISP compliance. However, how social influence at both individual and organizational levels impacts the effectiveness of these two approaches has not been adequately explored

Dissemination is an important outcome for any research project and many academics aspire to publish their findings in top journals. Should it matter to researchers which top journal publishes their research? We believe that it most definitely matters. Further, we suggest that early identification of the preferred journal should significantly affect how the research article is written. For instance

Social media provide new opportunities for supporting the dynamics of collective action (CA), allowing for the mobilisation of people into debates and involving them in new forms of collective decision making. Although current studies focus on opportunities offered by social media for collective action, there is still a need to deepen the understanding of how social media support the organisation of

In addition to innate curiosity, many of us also see scientific research as a way of making the world a better place. There has been a drive to better understand and observe the practical and societal impact of research, led by researchers seeking to find meaning and purpose in their work, as well as government agencies responsible for allocating research funding to maximum effect. Despite a wealth

In this paper, we explore how the combination of Information and Communication Technologies (ICT) and self‐organised study circles improves rural communities' ability to enhance their economic opportunities. We present the case study of an adult study‐circle project in the Kwale County of Kenya with the objective of providing rural communities with viable and sustainable livelihoods. Study circles

The nature of “normal” research, as practiced by the vast majority of researchers, is that it is incremental. Research designs typically build on the work of prior research. Existing standards of rigour are, more or less, upheld. Findings conform, to a greater or lesser extent, with what was predicted. There is nothing inherently wrong with this process, yet the incremental nature of research designs

No abstract is available for this article.

No abstract is available for this article.

Over the last years, the nature of service has changed owing to conceptual advances and developments in information technology. These developments have given rise to novel types of service and smart service systems (SSS), ie, resource configurations capable of learning, dynamic adaptation, and decision making. Currently, the internet of things (IoT) is turning physical objects into active smart things

Corporations increasingly engage with open source software communities in the co‐creation of software. This collaboration between corporate professionals and open source software community members is strikingly different from the early days of software development where for‐profit firms attempted to dominate and control the industry while attempting to throttle the success of independent developers

In an earlier editorial (Davison, 2019), I asked the question “For whom do we, as authors, write?” and drew on responses from a group of 10 international scholars to examine three possible audiences: reviewers, readers, and self. In this editorial, I use a similar approach to ask a related question, but this time focusing on the characteristics of an academic journal that make it attractive to prospective

Use continuance is crucial in terms of information systems (IS) success. Previous research has shown that situational context can be central for IS use continuance but has paid limited attention to its specific characteristics. Furthermore, the link between situational context and use continuance has remained unexplored in the novel area of “exergames,” which are defined as digital games requiring

In this paper, we develop a new perspective on configuration processes inherent to smart service systems that brings human actors to the theoretical foreground, is informed by practice theory, and is grounded in an intervention study of smart locating systems used in home care of persons with dementia. Maintaining control of the location of persons with dementia is a major source of caregiver burden

Based on protection motivation theory, this study aims to identify factors that influence the intention to decrease problematic smartphone game use, including the effects of a gaming habit and subjective norms. The research model is tested with a scenario‐based survey method. Players' perceived threat refers to the negative consequences (eg, reduced performance or social isolation) that are caused

Smart service systems are upon us. Fuelled by unprecedented advances in connectivity, sensors, data storage, and computation (Beverungen, Mueller, Matzner, Mendling, & vom Brocke, 2019), smart service systems are valuecocreating configurations of people, technologies, organisations, and information, which are capable of independent learning, adaptation, and decision making (National Science Foundation