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Examining the roles of students' beliefs and security concerns for using smartwatches in higher education Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-09-16 Mostafa Al-Emran, Andrina Granić, Mohammed A. Al-Sharafi, Nisreen Ameen, Mohamed Sarrab
PurposeDespite the increased use of wearables in education, little attention has been paid to why some students are more likely to adopt smartwatches than others. The question of what impacts the adoption of smartwatches in educational activities is still neglected. In addition, the question of how security determinants can affect the adoption of smartwatches by students has not been addressed yet
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Pathological test type and chemical detection using deep neural networks: a case study using ELISA and LFA assays Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-08-03 Marzia Hoque Tania, M. Shamim Kaiser, Kamal Abu-Hassan, M. A. Hossain
Purpose The gradual increase in geriatric issues and global imbalance of the ratio between patients and healthcare professionals has created a demand for intelligent systems with the least error-prone diagnosis results to be used by less medically trained persons and save clinical time. This paper aims at investigating the development of an image-based colourimetric analysis. The purpose of recognising
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Blockchain for next generation services in banking and finance: cost, benefit, risk and opportunity analysis Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-06-30 Mohamad Osmani, Ramzi El-Haddadeh, Nitham Hindi, Marijn Janssen, Vishanth Weerakkody
Purpose: The purpose of this paper is to help in providing a better understanding of the application of blockchain technology in the context of the banking and finance sectors. The aim is to outline blockchain's benefits, opportunities, costs, risks as well as challenges of the technology in the context of banking and finance services. Design/methodology/approach: Careful examination of the extant
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Waste to energy and circular economy: the case of anaerobic digestion Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-06-18 Zahid Hussain, Jyoti Mishra, Emanuela Vanacore
This paper highlights how biological waste materials can be used for generating the much needed energy and obtaining nutrient-rich compost for agriculture through anaerobic digestion (AD). The paper further highlights the importance of small and medium enterprises (SMEs) in using AD for converting waste to energy (WTE), leading to many environmental benefits as well as clean energy generation. It would
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Systems change in UK HEIs: how do culture, management, users and systems align? Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-04-14 Dimitra Skoumpopoulou, Andrew Robson
Purpose - Assessing the implementation of integrated Information Systems in UK Higher Education Institutions via multiple internal stakeholders.Design/methodology/approach – Analysing the implementation strategy of two HEIs and assessing the impact of new systems on working practices. This involves interviews with various stakeholder groups from the HEIs, capturing 35 interviews.Findings – Growth of
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Adoption of blockchain in supply chain: an analysis of influencing factors Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-31 Dnyaneshwar Ghode, Vinod Yadav, Rakesh Jain, Gunjan Soni
Blockchain technology (BT) is setting world-shattering standard in all type of transactions in business. BT has the prospective to drastically transform supply chain (SC). The main challenge is to enhance trust among the SC stakeholders. This paper aims to identify and prioritize the factors and its challenges that influence the adoptability of BT in SC. The prioritization of these factors will be
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Examining the impact of mobile interactivity on customer engagement in the context of mobile shopping Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-19 Ali Abdallah Alalwan, Raed Salah Algharabat, Abdullah Mohammed Baabdullah, Nripendra P. Rana, Zainah Qasem, Yogesh K. Dwivedi
This study aims to examine the impact of mobile interactivity dimensions (active control, personalization, ubiquitous connectivity, connectedness, responsiveness and synchronicity) on customer engagement.,A quantitative field survey study was conducted to collect the required data from actual users of mobile shopping in three countries: Jordan, the United Kingdom (UK) and Saudi Arabia.,The results
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Quantifying the sustainability of Bitcoin and Blockchain Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-19 John Fry, Jean-Philippe Serbera
Purpose. We develop new quantitative methods to estimate the level of speculation and long-term sustainability of Bitcoin and Blockchain. Design/Methodology/Approach. We explore the practical application of speculative bubble models to cryptocurrencies. We then show how the approach can be extended to provide estimated brand values using data from Google Trends. Findings. We con�rm previous �ndings
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Understanding barriers to circular economy: cases from the manufacturing industry Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-13 Bjoern Jaeger, Arvind Upadhyay
Most companies include a commitment for sustainable growth involving a switch towards the circular economy (CE) model. The purpose of this paper is to present barriers to CE adoption identified by a literature review. The paper also addresses the particular challenges faced by manufacturers by answering the research question: What are the dominant barriers faced by the manufacturing industry in moving
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Understanding security in the government's use of blockchain technology with value focused thinking approach Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-13 Gaki Tshering, Shang Gao
The purpose of the research is to assess security concerns in government's use of Blockchain technology through the lens of value focused thinking (VFT) approach.,Qualitative methods such as open ended questions and interviews were used to gather data and the data was analysed in a structured approach to formulate a means-ends network of objectives. The data were collected from eight interviews of
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Blockchain in logistics industry: in fizz customer trust or not Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-13 Geetika Jain, Harjit Singh, K. R. Chaturvedi, Sapna Rakesh
The study is an attempt to explore much talked but less understood issue of “blockchain in logistics industry” in modern perspective. The customers' acceptance of blockchain technology in logistics and supply chain is tested through “Technology Acceptance Model” by using attitude, perceived usefulness (PU), perceived ease of use (PEOU), behavioral intention and use behavior.,Data has been collected
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E-strategies for aftermarket facilitation in the global semiconductor manufacturing industry Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-12 Patrick Hickey, Eugene Kozlovski
The paper presents one of the first attempts to identify and categorise the fundamental barriers currently preventing the multibillion semiconductor equipment manufacturing industry from implementing existing B2B e-trading models for its secondary market. It furthermore proposes a global e-business strategy supporting aftermarket integration with the industry's supply chain.,Because of the global nature
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Modeling the contingent role of technological optimism on customer satisfaction with self-service technologies Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-08 Abdul Kadir Othman, Muhammad Iskandar Hamzah, Lailatul Faizah Abu Hassan
Based on the E-Service Quality (E-SQ) model, this study investigates the effects of self-service technology (SST) quality attributes, specifically automated teller machines (ATMs), on customer satisfaction. The interaction effects of technological optimism on the abovementioned link are also examined. SST usage is conceptualized as a multidimensional construct that consists of five dimensions (reliability
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Analyzing industry stakeholders using open-source competitive intelligence – a case study in the automotive supply industry Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-08 Corinna Juliane Lutz, Freimut Bodendorf
Continually evolving market structures characterized by high competition and simultaneous coopetition raise the need for the awareness of strategic actions of industry stakeholders and therefore the field of competitive intelligence (CI). Hence, this paper aims to provide a case-based method to enrich and automate the entire CI cycle using open-source data to analyze the industry environment.,The research
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Designing an architecture description language for nontechnical actors and purposes (NOTE-ADL) Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-06 Stefan Strohmeier, Felix Gross
The paper proposes the development of a graphical architecture description language (ADL) that allows a better understanding of software architectures for nontechnical actors and purposes and, beyond, can serve as a communication tool between domain experts and IT experts, for instance, in a software development process.,The paper follows the methods and guidelines of design science research. By deriving
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Exploring the team dynamic learning process in software process tailoring performance Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-03-02 Jung-Chieh Lee, Chung-Yang Chen
Software process tailoring (SPT) is a knowledge- and learning-intensive activity in which a software project team customizes its software development processes to accommodate project particularities. Because SPT critically influences how a project is conducted, SPT performance should be investigated, but the extant literature lacks investigations into how team knowledge mechanisms and team environments
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Push-pull-mooring framework for e-commerce adoption in small and medium enterprises Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-01-07 Aries Susanty, Agil Handoko, Nia Budi Puspitasari
The purpose of this paper is twofold: first, to develop a conceptual model using the push-pull-mooring (PPM) framework to understand the switching behavior of small- and medium-size enterprises (SMEs) of batik from adopting traditional marketing to e-commerce; and, second, to test whether the PPM variables prevent or lead to the switching behavior of SMEs of batik to adopt e-commerce.,This study uses
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Fostering ICT use by older workers Journal of Enterprise Information Management (IF 2.659) Pub Date : 2020-01-02 Ewa Soja, Piotr Soja
Adaptation to the requirements of digital economy is especially difficult for older workers, which is a challenge for today’s organizations due to workforce shrinking and ageing. Therefore, the purpose of this paper is to investigate how it is possible to develop older employees’ potential in technology use in the business environment.,The authors examined how employees at various age perceive barriers
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Adoption of information systems in organizations Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-11-14 Muhammad Arshad, Mariam Farooq, Sadia Afzal, Omer Farooq
The purpose of this paper is to determine the factors influencing the adoption of new information systems (IS) in organizations. Based on the institutional theory, this research proposes that organizations may induce their employees to adopt new IS by creating three types of institutional pressure: coercive, normative and mimetic. It is further argued that the effects of these three institutional pressures
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A new approach of social media analytics to predict service quality: evidence from the airline industry Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-11-14 Xin Tian, Wu He, Chuanyi Tang, Ling Li, Hangjun Xu, David Selover
Research on how to use social media data to measure and evaluate service quality is still limited. To fill the research gap in the literature, the purpose of this paper is to open a new avenue for future work to measure the service quality in the service industry by developing a new analytical approach of using social media analytics to evaluate service quality.,This paper uses social media data to
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Trust and reciprocity effect on electronic word-of-mouth in online review communities Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-11-13 Rebwar Kamal Gharib, Alexeis Garcia-Perez, Sally Dibb, Zilia Iskoujina
Social media developments in the last decade have led to the emergence of a new form of word of mouth (WOM) in the digital environment. Electronic word-of-mouth (eWOM) is considered by many scholars and practitioners to be the most influential informal communication mechanism between businesses and potential and actual consumers. The purpose of this paper is to extend knowledge about WOM in this new
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Collaboration in a circular economy Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-11-13 Manoj Dora
Purpose – Given the lacuna in sustainability studies which investigate collaborative supply chain relationships in the context of the circular economy (CE), the purpose of this paper is to explore how farmers manage stakeholder relationship in the supply chain to reduce food waste within the CE framework. Design/methodology/approach – A qualitative approach using semi-structured interviews is used
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Critical determinants for electronic market adoption Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-11-13 Hepu Deng, Sophia Xiaoxia Duan, Feng Luo
Understanding the critical determinants for the adoption of electronic markets (e-markets) is significant for the development of sustainable electronic business. The purpose of this paper is to investigate the critical determinants for the adoption of e-markets in Australian small- and medium-sized enterprises (SMEs) for electronic business.,A comprehensive review of the related studies is conducted
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A cross-cultural analysis of perceived product quality, perceived risk and purchase intention in e-commerce platforms Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-11-13 Elena Rosillo-Díaz, Francisco Javier Blanco-Encomienda, Esmeralda Crespo-Almendros
While there have always been cultural differences between countries and between individuals, the virtualisation of markets is rendering the impact of these differences even more salient. There is clear evidence that cultural dimensions are relevant in the adoption and use of e-commerce. The purpose of this paper is to analyse the significant effects of individual cultural dimensions on perceived product
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Organizational culture and information systems strategic alignment Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-11-13 Nesrine Chtourou Ben Amar, Randa Ben Romdhane
Information systems (IS) strategic alignment is a significant chief information officers (CIO) and top management issue because of its impact on a firm’s performance and profitability. Previous studies have primarily examined informal dimension’s influence on IS strategic alignment. Nevertheless, a few research works have emphasised cultural dimension’s effect. The purpose of this paper is to empirically
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A comprehensive framework for Internet of Things development Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-11-13 Kimia Ghaffari, Mohammad Lagzian, Mostafa Kazemi, Gholamreza Malekzadeh
Despite the availability of prior studies on the Internet of Things (IoT) development, they have largely focused on challenges associated with evolving IoT. Hence, identifying requirements for IoT development, as a multifaceted phenomenon, whereby the challenges would be tackled remains a less-explored valuable line of inquiry. The purpose of this paper is to present a holistic view of crucial building
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Intention to adopt mobile payment in physical stores Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-11-13 Yonathan Dri Handarkho, Yulius Harjoseputro
The purpose of this paper is to develop a theoretical model based on Push–Pull–Mooring (PPM) framework consisting of direct, indirect and moderating effects, derived from technology acceptance model, unified theory of acceptance and use of technology and other extended theory, to address the main factor influencing an individual in adopting mobile payment (MP) in physical stores. The research, therefore
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What drives customer satisfaction and word of mouth in mobile commerce services? A UTAUT2-based analytical approach Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-10-24 Zoran Kalinić, Veljko Marinković, Aleksandar Djordjevic, Francisco Liebana-Cabanillas
The purpose of this paper, which is based on the UTAUT2 model, is to develop and evaluate a predictive model of customer satisfaction related to mobile commerce (m-commerce) and the willingness to recommend this service to others.,The study was conducted based on a sample of 402 respondents. Confirmative factor analysis was used to evaluate the validity of the model, while structural equation modeling
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Digital natives vs digital immigrants Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-10-11 Mohammad Hossein Jarrahi, Ali Eshraghi
Generational membership is argued to have an impact on how social technologies are used for knowledge sharing and communication in organizational contexts. Previous research has especially underscored the difference between digital natives and digital immigrants in how they make sense of and interact with social technologies for work. The purpose of this paper is to provide a multidimensional perspective
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Exploring the opportunity of digital voice assistants in the logistics and transportation industry Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-10-11 Wei-Hung Hsiao, Tsung-Sheng Chang
The logistics industry has benefited hugely from the growth of e-commerce. The logistics and transportation industry operators have realized that higher-quality service and logistics management provides the competitive edge as the primary channel of communication with consumers. Digital voice assistants (DVA) is an information system based on an artificial intelligence framework that can interact through
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Distrust issues in business-to-business e-procurement decisions Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-10-11 Dothang Truong
Despite the important role of distrust in predicting the intention to use, existing literature has not studied the impact of distrust on the buyer’s integration with suppliers and their e-procurement usage in the B2B context, creating major gaps in the e-procurement theory. The purpose of this paper is to fill the gaps in the literature by examining the role and impact of distrust in the e-procurement
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Outsourcing, information symmetry and governance Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-10-11 Anna Frieda Rosin, Stephan Stubner, Sushil S. Chaurasia, Surabhi Verma
The purpose of this paper is to examine the effects of retailers’ organizational controls and controls of their boundary personnel on manufacturers’ outsourcing performance. It further assesses the moderating impact of information symmetry in this context.,Data were collected from 230 Indian apparel manufacturers engaged in outsourcing activities with two international retailers. Organizational control
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Understanding the determinants of mobile banking continuance usage intention Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-10-11 Behzad Foroughi, Mohammad Iranmanesh, Sunghyup Sean Hyun
The quality of people life and efficiency of banks can be improved by mobile banking (m-banking). The long-term success of m-banking depends on its constant use. The purpose of this paper is to investigate the determinants of m-banking continuance intention to use, using the technology continuance theory (TCT) by including the self-efficacy and channel preference.,Empirical data from 369 Malaysian
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Interaction between task characteristics and technology affordances Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-10-08 Jindi Fu, Rong-An Shang, Anand Jeyaraj, Yuan Sun, Feng Hu
Enterprise social media (ESM) usage has gained considerable momentum within organizations. The purpose of this paper is to seek a better understanding of ESM usage based on the task environments and the technology affordances of ESM.,This study is based on a survey consisting of 556 usable responses. Regression methods are applied to analyze the data.,This study finds strong support for the positive
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Promoting digitally enabled growth in SMEs: a framework proposal Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-30 Klaus North, Nekane Aramburu, Oswaldo Jose Lorenzo
The purpose of this paper is to provide guidance to SMEs to sense and seize digitally enabled growth opportunities as well as start a project-based learning process to transform the organization in order to remain competitive in turbulent environments.,The proposed framework is nurtured from a dynamic capabilities approach as well as from digital transformation studies and mitigates shortcomings of
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Product-level profitability Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-25 Hannu Hannila, Joni Koskinen, Janne Harkonen, Harri Haapasalo
The purpose of this paper is to analyse current challenges and to articulate the preconditions for data-driven, fact-based product portfolio management (PPM) based on commercial and technical product structures, critical business processes, corporate business IT and company data assets. Here, data assets were classified from a PPM perspective in terms of (product/customer/supplier) master data, transaction
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From hindrance to challenge Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-23 Ying Li, Ting Pan, Nan (Andy) Zhang
This paper is to investigate how employees respond to information security policies (ISPs) when they view the policies as a challenge rather than a hindrance to work. Specifically, the authors examine the roles of challenge security demands (i.e. continuity and mandatory) and psychological resources (i.e. personal and job resources) in influencing employees’ ISP non-compliance.,Applying a hypothetical
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Thematic mapping of cloud computing based on a systematic review: a tertiary study Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-23 Vahid Delavari, Elahi Shaban, Marijn Janssen, Alireza Hassanzadeh
A large number of systematic reviews (SRs) studies have been performed in the cloud computing field, demonstrating miscellaneous outcomes and utilizing different approaches. Accordingly, a meta-review of cloud SRs is needed to appraise the results of such studies and create an integrated understanding. The paper aims to discuss these issues.,A tertiary study was conducted using a systematic method
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How does servitisation affect supply chain circularity? – A systematic literature review Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-13 Carl Kühl, Michael Bourlakis, Emel Aktas, Heather Skipworth
Purpose The aim of this review is to test the link between servitisation and circular economy (CE) by synthesising the effect of product-service systems (PSS) on supply chain circularity. Design/methodology/approach Following a systematic literature review methodology, the study identified 67 studies and synthesised them using content analysis. Findings – A conceptual model is developed illustrating
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Analyzing time pressure for software economics Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-04 Seher Razzaq, Jianglin Huang, Hongyi Sun, Min Xie
The research on people and project factors is found extensively in general but not specific to software engineering. Secondly, the existing research has not concentrated on the communication and time complexity of the teams on software economics. The purpose this paper is to develop a model to investigate and quantify the impact of time pressure (TP) on software economics through the communication
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Innovating the customer loyalty program with social media Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-04 Wu He, Xin Tian, Feng-Kwei Wang
Few academic studies specifically investigate how businesses can use social media to innovate customer loyalty programs. The purpose of this paper is to present an in-depth case study of the Shop Your Way (SYW) program, which is regarded as one of the most successful customer loyalty programs with social media.,This paper uses case study research as the methodology to uncover innovative features associated
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A conceptual model for enterprise risk management Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-04 Rafael Almeida, José Miguel Teixeira, Miguel Mira da Silva, Paulo Faroleiro
The purpose of this paper is to ease the ISO 31000 standard understanding and provide mechanisms that allow organizations to adopt and adapt this standard to their reality.,The research methodology adopted in this research was the design science research methodology.,Key finding is that enterprise architecture (EA) models and EA tools can help reduce the complexity of the ISO 31000 standard and improve
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Diffusion of blockchain technology Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-04 Purva Grover, Arpan Kumar Kar, Marijn Janssen
Although blockchain is often discussed, its actual diffusion seems to be varying for different industries. The purpose of this paper is to explore the blockchain technology diffusion in different industries through a combination of academic literature and social media (Twitter).,The insights derived from the academic literature and social media have been used to classify industries into five stages
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A(n) (a)symmetric perspective towards task-technology-performance fit in mobile app industry Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-04 Naser Valaei, S.R. Nikhashemi, Gregory Bressolles, Hwang Ha Jin
The purpose of this paper is to examine (a)symmetric features of task-technology-performance characteristics that are most relevant to fit, satisfaction and continuance intention of using apps in mobile banking transactions.,Exploratory factor analysis was used with maximum likelihood extraction and Varimax rotation on a separate sample of 183 mobile banking apps users prior to the main data collection
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It ain’t my business: a coping perspective on employee effortful security behavior Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-04 Zhengchuan Xu, Ken Guo
Human factor is often cited as one of the biggest challenges for organizational information security management. The purpose of this paper is to investigate how and why employees fail to carry out required security tasks.,On the basis of coping theory, this paper develops a theoretical model to examine employee effortful security behavior (ESB). The model is tested with the data collected through a
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Supply chain network and information sharing effects of SMEs’ credit quality on firm performance Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-04 Zulqurnain Ali, Bi Gongbing, Aqsa Mehreen
The purpose of this paper is to examine how a supply chain (SC) network helps small and medium enterprises (SMEs) to obtain liquidity and working capital for enhancing their performance while developing the relationships among SC members through information sharing. Moreover, this study also investigates whether a strong tie or bridge tie improves the availability of SMEs’ credit and performance.,Using
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Investigating the environmental antecedents of organizations’ intention to adopt agile software development Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-04 Jung-Chieh Lee, Chung-Yang Chen
Agile software development (ASD) has emerged as an active research area due to its enormous growth in popularity. The innovative differences between ASD and traditional development include the use of fundamentally different procedures, organizational structures and people, yet organizations still attempt to embrace ASD. Apparently, the underlying factors arousing organizations’ intent to adopt ASD
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Strategic collaboration and sustainable supply chain management Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-09-04 Rasoul Mehdikhani, Changiz Valmohammadi
Purpose The purpose of this paper is to investigate the impact of strategic collaboration (SC) on sustainable supply chain management (SSCM), considering the mediating role of internal knowledge sharing (IKS) and external knowledge sharing (EKS). Design/methodology/approach The study population consisted of experts associated with the supply chain in the automotive, food, clothing, pharmaceuticals
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Assessment of key airline selection indicators in a strategic decision model Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-07-03 Berk Kucukaltan, Y. Ilker Topcu
Purpose Fierce competition in the airline industry compels airline companies to offer various services. Yet, while companies strive to become preferable, customers confront numerous airline selection indicators, and as such causes vagueness in human thinking that needs to be systematically and normatively resolved. Accordingly, the purpose of this paper is initially to establish a strategic decision
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A longitudinal exploratory investigation of innovation systems and sustainability maturity using case studies in three industries Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-07-03 Thomas Abraham, Viet T. Dao
Sustainability innovation systems (SIS) refer to the investment in information systems (IS) to enable business sustainability within stages of sustainability maturity. A prior framework proposes that the roles played by IS to support sustainability depend on the stage of sustainability maturity achieved. The purpose of this paper is to empirically examine these propositions.,This study conducts longitudinal
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Paving the path toward strategic agility Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-07-03 Majid Nejatian, Mohammad Hossein Zarei, Ali Rajabzadeh, Adel Azar, Ameneh Khadivar
For organizations competing in volatile environments, strategic agility is the key for sustaining in the market. It is essential for such organizations to identify the main agility indicators that contribute to their strategic core. The purpose of this paper is to propose and test a systematic methodology that identifies key agility indicators through prioritization and establishing the intra- and
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New integrated approaches based on MC-HFLTS for healthcare waste treatment technology selection Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-07-03 Tuba Adar, Elif Kılıç Delice
Purpose Selecting the most appropriate healthcare waste treatment technology (HCWTT) is an uncertain and complex decision-making problem because there exist more than one alternative and many conflicting qualitative and quantitative criteria. However, the use of fuzzy and comparative values, instead of specific crisp values, provides more accurate results, so that the alternatives may be evaluated
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A cloud-based supply chain management system: effects on supply chain responsiveness Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-07-03 Mihalis Giannakis, Konstantina Spanaki, Rameshwar Dubey
Despite the ongoing calls for the incorporation of the cloud utility model, the effect of the cloud on elements of supply chain performance is still an evolving area of research. The purpose of this paper is to develop the architecture of a cloud-based supply chain management (C-SCM) ecosystem and explore how it enhances supply chain responsiveness (SCR).,First, the authors discuss the potential benefits
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Understanding circular economy awareness and practices in manufacturing firms Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-07-03 Nikolaos Liakos, Vikas Kumar, Siwarit Pongsakornrungsilp, Jose Arturo Garza-Reyes, Bhumika Gupta, Pimlapas Pongsakornrungsilp
Circular economy (CE) has evolved as a result of the growing environmental awareness, environmental legislation and the need for social responsibility. However, awareness levels of CE are not as high as expected and practices are further behind than they should be, with a significant lack of research around the subject in the literature. Therefore, the purpose of this paper is to examine the current
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Omni-channel banking integration quality and perceived value as drivers of consumers’ satisfaction and loyalty Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-07-03 Manel Hamouda
This research aims to enrich the literature related to the emerging topic of omni-channel. The purpose of this paper is to empirically investigate the relationship between omni-channel integration quality (IQ), omni-channel perceived value (PV), customer satisfaction and loyalty in the banking context.,A quantitative study was conducted to collect data. A web-based questionnaire was sent by an e-mail
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Effective organisational change to achieve successful ITIL implementation Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-06-04 Malcolm Blumberg, Aileen Cater-Steel, Mohammad Mehdi Rajaeian, Jeffrey Soar
Although an increasing number of organisations implement the Information Technology Infrastructure Library® (ITIL®) with the aim to improve provision of information technology services to their customers, a significant number of ITIL implementations do not achieve the expected outcomes. The organisational change strategies of organisations during ITIL implementation initiatives may have an effect on
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Usage control architecture options for data sovereignty in business ecosystems Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-06-04 Johannes Zrenner, Frederik Oliver Möller, Christian Jung, Andreas Eitel, Boris Otto
Current business challenges force companies to exchange critical and sensitive data. The data provider pays great attention to the usage of their data and wants to control it by policies. The purpose of this paper is to develop usage control architecture options to enable data sovereignty in business ecosystems.,The architecture options are developed following the design science research process. Based
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Do strategy, processes, personnel and technology affect firm’s propensity to adopt cloud computing? Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-06-04 Niki Kyriakou, Euripides N. Loukis
Purpose Previous empirical research on cloud computing (CC) adoption factors has examined the effects of only a small number of firm’s characteristics on CC adoption. The purpose of this paper is to investigate empirically the effects of a wide set of firm’s characteristics, which concern four important aspects of it, its strategy, processes, personnel and technology, on the propensity to adopt CC
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Disclosing the bright side of SNs in the workplace Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-06-04 Mohammad Olfat, Gholam Ali Tabarsa, Sadra Ahmadi, Sajjad Shokouhyar
Purpose The purpose of this paper is twofold: first, to document that employees’ use of social networks (SNs) does not necessarily bring negative consequences and can indirectly benefit organizations and second, to compare the roles of public SNs and enterprise social networks (ESNs) in bringing benefits to organizations. Consequently, this study, on the basis of stimulus‒organism‒response theory,
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Explaining the emergence of hedonic motivations in enterprise social networks and their impact on sustainable user engagement Journal of Enterprise Information Management (IF 2.659) Pub Date : 2019-06-04 Christian Meske, Iris Junglas, Stefan Stieglitz
Purpose Enterprise social networks (ESNs) in organizations have become an increasingly important technology to support the exchange of information and knowledge. Many ESN projects fail due to insufficient engagement in the long run, leading to the high risk of sunk costs. The purpose of this paper is to investigate how hedonic motivations, along with normative motivations, play an important role in
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