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The role of knowledge management in the tourism sector: a synthesis and way forward Journal of Knowledge Management (IF 8.689) Pub Date : 2022-08-16 Amitabh Anand, Varsha Pratibha Shantakumar, Birgit Muskat, Sanjay Kumar Singh, Jean-Pierre Dumazert, Youssra Riahi
Purpose This study aims to explore and synthesize the role of knowledge management (KM) in tourism organizations (including micro, small, medium and large enterprises and destination management organizations). Design/methodology/approach This study adopts systematic review methods to synthesize the role of KM in tourism from 90 journal articles. Findings This study identifies the prominent theories
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Factors affecting e-government adoption in the UAE public sector organisations: the knowledge management perspective Journal of Knowledge Management (IF 8.689) Pub Date : 2022-08-10 Ahmed Juma Al Sayegh, Syed Zamberi Ahmad, Khadeeja Mohsen AlFaqeeh, Sanjay Kumar Singh
Purpose This study aims to investigate factors that influence e-government adoption among public sector departments with the view to determine how such factors may be used to better facilitate e-government adoption across United Arab Emirates (UAE) public sectors. The use of e-government is advocated for the central government in the UAE. Design/methodology/approach Using random sampling, a total of
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Exploring the effects of problem- and solution-related knowledge sharing in internal crowdsourcing Journal of Knowledge Management (IF 8.689) Pub Date : 2022-08-01 Qian Chen, Mats Magnusson, Jennie Björk
Purpose Firms increasingly rely on both external and internal crowdsourcing to capture ideas more broadly and enhance innovative problem-solving. Especially in internal crowdsourcing, knowledge sharing that contributes to develop or further the understanding of the problem the idea is focused on solving can take place between critical employees, and in that way improve ideas generated by others. This
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Capitalizing online knowledge networks: from individual knowledge acquisition towards organizational achievements Journal of Knowledge Management (IF 8.689) Pub Date : 2022-08-01 Elena-Mădălina Vătămănescu, Constantin Bratianu, Dan-Cristian Dabija, Simona Popa
Purpose This paper aims to explore the relationships among several key constructs which link the individual’s motivation for knowledge acquisition to his affiliation with online knowledge networks, to further access the intellectual capital of the network as a prerequisite for organizational achievement. Design/methodology/approach An online survey with 227 members of higher education and research
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Unintended consequences of knowledge management during the COVID-19 pandemic in 2021: the case of Netflix Journal of Knowledge Management (IF 8.689) Pub Date : 2022-08-01 Ingyu Oh, Li Fei, Chris Rowley
Purpose Unintended consequences of knowledge management (KM) can be harmful if they are calamitous. However, they can occasionally be advantageous during catastrophes. The purpose of this study is to investigate how KM can be accidentally propitious during the COVID-19 pandemic using the case of Netflix. Design/methodology/approach Explanatory factor analysis, multilevel and multiple regressions were
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Person related workplace bullying and knowledge hiding behaviors: relational psychological contract breach as an underlying mechanism Journal of Knowledge Management (IF 8.689) Pub Date : 2022-07-28 Muhammad Waseem Bari, Qurrahtulain Khan, Asad Waqas
Purpose This paper aims to investigate the direct relationship between person-related workplace bullying and dimensions of knowledge hiding. In addition, this study also intends to explore how relational psychological contract breach (RPCB) mediates bulling and knowledge hiding. Design/methodology/approach This study has used a survey-based research design to collect the data. The data were collected
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Mechanisms of knowledge development in a knowledge ecosystem Journal of Knowledge Management (IF 8.689) Pub Date : 2022-07-22 Christina Öberg, Heléne Lundberg
Purpose Although ecosystems have been researched extensively over the past decade, we know little about how they should be organised. Focusing on a knowledge ecosystem comprising a university and a regional strategic network (RSN), this paper aims to describe and discuss the mechanisms for knowledge development in knowledge ecosystems. Design/methodology/approach This paper studies the integration
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The effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity Journal of Knowledge Management (IF 8.689) Pub Date : 2022-07-21 Fatima Batool, Jihad Mohammad, Siti Rahmah Awang, Tahir Ahmad
Purpose The main purpose of this paper is to examine the direct effects of knowledge sharing and systems thinking on creativity and organizational sustainability in the hotel industry in Malaysia. In addition, the study aims to examine the mediation effect of creativity between knowledge sharing, systems thinking and organizational sustainability. Design/methodology/approach A survey method based on
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Impact of qualified gatekeepers on team absorptive capacity: the mediating role of knowledge combination capability Journal of Knowledge Management (IF 8.689) Pub Date : 2022-07-20 Xiang Yu, Yuichi Washida, Masato Sasaki
Purpose This study aims to examine direct effects of qualified team gatekeepers on absorptive capacity (AC), and the mediating roles of combinative capabilities – knowledge integration capability (KIC) and interteam coordination. Design/methodology/approach A social networking analysis was used to analyze a unique data set collected from all members of 32 Japanese research and development (R&D) teams
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Knowledge complexity and team information processing: the mediating role of team learning goal orientation Journal of Knowledge Management (IF 8.689) Pub Date : 2022-07-20 Chenggang Duan, Xinmei Liu, Xiaomei Yang, Cheng Deng
Purpose Drawing on job demands and resources theory and the challenge-hindrance stressor framework, this study aims to investigate the effect of team knowledge complexity on team information sharing and information searching and examine whether team learning goal orientation mediates these effects. Design/methodology/approach The authors conducted two studies. Study 1 used a field survey study conducted
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Rewards and knowledge sharing in the CoPS development context: the moderating role of transformational leadership Journal of Knowledge Management (IF 8.689) Pub Date : 2022-07-20 Ruxiang Zhao, Nanping Feng, Fenfen Wei, Youying Wang
Purpose Knowledge sharing (KS) among employees is critical to successfully developing complex products and systems (CoPS) but is often hampered by employees’ low motivations. The purpose of this study is to investigate how extrinsic and intrinsic rewards influence employees’ explicit knowledge sharing (EKS) and tacit knowledge sharing (TKS) in the CoPS development context. This study also examines
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The impact of knowledge risk management on sustainability Journal of Knowledge Management (IF 8.689) Pub Date : 2022-07-12 Malgorzata Zieba, Susanne Durst, Christoph Hinteregger
Purpose The purpose of this study is to examine the effect of knowledge risk management (KRM) on organizational sustainability and the role of innovativeness and agility in this relationship. Design/methodology/approach The study presents the results of a quantitative survey performed among 179 professionals from knowledge-intensive organizations dealing with knowledge risks and their management in
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A knowledge-based view of emerging market firm internationalization: the case of the Indian IT industry Journal of Knowledge Management (IF 8.689) Pub Date : 2022-06-30 Pradeep Ray, Sangeeta Ray, Vikas Kumar
Purpose Contemporary frameworks in the resource-based view (RBV) of the firm observe that the proprietary firm-specific assets of multinational companies (MNCs) from developed economies give them competitive advantage in international markets. However, the question “how do emerging market firms (EMFs) achieve accelerated internationalisation in knowledge based industries – despite not possessing proprietary
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Knowledge management initiatives for achieving sustainable development goal 4.7: higher education institutions’ stakeholder perspectives Journal of Knowledge Management (IF 8.689) Pub Date : 2022-07-01 Dev Raj Adhikari, Prakash Shrestha
Purpose The purpose of this study is to explore knowledge management (KM) initiatives for achieving sustainable development goal (SDG) 4.7 and to investigate enablers and barriers to insert KM to prepare higher education institutions (HEIs) ready to contribute to SDGs’ performance. At the end, this paper provides a practical perspective of KM initiatives for higher education for sustainable development
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The joint effects of supervisor knowledge hiding, abusive supervision, and employee political skill on employee knowledge hiding behaviors Journal of Knowledge Management (IF 8.689) Pub Date : 2022-06-29 Florian Offergelt, Laura Venz
Purpose Knowledge hiding, intentionally withholding work-relevant information, is detrimental to organizations, yet practiced by supervisors and employees. Based on social learning and social exchange theories, this study aims to uncover the effects of supervisor knowledge hiding, abusive supervision and employee political skill on employee knowledge hiding behaviors, namely, evasive hiding, playing
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Effects of organizational culture, affective commitment and trust on knowledge-sharing tendency Journal of Knowledge Management (IF 8.689) Pub Date : 2022-06-28 Keith Yong Ngee Ng
Purpose Prevailing corporate culture coupled with affective trust in co-workers and affective organizational commitment may promote or hinder the tendency for people to share knowledge. This study aims to determine whether knowledge-sharing tendency varies from one form of organizational culture to another by examining the concurrent mediation of affective trust in co-workers and affective organizational
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Will goal clarity lower team innovation? A moderated mediation model of inter-team trust Journal of Knowledge Management (IF 8.689) Pub Date : 2022-06-17 Steven Lui, John Lai, Ben Nanfeng Luo, Peter Moran
Purpose Based on two dominant perspectives, team climate and knowledge integration, on team innovation, this study aims to propose a moderated mediation model to examine the interactive effect of inter-team trust and goal clarity on team innovation through knowledge inflows into a team. Considering the two perspectives at the same time will provide a more complete picture on our understanding on team
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The Great Resignation: the great knowledge exodus or the onset of the Great Knowledge Revolution? Journal of Knowledge Management (IF 8.689) Pub Date : 2022-06-14 Alexander Serenko
Purpose The purpose of this Real Impact Viewpoint Article is to analyze the phenomenon of the Great Resignation from the knowledge management perspective. Design/methodology/approach It applies the knowledge-based view of the firm to the notion of the Great Resignation, reviews the extant literature and relies on secondary data. Findings The Great Resignation has created numerous knowledge-related
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Exploring micro-foundations of knowledge-based dynamic capabilities in social purpose organizations Journal of Knowledge Management (IF 8.689) Pub Date : 2022-06-10 Rohit Bhardwaj, Saurabh Srivastava, Hari Govind Mishra, Sumit Sangwan
Purpose This study aims to explore the micro-foundations of knowledge-based dynamic capabilities (KBDCs) in social purpose organizations (SPOs). The KBDCs facilitate SPOs to successfully manage the acquisition, creation and combination of knowledge to sustain their pursuit of socioeconomic value creation by effectively recognizing and addressing opportunities. Design/methodology/approach This study
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The positive side of overqualification: examining perceived overqualification linkage with knowledge sharing and career planning Journal of Knowledge Management (IF 8.689) Pub Date : 2022-06-03 Jawad Khan, Imran Saeed, Muhammad Zada, Henna Gul Nisar, Amna Ali, Shagufta Zada
Purpose This study aims to address and observe the positive side of perceived overqualification (POQ) on employee knowledge sharing (KS) and career planning. Role identity theory highlights that an employee’s POQ is related to employee career identity in a positive way. Design/methodology/approach The hypotheses were supported by a time-lagged examination of 277 supervisor–subordinate dyads working
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Foundations of knowledge management: intellectual structure and citation drivers of the Journal of Knowledge Management Journal of Knowledge Management (IF 8.689) Pub Date : 2022-05-31 Naveen Donthu, Satish Kumar, Riya Sureka, Weng Marc Lim, Vijay Pereira
Purpose Journal of Knowledge Management (JKM) is the foremost academic source of knowledge management research. Therefore, to understand the intellectual structure of knowledge management research, this study aims to examine the thematic patterns and evolution of research in JKM. Design/methodology/approach Using bibliographic coupling analysis, this study analyzes and maps the intellectual structure
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The role of environmental management accounting and environmental knowledge management practices influence on environmental performance: mediated-moderated model Journal of Knowledge Management (IF 8.689) Pub Date : 2022-05-27 Stefano Bresciani, Shafique Ur Rehman, Guido Giovando, Gazi Mahabubul Alam
Purpose This study aims to observe the influence of environmental management accounting (EMA) and environmental knowledge management (KM) practices on environmental performance with mediating role of top management support (TMS). Moreover, green work climate perception (GWCP) is used as a moderator between TMS and environmental performance. Design/methodology/approach Partial least square-structural
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Benefits and drawbacks of communication visibility: from vicarious learning and supplemental work to knowledge reuse and overload Journal of Knowledge Management (IF 8.689) Pub Date : 2022-05-26 Ward van Zoonen, Anu Sivunen, Ronald E. Rice
Purpose This study aims to examine some of the benefits and drawbacks of communication visibility. Specifically, building on communication visibility theory, the authors study how and why message transparency and network translucence may increase knowledge reuse and perceived overload through behavioral responses of vicarious learning and technology-assisted supplemental work. Design/methodology/approach
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Knowledge-based dynamic capabilities: a scientometric analysis of marriage between knowledge management and dynamic capabilities Journal of Knowledge Management (IF 8.689) Pub Date : 2022-05-26 Vaneet Kaur
Purpose Several manuscripts are adopting knowledge-based dynamic capabilities (KBDCs) as their main theoretical lens. However, these manuscripts lack consistent conceptualization and systematization of the construct. Consequently, the purpose of this study is to advance the understanding of KBDCs by clarifying the dominant concepts at the junction of knowledge management and dynamic capabilities domains
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Exploring the effect of team climate on knowledge management in teams through team work engagement: evidence from knowledge-intensive firms Journal of Knowledge Management (IF 8.689) Pub Date : 2022-05-25 Sarra Berraies, Abdelhak Chouiref
Purpose Based on the Job Demands-Resources (JD-R) model, this paper aims to investigate the impact of team climate (TC) supporting trust, cohesion and innovativeness on knowledge management (KM) in teams through the mediating role of teamwork engagement (TWEG). Design/methodology/approach Data were collected from 246 employees working in Tunisian knowledge-intensive firms (KIFs) and involved in 69
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OEM vs module supplier knowledge in the smartphone industry: the impact on the market satisfaction Journal of Knowledge Management (IF 8.689) Pub Date : 2022-05-12 Vincenzo Varriale, Antonello Cammarano, Francesca Michelino, Mauro Caputo
Purpose The purpose of this study is to identify and characterize the role of both original equipment manufacturer (OEM) and module supplier (MS) knowledge in the smartphone industry. In particular, this study aims to evaluate which of the two actors possesses the knowledge that has the greatest impact on the market satisfaction. Design/methodology/approach This study explores and combines the concepts
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Is knowledge hiding in higher education a political phenomenon? An explanatory sequential approach to explore non-linear and three-way interaction effects Journal of Knowledge Management (IF 8.689) Pub Date : 2022-05-05 Roopa Modem, Sethumadhavan Lakshminarayanan, Murugan Pattusamy, Rajasekharan Pillai K., Nandan Prabhu
Purpose This study addresses a central research question: Is individuals’ propensity to hide knowledge a “political phenomenon” among researchers in the Indian higher education institutions? Drawing upon social exchange and uncertainty management theories, the authors examine how a three-way interaction effect of perceptions of organizational politics, political will and political skill contributes
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Stimulating knowledge-sharing behaviours through ethical leadership and employee trust in leadership: the moderating role of distributive justice Journal of Knowledge Management (IF 8.689) Pub Date : 2022-05-03 Phong Ba Le, Dung Thi Nguyet Nguyen
Purpose Drawing on social exchange theory, this paper aims to clarify the influences of ethical leadership (EL) on knowledge-sharing (KS) behaviours of employees through the mediating roles of affective- and cognitive-based trust in leadership. This work further offers deeper insight into the moderating mechanism of distributive justice in the EL–KS relationship. Design/methodology/approach Structural
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Green talent management and employees’ innovative work behavior: the roles of artificial intelligence and transformational leadership Journal of Knowledge Management (IF 8.689) Pub Date : 2022-04-29 Jamiu Adetola Odugbesan, Sahar Aghazadeh, Rawan Enad Al Qaralleh, Olukunle Samuel Sogeke
Purpose This study aims to investigate the significance of an emerging concept – green talent management (TM) and its influence on employees’ innovative work behavior, together with the moderating roles of transformational leadership and artificial intelligence within the context of higher educational institutions. Design/methodology/approach Two hundred and thirty-five structured questionnaires were
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Alexithymia, social inhibition, affectivity, and knowledge hiding Journal of Knowledge Management (IF 8.689) Pub Date : 2022-04-27 Roman Kmieciak
Purpose This paper aims to examine the impact of adverse personality traits (alexithymia, social inhibition, negative affectivity) and supervisor knowledge hiding on individual knowledge hiding. This study also explores the moderating role of positive affectivity. Design/methodology/approach Partial least squares path modeling and data collected from 518 Polish employees with higher education and extensive
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Job insecurity as a barrier to thriving during COVID-19 pandemic: a moderated mediation model of knowledge hiding and benevolent leadership Journal of Knowledge Management (IF 8.689) Pub Date : 2022-04-14 Bindu Chhabra, Pallavi Pandey
Purpose Drawing upon the conservation of resource (COR) theory, the purpose of this paper is to explore the mediating role of knowledge hiding in the relationship between job insecurity and two dimensions of thriving at work, i.e. learning and vitality. The study further aims to investigate the moderating role of benevolent leadership in the aforementioned mediating relationship by applying the moderated
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It’s a knowledge centric world! Does ethical leadership promote knowledge sharing and knowledge creation? Psychological capital as mediator and shared goals as moderator Journal of Knowledge Management (IF 8.689) Pub Date : 2022-04-07 Anil Kumar Goswami, Rakesh Kumar Agrawal
Purpose The purpose of this study is to examine the impact of ethical leadership and psychological capital on knowledge sharing and knowledge creation in organizations. It also investigates the mediating effect of psychological capital and moderating effect of shared goals in the relationship between ethical leadership and knowledge sharing and between ethical leadership and knowledge creation. De
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Motives and strategies of CEOs for stimulating sharing and application of knowledge in the care and support for people with intellectual disabilities Journal of Knowledge Management (IF 8.689) Pub Date : 2022-04-04 Marion Kersten, Elsbeth Taminiau, Mathieu Weggeman, Petri Embregts
Purpose Within intellectual disability care organizations (IDCOs), it is vital that professionals share and apply knowledge to improve the quality of care for their service users. Given that chief executive officers (CEOs) play a pivotal role in enabling these processes, this paper aims to investigate both the underlying motives and strategies behind CEOs’ organizational knowledge leadership and their
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The mediating role of prosocial motivation in the context of knowledge sharing and self-determination theory Journal of Knowledge Management (IF 8.689) Pub Date : 2022-03-28 Georg-Friedrich Göhler, Judith Hattke, Markus Göbel
Purpose This paper aims to determine whether prosocial motivation acts as a mediator between the individual motivation types of self-determination theory and knowledge sharing. Design/methodology/approach A partial least squares structural equation model (PLS-SEM) based on data collection (N = 303) ) was calculated, using “Smart PLS 3” software. Findings In respect of the influence of individual motivation
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Creation of organizational knowledge through a model of standardization of production systems in the paper industry Journal of Knowledge Management (IF 8.689) Pub Date : 2022-03-29 Ademir de Jesus Soares, Reinalda Blanco Pereira, Roquemar de Lima Baldam, Antonio Carlos de Francisco
Purpose The purpose of this article is to propose a standardization model that contributes to the creation of organizational knowledge in the paper industry. This study was oriented to answer the question: how to create organizational knowledge through the standardization model of the paper industry’s production system? Design/methodology/approach This research was applied in the main production unit
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Unlocking the relationships between strategic planning, leadership and technology transfer competence: the mediating role of strategic quality management Journal of Knowledge Management (IF 8.689) Pub Date : 2022-03-24 Gulin Idil Sonmezturk Bolatan, Ismail Golgeci, Ahmad Arslan, Ekrem Tatoglu, Selim Zaim, Sitki Gozlu
Purpose This study aims to investigate the relationships between firms’ strategic planning (SP), leadership and technology transfer competence (TTC) by specifically incorporating the mediating role of strategic quality management (SQM). Design/methodology/approach This study performs structural equation modeling using AMOS on survey data collected from 200 Turkish firms operating in multiple industries
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Effectual entrepreneurship, ethics and suboptimal service designs Journal of Knowledge Management (IF 8.689) Pub Date : 2022-03-18 Betina Szkudlarek, Linh Nguyen, Aegean Leung
Purpose This study aims to respond to repeated calls for more process-focused research on effectual entrepreneurship. It illustrates how effectuation takes place, particularly through gaining the commitment of actors with diverse resources, knowledge and needs in a context characterized by power disparities. It illuminates the ethical concerns faced by effectual entrepreneurs and the impact these concerns
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How do business group affiliated firm in emerging markets outperform standalone firms? A knowledge-based view Journal of Knowledge Management (IF 8.689) Pub Date : 2022-03-17 Anish Purkayastha, Vikas Kumar, Dan Lovallo
Purpose This study seeks to understand how business group-affiliated firms perform in emerging markets. Previous studies identify that in spite of changes in the competitive landscape, seemingly counter-intuitively, business group affiliates outperform their standalone counterparts in emerging markets. This study adopts a knowledge-based view to resolve this apparent paradox. Design/methodology/approach
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The impact of organizational ostracism on knowledge hiding: analysing the sequential mediating role of efficacy needs and psychological distress Journal of Knowledge Management (IF 8.689) Pub Date : 2022-03-15 Sabeen Hussain Bhatti, Maryam Hussain, Gabriele Santoro, Francesca Culasso
Purpose Drawing on the conservation of resources theory and need-threat model, this study aims to analyse the mediating role of efficacy needs (EN) and psychological distress (PD) on the relationship between workplace ostracism (WO) and knowledge hiding (KH) behaviour of employees. Design/methodology/approach Time-lagged data were collected from 225 employees working in the mobile telecommunication
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Perceived overqualification? Examining its nexus with cyberloafing and knowledge hiding behaviour: harmonious passion as a moderator Journal of Knowledge Management (IF 8.689) Pub Date : 2022-03-10 Jawad Khan, Imran Saeed, Muhammad Fayaz, Muhammad Zada, Dawood Jan
Purpose This study aims to assess the nexus between perceived overqualification (POQ), anger, knowledge hiding, cyberloafing and harmonious passion (HP). Design/methodology/approach The authors obtained 264 responses from two public traded firms in Pakistan using a supervisor-subordinated nested design and a multi-time data collecting strategy using convenience sampling. Findings The study results
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Digital technology driven knowledge sharing for job performance Journal of Knowledge Management (IF 8.689) Pub Date : 2022-03-02 Hepu Deng, Sophia Xiaoxia Duan, Santoso Wibowo
Purpose The purpose of this study is to investigate how digital technologies are used for facilitating knowledge sharing and decision-making through enhanced coordination and communication and their impact on job performance in organizations. Design/methodology/approach A conceptual model is developed within the background of the social capital theory through a comprehensive review of the related literature
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Knowledge hiding behavior in higher education institutions: a scientometric analysis and systematic literature review approach Journal of Knowledge Management (IF 8.689) Pub Date : 2022-02-21 Muhammad Ashraf Fauzi
Purpose The purpose of this paper is to systematically review knowledge hiding (KH) behavior in higher education institutions (HEIs). KH is regarded as an unethical and antisocial behavior by many scholars, which should not be prevalent in HEIs. Design/methodology/approach A two-phase analysis through quantitative scientometric analysis and qualitative systematic literature review method through the
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The effects of expert power and referent power on knowledge sharing and knowledge hiding Journal of Knowledge Management (IF 8.689) Pub Date : 2022-02-22 Abraham Cyril Issac, Timothy Colin Bednall, Rupashree Baral, Pierpaolo Magliocca, Amandeep Dhir
Purpose The purpose of this research study is to determine the ways in which employees’ personal power-expert and referent power influences their knowledge sharing and hiding behaviour. There are hardly any studies that have investigated the effects of employee power and expectations regarding the consequences of divulging knowledge. In this study, the authors investigate whether expected gains and
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Working with emotions: emotional intelligence, performance and creativity in the knowledge-intensive workforce Journal of Knowledge Management (IF 8.689) Pub Date : 2022-02-14 Cassandra Stawicki, Sukumarakurup Krishnakumar, Michael D. Robinson
Purpose This paper aims to examine whether work-related emotional intelligence (W-EI) benefits job performance among knowledge-intensive workers. Design/methodology/approach Postdoctoral researchers (Study 1) and industry researchers (Study 2) were recruited (total N = 304). These knowledge workers completed an ability-based emotional intelligence (EI) test and characterized their work-related performance
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Use of management controls and product innovation in startups: intervention of knowledge sharing and technological turbulence Journal of Knowledge Management (IF 8.689) Pub Date : 2022-02-09 Vanderlei dos Santos, Ilse Maria Beuren, Daniele Cristina Bernd, Natália Fey
Purpose The purpose of this paper is to analyze the influence of the use of different types of management controls (cost information, budget information, nonfinancial indicators and informal controls) on product innovation mediated by knowledge sharing and moderated by technological turbulence. Design/methodology/approach Partial least squares structural equation modeling and fuzzy-set qualitative
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Managing digital knowledge for ensuring business efficiency and continuity Journal of Knowledge Management (IF 8.689) Pub Date : 2022-02-08 Shivam Gupta, Tuure Tuunanen, Arpan Kumar Kar, Sachin Modgil
Purpose Today many firms are pushed towards digitalization to ensure business continuity and their survival due to COVID-19. Therefore, this study aims to investigate the emerging knowledge management models in the era of digitalization and disruption. Design/methodology/approach The authors have adopted a semi-structured approach composed of qualitative data collection from 37 business executives
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Leveraging knowledge discovery and knowledge visualization to define the “inner areas”: an application to an Italian province Journal of Knowledge Management (IF 8.689) Pub Date : 2022-02-01 Valentino Moretto, Gianluca Elia, Gianpaolo Ghiani
Purpose Starting from a critical analysis of the main criteria currently used to identify marginal areas, this paper aims to propose a new classification model of such territories by leveraging knowledge discovery approaches and knowledge visualization techniques, which represent a fundamental pillar in the knowledge-based urban development process. Design/methodology/approach The methodology adopted
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Impacts, lessons learnt and envisioning the future of firms under COVID-19 – implications for knowledge management Journal of Knowledge Management (IF 8.689) Pub Date : 2022-02-01 David Wai Lun Ng, Abel Duarte Alonso, Alessandro Bressan, Oanh Thi Kim Vu
Purpose The purpose of this study is to examine the significance of knowledge management as a tool for firms to adapt to an ongoing unprecedented crisis. Moreover, in considering the knowledge-based view of the firm, the study will ascertain the impacts, lessons learnt and how firms envisage their future under the current unpredictable regime from the viewpoints of firm owners/managers. Design/methodology/approach
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Firm absorptive capacity: multidimensionality, drivers and contextual conditions Journal of Knowledge Management (IF 8.689) Pub Date : 2022-02-01 Nazim Hussain, Waheed Akbar Bhatti, Sana Akbar Khan, Ahmad Arslan, Shlomo Yedidia Tarba
Purpose This paper aims to enrich absorptive capacity literature by specifically highlighting and adding environmental conditions and internationalisation process to the original conceptualisation. Design/methodology/approach The authors undertake a conceptual analysis and present an enhanced framework of absorptive capacity by integrating multiple literature streams. The authors have analysed the
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The role of cloud computing in knowledge management for small and medium enterprises: a systematic literature review Journal of Knowledge Management (IF 8.689) Pub Date : 2022-01-28 Minu Saratchandra, Anup Shrestha
Purpose Knowledge management (KM) is widely adopted by organisations to improve their performance and make informed decisions. Prior research has confirmed that Information Systems (IS) play a critical role in effective KM. The purpose of this study is to examine the existing literature on the role of cloud-based KM systems (C-KMS) in small- and medium-sized enterprise (SMEs) by understanding its impact
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Tradition-driven business models at luxury companies: revealing value-creation and value-capture activities Journal of Knowledge Management (IF 8.689) Pub Date : 2022-01-26 Stefano Franco, Angelo Presenza, Antonio Messeni Petruzzelli, Enzo Peruffo
Purpose The purpose of this study is to explore how luxury companies can use knowledge embedded in tradition to set up effective business models. Design/methodology/approach Given the limited coverage in previous literature regarding the manner in which tradition can be leveraged by companies to create and capture value, this paper adopts a qualitative approach, i.e. the exploratory analysis of a single
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How to attenuate the effects of abusive supervision on knowledge hiding: the neutralizing roles of coworker support and individual characteristics Journal of Knowledge Management (IF 8.689) Pub Date : 2022-01-21 Qi Hao, Kou Wei, Bin Zhang
Purpose The purpose of this study is to theoretically discuss and empirically test the mediating effect of emotional exhaustion (EE) and the moderating effects of perceived coworker support (PCS) and positive affectivity (PA) in the relationship between abusive supervision (AS) and knowledge hiding (KH). Design/methodology/approach The authors adopted a three-wave survey to collect data from eight
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An evaluation of critical knowledge areas for managing the COVID-19 pandemic Journal of Knowledge Management (IF 8.689) Pub Date : 2022-01-10 Wala Abdalla, Suresh Renukappa, Subashini Suresh
Purpose The ability to manage the COVID-19 pandemic is contingent upon the ability to effectively manage its heterogeneous knowledge resources. Knowledge mapping represents a great opportunity to create value by bringing stakeholders together, facilitating comprehensive collaboration and facilitating broader in-depth knowledge sharing and transfer. However, identifying and analysing critical knowledge
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The influence of the knowledge management processes on results in basic education schools Journal of Knowledge Management (IF 8.689) Pub Date : 2022-01-11 Marcelo de Moraes Cordeiro, Mírian Oliveira, Maria-Isabel Sanchez-Segura
Purpose This study aims to identify the influence of knowledge management processes on the performance of basic education, including both private and confessional organizations. Design/methodology/approach This study is based on a positivist view of science and adopts a quantitative approach. A survey was conducted that received 242 answers, which were analyzed using structural equation modeling. Findings
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Mastering new technologies: does it relate to teleworkers’ (in)voluntariness and well-being? Journal of Knowledge Management (IF 8.689) Pub Date : 2022-01-05 Paulo Dias, Sílvia Lopes, Ricardo Peixoto
Purpose This study aims to examine the associations among mastering new technologies, teleworkers’ voluntariness and involuntariness and employee well-being (i.e. work engagement and exhaustion). To the best of the authors’ knowledge, no studies have explored the relationships among these constructs in the same conceptual model. Design/methodology/approach Data were collected from a sample of 451 individuals
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Born brothers, born global: multiple possible faces of the internationalization path Journal of Knowledge Management (IF 8.689) Pub Date : 2022-01-04 Francesco Caputo, Fabio Fiano, Massimiliano Farina Briamonte, Marco Sorrentino
Purpose Operating in a variety of countries, multinational companies (MNCs) experience a high variety and variability of physiological and contextual dynamics, requiring a more careful knowledge management approach. In this scenario, this paper aims to investigate the entrepreneurial facets and managerial aspects (entrepreneurial orientation/managerial intentionality) of MNCs’ internationalization
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How does organizational learning contribute to corporate social responsibility and innovation performance? The dynamic capability view Journal of Knowledge Management (IF 8.689) Pub Date : 2021-12-28 Peivand Ghasemzadeh, Seyed Mahdi Rezayat Sorkhabadi, Abbas Kebriaeezadeh, Jamal Aldin Nazari, Mandana Farzaneh, Gholamhossein Mehralian
Purpose Innovative organizations are increasingly facing challenges in a dynamic market to address corporate social responsibility (CSR) issues; however, research on how organizational learning (OL) contributes to organizations’ social responsibility and innovation remains sparse. This study aims to bridge the gap in previous research and examines how OL and dynamic capabilities (DCs) act as drivers
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The impact of knowledge distance on turnover intention of millennial employees: from the perspective of Mianzi Journal of Knowledge Management (IF 8.689) Pub Date : 2021-12-24 Fanchao Zhuo, Ling Yuan
Purpose The reasons for turnover intention of millennial employees show intergenerational differences and gradually have become a hot topic in the field of management. From the perspective of knowledge management, this paper aims to explore the mechanism of individual knowledge distance on the turnover intention of millennial employees. Based on the social comparison theory and the person-environment
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Two facets of pride and knowledge hiding: an empirical analysis Journal of Knowledge Management (IF 8.689) Pub Date : 2021-12-23 Myat Su Han, Daniel Peter Hampson, Yonggui Wang
Purpose This study aims to investigate whether or not the two facets of pride, hubristic and authentic, are associated with knowledge hiding. Design/methodology/approach This study collects survey data (N = 343) from one of the leading information technology (IT) companies in Myanmar at two stages with a two-month interval. This study uses multiple regression analyses to test this study’s hypotheses
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In search of virtuous learning circles: absorptive capacity and its antecedents in the education sector Journal of Knowledge Management (IF 8.689) Pub Date : 2021-12-22 Regina Lenart-Gansiniec, Wojciech Czakon, Massimiliano Matteo Pellegrini
Purpose This study aims to identify context-specific antecedents to schools’ absorptive capacity (AC) and to show how those can enact “a virtuous learning circle.” Design/methodology/approach The study uses a mixed method: an exploration based on semi-structured interviews with educational experts; the development of a measurement scale and a partial least squares structural equation modelling to test