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Sensegiving in organizations via the use of business analytics Information Technology & People (IF 2.495) Pub Date : 2021-04-09 Morteza Namvar, Ali Intezari, Ghiyoung Im
Purpose Business analytics (BA) has been a breakthrough technological development in recent years. Although scholars have suggested several solutions in using these technologies to facilitate decision-making, there are as of yet limited studies on how analysts, in practice, improve decision makers' understanding of business environments. This study uses sensemaking theory and proposes a model of how
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The match and mismatch between providers and customers in accommodation sharing: a cognitive style perspective Information Technology & People (IF 2.495) Pub Date : 2021-04-05 Aihui Chen, Ying Yu, Yaobin Lu
Purpose The peer-to-peer (P2P) accommodation-sharing market has developed rapidly on the strength of information technology in recent years. Matching providers and customers in an information technology (IT)-enabled platform is a key determinant of both parties' experiences and the healthy development of the platform. However, previous research has not sufficiently explained the mechanism of provider–customer
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E-participation decision across different channels Information Technology & People (IF 2.495) Pub Date : 2021-04-02 Yurong Yao, Peng Xu
Purpose This study focuses on understanding how channel features can affect people's intention to continue to use an electronic channel in public affairs and their recommendation behaviors. Specifically, three different channels are focused on: email, microblogs and online meetings. Design/methodology/approach A research model on an e-participation channel based on the channel-disposition framework
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“Bio to bits”: the Millennium Ecosystem Assessment (MA) as a metaphor for Big Data ecosystem assessment Information Technology & People (IF 2.495) Pub Date : 2021-04-02 Sepehr Ghazinoory, Shohreh Nasri, Roya Dastranj, Alfred Sarkissian
Purpose Big Data (BD) is not only a quintessential part of many economic activities but also has evolved into a veritable business ecosystem. However, most Big Data ecosystem (BDE) models have a technical, bottom-up focus and mostly lack the capability for a broad socioeconomic analysis. This paper identifies the Millennium Ecosystem Assessment (MA) as a useful, operational framework and uses a metaphorical
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Artificial intelligence video interviewing for employment: perspectives from applicants, companies, developer and academicians Information Technology & People (IF 2.495) Pub Date : 2021-04-01 Jin-Young Kim, WanGyu Heo
Purpose In 2018, an artificial intelligence (AI) interview platform was introduced and adopted by companies in Korea. This study aims to explore the perspectives of applicants who have experienced an AI-based interview through this platform and examines the opinions of companies, a platform developer and academia. Design/methodology/approach This study uses a phenomenological approach. The participants
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From fun-lovers to institutionalists: uncovering pluralism in IT occupational culture Information Technology & People (IF 2.495) Pub Date : 2021-03-30 Jocelyn Cranefield, Mary Ellen Gordon, Prashant Palvia, Alexander Serenko, Tim Jacks
Purpose The study aims to explore whether there is diversity of occupational culture among IT workers. Prior work conceptualizes IT occupational culture (ITOC) as based around six distinctive values (ASPIRE) but has not explored whether there is variation in ITOC. Design/methodology/approach Survey data from 496 New Zealand IT workers was used to create factors representing IT occupational values based
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Social network behavior inappropriateness: the role of individual-level espoused national cultural values Information Technology & People (IF 2.495) Pub Date : 2021-03-23 Manjul Gupta
Purpose The purpose of the current study is to investigate the effects of individual-level (espoused) cultural values (collectivism, power distance, uncertainty avoidance, masculinity and long-term orientation) on the individuals' acceptability of inappropriate social network behaviors. Design/methodology/approach The study employs survey data collected from 482 social network users (261 in the United
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How does business analytics contribute to organisational performance and business value? A resource-based view Information Technology & People (IF 2.495) Pub Date : 2021-03-23 Sheshadri Chatterjee, Nripendra P. Rana, Yogesh K. Dwivedi
Purpose The purpose of this article is to identify how the organisations are able to improve their business value through acquisition of business analytics capabilities and by improving their performance. Design/methodology/approach With the help of literature survey, along with standard resource-based view framework, a conceptual model has been developed. These have been statistically tested by collecting
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Project management: openings for disruption from AI and advanced analytics Information Technology & People (IF 2.495) Pub Date : 2021-03-15 Fred Niederman
Purpose The purpose of this essay is to illustrate how project management “pull” and AI or analytics technology “push” are likely to result in incremental and disruptive evolution of project management capabilities and practices. Design/methodology/approach This paper is written as a critical essay reflecting the experience and reflections of the author with many ideas drawn from and extending selected
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Healthcare workers' communicative constitution of health information technology (HIT) resilience Information Technology & People (IF 2.495) Pub Date : 2021-03-15 Ashley K. Barrett
Purpose Although resilience is heavily studied in both the healthcare and organizational change literatures, it has received less attention in healthcare information technology (HIT) implementation research. Healthcare organizations are consistently in the process of implementing and updating several complex technologies. Implementations and updates are challenged because healthcare workers often struggle
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Reconsidering the digital divide: an analytical framework from access to appropriation Information Technology & People (IF 2.495) Pub Date : 2021-03-09 Yvonne Ai-Chi Loh, Arul Chib
Purpose This paper presents a framework to measure the digital divide by considering a more comprehensive index of information and communication technology (ICT) predictors. The authors also address the conceptual and methodological problems in the digital divide field, given that its focus has been shifted from technological access to higher-order divides over the years. The proposed framework is
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Shared mental models and perceived proximity: a comparative case study Information Technology & People (IF 2.495) Pub Date : 2021-03-03 Efpraxia D. Zamani, Nancy Pouloudi
Purpose The aim of this study is to understand how virtual teams experience perceived proximity. Existing literature suggests that perceived proximity can be achieved through quality communication and increased identification. However, not much is known as to how these two may be achieved within the context of virtual teams. Design/methodology/approach The authors address their research question through
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Is this real? Cocreation of value through authentic experiential augmented reality: the mediating effect of perceived ethics and customer engagement Information Technology & People (IF 2.495) Pub Date : 2021-02-26 Saifeddin Alimamy, Waqar Nadeem
Purpose Rapid advancements in augmented reality (AR) technology have created new opportunities for service providers and customers to cocreate value. Using AR as a platform for generating authentic experiences, the purpose of this study is to explore the impact of authentic experiences on customers' intention to cocreate value while considering the mediating influence of perceived ethics and customer
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Do social networking sites promote life satisfaction? The explanation from an online and offline social capital transformation Information Technology & People (IF 2.495) Pub Date : 2021-02-24 Lin Huang, Daqing Zheng, Weiguo Fan
Purpose The use of social networking sites (SNSs) can promote life satisfaction mainly because of their social relationship benefits. Although prior studies examined the roles of different types of social capital (SC), the association between online and offline SC is ignored. This research addresses this gap by uncovering a mechanism of transformation between online and offline SC in terms of bonding
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Understanding peer recommendation in mobile social games: the role of needs–supplies fit and game identification Information Technology & People (IF 2.495) Pub Date : 2021-02-23 Le Wang
Purpose The purpose of this paper is to understand the antecedents of peer recommendations (generating positive word-of-mouth and recruiting others) in the context of mobile social games. Design/methodology/approach Drawing on the needs–supplies fit framework and social identity theory, this paper proposes that game design characteristics (challenge, fairness, innovativeness and ease of use) influence
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Job qualifications study for data science and big data professions Information Technology & People (IF 2.495) Pub Date : 2021-02-19 Marwah Ahmed Halwani, S. Yasaman Amirkiaee, Nicholas Evangelopoulos, Victor Prybutok
Purpose The lack of clarity in defining data science is problematic in both academia and industry because the former has a need for clarity to establish curriculum guidelines in their work to prepare future professionals, and the latter has a need for information to establish clear job description guidelines to recruit professionals. This lack of clarity has resulted in job descriptions with significant
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Technological and informational frames: explaining age-related variation in the use of patient accessible electronic health records as technology and information Information Technology & People (IF 2.495) Pub Date : 2021-02-19 Isto Huvila, Åsa Cajander, Jonas Moll, Heidi Enwald, Kristina Eriksson-Backa, Hanife Rexhepi
Purpose Data from a national patient survey (N = 1,155) of the Swedish PAEHR “Journalen” users were analysed, and an extended version of the theory of technological frames was developed to explain the variation in the technological and informational framing of information technologies found in the data. Design/methodology/approach Patient Accessible Electronic Health Records (PAEHRs) are implemented
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Exploring the relationship between information and communication technology collective behaviors and sense of community: an urban refugee analysis Information Technology & People (IF 2.495) Pub Date : 2021-02-19 Richard Canevez, Carleen Maitland, Ying Xu, Sydney Andrea Hannah, Raphael Rodriguez
Purpose Helping others use information and communication technologies (ICTs), such as mobile phones, can be beneficial for individuals and communities. In urban refugee communities, displaced and living far from home, collective behaviors with mobile phones can generate a sense of belonging. The purpose of this paper is to explore the potential for these offline behaviors to generate a sense of community
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E-waste information security protection motivation: the role of optimism bias Information Technology & People (IF 2.495) Pub Date : 2021-02-18 Hao Chen, Ofir Turel, Yufei Yuan
Purpose Electronic waste (e-waste) such as discarded computers and smartphones may contain large amounts of confidential data. Improper handling of remaining information in e-waste can, therefore, drive information security risk. This risk, however, is not always properly assessed and managed. The authors take the protection motivation theory (PMT) lens of analysis to understand intentions to protect
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The dashang feature in social media: a personality and justice theory perspective Information Technology & People (IF 2.495) Pub Date : 2021-02-18 Jinlin Wan, Yaobin Lu, Sumeet Gupta
Purpose Dashang refers to a reward given voluntarily to street performers in return for their performance. Some social media platforms have created a way to integrate this as a function, referred to as the dashang feature, to allow users to reward live performers online as well. Over the last few years, this function has become extremely popular among social media users, as it recreates the nostalgic
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Analysis of challenges for blockchain adoption within the Indian public sector: an interpretive structural modelling approach Information Technology & People (IF 2.495) Pub Date : 2021-02-12 Nripendra P. Rana, Yogesh K. Dwivedi, D. Laurie Hughes
Purpose Blockchain is one of the most significant emerging technologies that is set to transform many aspects of industry and society. However, it has several major technical, social, legal, environmental and ethical complexities that offer significant challenges for mainstream use within the public sector. The coronavirus disease 2019 (COVID-19) pandemic has compelled many public sector employees
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Understanding employees' information security identities: an interpretive narrative approach Information Technology & People (IF 2.495) Pub Date : 2021-02-16 Jeffrey D. Wall, Prashant Palvia
Purpose The authors seek to understand the formation of control- and security-related identities among organizational employees through and interpretive narrative analysis. The authors also seek to identify how the identities form over time and across contexts. Several identities are identified as well as the changes that may occur in the identities. Design/methodology/approach Few interpretive or
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Enhancing supply chain sensing capability through social media: an environmental scanning perspective Information Technology & People (IF 2.495) Pub Date : 2021-02-02 Jiahe Song, Kang-Bok Lee, Zhongyun Zhou, Lin Jia, Casey Cegielski, Soo Il Shin
Purpose The purpose of this study is to investigate the relationship between social media and sensing capability for supply chain management (SCM) from an environmental scanning perspective. The authors consider upstream supply and downstream customer markets as two aspects of social media-enabled environmental scanning (SMES). The moderating effects of three uncertainties are explored. Design/methodology/approach
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Understanding business analytics continuance in agile information system development projects: an expectation-confirmation perspective Information Technology & People (IF 2.495) Pub Date : 2021-02-04 Ransome Epie Bawack, Muhammad Ovais Ahmad
Purpose This paper seeks to examine how expectations from business analytics (BA) by members of agile information systems development (ISD) teams affect their perceptions and continuous use of BA in ISD projects. Design/methodology/approach Data was collected from 153 respondents working in agile ISD projects and analysed using partial least squares structural equation modelling techniques (PLS-SEM)
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Social media use by first-generation college students and two forms of social capital: a revealed causal mapping approach Information Technology & People (IF 2.495) Pub Date : 2021-02-01 Xuefei (Nancy) Deng, Yesenia Fernández, Meng Zhao
Purpose The purpose of this study is to examine social media use and its impacts on first generation students by answering the two questions: how do FGS use social media on college campuses, compared to their peers? How does the use of social media affect their academic experiences? Design/methodology/approach This qualitative study adopted social capital theory as a sensitizing framework for understanding
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Digital labour platforms in Pakistan: institutional voids and solidarity networks Information Technology & People (IF 2.495) Pub Date : 2021-01-29 Fareesa Malik, Richard Heeks, Silvia Masiero, Brian Nicholson
Purpose While digital labour platforms are being increasingly studied across the Global South, the existing literature does not conceptualise the theoretical link between such platforms and socio-economic development. This paper theorises such a link drawing on the notion of institutional voids defined, as in Khanna and Palepu (2010), as “the absence of intermediaries to efficiently connect buyers
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The role of patient engagement in patient-centric health information exchange (HIE) initiatives: an empirical study in the United States Information Technology & People (IF 2.495) Pub Date : 2021-01-25 Pouyan Esmaeilzadeh, Spurthy Dharanikota, Tala Mirzaei
Purpose Patient-centric exchanges, a major type of Health Information Exchange (HIE), empower patients to aggregate and manage their health information. This exchange model helps patients access, modify and share their medical information with multiple healthcare organizations. Although existing studies examine patient engagement, more research is required to investigate patients' attitudes and willingness
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Tablets for problem-solving through a flow theory: the impact of navigation and visual appearance on perceived performance and efficiency Information Technology & People (IF 2.495) Pub Date : 2021-01-22 Dezhi Wu, Jingjun (David) Xu, Sue Abdinnour
Purpose The paper aims to investigate how a tablet's design features, namely, its navigation design and visual appearance, influence users' enjoyment, concentration and control, when using tablets for problem-solving, and thereafter how their core flow experiences impact their perceived performance and efficiency with problem-solving. Design/methodology/approach This study uses a field survey approach
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Avoidance behaviour towards using pirated software: testing a seven-component model on SME employees Information Technology & People (IF 2.495) Pub Date : 2021-01-22 Muhammad Sabbir Rahman, Md Afnan Hossain, Fadi Abdel Muniem Abdel Fattah, Abdel Mubdiu Ibne Mokter
Purpose This research aims to develop and test a conceptual model for shaping small and medium enterprise (SME) employees' avoidance behaviour towards using pirated software. The model specifies the components of morality, spirituality, emotional intelligence and ethical values that influence employees' avoidance behaviour towards using pirated software. Design/methodology/approach A conceptual framework
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Anxiety buffers and the threat of extreme automation: a terror management theory perspective Information Technology & People (IF 2.495) Pub Date : 2021-01-15 Frank Goethals, Jennifer L. Ziegelmayer
Purpose The advent of extreme automation from new technologies such as artificial intelligence portends a massive increase in unemployment. The psychological impact of this threat on the workforce is critically important. This paper aims to examine the functioning of individuals' anxiety buffers in response to this threat. Design/methodology/approach A two-stage mixed-methods design is used. In stage
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Technostress and its influence on employee information security policy compliance Information Technology & People (IF 2.495) Pub Date : 2020-12-28 Forough Nasirpouri Shadbad, David Biros
Purpose This study focuses on unintended negative consequences of IT, called technostress. Given that employees are recognized as a major information security threat, it makes sense to investigate how technostress resulting from employees' constant interaction with IT influences the likelihood of security incidents. Although past research studied the concept of security-related technostress, the effect
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Understanding determinants of social networking service fatigue: an interpretive structural modeling approach Information Technology & People (IF 2.495) Pub Date : 2020-12-22 Lin Xiao, Ting Pan, Jian Mou, Lihua Huang
Purpose The purpose of this paper is to build a comprehensive structural model to demonstrate the interrelationships of factors influencing social networking service (SNS) fatigue and to identify the varying degrees of influence. Design/methodology/approach A total of 14 factors influencing SNS fatigue are identified through an extensive literature review. Interpretive structural modeling (ISM) and
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Trust and elderly users' continuance intention regarding mobile health services: the contingent role of health and technology anxieties Information Technology & People (IF 2.495) Pub Date : 2021-01-04 Fanbo Meng, Xitong Guo, Zeyu Peng, Qiang Ye, Kee-Hung Lai
Purpose Mobile health (mHealth) services are considered an important means of relieving the problems of the aging population. The efficiency of mHealth services can be enhanced by engaging more elderly users and guaranteeing their continued use. However, limited attention has been directed toward investigating elderly users' continuance intention regarding mHealth services. The purpose of this paper
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The role of intrinsic and extrinsic motivations in sharing economy post-adoption Information Technology & People (IF 2.495) Pub Date : 2021-01-04 Tiago Oliveira, Iolanda Barbeitos, Antonela Calado
Purpose The purpose of this paper is to examine use and sharing economy (SE) continuance intention, and the mediation effects of use between individuals' motivations and SE continuance intention. A theoretical model is developed to explain use and SE continuance intention as intrinsic and extrinsic motivated behaviour, as proposed by self-determination theory. Factors are derived from SE context and
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Dynamics of convergence behaviour in social media crisis communication – a complexity perspective Information Technology & People (IF 2.495) Pub Date : 2021-01-08 Milad Mirbabaie, Stefan Stieglitz, Felix Brünker
Purpose The purpose of this study is to investigate communication on Twitter during two unpredicted crises (the Manchester bombings and the Munich shooting) and one natural disaster (Hurricane Harvey). The study contributes to understanding the dynamics of convergence behaviour archetypes during crises. Design/methodology/approach The authors collected Twitter data and analysed approximately 7.5 million
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The impact of information technology culture and personal innovativeness in information technology on digital entrepreneurship success Information Technology & People (IF 2.495) Pub Date : 2020-12-31 Mumin Abubakre, Yiwei Zhou, Zhongyun Zhou
Purpose Very little or no study has explored the predictors of behaviour and traits that determine digital entrepreneurship (DE) success. In response, the purpose of this paper is to present a research model that takes information technology (IT) culture as a theoretical lens and personal innovativeness and experience in IT projects as theoretical constructs to predict behaviour and traits that explain
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Exhaustion and dependency: a habituation–sensitization perspective on the duality of habit in social media use Information Technology & People (IF 2.495) Pub Date : 2021-01-11 Amr Soror, Zachary R. Steelman, Ofir Turel
Purpose The current work builds on the dual process theory of habituation and sensitization to empirically investigate theory-based mechanisms through which social media use habit influences continued social media use intentions in the context of problematic social media use (SMU). Design/methodology/approach We build on the dual process theory of habituation and sensitization and test our model with
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Information ecology in digitalising welfare services: a multi-level analysis Information Technology & People (IF 2.495) Pub Date : 2020-12-07 Satu Pekkarinen, Mervi Hasu, Helinä Melkas, Eveliina Saari
Purpose The purpose of this paper is to examine and reinterpret information ecology in the context of the changing environment of services, which has been strongly affected by digitalisation and increasing citizen engagement. Here, information ecology refers to the interaction and co-evolution of technologies, human beings and the social environment. Design/methodology/approach The data consist of
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Investigating predictors of online vigilance among university students Information Technology & People (IF 2.495) Pub Date : 2020-12-08 Daniel B. Le Roux, Douglas A. Parry
Purpose Online vigilance is a novel construct which describes individual differences in users' cognitive orientation to online connectedness, their attention to and integration of online-related cues and stimuli and their prioritisation of online communication. Its proponents argue that it is acquired through the processes of instrumental and attentional training that underlie media use behaviours
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Ambient assisted living and European funds: a bibliometric approach Information Technology & People (IF 2.495) Pub Date : 2020-12-01 Gloria Puliga, Akhatjon Nasullaev, Flavio Bono, Eugenio Gutiérrez, Fernanda Strozzi
Purpose The authors analyse the impact of European funding research programmes on the topic of Ambient Assisted Living by considering its status, future context, and the implications for prospective knowledge management. Design/methodology/approach The authors apply our variation of classical Systematic Literature Review – Systematic Literature Network Analysis, which also includes bibliographic networks
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Pathways to improving financial inclusion through mobile money: a fuzzy set qualitative comparative analysis Information Technology & People (IF 2.495) Pub Date : 2020-11-23 PK Senyo, Ellis L.C. Osabutey, Konan A. Seny Kan
Purpose The purpose of this study is to investigate and explain pathways through which mobile money can improve financial inclusion. Design/methodology/approach The study used 294 survey responses from mobile money users in Ghana. The data were analysed using fuzzy set qualitative comparative analysis (fsQCA). Findings The findings reveal four pathways for improving financial inclusion through mobile
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Digital access through smartphones and well-being of BoP women: insights from a field study in India Information Technology & People (IF 2.495) Pub Date : 2020-12-02 Rishikesan Parthiban, Saravana Jaikumar, Jayanta Basak, Somprakash Bandyopadhyay
Purpose The authors study the effect of access to smartphones on the socio-economic well-being in the case of rural base of the pyramid (BoP) women. While smartphone access may have its benefits, the paper suggests augmenting access with a sociotechnical intermediary (STI) that facilitates training and online community building to enhance the well-being outcomes. Design/methodology/approach The authors
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Internet users beware, you follow online health rumors (more than counter-rumors) irrespective of risk propensity and prior endorsement Information Technology & People (IF 2.495) Pub Date : 2020-12-01 Anjan Pal, Snehasish Banerjee
Purpose The Internet is a breeding ground for rumors. A way to tackle the problem involves the use of counter-rumor messages that refute rumors. This paper analyzes users' intention to follow rumors and counter-rumors as a function of two factors: individuals' risk propensity and messages' prior endorsement. Design/methodology/approach The paper conducted an online experiment. Complete responses from
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Narrative and aesthetics as antecedents of perceived learning in serious games Information Technology & People (IF 2.495) Pub Date : 2020-12-17 Andreas Alexiou, Michaéla C. Schippers, Ilan Oshri, Spyros Angelopoulos
Purpose This study uses a critically acclaimed digital game as an instructional tool to explore the role of emotional design elements on psychological flow and perceived learning. Design/methodology/approach The authors employ transportation theory to generate a set of antecedents of psychological flow and the theory of flow to connect the gaming experience to positive learning outcomes. The authors
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Community attachment and emotional well-being: an empirical study of an online community for people with diabetes Information Technology & People (IF 2.495) Pub Date : 2020-11-04 Philip Fei Wu, Roberta Bernardi
Purpose The purpose of this study is to investigate how community attachment to an OHC reduces the OHC users' emotional distress and therefore improves their emotional well-being. Design/methodology/approach A survey study was conducted in one of the largest online health communities (OHC) for people with diabetes. Findings OHC participants are likely to experience reduced emotional distress when they
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Effectiveness of e-learning: the mediating role of student engagement on perceived learning effectiveness Information Technology & People (IF 2.495) Pub Date : 2020-10-20 Ritanjali Panigrahi, Praveen Ranjan Srivastava, Prabin Kumar Panigrahi
Purpose This study extends the literature on the effectiveness of e-learning by investigating the role of student engagement on perceived learning effectiveness (PLE) in the context of Indian higher education. Further, the impact of personal factors (Internet self-efficacy (ISE)) and environmental factors (information, system and service quality parameters) on various dimensions of student engagement
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The moderating roles of technological self-efficacy and time management in the technostress and employee performance relationship through burnout Information Technology & People (IF 2.495) Pub Date : 2020-10-20 Serdar Yener, Aykut Arslan, Sebahattin Kilinç
Purpose The ongoing dispute as to whether using technology extensively at work may cause harm continues to gain momentum. Thus, the need for more research on the harmful effect of using technology at work and on the indirect effects on work performance is needed. The call for additional moderators in technostress research is still ongoing. The research contributes to the abovementioned gaps in the
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Does multitasking computer self-efficacy mitigate the impact of social media affordances on overload and fatigue among professionals? Information Technology & People (IF 2.495) Pub Date : 2020-10-20 A.K.M. Najmul Islam, Eoin Whelan, Stoney Brooks
Purpose This paper investigates the moderating role of multitasking computer self-efficacy on the relationship between social media affordances and social media overload as well as its moderation between social media overload and social media fatigue. Design/methodology/approach The authors hypothesize that social media affordances will have a positive impact on social media overload (i.e. information
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Media system dependency and user attachment in social Q&A communities: do active users and lurkers differ? Information Technology & People (IF 2.495) Pub Date : 2020-10-19 Xiabing Zheng, Xiao Shi, Feng Yang
Purpose This study aims at exploring users' motives to form attachments within the social Q&A community context and identifying the differences between active users and lurkers when building emotional attachments. By utilizing the media system dependency (MSD) theory, this study investigates into the driving factors of dependency relations (understanding, orientation and play) to user attachments (i
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Creating value using public big data: comparison of driving factors from the provider's perspective Information Technology & People (IF 2.495) Pub Date : 2020-10-13 Ji Yeon Cho, Bong Gyou Lee
Purpose The revitalization of big data has gained attention in the public sector. However, such open government data (OGD) is facing major challenges with respect to data quality and limited use. To solve this problem, this study analyzes the factors driving the use of OGD from the perspective of data providers in the public sector. Design/methodology/approach Using the analytic hierarchy process and
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The impact of anonymous, two-way, computer-mediated communication on perceived whistleblower credibility Information Technology & People (IF 2.495) Pub Date : 2020-10-01 Jacob A. Young, James F. Courtney, Rebecca J. Bennett, Timothy Selwyn Ellis, Clay Posey
Purpose The purpose of this study was to investigate the impact of two-way, computer-mediated communication on investigator perceptions of whistleblower credibility. Design/methodology/approach Investigators were recruited to participate in an online experiment that tasked subjects with evaluating simulated two-way, computer-mediated communication between an investigator and whistleblower. Several
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Dark side of online social games (OSG) using Facebook platform: effect of age, gender, and identity as moderators Information Technology & People (IF 2.495) Pub Date : 2020-09-25 Sheshadri Chatterjee
Purpose Online social games (OSG) possess unique characteristics that distinguish them from other kind of online games. Its overuse has brought addiction to it. In this perspective, the purpose of this study is to identify the factors impacting addiction of OSG and to investigate the role of age, gender and identity (students and non-students) to moderate addiction of OSG. Design/methodology/approach
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Why organizations fail to share knowledge: an empirical investigation and opportunities for improvement Information Technology & People (IF 2.495) Pub Date : 2020-09-24 John Israilidis, Evangelia Siachou, Stephen Kelly
Purpose This paper explores critical failure factors (CFFs) in the context of knowledge sharing. It provides further insights into what can cause knowledge- sharing failures, inflexible knowledge-sharing strategies and ineffective knowledge- sharing mechanisms. It also examines how practitioners can reduce or even mitigate such dysfunctions. Design/methodology/approach A case-based inductive approach
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Many hands make light work: towards a framework of digital co-production to co-creation on social platforms Information Technology & People (IF 2.495) Pub Date : 2020-09-23 Sultana Lubna Alam
Purpose Recent technological advances have enabled consumers and citizens to contribute to organizational processes through co-production and co-creation in ways that challenge traditional co-production. However, the practices and capabilities for value co-creation are less understood, particularly in an increasingly networked social government ecosystem. The purpose of this research is to examine
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Continuous e-learning at the workplace: the passport for the future of knowledge Information Technology & People (IF 2.495) Pub Date : 2020-09-21 Amra Kapo, Alisa Mujkic, Lejla Turulja, Jasna Kovačević
Purpose Conceptual model in this paper combines existing scientific knowledge grounded in theories of planned behavior, diffusion of innovation and a unified theory of acceptance and use of technology, while aiming to identify relevant determinants of continuous use of e-learning by employees who used e-learning in the past year at their workplace. Design/methodology/approach The authors developed
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The “Right” recipes for security culture: a competing values model perspective Information Technology & People (IF 2.495) Pub Date : 2020-09-18 Hwee-Joo Kam, Thomas Mattson, Dan J. Kim
Purpose This study argues that the effect of perceived organizational culture on the formation of security-related subjective norms and the level of compliance pressure will vary based on how the employees perceive their organization's cultural values. These perceptions reflect on the assumptions and principles that organizations use to guide their security-related behaviors. To make these arguments
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Does role conflict influence discontinuous usage intentions? Privacy concerns, social media fatigue and self-esteem Information Technology & People (IF 2.495) Pub Date : 2020-09-11 Xiaojun Fan, Xinyu Jiang, Nianqi Deng, Xuebing Dong, Yangxi Lin
Purpose Using WeChat moments as an example, this article explores the impact of user role conflict on privacy concerns, social media fatigue and the three dimensions of discontinuous usage intention: control activities, short breaks and suspend usage intentions. Moreover, the moderating function of self-esteem in this process is examined. Design/methodology/approach The conceptual model includes role
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Predicting popular contributors in innovation crowds: the case of My Starbucks Ideas Information Technology & People (IF 2.495) Pub Date : 2020-09-11 Chien-Yi Hsiang, Julia Taylor Rayz
Purpose This study aims to predict popular contributors through text representations of user-generated content in open crowds. Design/methodology/approach Three text representation approaches – count vector, Tf-Idf vector, word embedding and supervised machine learning techniques – are used to generate popular contributor predictions. Findings The results of the experiments demonstrate that popular
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The role of integrated offline/online social activity and social identification in Facebook citizenship behaviour formation Information Technology & People (IF 2.495) Pub Date : 2020-09-08 Zeeshan Ahmed Bhatti, Ghulam Ali Arain, Hina Mahboob Yasin, Muhammad Asif Khan, Muhammad Shakaib Akram
Purpose Drawing on social identity theory and prosocial behaviour research, this study explores how people's integration of their offline and online social activities through Facebook cultivates their Facebook citizenship behaviour (FCB). It also offers further insight into the underlying mechanism of offline and online social activity integration - FCB relation by investigating people's social identification
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Researcher perspective in the IS discipline: an empirical study of articles in the basket of 8 journals Information Technology & People (IF 2.495) Pub Date : 2020-08-30 Roger Clarke, Robert M. Davison, Wanying Jia
Purpose The purpose of this paper is to explore the nature of “researcher perspective” in articles published in the AIS Basket of 8 journals. Design/methodology/approach Purposive sampling: descriptive analysis of 659 articles published in three complete years of each of the eight leading journals (2001, 2008, 2015). Findings When observing phenomena, IS researchers mostly adopt the perspective of
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