-
Exploring how mumpreneurs use digital platforms' algorithms and mechanisms to generate different types of value Information Systems Journal (IF 7.767) Pub Date : 2024-03-16 Nisreen Ameen, Vera Hoelscher, Niki Panteli
This study explores how digital platforms generate economic and non‐economic value for a specific group of users: mumpreneurs. We collected qualitative data from 26 mumpreneurs in the United Kingdom who have caring responsibilities for young children and are running a business on the community‐based platform Instagram. We found that through using Instagram and its algorithms, mumpreneurs can create
-
Thriving in a bruising job: How high achieving IT professionals can cope with occupational demands Information Systems Journal (IF 7.767) Pub Date : 2024-03-13 Jana Mattern, Monideepa Tarafdar, Stefan Klein, Stefan Schellhammer
We report on a study of high performing IT professionals in a global IT services company, whose exceptional performance in a highly demanding work environment raises the question of how they cope with their occupational demands. While literature has focused primarily on technology‐induced stressors and associated coping behaviours of IT users, our study examines distinctive coping behaviours of IT
-
Ethics III: The ethics of editing Information Systems Journal (IF 7.767) Pub Date : 2024-03-12 Robert M. Davison
1 INTRODUCTION The editors of academic journals, and by editor I am referring to all people who serve in editorial roles, whether Editor in Chief, Senior or Associate Editor, have a duty of care for multiple stakeholders (Tarafdar & Davison, 2021). However, in enacting that duty, while they may refer to the ethical standards established for the specific journal and the professional society to which
-
BAUSTEIN—A design tool for configuring and representing design research Information Systems Journal (IF 7.767) Pub Date : 2024-03-06 Thorsten Schoormann, Frederik Möller, Leona Chandra Kruse, Boris Otto
Today's Information Systems (IS) design research projects pursue digital innovation to conquer complex societal challenges. Many of these projects reach out beyond disciplinary and organisational boundaries, as evident in interdisciplinary consortia and academia-industry collaboration. The design activities in each project differ based on contextual requirements and the team's underlying design logic
-
A silver lining for the excluded: Exploring experiences that micro‐task crowdsourcing affords workers with impaired work access Information Systems Journal (IF 7.767) Pub Date : 2024-03-04 Anne‐Sophie Mayer, Andreas Ihl, Susanne Grabl, Kim Strunk, Marina Fiedler
Micro‐task crowdsourcing (MTCS) platforms offer alternative work settings outside traditional work boundaries and thus increasingly attract crowdworkers who face exclusion from access to other work. However, we know little about these crowdworkers' perspective on MTCS and its implications for their personal life. Building on insights from three qualitative surveys with responses from 538 crowdworkers
-
Micro‐level dynamics in digital transformation: Understanding work‐life role transitions Information Systems Journal (IF 7.767) Pub Date : 2024-02-28 Milad Mirbabaie, Julian Marx
The transitions individuals make between roles are critical for navigating professional and private life domains. These role transitions involve physical and psychological movements between positions and statuses in social structures. Today, digital technologies are becoming increasingly pivotal in these transitions. However, neither existing theory on role transitions nor recent contributions to the
-
A configurational theory of digital disruption Information Systems Journal (IF 7.767) Pub Date : 2024-02-19 Sha Huang, Andrew Burton‐Jones, Dongming Xu
Digital Disruption (DD) has become a hot topic in recent years, yet detailed research is surprisingly lacking. The literature offers almost no insights into how DD occurs at the industry level and what industry factors influence it. This paper advances knowledge of DD by developing and testing a configurational theory. Using a multi‐method research design, we identify two types of DD and four industry
-
How do consumers make behavioural decisions on social commerce platforms? The interaction effect between behaviour visibility and social needs Information Systems Journal (IF 7.767) Pub Date : 2024-02-08 Yanli Jia, Libo Liu, Paul Benjamin Lowry
The online phenomenon of social commerce (i.e., s-commerce) platforms has emerged as a combination of online social networking and e-commerce. On s-commerce platforms, consumers can observe others' behavioural decisions and can distinguish those made by their friends from those made by their followees (i.e., the people a focal consumer follows but who do not follow that consumer back). Given this distinction
-
Understanding the careers of freelancers on digital labor platforms: The case of IT work Information Systems Journal (IF 7.767) Pub Date : 2024-02-06 Lisa Gussek, Manuel Wiesche
Online freelancing, an alternative form of work where independent workers offer services on digital labor platforms, gains increasing importance in IS research. While the general understanding of this form of work is growing, research lacks understanding careers on digital labor platforms. However, these differ from careers in offline labor markets due to volatility, global matching and platform mediation
-
A person-centred view of citizen participation in civic crowdfunding platforms: A mixed-methods study of civic backers Information Systems Journal (IF 7.767) Pub Date : 2024-02-05 Mohammad Soltani Delgosha, Nastaran Hajiheydari, Hossein Olya
Crowdfunding platforms have emerged as a promising contemporary means for mobilising collective civic actions to address local or social issues, improve community cohesion and develop the public good. This empirical study taps into the understudied civic crowdfunding platforms (CCP) developed to facilitate such actions, proposing, supporting and funding public-interest projects through crowdsourcing
-
Chatbot interactions: How consumption values and disruptive situations influence customers' willingness to interact Information Systems Journal (IF 7.767) Pub Date : 2024-01-30 Marco Meier, Christian Maier, Jason B. Thatcher, Tim Weitzel
Chatbots offer customers access to personalised services and reduce costs for organisations. While some customers initially resisted interacting with chatbots, the COVID-19 outbreak caused them to reconsider. Motivated by this observation, we explore how disruptive situations, such as the COVID-19 outbreak, stimulate customers' willingness to interact with chatbots. Drawing on the theory of consumption
-
Bridging the gap between work- and nonwork-related knowledge contributions on enterprise social media: The role of the employee–employer relationship Information Systems Journal (IF 7.767) Pub Date : 2024-01-25 Nabila Boukef, Mohamed Hédi Charki, Mustapha Cheikh-Ammar
Knowledge is an invaluable resource and a key to organisational success. To leverage this resource adequately, organisations must encourage their employees to share what they know with their peers. Enterprise social media (ESM) has emerged as an ideal venue for achieving this goal, and numerous studies have examined the drivers of work-related knowledge contributions on these platforms. The present
-
Article production changes at the ISJ and their consequences Information Systems Journal (IF 7.767) Pub Date : 2024-01-23 Robert M. Davison
In late 2023, Wiley, the publisher of the ISJ, informed the editor in chief that from volume 34 no. 3 (May 2024) onwards, changes would be introduced to the way accepted papers are assigned to an issue. Prior to May 2024, the editor in chief selected articles to be included in an issue and communicated this information to a production editor, who then compiled the issue and published it. The editor
-
Empowering organisational commitment through digital transformation capabilities: The role of digital leadership and a continuous learning environment Information Systems Journal (IF 7.767) Pub Date : 2024-01-16 Jessica Braojos, Pauline Weritz, Jorge Matute
Although research has shown that leveraging technologies and creating a new organisational identity are critical to staying competitive in a digital business environment, these assumptions have focused mainly on operational performance and exclude the impact on the workplace and employees. The challenge of attracting employees in the context of digital transformation is leading organisations to explore
-
Organising and managing digital platform renewal: The role of framing and overflowing Information Systems Journal (IF 7.767) Pub Date : 2024-01-15 Rune Thorbjørn Clausen, Jeppe Agger Nielsen, Lars Mathiassen
Renewing digital platforms is increasingly vital to ensure organisational performance and competitiveness. Managing such renewal is challenging, however, because it requires organisations to remove their exiting digital platform while at the same time building on the practises that depend on it in order to implement a new platform. Unfortunately, the literature offers little guidance on how to launch
-
Perceived algorithmic fairness: An empirical study of transparency and anthropomorphism in algorithmic recruiting Information Systems Journal (IF 7.767) Pub Date : 2024-01-15 Jessica Ochmann, Leonard Michels, Verena Tiefenbeck, Christian Maier, Sven Laumer
Despite constant efforts of organisations to ensure a fair and transparent personnel selection process, hiring is still characterised by systematic inequality. The potential of algorithms to produce fair and objective decision outcomes has attracted the attention of academic scholars and practitioners as a conceivable alternative to human decision-making. However, applicants do not necessarily consider
-
Information systems-enabled sustainability transformation: A study of an energy self-sufficient village in Germany Information Systems Journal (IF 7.767) Pub Date : 2024-01-11 Linna Xu, Wenyu (Derek) Du, Shan L. Pan, Hendrik Send, Matti Grosse
Information systems (IS) play an important role in helping organisations attain environmental sustainability targets, and how to use IS for sustainability transformation is attracting research attention. However, extant studies have mainly focused on such transformation of business enterprises, overlooking it of communities. Our study intends to fill this gap by conducting an in-depth case study at
-
Strategic contexts, strategic orientations and organisational technology adoption: A configurational approach Information Systems Journal (IF 7.767) Pub Date : 2024-01-02 Yongqiang Sun, Chee-Wee Tan, Kai H. Lim, Ting-Peng Liang, Yi-Hsuan Yeh
Despite the broad application of the technology–organisation–environment (TOE) framework to explain firms' adoption of technology, prior research tends to over-emphasise the independent effects of TOE elements while neglecting decision makers' strategic orientations when making organisational technology adoption decisions. This over-simplistic interpretation of the TOE framework has culminated in inconsistent
-
Reconsidering the implications of formative versus reflective measurement model misspecification Information Systems Journal (IF 7.767) Pub Date : 2023-12-27 Miguel I. Aguirre-Urreta, Mikko Rönkkö, George M. Marakas
The literature on formative modelling (“formative measurement”) in the information systems discipline claims that measurement model misspecification, where a reflective model is used instead of a more appropriate formative model, is widespread. In this research, we argue that this cannot be true because models misspecified in this way would fail the measurement validation procedures used with reflective
-
Ethics II: Editorial conduct Information Systems Journal (IF 7.767) Pub Date : 2023-12-21 Andreas Eckhardt, Christoph F. Breidbach
1 INTRODUCTION Research misconduct remains a controversial topic and the numbers are staggering. Retractionwatch.com 1 reported that, in 2002, 119 papers were retracted by scientific journals. Some 20 years later, this figure has grown to almost 5000. Put differently, about 8 in 10 000 published papers are retracted from the scientific literature today. The case of Francesca Gino at Harvard University
-
A typology of disinformation intentionality and impact Information Systems Journal (IF 7.767) Pub Date : 2023-12-20 Aaron French, Veda C. Storey, Linda Wallace
In contemporary society, the increased reliance on social media as a vital news source has facilitated the spread of disinformation that has potential polarising effects. Disinformation, false information deliberately crafted to deceive recipients, has escalated to the extent that it is now acknowledged as a significant cybersecurity concern. To proactively tackle this issue, and minimise the risk
-
A configurational perspective on design elements and user governance engagement in blockchain platforms Information Systems Journal (IF 7.767) Pub Date : 2023-12-20 Rongen “Sophia” Zhang, Balasubramaniam Ramesh
Blockchain technology offers the potential to create an open, decentralised governance structure that empowers stakeholders to participate in decentralised engagement. However, how blockchain platforms configure their design elements to establish and maintain decentralised systems with high levels of user governance engagement requires further research. This study investigates the key design elements
-
From mutualism to commensalism: Assessing the evolving relationship between complementors and digital platforms Information Systems Journal (IF 7.767) Pub Date : 2023-12-07 Luca Gastaldi, Francesco Paolo Appio, Daniel Trabucchi, Tommaso Buganza, Mariano Corso
Digital platforms are increasingly dominating markets by bringing together two or more groups of users and facilitating the exchange of value between them. Although several significant issues concerning the dynamics of digital platforms have been addressed, much of the research effort has focused on the platform owner. On the other hand, research on complementors neither takes into account the individual
-
From web forms to chatbots: The roles of consistency and reciprocity for user information disclosure Information Systems Journal (IF 7.767) Pub Date : 2023-11-28 Martin Adam, Alexander Benlian
Interactive decision aids (IDAs) on websites often require users to disclose relevant information (e.g., preferences, contact information) to help users in making decisions (e.g., product choice). With technological advances in IDAs, websites increasingly switch from static, non-conversational IDAs (e.g., web forms) to conversational ones (e.g., chatbots) to boost user information disclosure that nurtures
-
The virtue of brevity Information Systems Journal (IF 7.767) Pub Date : 2023-11-30 Robert M. Davison, Rens Scheepers, Stefan Henningsson, Stan Karanasios
Before the rise of online-only publishing, journals, including the ISJ, operated with page budgets, which determined the annual limit of pages that could be published. A decade ago, at the ISJ, this amounted to some 576 journal pages. However, with the advent of online-only publishing, the concept of a page budget has disappeared. The total number of pages increased gradually, at first to 666, to 800
-
An empirical investigation of social comparison and open source community health Information Systems Journal (IF 7.767) Pub Date : 2023-11-15 Kevin Lumbard, Matt Germonprez, Sean Goggins
It is well known that corporations rely on open source software as part of their product development lifecycle. Given these commitments, understanding the health of open source communities is a central concern in today's business setting. Our research uses social comparison theory as a framework for understanding how open source communities consider community health beyond any single metric within
-
Contextualising collective efficacy in virtual team research: The essential role of collaborative technologies in the virtual team efficacy conceptual framework Information Systems Journal (IF 7.767) Pub Date : 2023-11-07 Andrew Hardin, Robert M. Davison, Christoph Schneider, Clayton A. Looney, Suprateek Sarker
One factor receiving contemporary interest from virtual team researchers is collective-level efficacy, that is, a team's shared belief in its collective abilities to work effectively. However, our understanding of this literature leads to two concerns. First, depending on traditional team-focused collective-level efficacy concepts conveys an indifferent view of technology that ignores decades of research
-
Agentic interplay between hybridity and liminality in contemporary boundary work Information Systems Journal (IF 7.767) Pub Date : 2023-10-31 Petros Chamakiotis, Gillian Symon, Rebecca Whiting
There is no doubt that digital technologies have an impact on boundary work, that is, the practices individuals develop to work up boundaries between ‘work’ and ‘life’. However, related research is still dominated by the integration–segmentation framework which may restrict our understanding of contemporary practice. To address this limitation, we use the concepts of hybridity (fusion) and liminality
-
Visual audience gatekeeping on social media platforms: A critical investigation on visual information diffusion before and during the Russo–Ukrainian War Information Systems Journal (IF 7.767) Pub Date : 2023-10-28 Khalid Durani, Andreas Eckhardt, Walid Durani, Tim Kollmer, Nils Augustin
Gatekeepers, including prerogative elites and institutions, possess multifaceted tools for controlling information. Historically, these gatekeepers have systematically instrumentalized visual information to shape audience perceptions in alignment with specific agendas. However, the advent of social media platforms has disrupted these power dynamics, empowering audiences through user-driven visual information
-
The ‘hijacking’ of the Scandinavian Journal of Information Systems: Implications for the information systems community Information Systems Journal (IF 7.767) Pub Date : 2023-10-19 Sune Dueholm Müller, Johan Ivar Sæbø
Journal hijacking, which refers to the attempted brand takeover of a journal by a third party, is a nascent threat confronting the information systems (IS) community, as evidenced by cybercriminals having established an online presence, masquerading as the Scandinavian Journal of Information Systems (SJIS). The SJIS hijacking damages the journal's reputation, leads to payment and publication scams
-
The impact of social network embeddedness on mobile massively multiplayer online games play Information Systems Journal (IF 7.767) Pub Date : 2023-10-17 Mingchuan Gong, Christian Wagner, Ahsan Ali
Social factors play a critical role in motivating player participation and commitment to online multiplayer games. Many popular mobile massively multiplayer online games (MMOGs) adopt social network embeddedness (SNE) functions to optimise players' social play experience. SNE changes the traditional pattern of MMOG social play by porting acquaintance relationships (e.g., Facebook friends) from social
-
Ethics I: Authors and their research Information Systems Journal (IF 7.767) Pub Date : 2023-10-17 Robert M. Davison, Sutirtha Chatterjee
1 INTRODUCTION The ethical values of researchers and the ethical expectations of academic publishers are a permanent feature of our scholarly debates. Meet-the-editor sessions at conferences often touch on a variety of ethical issues, while premier journals publish both special issues and opinion pieces on ethics-related topics. For instance, in a recent issue of the ISJ, Davison et al. (2022) wrote
-
When workarounds aggravate misfits in the use of electronic health record systems Information Systems Journal (IF 7.767) Pub Date : 2023-10-13 Marjolein A. G. van Offenbeek, Janita F. J. Vos, Bart van den Hooff, Albert Boonstra
This paper contributes to the IS misfits and workarounds literature by demonstrating how “work system–technology” misfits and workarounds can be mutually related. In the context of electronic health record (EHR) systems, this study examines when misfits experienced between an EHR system and health professionals' work practices lead to workarounds with negative consequences in terms of aggravating misfits
-
Can proactively induced organisational citizenship behaviour (OCB) foster positive work attitudes? Theorising the mediating role of ‘meaning of work’ for IT professionals Information Systems Journal (IF 7.767) Pub Date : 2023-10-09 Shalini Chandra, Shirish C. Srivastava, Damien Joseph
Given the high employee turnover rates among information technology (IT) professionals, firms are on the lookout for ways to retain them. With this end in view, to keep their professionals committed and satisfied, many IT firms are making proactive efforts to induce a favourable organisational environment by encouraging employees towards extra-role organizational citizenship behaviors (OCBs). However
-
The interplay of logics and social media: An organisational field perspective Information Systems Journal (IF 7.767) Pub Date : 2023-10-06 Stan Karanasios, Anouck Adrot, Peter Hayes, Vanessa Cooper
This paper examines what happens when multiple organisations with competing logics enact social media concurrently and in diverse ways. This is important in organisational fields such as emergency management where it becomes problematic if information provision is fragmented and inconsistent. A qualitative and multi-level case study of an organisational field is undertaken, comprised of interviews
-
Engaging learners in online learning without external incentives: Evidence from a field experiment Information Systems Journal (IF 7.767) Pub Date : 2023-10-03 Jiayuan Zhang, Cheng Yi, Jiayin Zhang
Online learning platforms increase opportunities for learners to participate in learning out of interest, without any external incentives such as fulfilling requirements for degree programmes or certificates. However, such forms of online learning often suffer from low sustained learning engagement. Building on theories related to normative influences, this study extends the literature by focusing
-
Growing online-to-offline platform businesses: How Vytal became the world-leading provider of smart reusable food packaging Information Systems Journal (IF 7.767) Pub Date : 2023-09-26 Jan Recker, Theresa Bockelmann, Fabian Barthel
Online platform businesses can grow massively and rapidly. But what if a company's business model features both an online platform application and a physical product, as is the case in logistics (e.g. container distribution), consumer retail (e.g. food delivery), or mobility (e.g. booking of shared rental vehicles)? Online-to-offline platform businesses must synchronise online platform growth with
-
Cooking a telework theory with causal recipes: Explaining telework success with ICT, work and family related stress Information Systems Journal (IF 7.767) Pub Date : 2023-09-20 Marco Meier, Christian Maier, Jason Bennett Thatcher, Tim Weitzel
Employees want to be able to telework and organisations want to provide the ideal environment to make it a success story. While some teleworkers experience telework success, that is, are satisfied and perform well, others do not. To understand the drivers of successful and unsuccessful telework, we used a mixed methods approach, taking a stress-theoretic and configurational perspective. In Study 1
-
Open government, civic tech and digital platforms in Latin America: A governance study of Montevideo's urban app ‘Por Mi Barrio’ Information Systems Journal (IF 7.767) Pub Date : 2023-09-18 Carolina Aguerre, Carla Bonina
Digital technologies have a recognised potential to build more efficient, credible, and innovative public institutions in Latin America. Despite progress, digital transformation in Latin American governments remains limited. In this work, we explore a peculiar yet largely understudied opportunity in the region: pursuing digital government transformation as a collaborative process between the government
-
Preparing ecosystems for platformization: Insights from multiple case studies Information Systems Journal (IF 7.767) Pub Date : 2023-08-21 Yueqiu Hu, Shuning Zheng, Alain Yee Loong Chong, Eric T. K. Lim, Chee-Wee Tan
Platformization is gathering pace because it is capable of restructuring the value creation process for ecosystems. Despite its merits, the failure rate of platformization is alarming for incumbents because it demands collective commitment from ecosystem partners who are already intricately connected due to their embeddedness in pre-existing value networks. Consequently, the question of how incumbents
-
Institutional factors related to digital entrepreneurship by startups and SMEs in the Latin American context: Two cases in Brazil Information Systems Journal (IF 7.767) Pub Date : 2023-08-21 Amarolinda Zanela Klein, Gabriel Machado Braido
Digital entrepreneurship relies not only on the individual entrepreneurs' skills and effort but also on rules and structures related to institutions, especially in developing contexts such as Latin America. Considering this, we analyse how institutional factors can affect digital entrepreneurship by SMEs and startups and what types of institutional changes are needed to support digital entrepreneurship
-
Trending topics workshop Information Systems Journal (IF 7.767) Pub Date : 2023-08-08 Andreas Eckhardt
Reforming and innovating how the Information Systems Journal (ISJ) publishes and promotes research has always been a core value of the journal. Therefore, in 2021, we introduced a new submission format with the ISJ Trending Topics Workshop. After 2 years, we are pleased to announce that the first paper from the ISJ Trending Topics Workshop series will be published in the journal. Adam et al. (2023)
-
Diversity, Equity and Inclusion in the AIS: Challenges and opportunities of remote conferences Information Systems Journal (IF 7.767) Pub Date : 2023-07-19 Marco Marabelli, Sam Zaza, Silvia Masiero, Jingyao (Lydia) Li, Kathy Chudoba
With this research opinion article, we aim to contribute to the ongoing conversation concerning diversity, equity and inclusion (DEI) within the IS community. Following Windeler et al.'s (2020) research on perceptions of DEI among members of the Association for Information Systems (AIS), we focus on how conferences should be convened in the post-COVID-19 era to maximise inclusivity. What are the benefits
-
‘What a waste of time’: An examination of cybersecurity legitimacy Information Systems Journal (IF 7.767) Pub Date : 2023-07-19 W. Alec Cram, John D'Arcy
Managers who oversee cybersecurity policies commonly rely on managerial encouragement (e.g., rewards) and employee characteristics (e.g., attitude) to drive compliant behaviour. However, whereas some cybersecurity initiatives are perceived as reasonable by employees, others are viewed as a ‘waste of time’. This research introduces employee judgements of cybersecurity legitimacy as a new angle for understanding
-
Gamified monetary reward designs: Offering certain versus chance-based rewards Information Systems Journal (IF 7.767) Pub Date : 2023-07-18 Martin Adam, Annika Reinelt, Konstantin Roethke
To motivate visitors to engage with websites, e-tailers widely employ monetary rewards (e.g., vouchers, discounts) in their website designs. With advances in user interface technologies, many e-tailers have started to offer gamified monetary reward designs (MRDs), which require visitors to earn the monetary reward by playing a game, rather than simply claiming the reward. However, little is known about
-
The practitioner perspective Information Systems Journal (IF 7.767) Pub Date : 2023-07-18 Robert M. Davison, Marco Marabelli, Yenni Tim, Cynthia Beath
The Information Systems (IS) discipline traces its origins to issues that were of interest to practitioners, but in recent years the practitioner perspective has often been neglected. Nevertheless, there is increasing recognition that the practitioner's perspective is still important and that the research we undertake can (or should) have implications for practitioners. Journals like MIS Quarterly
-
The digital augmentation of extremism: Reviewing and guiding online extremism research from a sociotechnical perspective Information Systems Journal (IF 7.767) Pub Date : 2023-07-17 Marten Risius, Kevin M. Blasiak, Susilo Wibisono, Winnifred R. Louis
Online extremism remains a persistent problem despite the best efforts of governments, tech companies and civil society. Digital technologies can induce group polarization to promote extremism and cause substantial changes to extremism (e.g., create new forms of extremism, types of threats or radicalization approaches). Current methods to counter extremism induce undesirable side-effects (e.g., ostracize
-
Design process knowledge for crisis-driven information systems solutions: Insights on building digital resilience from an action design research study Information Systems Journal (IF 7.767) Pub Date : 2023-07-17 Yenni Tim, Thiam Kian Chiew, Hooi Min Lim, Chin Hai Teo, Chirk Jenn Ng
As global disruptions escalate, digital resilience (DR)—the capacity to anticipate, absorb, and adapt to external shocks by leveraging Information Systems (IS)—has become crucial for individuals and organisations confronting and managing unprecedented crises. This research advances understanding on how to develop DR, drawing on insights from an Action Design Research (ADR) study conducted during the
-
Lead complementor involvement in the design of platform boundary resources: A case study of BMW's onboard apps Information Systems Journal (IF 7.767) Pub Date : 2023-07-06 Niklas Weiss, Maximilian Schreieck, Manuel Wiesche, Helmut Krcmar
An increasing number of companies have implemented digital platforms to attract complementors who create innovations on the platform. Establishing such digital platforms is a challenge for incumbent companies because they lack related experience and capabilities. In particular, boundary resources that are the interface between the platform and complementors need to be well-designed to attract complementors
-
Exploration–Exploitation: How business analytics powers organisational ambidexterity for environmental sustainability Information Systems Journal (IF 7.767) Pub Date : 2023-07-03 Yunfei Shi, Christine Van Toorn, Mikayla McEwan
Simultaneous exploration and exploitation (i.e., exploration–exploitation) can help a firm address short-term environmental requirements and ensure long-term environmental viability. Exploration–exploitation, however, challenges organisational practices because they compete for resources and time. While business analytics (BA) offers the potential to overcome these challenges, research to date offers
-
Information sharing and political polarisation on social media: The role of falsehood and partisanship Information Systems Journal (IF 7.767) Pub Date : 2023-06-21 Jason Weismueller, Richard L. Gruner, Paul Harrigan, Kristof Coussement, Shasha Wang
We explore if misinformation from political elites (i.e., members of the US Congress) and extreme partisan information from media outlets generate greater engagement than accurate information and non-extreme partisan information. We also investigate how exposure to these information types leads to negative emotions (e.g., anger) in individuals and its association with attitude polarisation. To this
-
Pickled eggs: Generative AI as research assistant or co-author? Information Systems Journal (IF 7.767) Pub Date : 2023-06-13 Robert M. Davison, Sven Laumer, Monideepa Tarafdar, Louie H. M. Wong
1 THE RISE AND HYPE OF GENERATIVE AI Over the last year, much has been written about Artificial Intelligence (AI) chatbots and their potential impact across the spectrum of research contexts. At the time of writing (March 2023), a Google search for the single term ‘ChatGPT’ indicates approximately 416 million hits, while Google Scholar suggests 4710 articles, a number that is likely to rise fast. Generative
-
A typology of multi-platform integration strategies Information Systems Journal (IF 7.767) Pub Date : 2023-06-04 Maximilian Schreieck, Jan Ondrus, Manuel Wiesche, Helmut Krcmar
Big Tech companies such as Alphabet (Google), Apple, Meta (Facebook), Alibaba, and Tencent have repeatedly demonstrated their capability to integrate multiple digital platforms successfully. However, the grasp of how multi-platform integration strategies are articulated and the potential benefits they bring forth remains limited. Previous research has predominantly focused on launch, growth, and competition
-
Building professional holding environments for crowd work job crafting through online communities Information Systems Journal (IF 7.767) Pub Date : 2023-06-03 Kim Simon Strunk, Franz Strich
Work is increasingly being organised via online platforms outside guiding organisational structures. Instead of having colleagues at work, crowd workers connect in online communities. We investigate how crowd workers build professional holding environments in online communities to compensate for the lack of organisational structures and we consider how they craft their crowd work activities to enhance
-
The spillover effects of online tourism platforms on sustainable development Information Systems Journal (IF 7.767) Pub Date : 2023-05-23 Yuting Chen, Nan Zhang, Xiaokang Cheng
In recent years, the proliferation of self-established and third-party online tourism platforms has impacted the visitor economy and social welfare sustainably. Tourism enterprises face the key decision of whether to join third-party platforms or sell tourism services/products directly to consumers. Some researchers have addressed issues about online tourism platforms, but none analyse the internal
-
Peering through the lens of high-reliability theory: A competencies driven security culture model of high-reliability organisations Information Systems Journal (IF 7.767) Pub Date : 2023-05-17 Farkhondeh Hassandoust, Allen C. Johnston
To improve organisational safety and enhance security efficiency, organisations seek to establish a culture of security that provides a foundation for how employees should approach security. There are several frameworks and models that provide a set of requirements for forming security cultures; however, for many organisations, the requirements of the frameworks are difficult to meet, if not impossible
-
Theorising moderation in the configurational approach: A guide for identifying and interpreting moderating influences in QCA Information Systems Journal (IF 7.767) Pub Date : 2023-04-23 Teng Ma, Yue Cheng, Zhengzhi Guan, Boying Li, Fangfang Hou, Eric Tze Kuan Lim
Given the multifaceted nature of digital phenomena, theorising has shifted from the correlational view toward the configurational approach, which embraces equifinality and seeks to identify conjunctural causal conditions culminating in a given outcome. Despite growing scholarly interest in the configurational approach, little is known about how moderation functions in conjunctural causation. Although
-
Sustaining complementor engagement in digital platform ecosystems: Antecedents, behaviours and engagement trajectories Information Systems Journal (IF 7.767) Pub Date : 2023-04-22 Martin Engert, Julia Evers, Andreas Hein, Helmut Krcmar
Digital platform ecosystems increasingly dominate the enterprise software domain, and the persistence of platforms depends on the sustained engagement of complementors. However, there is a limited understanding of its antecedents, complementors' evaluation of antecedents and the manifestations and dynamic changes of complementors' engagement. Therefore, we investigate complementors' engagement within
-
Workarounds as generative mechanisms for bottom-up process innovation—Insights from a multiple case study Information Systems Journal (IF 7.767) Pub Date : 2023-04-22 Christian Bartelheimer, Verena Wolf, Daniel Beverungen
Workarounds are goal-driven deviations from the standard operating procedures performed to overcome obstacles constraining day-to-day work. Despite starting as temporary fixes, they can become established across an organisation and trigger the innovation of processes and IT artefacts that can resolve misfits permanently. Although prior research has elicited antecedents and types of workarounds, it
-
The importance of theory at the Information Systems Journal Information Systems Journal (IF 7.767) Pub Date : 2023-04-12 Antonio Díaz Andrade, Monideepa Tarafdar, Robert M. Davison, Andrew Hardin, Angsana A. Techatassanasoontorn, Paul Benjamin Lowry, Sutirtha Chatterjee, Gerhard Schwabe
1 BACKGROUND AND MOTIVATION Theory is a crucial aspect of the information systems (IS) discipline. Authors draw from articles on how to develop theory and from the theories themselves to anchor knowledge contributions. Editors and reviewers expect to see novel theoretical insights in conjunction with empirical rigour and sophistication (cf. Hardin et al., 2022). The thinking of PhD students is shaped