Purpose This paper aims to examine the influence of records management practices on staff performance among administrative staff in private universities in Uganda. Design/methodology/approach Using surveys, this study took a cross-sectional descriptive and analytical design. Out of a population of 177, the study targeted a sample size of 123 respondents. Using proportionate random sampling, data were

Purpose This study aims to assess the status of the digital records preservation practices in the South African public sector at the national department level. It set out to establish to what extent digital preservation policies have been implemented in South Africa’s public sector, to determine the related skills and competency of public sector staff, and to make any necessary recommendations of the

Purpose Warren Buffett asserted that the greatest issue confronting American business and the economy is rising health-care costs, which have risen to 17% of gross domestic product. Public policymakers, health-care providers and other stakeholders grapple with cost-containment and increased health-care delivery efficiencies. There exists a paucity of theory-driven research addressing how information

Purpose Good records management and effective employees contribute greatly to the success of every organization. Like any other employees, records personnel need to be satisfied with their jobs so they are motivated. Unfortunately, records personnel in Ghana are faced with many challenges which negatively affect their job satisfaction. This study aims to examine the issue of job satisfaction among

Purpose This paper aims to examine the implications of applying Herbert Simon’s bounded rationality to records and information management (RIM) and the possibility that a risk/reward heuristic may be part of the disposition decision-making cognitive process. This in turn may improve the understanding of disposition and its suboptimal results and offer alternatives in understanding why certain behaviors

Purpose To report on a study that focused on the records and information management (RIM) profession’s competencies with respect to the development of AI. Design/methodology/approach Designed as deductive, the study distilled artificial intelligence (AI) insusceptibility indicators, creative intelligence and social intelligence, from the Oxford study and applied them to the current RIM core competencies

Purpose The purpose of this study is to raise awareness of the benefits and drawbacks involved in using digital technologies for business meetings, and identify key concerns. The shift from in-person to virtual meetings has multiple consequences, some of which impact recordkeeping. Design/methodology/approach Drawing on research from records management, anthropology, organizational theory and computer

Purpose Records management has been heavily influenced by practice in English-speaking countries but is often seen as a foreign import in non-Anglophone countries. This study aims to investigate how using English terminology or translating records management terminology into French in a Francophone environment impacts on the success of recordkeeping strategies. Design/methodology/approach Semi-structured

Purpose The purpose of this investigation is to analyze information on the web and its preservation as the digital heritage of events related to climate change and the environment in Portugal and Brazil, thus contributing to web preservation in the Ibero-American context. Design/methodology/approach A theoretical and applied investigation using mixed methods to collect and analyze qualitative and quantitative

Purpose This paper aims to evidence the perspectives of information professionals in the UK in relation to environmental sustainability and climate action to catalyse collaborative action. Design/methodology/approach This study takes an interpretivist stance. Research into archive and record management literature was conducted to establish key themes on climate change within the information sector

Purpose This study aims to investigate records management in selected government schools in South Africa. Design/methodology/approach The study adopted a qualitative research approach to collect in-depth data from the principals or administrators working as records managers at the school level. In all, a sample of principals and administrators from seven schools were interviewed face-to-face to enable

Purpose This paper aims to examine the influence of records management on the performance of procurement management units (PMUs) in Tanzania. Design/methodology/approach To meet the objective of the study, cross-sectional survey design and quantitative approaches were used for data collection and analysis. Preliminary analysis of the data was carried out using descriptive statistics and structural

Purpose The purpose of this paper to review the legislative framework for social media records in Botswana. The goal is to determine the extent to which the current legislation in Botswana covers the management of social media records. Design/methodology/approach This paper applied a qualitative research methodology and used documentary review method to collect data for analysis. The data collected

Purpose Many organizations are challenged by different and, perhaps, opposite, registration and protection obligations of information regarding their employees. The purpose of this paper is to explore how organizations balance the registration obligations of the Icelandic equal pay standard (EPS) and the protection requirements of the general data protection regulation (GDPR). It aims to raise awareness

Purpose e-records have become an important tool through which a government is held accountable for good governance, transparency and delivery of services to citizens. Therefore, this study aims to assess availability of training and resources in a records management environment, as a way of determining e-records readiness at the Federal Ministry of Finance, Nigeria (FMFN). Design/methodology/approach

Purpose Accountability in personnel records management is to a large extent, dependent on the availability of personnel records, there has been very little recognition of the need to address the management of personnel records as evidence for accountability either in relation to Freedom of Information (FOI) or Open Data. It is in this regard, therefore, the purpose of this study is to investigate the

Purpose Maintaining infrastructures such as roads, bridges, railways and other civil constructions requires long term documentation that ideally should comprise a reliable reflection of the physical structures. However, the Swedish Transport Administration (TRA) states that its documentation is currently inadequate and that new working method are needed. The purpose of this paper is to study how the

Purpose The purpose of this study is to assess the digital preservation policies and plans for long-term digital preservation in selected repositories in South Africa, with a view to develop a digital preservation framework for the preservation of Indigenous knowledge system (IKS) in South Africa. Design/methodology/approach Through the multiple case study research design, data was obtained from eight

Purpose The purpose of this paper is to discuss the German labor market situation. Design/methodology/approach This study is focusing on the German archive labor market for the year 2019 and examines the job postings. Findings Many postings in 2019; problems in posts such as different salaries and quality of tasks. Originality/value This is an original source-based study.

Purpose The paper aims to respond to three questions: Are Canadian organizations committed to sustainability? Are there any links between sustainability and records management and archives programs? And, to what extent are records managers, archivists and technologists engaged in climate action? The paper also provides background on climate change in the Canadian and global contexts, defines relevant

Purpose This study aims to identify Canadian archives that are at risk for climate change threats, to present a snapshot of current practices around disaster planning, sustainability and climate adaptation and to provide recommended next steps for records managers and archivists adapting to climate change. Design/methodology/approach These objectives were achieved by analyzing the geographic locations

Purpose The purpose of this paper is to investigate the impact of climate change on South Africa’s Mpumalanga Provincial Archives (MPA) and related records management activities. Design/methodology/approach A qualitative research approach/method was used to collect data from the source, including purposive sampling and expert knowledge solicited through semi-structured interviews. A review was undertaken

Purpose The purpose of this paper is to examine the possible implications of applying the infonomics methodology and measurement model within records and information management (RIM) to reduce organizations’ electronic footprint. By analyzing content using infonomics, it is possible for RIM managers in the private sector to keep only information with the highest value and change their behavior around

Purpose The purpose of this study is to explore how the trustworthiness of digital records generated in an enterprise resource planning (ERP) system known as the government accounting and budgeting system (GABS) is maintained to support the audit process in the public sector of Botswana. Design/methodology/approach This qualitative study used modern archival diplomatics as a theoretical framework to

Purpose This paper aims to gain insights about information management practices in public health-care organizations in Kuwait and offer recommendations to improve these practices. Design/methodology/approach This study involves secondary analysis of quantitative and qualitative accreditation-related data pertaining to the compliance with the Information Management standard at seven public tertiary

Purpose This paper aims to examine the state of the art in electronic records management (ERM) with the goal of identifying the prevailing research topics, gaps and issues in the field. Design/methodology/approach First, a wide search was performed on academic research databases, limited to the period between 2008–2018. Second, the search results were reviewed for relevance and duplicates. Finally

Purpose This paper aims to explore the curation of government-produced datasets for release as open government data (OGD) from the perspective of the digital curation and preservation concept of a “Designated Community”. Specifically, it explores how digital curation functions when there is no clear Designated Community to which curation services can be targeted. Design/methodology/approach The research

Purpose This paper aims to explore how and why the Australian records and archives professions are in decline by examining job advertisements. The hypothesis was that competencies, developed as standards to communicate a professional identity to recruiters, would show in job advertisements. Design/methodology/approach Searches were set up to capture job advertisements for records and archives positions

This paper aims to describe an interdisciplinary and innovative research conducted in Switzerland, at the Geneva School of Business Administration HES-SO and supported by the State Archives of Neuchâtel (Office des archives de l'Etat de Neuchâtel, OAEN). The problem to be addressed is one of the most classical ones: how to extract and discriminate relevant data in a huge amount of diversified and complex

Purpose This paper presents the results of a number of experiments performed at the National Archives, all related to the theme of linking collections of records. This paper aims to present a methodology for translating a hierarchy into a network structure using a number of methods for deriving statistical distributions from records metadata or content and then aggregating them. Simple similarity metrics

Purpose This paper aims to provide a framework for a code of ethics related to digital and leading edge technologies. Design/methodology/approach The proposed ethical framework is anchored in data protection legislation, and results from a combination of case studies, observed user behaviour and decision-making processes. Findings A concise and user-friendly ethical framework ensures the embedded code

This paper aims to explore the opportunities and challenges that immersive virtual reality (VR) technologies pose for archival theory and practice.,This conceptual paper reviews research on VR adoption in information institutions and the preservation challenges of VR to identify ways in which VR has the potential to disrupt existing archival theory and practice.,Existing archival approaches are found

This study aims to provide an overview of recent efforts relating to natural language processing (NLP) and machine learning applied to archival processing, particularly appraisal and sensitivity reviews, and propose functional requirements and workflow considerations for transitioning from experimental to operational use of these tools.,The paper has four main sections. 1) A short overview of the NLP

Purpose This paper aims to describe the European Holocaust Research Infrastructure (EHRI) project's ongoing efforts to virtually integrate trans-national archival sources via the reconstruction of collection provenance as it relates to copy collections (material copied from one archive to another) and the co-referencing of subject and authority terms across material held by distinct institutions.

Purpose This paper aims to examine the role blockchain can play for record-keeping by exploring what information from a record-keeping system it is possible to publish to a blockchain. A credible approach is presented, followed by a discussion on both benefits and limitations. Design/methodology/approach The approach is a combination of theorised possibilities verified with practical software implementation

Purpose Distributed trust technologies, such as blockchain, propose to permit peer-to-peer transactions without trusted third parties. Yet not all implementations of such technologies fully decentralize. Information professionals make strategic choices about the level of decentralization when implementing such solutions, and many organizations are taking a hybrid (i.e. partially decentralized) approach

This paper aims to introduce the topic of explainable artificial intelligence (XAI) and reports on the outcomes of an interdisciplinary workshop exploring it. It reflects on XAI through the frame and concerns of the recordkeeping profession.,This paper takes a reflective approach. The origins of XAI are outlined as a way of exploring how it can be viewed and how it is currently taking shape. The workshop

Particular attention to the issue of information management will be required to meet the expected growth in IoT-devices and the data they generate. As government agencies start collecting and using such information, they must also deal with the issue of privacy, to comply with laws and regulations. The approach discussed here shows that record-keeping principles may form part of a solution to the issue

Identification of factors for electronic records management system (ERMS) adoption is important as it allows organizations to focus their efforts on these factors to ensure success. The purpose of this paper is to identify the factors that influence ERMS adoption in the Yemeni oil and gas (O&G) sector.,This paper conducts a systematic literature review (SLR) to extract the most common factors that

Purpose Archival repositories rely on the authenticity of records. The potential manipulation of records and information present a unique challenge to archival repositories and their mission to collect, maintain and provide access to the authentic records. The purpose of this paper is to outline the technical aspects of blockchain and describe potential records management and archival implications

Purpose The short lifespan of digital signatures presents a challenge to the long-term preservation of digitally signed records. It can undermine attempts to presume, verify or assess their authenticity. This paper aims to investigate the challenges of the expiration of digital signatures in the context of digital archiving. Design/methodology/approach The paper identifies requirements for the long-term

Purpose The purpose of this paper is to assist records managers and information governance professionals to understand the challenges presented by their organization’s use of blockchain distributed ledger technology (DLT). Design/methodology/approach An extensive literature review was conducted, which revealed a multitude of articles based on research into blockchain DLT, most written from the technology

PurposeThe purpose of this paper is to show how archival expertise and diplomatic analysis can enrich the documentary corpuses analyzed by artificial intelligence tools. Here, the demonstration is based on a freely accessible material: the data from the great national debate launched in early 2019 by the French President Macron in response to the large-scale social movement known as the “yellow vests”

Cultural heritage archives rely on environmental monitoring devices, such as dataloggers or more complex networked systems, to ensure collection preservation through collecting temperature, humidity, light and/or air quality measures. Existing systems are often costly, inflexible and do not use a modern, internet of things (IoT) approach. This paper aims to determine the suitability of currently popular

Many records professionals are involved in the design and development of recordkeeping systems. To design recordkeeping systems that meet user needs, their perspectives have to be included in the design process. The purpose of this paper is to explore what can be learned from the domain of information systems (IS) regarding user participation in design, and then to reflect on what related to the recordkeeping

This paper is based on the doctoral study conducted in 2016 at the University of South Africa. The purpose of this study was to investigate how the current state of management of electronic records in Kenya facilitates or undermines implementation of e-government with a view to develop a best-practice framework for management of electronic records in support of e-government.,The study used the interpretive

Purpose This paper aims to automate pre-ingest workflow for preserving digital content, such as records, through middleware that integrates potentially many information systems with potentially several alternative digital preservation services. Design/methodology/approach This design research approach resulted in a design for model- and component-based software for such workflow. A proof-of-concept

The purpose of this paper is to raise attention within the records management community about evolving demands for explanations that make it possible to understand the content of records, also when they reflect output from algorithms.,The methodological approach is a conceptual analysis based in records management theory and the philosophy of science. The concepts that are developed are thereafter

The purpose of this paper is to assess records management components, such as record scheduled, records appraisal, destroyed/disposed, retained, training of staff on the management of the student affairs records (SARs), provided access, the challenges associated with efficient management of SARs and strategies for effective management of SARs, to determine the extent the Student Affairs Department

Government administrative data have enormous potential for public and individual benefit through improved educational and health services to citizens, medical research, environmental and climate interventions and better use of scarce energy resources. The purpose of this study (part of the Administrative Data Research Centre in England, ADRC-E) was to examine perspectives about the sharing, linking

Technology has influenced the implementation of electronic records management systems (ERMS) in government agencies. The high incidence of poor service delivery in government agencies is a key factor that has put pressure on the government to implement ERMS. Despite the potential benefits of implementing ERMS, the adoption and use of these programs has been slow and some systems have failed. Therefore

This research studied the current document management (DM) practices in small and medium-sized enterprises (SMEs) of a road freight transport sector in a South American city with the aim to determine strengths and challenges for improving information management.,The study was conducted using a survey approach based on measuring information management capabilities (IMC) through the following main dimensions:

The purpose of this paper is to explore, identify and gain insight into factors related to electronic records and information management (e-RIM) issues and their influence on the implementation of e-RIM initiative in military service in Malaysia. This exploration was conducted via a literature review and case study.,This study adopted a qualitative approach and used a case study involving two army

The increasing prominence of the use of the term information governance (IG) raises fundamental questions about the role and relevance of records management in today’s organisations. As a starting point, this paper aims to explore the relationship between records management and IG by considering both recordkeeping and non-recordkeeping perspectives.,The research discusses literature chiefly from 2013

Purpose This paper examines the recordkeeping governance requirements of the childhood out-of-home Care sector, with critical interlaced identity, memory, cultural and accountability needs. They argue that as we enter a new era of participation, new models for governance are required to recognise and dynamically negotiate a range of rights in and to records, across space and through time. Instead of

As an emerging discipline, information governance (IG) presents a number of challenges to organisations and countries. For example, IG has not yet been clearly defined and current proponents present the concepts as records management, information management, enterprise content management, privacy (data protection), freedom of information, corporate governance, information risk, information security

Using a case study method, the article investigates the impact New Public Management (NPM), through outsourcing has had on the management of government information at the Swedish Transport Agency. In April 2015 the Agency outsourced its IT-operations to IBM company. Some of the IBM sub-contractors had not been cleared by the Swedish Security Service. This exposed the Agency’s information to risk. By

This paper aims to assess how prepared public bodies are for the transfer of born-digital records to the National Archives (TNA) of the UK in line with the reduction in the transfer rule from 30 to 20 years.,The change in the transfer rule means that records of UK public bodies will be transferred to TNA for permanent preservation at 20 years as opposed to 30 years old. This move, which has been described

This paper aims to offer an improved understanding of trust challenges in online trade, providing examples of issues that should be addressed for a trustworthy online environment. It also aims to illustrate how records and recordkeeping can contribute in terms of enabling trust and accountability.,The paper is based on results from a self-ethnographic study of online trade (Engvall, 2017); the results

This paper aims to explore a paradoxical situation, asking whether it is possible to reconcile the immutable ledger known as blockchain with the requirements of the General Data Protection Regulations (GDPR), and more broadly privacy and data protection.,This paper combines doctrinal legal research examining the GDPR’s application and scope with case studies examining blockchain solutions from an archival