Purpose This paper aims to examine the antecedents and performance outcomes of proactive and reactive knowledge-sharing behaviour. Specifically, it investigates from the employee’s perspective how human resource management, with the system of human resource (HR) practices and work climate, influences proactive and reactive knowledge-sharing behaviours via the employees’ interest-based motivation.

Purpose Recognizing the crucial role of leadership in innovation, this study aims to investigate the role of ambidextrous leadership (opening and closing leadership behaviors) in marketing departments’ innovation ambidexterity (exploratory and exploitative innovations), including the mediating and moderating roles of marketing managers’ psychological capital (PsyCap) and proactive personality, respectively

Purpose Tacit and explicit knowledge sharing play crucial roles in today’s rapidly changing business environment, particularly in fostering innovation. However, uncovering tacit knowledge sharing remains complex. The purpose of this study is to analyze the mediating roles of tacit and explicit knowledge in the relationship between a knowledge-sharing culture and organizational creativity. Design/methodology/approach

Purpose This study aims to establish an understanding of commonsense, a valuable mechanism for navigating disruptive, volatile, uncertain, complex and ambiguous (DVUCA) environments. Design/methodology/approach This study conducts a scientometric (bibliometric) analysis of commonsense through the lens of tacit knowledge, practical intelligence and sensemaking to unpack is nomological network. Findings

Purpose The paper aims to interpret sustainable regional development (SRD) as an exchange ecosystem in which stakeholders provide reciprocal access to resources, benefiting both individual and systemic levels. This paper suggests that knowledge, as a shared and value-transcribed critical resource, nourishes a community’s motivational system (CMS), orienting it toward SRD. This inherently raises questions

Purpose Open innovation platform has become an effective field through which enterprises can acquire valuable knowledge for incremental and breakthrough innovation. However, as more entities join the innovation platform, the knowledge activities in the platform ecosystem are now facing higher complexity and vulnerability due to the differences in the knowledge demands as well as conflicting interest

Purpose This study aims to investigate how cultural factors – specifically power distance (PD) and uncertainty avoidance (UA) – affect employees’ use of neutralization techniques to rationalize deviant information systems (IS) behaviors. The goal is to enhance strategies for managing insider threats and improving security policies. Design/methodology/approach A cross-sectional survey was used to examine

Purpose The existing literature presents mixed findings on how intra-multinational enterprise (MNE) competition affects cross-border interpersonal knowledge sharing; some studies indicate that it hinders, while others suggest that it facilitates, such exchanges. The purpose of this study is to address this issue by proposing and testing the U-shaped curvilinear effects of intra-MNE competition on cross-border

Purpose In the turbulence of a business-to-business (B2B) environment, employees often face role conflict as the result of changes in task allocations due to work requirements. This research uses organizational role theory to investigate the impact of role conflict on active lurking in B2B online communities. Active lurking, defined as the behavior of seeking information and acquiring knowledge without

Purpose This paper aims to advocate for a paradigm shift that prioritizes a human-centered approach in the pursuit of innovation during crises, urging a departure from the prevailing dominance of the technology-centric approach. The incorporation of emotional capabilities as a dynamic capability is posited as a pivotal contribution, in harmony with the tenets of Society 5.0 and imperative for establishing

Purpose This study aims to highlight the fundamental elements about the potential knowledge ecosystems underlying the crowdfunding environment, providing a tentative analysis of the state of the art and suggesting a possible research agenda. Design/methodology/approach Based on a sample of 51 papers retrieved from the Web of Science (WOS) database, the investigation, implementing a bibliometric literature

Purpose This paper aims to study the adverse effects of performance motivation and goal setting. The study investigates the unethical behavior of knowledge hiding that requires moral disengagement. The research further investigates the influence of performance motivation on knowledge hiding, along with investigating the mediating effect of moral disengagement. Design/methodology/approach Structural

Purpose This study aims to investigate how knowledge management (KM) influences the achievement of sustainable objectives in new ventures, considering the mediating roles of board composition and financial performance. Design/methodology/approach This study considers primary and secondary data from 177 Italian start-ups. Data collection involved a standardized questionnaire to assess KM processes and

Purpose The purpose of this study is to examine the connections between knowledge-based economies, entrepreneurial orientation (EO), sustainable business model innovation and technology transfer (TT). This study specifically investigates whether TT might foster EO and long-term business model innovation in small and medium-sized enterprises (SMEs). This study focuses on economies that are knowledge-based

Purpose Social media data contains a wealth of content related to customers’ reactions to, and comments on, firms’ performance. Through the lens of signaling theory, this paper aims to investigate the use of social media data as a knowledge resource in communicating firms’ noncompliance risk to regulatory agencies. Design/methodology/approach This paper proposes a two-step social media analytics framework

Purpose Design thinking is widely recognized as an effective problem-solving approach in the professional and academic world, albeit with varying interpretations. It has been studied in multiple forms – as a tool, a practice, a skill and a mindset – leading to ongoing debates about its fundamental nature. This study aims to explore the use of design thinking in practice and determine how its application

Purpose This study aims to investigate the influence of supervisor knowledge sharing on the task performance and the overall evaluation of employees in the context of supervisor-subordinate relationships, a prevalent yet underexplored mode of knowledge transfer. Design/methodology/approach Drawing on the social exchange perspective, we propose a framework integrating supervisors’ self-sacrificial leadership

Purpose This study aims to explore the impact mechanism of social support on individual health knowledge creation among users in online patient communities, guide and promote the creation of health knowledge and provide insights into managing online patient communities. Design/methodology/approach A theoretical model was constructed by integrating social impact and social support theories. Data were

Purpose Owing to the growing importance of human resource practices (HRM) and open innovation (OI) in small and medium enterprises (SMEs) context, the purpose of this paper is to investigate the effect of high-performance working systems (HPWS) on inbound and outbound open innovation in SMEs through the mediating role of innovative work behaviour (IWB). Using ability-enhancing, motivation-enhancing

Purpose The effects of gendered views on employee voice are of great importance for knowledge sharing within public universities. Yet, they are still neglected by current human resource management and entrepreneurship literature. While strengthening themselves by reinforcing the strengths and opportunities, public universities can generate entrepreneurial opportunities through various knowledge-sharing

Purpose This study aims to explore the constituents of artificial intelligence (AI)-augmented knowledge management (AIKM) capability and its impact on clinical performance (CP) in the health-care sector. It further examines the mediating role of absorptive capacity (Abs Cap) and discusses the implications of these findings for marketing strategies, highlighting how enhanced CP through AIKM can lead

Purpose This study aims to investigate the influence of knowledge application, government policy and green market orientation (GMO) on organizational sustainable performance in Vietnam, with a particular focus on the mediating role of green innovation in these relationships. Design/methodology/approach Data were collected from 253 Vietnamese organizations using purposive random sampling and manager-administered

Purpose This paper aims to explore the intersection of artificial intelligence (AI) and marketing within the context of knowledge management (KM). It investigates how AI technologies facilitate data-driven decision-making, enhance business communication, improve customer personalization, optimize marketing campaigns and boost overall marketing effectiveness. Design/methodology/approach This study uses

Purpose This study aims to examine how an organization’s innovation capability could influence research and development (R&D) performance. It also investigates if industry–academic knowledge transfer has a moderating relationship between organizational innovation capability and exploration and exploitative innovation in improving the R&D performance of the organizations. Design/methodology/approach

Purpose This study investigated leaders’ decision-making during crises. Using grounded theory research, we explored whether leaders’ use of either individualistic or collectivistic decision-making styles is based on the context of a crisis. In addition, the authors looked into the components of building leaders’ efficacy during a crisis event and gauged their attitudinal and behavioral reactions to

Purpose This study aims to explore the factors influencing the evolution of emerging technology innovation network (ETIN) in combination with the key attributes and life cycle of emerging technologies, particularly the impact of multiple knowledge attributes and technology life cycle on the ETIN evolution. Design/methodology/approach This study collects 5G patent data and their citation information

Purpose This study aims to examine new product development (NPD) performance to identify effective knowledge update strategies and assess the impact of environmental uncertainty on these dynamics. It aims to understand how different knowledge potentials and organizational routines interact to enhance product outcomes. The specific subsidiary context enriches understanding by identifying challenges

Purpose This study aims to examine the combinations of internal and external knowledge flows between research and development (R&D) incumbents and start-ups in the context of open innovation. While there is a growing body of knowledge that has examined how, in a knowledge economy, a firm’s knowledge and innovation activities are closely linked, there is no systematic review available of the key antecedents

Purpose This paper aims to provide empirical evidence on adopting artificial intelligence (AI), including generative AI, in knowledge management (KM) processes and its impact on organisational decision-making. Specifically, the study addresses three key research questions: RQ1: How is (generative) AI adopted within KM processes in organisations? RQ2: What factors influence the adoption of AI in these

Purpose Given the evolution that knowledge management (KM) has undergone since the advent of the digital transition, the purpose of this paper is to evaluate how KM processes have changed as a result of agile organisations’ adoption of digital technologies. Design/methodology/approach Years have passed since the onset of the fourth industrial revolution, and the technologies unique to this revolution

Purpose This study aims to investigate international students’ experiences through a lens of knowledge management perspective, emphasizing their strategies for knowledge management in tandem with cultural adaptation. The primary objective is to elucidate how international students navigate cultural differences and use knowledge management strategies to augment their learning and integration, thereby

Purpose Drawing on the reciprocity principle of social exchange theory situated within Service-dominant Logic, this study aims to examine how customers’ perception of knowledge sharing in co-production, their inherent scepticism and prosocial orientation relate to their willingness to co-create and provide feedback on services. The authors also explored the interplay between these factors to identify

Purpose This research paper explores how grassroots innovation initiatives address and resolve the challenges of translating broad and inviting values such as sustainability, inclusiveness and aesthetics into practical and actionable structures. This study examines the tensions and difficulties projects face in operationalizing these values, revealing the gap between idealistic goals and real-world

Purpose This study aims to empirically investigate how knowledge paradox affects collaboration performance. Knowledge paradox, which arises from the simultaneous need for knowledge sharing and protection, is common in interorganizational collaboration. Using the ambidexterity perspective, this paper aims to reexamine the effect of the knowledge paradox on collaborative performance to explore the moderating

Purpose In today’s swiftly evolving and intensely competitive business landscape, organisations increasingly recognise the significance of cross-border collaborative partnerships. International Strategic Alliances (ISAs) have emerged as effective platforms to foster innovation and gain a competitive advantage. Within the context of the hotel industry, which epitomises international operations, this

Purpose The relevance of digital technology and knowledge management (KM) has been increasing continuously owing to their importance in sustainability. However, research on which technology leads to collaboration in KM and how it affects sustainability is lacking. Therefore, this study aims to analyze knowledge collaboration management technologies for sustainable growth based on academic literature

Purpose This study aims to address the issue of perfunctory sharing that arises in knowledge governance due to a lack of willingness to share knowledge between individuals within the same organization. This knowledge-sharing process does not occur simultaneously for both parties but follows a sequential progression. Additionally, this governance model fully considers the willingness of both parties

Purpose This study aims to propose a framework for the development of implementation guidelines (IGs) that can help consultants mitigate not-invented-here (NIH) syndrome during a consultant intervention as a specific type of knowledge transfer. Design/methodology/approach The authors adopted a design science research approach for proposing an NIH-mitigating IG development framework. Inspired by findings

Purpose While most research on female entrepreneurship has been conducted using the traditional private-for-profit logic, with the growing rise of hybrid and public organizational forms, the value of female entrepreneurial initiatives tends to be shared with society at large. Overcoming the traditional distinction between private vs public sectors, this paper relies on the publicness theory and aims

Purpose Over the past decade, artificial intelligence (AI) technologies have rapidly advanced organizational management, with many organizations adopting AI-based algorithms to enhance employee management efficiency. However, there remains a lack of sufficient empirical research on the specific impacts of these algorithmic management practices on employee behavior, particularly the potential negative

Purpose This paper aims to gain insights into the paradoxical tensions emerging from circular business model innovation (CBMI) and how to overcome them by developing a theoretical framework drawing on two theoretical streams: firstly, the paradox theory for shedding light on the often “invisible” contradictions generated by the implementation of circular economy (CE) principles in business model transformation;

Purpose The moderating role of digital services trade restrictiveness to the effects of national intellectual capital on economic growth has been largely ignored in the existing literature. As such, this paper aims to examine how national intellectual capital and digital services trade restrictiveness affect economic growth. In addition, the moderating role of digital services trade restrictiveness

Purpose Organizations can greatly benefit from the transfer of knowledge from older employees to younger generations. However, older workers often hesitate to share their expertise with their younger colleagues. Grounded in conservation of resources theory and the stereotype threat framework, this study aims at examining the negative impact of age-based stereotype threat on organizational knowledge

Purpose The purpose of this study was to investigate the impact of artificial intelligence (AI) adoption on knowledge workers' innovative work behaviors (IWB), as well as the mediating role of stress appraisal and the moderating role of individual learning abilities. Design/methodology/approach This study analyzed the questionnaire results of 313 knowledge workers, and data analysis was conducted by

Purpose The purpose of this study is to provide a holistic view of how the different dimensions of absorptive capacity (AC) impact reverse knowledge transfer (RKT). Although the importance of AC has been realized in knowledge and RKT literature, scholars have hardly explored the differentiated importance of each component of AC. When knowledge leads to competitive advantage, understanding the differentiated

Purpose This paper aims to explore how informational faultlines impact new product creativity through specific mechanisms. The study focuses on analyzing how knowledge hiding mediates the relationship between informational faultlines and new product creativity, and how team promotion regulatory focus and team prevention regulatory focus moderate this process. Design/methodology/approach This research

Purpose The effect of digital transition on knowledge management (KM) processes is becoming relevant for companies operating in different industries and the body of literature examining this impact is rapidly growing. This paper aims to critically analyse the literature on the impact of digital transition on KM by rethinking the SECI model proposed by Nonaka and proposing the WISED model for the digital

Purpose This research aims to investigate the relationship between knowledge capabilities, engagement capabilities, operational capabilities and sustainable supply chain flexibility in the steel production industry. In addition, it seeks to understand how these elements contribute toward achieving a net-zero supply chain, under the moderation of industry dynamism. Design/methodology/approach In total

Purpose This study aims to use the knowledge management perspective to examine the mechanism through which entrepreneurship drives firms’ technological innovation in the digital age. The objective is to develop a multi-stage integrated theoretical model to explain how entrepreneurship exerts its influence on firms’ technological innovation with a particular focus on the knowledge management perspective

Purpose This paper aims to explore how digital capability incompatibility affects knowledge cooperation performance through the mediating effect of digital resilient agility and the moderating effect of project complexity in project network organizations (PNOs). Design/methodology/approach A cross-sectional questionnaire survey was conducted with 207 middle and senior managers in PNOs. Based on validated

Purpose This study aims to present a qualitative analysis of how higher education institutions (HEIs) faculties manage knowledge to facilitate the learning and engagement of individuals with intellectual and developmental disabilities. Design/methodology/approach This study uses a qualitative research design to collect responses from 39 HEI faculties to understand how they manage knowledge to facilitate

Purpose The purpose of this study is to examine the intricate dynamics within the hospitality service sector, which predominantly employs low-wage and low-skilled workers. These employees frequently encounter challenges related to breaches in their psychological contracts. Despite their critical role in customer service, their experiences are often overlooked in organizational inclusion research. We

Purpose This study aims to delve into the relationship between open innovation and organizational effectiveness, expanding upon previous research that primarily focused on the impact of open innovation on firm performance. Design/methodology/approach Based on data collected from top- and middle-level managers across diverse sectors in India, the authors examined the intricate dynamics of open innovation

Purpose The purpose of the this study is to discover the impact of practices of knowledge management, intellectual property protection and management innovation on entrepreneurial leadership, which in turn leads to sustainable growth in small and medium-sized enterprises. Design/methodology/approach The data was collected from 292 small and medium-sized businesses (SMEs) in the USA using a cross-sectional

Purpose This study aims to explore the role of sustainable fashion knowledge in shaping individual sustainable responsibility within the dynamic landscape of the fashion industry from a novel perspective, by exploring the intricate interplay between sustainable fashion knowledge, emotional and spiritual sustainable capacities. Design/methodology/approach A quantitative study was used, and a causal

Purpose The purpose of this study is to examine knowledge management (KM) infrastructure and processes on automobile manufacturing firm innovative performance through the mediating role of agile project management (APM) practice. Design/methodology/approach The data collection involved purposive and convenience sampling techniques to gather information from 692 employees employed in various public

Purpose Organizations increasingly use knowledge arbitrage to stimulate innovation and achieve competitive advantage. However, in knowledge management its use in startups is yet unexplored. This study aims to examine the utilization of knowledge arbitrage by startups, specifically during COVID-19. Design/methodology/approach This study employed an open-ended essay methodology to explore the drivers

Purpose The purpose of this paper is to explore the connection between initial public offerings (IPOs) and knowledge management (KM). Specifically, the manuscript critically examines the literature on IPOs and KM underlying how KM practices influence the IPO processes of companies. Design/methodology/approach The authors employ a systematic literature review methodology to identify and thematically

Purpose It is largely acknowledged that arbitrating the flow of knowledge can help firms strategically leverage tacit and explicit internal knowledge. However, despite the apparent scholarly and managerial acceptance of the criticality of the flow of knowledge between various stakeholders, the academic understanding of knowledge arbitrage remains coarse-grained. There are practically no empirical insights

Purpose Given the workplace’s reinvention to accommodate the global pandemic’s novel conditions, knowledge hiding (KH) behaviour in knowledge-intensive organisations must be examined from a fresh perspective. In this context, the relationship between workplace ostracism (WO) as KH’s antecedent and quiet quitting (QQ) as its consequence is undertaken via the mediating role of KH behaviour among knowledge