Purpose Virtual tourism has become popular in recent years. However, there is still a research gap on virtual tourist motivation. This study aims to identify virtual tourist motivation and explore the relationship between virtual tourism and on-site tourism. Design/methodology/approach This research identifies virtual tourist motivation based on Means-end chain (MEC) theory. Laddering interviews with

Purpose This study aims to expand tourism knowledge by analysing literature review articles published in English Web of Science (WOS) and Chinese China National Knowledge Infrastructure (CNKI) language journals and reviewing their influence, interconnection and trends. Design/methodology/approach A three-stage method was designed to understand the tourism research progress. Performance analysis identified

Purpose Restorative experiences relieve fatigue or stress, leading people to feel more energetic. Activation theory and the nature–dose framework hold travel duration as a crucial influence on restorative effects, yet these factors may not demonstrate a simple linear relationship. This paper, thus, aims to explore the relationship between travel duration and restoration based on a survey conducted

Purpose This study aims to explain how the impact of COVID-19 on human mobility is affected by the perceived risk of the pandemic. Design/methodology/approach Using a statistical analysis and a geographic visualization technique, we investigate whether and how changes in people’s restaurant visiting patterns during COVID-19 vary with their level of risk perception. Findings The changes in people’s

Purpose The aim of this paper is to analyze the interrelationship between film-induced tourism and visits to theme parks by tourists and examine the most viewed movies worldwide (2010–2022) which are related with theme parks and their attractions. Design/methodology/approach The methodology used in this study is a set of qualitative and quantitative indicators for measuring the most visited theme parks

Purpose This study aims to explore the phenomenon of sentimental tourism in Central-Eastern Europe, which is travels to places related to people’s past or their country’s past for sentimental reasons with reference to disruptive historical events (e.g. border changes and lost territories), and identify different segments within sentimental tourists. Design/methodology/approach A survey was conducted

Purpose This study aims to understand the bi-directional relationship between residents’ perceived community-oriented factors and residents’ emotional solidarity with tourists. It compares the mutual influences between the human–place relationship and the resident–tourist relationship. Design/methodology/approach A research model with two arrows was constructed, presenting two sets of research hypotheses

Purpose This paper aims to analyse the influence of perceived value (PV), sensation seeking (SS) and low crowding (LC) on the satisfaction and behavioural intention (BI) of Indian pilgrim tourists to Kartarpur Corridor, Pakistan. In addition, it identifies the mediation effect of satisfaction in the structural relationship between PV, SS and LC as exogenous variables and BI as an endogenous variable

Purpose This study aims to explore residents’ emotional responses to tourism development and how the anticipated loss or gain of resources from it affects their attitudes and actions. The study extends the conservation of resources (COR) theory by using the cognitive appraisal (CA) theory to explain why the residents of Al-Juhfa village in Saudi Arabia become stressed and experience negative emotions

Purpose This study aims to assess how airline companies can frame their message strategies given the effects of the COVID-19 pandemic. Design/methodology/approach Message forms used in empirical tests included message framings, regulatory focuses and benefit types. A total of 450 participants were recruited through an online survey. Findings Promotion-focused behavioral intention was more effective

Purpose This perspective study aims to discuss the inclusion of technology in hotels as a key driver of sustainability. Design/methodology/approach The paper covers literature and prospects the implementation of smart hotels as a tourism agenda to achieve sustainable development goals. Findings Smart hotels can provide a better and more efficient tourism service, in terms of operational tasks and sustainable

Purpose This study aims to provide a systematic review of the literature on destination competitiveness. It explores research themes and approaches, and outlines an agenda for future research. Design/methodology/approach One hundred and eighty-three journal articles on destination competitiveness published in English since 2010 were collected. Content analysis was performed. Findings The authors found

Purpose Discussing tendencies and shortcomings in the current debate on promoting decent work in hospitality and tourism, this study aims to respond to recent calls for progress on improving employee well-being. It proposes elements of a productivity-based strategy embedded in a circular dynamic linking productivity, service quality, profitability and job quality to enhance tourism employees’ well-being

Purpose Saudi Arabia is the main destination of religious tourism, as it has many spiritual places. With the passage of years, the figures for pilgrim visits are increasing, which is contributing to the economic growth of the Kingdom of Saudi Arabia (KSA). However, pilgrims’ visits can create strong opportunity costs in the form of environmental degradation. Owing to these notions, this study aims

Purpose Intention to re-participate in co-creation (IRCC) is an essential indication of customers to their deal proneness. Therefore, this study aims to focus on the role of trust in the relationship between tourists’ motivation for IRCC activities and the perceived service outputs in the tourism research. Design/methodology/approach This study applies a quantitative method approach to achieve perceptions

Purpose This study aims to analyze tourism development's (TOD) role in demoting income inequality in South Asia from 1996 to 2020. To this end, this study explored the connection between TOD, tourism investment, economic growth (GDP), trade globalization (TGL) and income inequality. Design/methodology/approach This study used various techniques, including cross-sectional dependence, unit root, cointegration

Purpose Based on object–object congruity, this study aims to clarify the driving factors and antecedent mechanism of tourists’ willingness to purchase intangible cultural heritage (ICH)-souvenirs. Design/methodology/approach This study used a five-point Likert scale to collect data and proposed a structural equation model to explore this issue. Findings ICH-inheritor/souvenir-congruity is positively

Purpose By highlighting the important role of information and communications technologies (ICTs) in readdressing the competitive balance between tourism small- and medium-sized enterprises (SMEs) and larger firms, this paper serves as a call to action to governments, regional tourism organisations and other policy-level stakeholders to facilitate more rapid diffusion of the developing smart tourism

Purpose This study aims to explore and clarify the role of national traditional festival tourism in cultivating national identity (NI) and confirm its construction model. Design/methodology/approach Based on social identity theory and complexity theory, a complex nurturing framework for visitors’ NI is developed. The paper with 479 samples used fuzzy-set qualitative comparative analysis to analyse

Purpose This study aims to investigate the perceived benefits arising from tourist activities at natural disaster sites, to analyze the influence of perceived benefits on satisfaction and behavioral intentions and to identify origin region’s moderating role. Design/methodology/approach A research model containing dark tourism motivations (DTMs), tourist perceived benefits (TPBs), tourist satisfaction

Purpose This paper aims to investigate the specific tea tourism (TT) determinants. This paper uses the Porter’s Diamond model to critically examine how India and Sri Lanka gained a competitive advantage in the international market. Design/methodology/approach A cross-country study was conducted in which TT destinations in both India and Sri Lanka were considered for study. TT stakeholder perspectives

Purpose The purpose of this perspective paper is to draw attention to how the tourism industry can take action to contribute to United Nations Sustainable Development Goal 12 by nudging tourists to behave in more environmentally sustainable ways. Many of the available practical approaches are easy and cheap to implement and therefore can be deployed easily by small and medium-sized tourism businesses

Purpose In spite of the increased interest of academics, there has not been a thorough examination of the actors and factors of accessible tourism (AT) development. The purpose of this study is to investigate the relationships between stakeholders’ attitudes, collaborative intervention and corporate sustainability and responsibility (CS&R) and the implementation of accessible tourism (IAT). Design

Purpose Promoting “Quality Education” as part of Sustainable Development Goal 4 requires educational stakeholders to understand the nature of online learning from the learners’ perspective. This study aims to explore the asymmetric effects of online learning attributes on overall learning satisfaction in tourism and hospitality education. Design/methodology/approach The authors adopt the three-factor

Purpose The purpose of this perspective paper is to investigate the role of robots in tourism’s contribution to the achievement of the Sustainable Development Goals (SDGs). Design/methodology/approach With a deep analysis of the 17 SDGs and their 169 targets, the authors provide an interpretation on both the positive and negative impacts of robots in tourism towards the achievement of the SDG. Findings

Purpose Accessibility is critical in tourism planning for protected islands, especially when balancing tourism and conservation interests. This study aims to explore the dimensions of accessibility that impact tourists’ decisions to visit protected islands and encourage tourism. The accessibility dimension is essential in designing sustainable tourism management of protected islands. Design/methodology/approach

Purpose The purpose of this study is to present a review of published academic work on art and tourism. A distinction between papers researching tourism and mentioning art just as one of tourism activities and papers covering “art tourism” specifically is proposed. Design/methodology/approach The review is grounded on a content analysis of studies containing the words “art” and “tourism” published

Purpose The purpose of this study is to provide a comprehensive review of the contribution of tourism to the development of healthy lives and to promote feelings of well-being for older adults. This is related to the 2030 agenda sustainable development goal (SDG) 3 to “ensure healthy lives and promote well-being for all at all ages”. Design/methodology/approach This paper is presented as a conceptual

Purpose The 2030 Agenda provides the normative framework for much contemporary thinking on sustainable tourism. This viewpoint paper aims to discuss the inherently political nature of the sustainable development goals (SDGs) and the implications for tourism and sustainability. Design/methodology/approach This is a paper that highlights the political dimensions of positioning tourism within the SDGs

Purpose This paper aims to explain how improving tourism destination quality could contribute to addressing the UN Sustainable Development Goals (SDGs) at tourism destinations. Design/methodology/approach This paper synthesizes literature on sustainability, the SDGs and tourism destination quality and considers sustainability from the destination quality frame of reference. The approach starts with

Purpose The purpose of this study is to demonstrate the lighter (entertainment and esthetic experiences) and darker sides (educational and escapist experiences) of dark tourism experiences. This study also examines the effect of lighter and darker sides of dark tourism experiences on functional and emotional value. Design/methodology/approach To investigate how and where visitors experience lighter

Purpose This study aims to provide a comprehensive review of hotel demand forecasting to identify its key fundamentals and evolution and future research directions and trends to advance the field. Design/methodology/approach Articles on hotel demand modeling and forecasting were identified and rigorously selected using transparent inclusion and exclusion criteria. A final sample of 85 empirical studies

Purpose This study aims to explore the influence of postdisaster tourism development on the objective quality of life (QoL) of residents in Wenchuan County, simulate the long-run trend of postdisaster tourism development and QoL based on three proposed policy scenarios and formulate some practical suggestions to promote sustainable tourism development. Design/methodology/approach This study uses the

Purpose The purpose of this study is to propose and test a model that is composed of immersion, perceived attractiveness, happiness, satisfaction and behavioral intention in light of the extended cognitive-affective-conative model. Design/methodology/approach To test the suggested research model, 271 genuine on-site questionnaires were gathered. Findings Immersion was found to positively affect perceived

Purpose Sustainable consumption is a crucial route to sustainable tourism. Hence, the purpose of this study is to investigate the individual and combined effect of social learning and eco-labels on the green hotel selection. Design/methodology/approach This study used a between-subject online experimental method with 199 respondents, which is used only in around 15% of published tourism articles. Additionally

Purpose This paper aims to examine rural tourism preferences as an alternative niche market to mass tourism destinations. The analysis discusses the differences in perceptions and willingness to pay (WTP) for various packages of rural tourism activities in Gran Canaria Island among residents and non-residents. Design/methodology/approach The analysis is based on a convenience sample of potential young

Purpose The purpose of this study is to investigate tourist in-destination consumption patterns in the context of bundled holiday packages in different resort categories to identify demand behavior that allows implementing profit-enhancing policies through attractive bundled offers for specific tourist segments. Design/methodology/approach This study relies on data gathered in a quasi-experiment to

Purpose This study aims to provide an overview, the state-of-the-art “research fronts”, the emerging themes of investigation and a research agenda of crisis communication for destinations’ image. Design/methodology/approach This research is conducted with a bibliographic coupling study, complemented with an H-Classic classification and a thematic analysis of the articles included in the four clusters

Purpose The purpose of this study is to define metaverse tourism and to provide a viewpoint and further research regarding metaverse tourism with respect to its potential for sustainable tourism. Design/methodology/approach This study investigated the potential of the metaverse for sustainable tourism based on United Nations World Tourism Organization (UNWTO) reports, Google Trends data and previous

Purpose A synthetic indicator (SI) is developed to measure the sustainability of tourist destinations according to four proposed dimensions of sustainable development: social, economic, environmental and political. Its purpose is to determine the most appropriate indicators for each type of tourist destination, i.e. which variables should be considered in each territory according to its typology (environmental

Purpose World Heritage Sites (WHSs), as crucial tourist attractions, have been demonstrated to promote inbound tourism development; however, no study has analyzed its impact on the origin distribution of inbound tourist flows (ODITFs), leaving a research gap. This study aims to apply power law to assess ODITFs and explore the impact of WHSs on ODITFs. Design/methodology/approach This study applied

Purpose This paper aims to examine how message consistency pursued through integrated marketing communications (IMC) can build a strong destination brand equity in a very dynamic environment and whether this process is affected by the perceived risk of COVID-19. Design/methodology/approach Data collection was conducted among 333 international tourists visiting Croatia, a destination that has experienced

Purpose This study aims to examine the influence of benefits and risks for young women travellers on their intention to visit other night tourism destinations. It also compares any path differences between evening and midnight travels. Design/methodology/approach A face-to-face survey was conducted in Macau. Multi-group analysis was used to explore the differences between evening and midnight travels

Purpose This study aims to define the concept of slow tourism, describe tourists’ slow food experiences and examine the relationship between the tourists’ slow food experience and their quality of life (QOL). Design/methodology/approach An online survey distributed through the Amazon MTurk platform yields 453 valid questionnaires. Confirmatory factor analysis and structure equational modeling are used

Purpose The purpose of this paper is to shed light on the state-of-the-art about sustainable tourism. Despite the significant growth of publications exploring sustainable tourism, the debate on the relationship between tourism and sustainability remains open. In addition, the sector faces the challenge of the 2030 Agenda, as the authors have not yet managed to curb environmental degradation and social

Purpose Drawing on solidarity-conflict model, expectancy disconfirmation theory and bottom-up spillover theory, this study aims to explore how intergenerational conflict is linked to parents’ subjective well-being through the serial mediating effects of family intimacy and travel satisfaction, self-efficacy and travel satisfaction. Design/methodology/approach Based on a survey of 411 senior parents

Purpose This study encourages a quantum leap knowledge encouraging tourism researchers to measure actual behavior. Design/methodology/approach This study enhances the contribution of scholars to the achievement of Sustainable Development Goals; it is key to understand how to alleviate the distance between consumers’ intentions and behavior. Findings This study proposes a conceptual figure that shows

Purpose There is widespread agreement that the tourism sector should address the issue of sustainability. The purpose of this study is to analyze the digital accessibility of the cities awarded as European Capitals of Smart Tourism for their innovative, accessible and sustainable practices by the European Commission. Design/methodology/approach An analysis of the digital level of accessibility of 50

Purpose This study aims to propose an integrated moderated mediation model to examine the process by which hotels obtain competitive advantage from the perspective of hotel managers. Design/methodology/approach After obtaining the agreement of the participants, a total of 560 candidates, all of whom were hotel managers, completed a survey administered online over a three-month period from November

Purpose This study proposes an extension of the theory of planned behaviour (TPB) model to understand international travellers' intentions to visit Spain. This study aims to compare whether the predictive variables of the intention to travel differ depending on nationality. The extension includes: perceived risk, loyalty to the destination, past travel experience, public opinion climate and electronic

Purpose The physiological and psychological issues that limit people with vision impairment make it difficult for them to participate in tourism activities and enjoy the various benefits of tourism. This study aims to construct a theoretical model of the tourism-influencing factors that can lead to problems for people with vision impairment to meet their travel desires and improve their enjoyment of

Purpose Distance is the core concept in tourism. However, previous studies focused on single distance dimensions and generated contradictory findings due to omitted variable biases. This paper aims to introduce the well-established CAGE (cultural, administrative, geographical, and economic) distance framework into international tourism research to measure the comprehensive distance and explore its

Purpose The purpose of this study is to investigate the perceived severity of service failure (PSSF) and service recovery strategies (SRSs) as antecedents of customer forgiveness (CF), customer reconciliation, negative word-of-mouth and re-patronage intention as outcomes across two Middle Eastern countries: Egypt and Oman. Design/methodology/approach A quantitative technique was used, using a questionnaire

Purpose Tourism encompasses multiple activities along with actors, locations and roles involved. Thus, tourism development and planning should consider value-added activities that form a tourism value chain (TVC). In the literature, the conceptual and practical understanding of TVC is significantly diverse, making it challenging to comprehend the entire framework. This study aims to synthesize a general

Purpose This study aims to identify the intellectual structures, current hotspots and research directions on rural tourism experience (RTE)–related fields from 1996 to 2021. Design/methodology/approach The authors collected 589 journal articles and reviews from the Web of Science Core Collection and Scopus database and analyzed them through VOSviewer and CiteSpace. Findings The results indicate a trend

Purpose Hiking is a popular tourism activity across the globe. Although hiking is considered a “soft” adventure activity with little risk and challenge, hikers are also confronted with dangerous situations where risky behavior can lead to fatalities. This study aims to understand the moderating role of hiking motives on hikers’ precautionary behavior, while providing implications for destination management

Purpose The aim of this study was to investigate the themes related to the achievement of Sustainable Development Goal (SDG) 12 in relation to tourism, and specifically to explore how the emotional psyche affects tourists’ environmentally responsible behaviors. Design/methodology/approach Based on the value-belief-norm theory, a research framework was developed to examine the serial mediation effects

Purpose This study aims to present diverse proposals for the measurement of tourism destination competitiveness that serve as alternatives to the travel and tourism competitiveness index (TTCI). Design/methodology/approach The proposal includes principal component analysis, the DP2-distance method, goal programming, data envelopment analysis and the Borda count. The study evaluates 17 destinations

Purpose This study aims to explore demographic market segments’ effect on the relationships between memorable tourism experiences (MTEs), perceived value dimensions and tourists’ behavioral intentions. Design/methodology/approach The data were collected with an online survey that gathered information on MTEs, economic value, quality value, emotional value, social value and intentions to recommend and

Purpose Protecting a nation’s heritage is an essential element for sustainable development. Heritage attracts tourism and drives tourist income, as well as bringing wider economic, social and environmental benefits. This study aims to improve understanding of the relationship between heritage protection spending in countries and economic development via tourism revenues via economic logic and the Kuznets