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Interlinking networking capabilities, knowledge worker productivity, and digital innovation: a critical nexus for sustainable performance in small and medium enterprises Journal of Knowledge Management (IF 8.689) Pub Date : 2024-04-19 Adeel Tariq, Muhammad Saleem Ullah Khan Sumbal, Marina Dabic, Muhammad Mustafa Raziq, Marko Torkkeli
Purpose As sustainable performance has a central role in the small and medium enterprises (SMEs) performance literature, this study aims to examine the influence of networking capabilities in enhancing sustainable performance through knowledge workers’ productivity and digital innovation. It also examines the sequential mediating role of knowledge workers’ productivity and digital innovation on networking
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An integrative model of enterprise architecture value: a grounded theory study to position its artifacts Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-04-19 Frank Grave, Rogier van de Wetering, Rob Kusters
Purpose Despite the relevance of how enterprise architecture (EA) contributes to organizational performance in contemporary digital technology-driven strategic renewal, little is known about the position of EA artifacts. Therefore, this study aims to build an integrative model of EA artifact-enabled EA value supplemented with a research agenda to enhance our understanding further. Design/methodology/approach
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Dynamic relationship between workplace friendship and knowledge-sharing behavior: formation, development and decline Journal of Knowledge Management (IF 8.689) Pub Date : 2024-04-16 Yanling Wang, Qin Lin, Shihan Zhang, Nannan Chen
Purpose The purpose of this study is to empirically examine the cause–effect relationships between workplace friendship and knowledge-sharing behavior, from a static perspective. Furthermore, it investigates the bi-directional relationship between the increase in both workplace friendship and knowledge-sharing behavior over same time periods, and also endeavors to identify whether there is a significant
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The impact of entrepreneurial leadership on the project success: the mediating role of knowledge-oriented dynamic capabilities Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-04-15 Rabail Tariq, Yifan Wang, Khawaja Fawad Latif
Purpose Through the lens of resource-based view (RBV), knowledge-based view (KBV) and DCV, this paper aims to investigate the relationship of entrepreneurial leadership (EL) on the project success (PS) and further examines the mediating effect of knowledge infrastructure capability (KIC), knowledge-based dynamic capability (KBDC) and Big data analytic capability (BDAC). Design/methodology/approach
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Bloodmobile location selection for resilient blood supply chain: a novel spherical fuzzy AHP-integrated spherical fuzzy COPRAS methodology Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-04-09 Gul Imamoglu, Ertugrul Ayyildiz, Nezir Aydin, Y. Ilker Topcu
Purpose Blood availability is critical for saving lives in various healthcare services. Ensuring blood availability can only be achieved through efficient management of the blood supply chain (BSC). A key component of the BSC is bloodmobiles, which are responsible for a significant portion of blood donation collections. The most crucial factor affecting the efficacy of bloodmobiles is their location
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The impact of big data analytics on innovation capability and sustainability performance of hotels: evidence from an emerging economy Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-04-11 Norzalita Abd Aziz, Abdullah Al Mamun, Mohammad Nurul Hassan Reza, Farzana Naznen
Purpose This study aimed to examine the role of big data analytics capabilities (BDAC) in fostering organizational innovation capabilities and, consequently, in achieving economic, social and environmental sustainability. Design/methodology/approach Through the lens of dynamic capability theory, this study surveyed 115 hotels using purposive sampling to gain in-depth insights regarding the factors
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Knowledge sharing behavior of service sector’s employees to attain sustainable development goals Journal of Knowledge Management (IF 8.689) Pub Date : 2024-04-10 Vibha Mahajan, Jyoti Sharma, Abhilasha Singh, Stefano Bresciani, Gazi Mahabubul Alam
Purpose The purpose of this study is to get an understanding regarding the clusters of middle management employees on the basis of their knowledge sharing behaviour. Designing knowledge sharing behaviors with a distinct focus for a specified group of employees can be an effective and productive one. As it is often argued that the cluster of employees labeled as “middle management” is the key player
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Organizational psychological ownership and innovative work behavior: the roles of coexisting knowledge sharing and hiding across organizational contexts Journal of Knowledge Management (IF 8.689) Pub Date : 2024-04-04 Jin-Xing Hao, Zhiqiang Chen, Minhas Mahsud, Yan Yu
Purpose Drawing upon psychological ownership theory, the aim of this study was to uncover the coexisting mediating effects of knowledge sharing and hiding on the relationship between employees’ organizational psychological ownership (OPO) and their innovative work behavior (IWB). The moderating role of organizational context in these mediating relationships was further examined to determine the moderated
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Technology entrepreneurship is more than one might think Inf. Organ. (IF 5.387) Pub Date : 2024-04-04 E. Burton Swanson
Technology entrepreneurship, by which we mean entrepreneurship on behalf of a new technology and its organizational and social acquisition, is more than one might think, given present use of the term, which focuses on technology as device. Here, taking the perspective of technology as routine capability, we reframe the concept to incorporate not only distributed agency involved around devices, but
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Navigating change: examining the influence of COVID-19 on knowledge-sharing dynamics in family firms within the restaurant and fast-food industry Journal of Knowledge Management (IF 8.689) Pub Date : 2024-03-29 Mojtaba Rezaei, Cemil Gündüz, Nizar Ghamgui, Marco Pironti, Tomas Kliestik
Purpose This study aims to examine the impact of the COVID-19 pandemic on knowledge-sharing drivers in small- and medium-sized family firms within the restaurant and fast-food industry. The pandemic has led to significant changes in business culture and consumer behaviour, accelerating digital transformation, disruptions in global supply chains and emerging new business opportunities. These changes
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The impact of organizational capabilities on business analytics use: the moderating role of environmental dynamism Inf. Syst. E-Bus. Manage. (IF 2.775) Pub Date : 2024-03-26 Thamir Alaskar
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Understanding the relationship between competitive strategy and product-service innovation: the role of the paradox of openness Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-03-26 Gonçalo Cordeiro de Sousa
Purpose This study aims to investigate the relationship between strategy intent (product-service innovation intention) and outcome (product-service innovation outcome), and the role that external sources of innovation play in influencing this relationship. Design/methodology/approach Using data obtained from the community innovation survey, we apply a logit regression to a sample of 1,419 Portuguese
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Impact of information system flexibility and dynamic capabilities in building net zero supply chains Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-03-26 Rohit Kumar Singh, Sachin Modgil
Purpose The main aim of this study is to explore the relationship between information system flexibility and dynamic capabilities to build sustainable and net zero supply chains under the influence of environmental dynamism. Design/methodology/approach We have formulated a self-administered survey, with 359 participants contributing responses. Prior to delving into foundational assumptions, such as
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Absorptive capacity, relational capital and export performance among SME exporters: the moderating effect of contract Journal of Knowledge Management (IF 8.689) Pub Date : 2024-03-22 Md Daud Ismail, Syed Zamberi Ahmad, Sanjay Kumar Singh
Purpose This study aims to investigate the relationship between absorptive capacity, relational capital and interorganizational relationship performance and examine the moderating effect of contractual governance on this relationship. Design/methodology/approach This study used a quantitative design, analyzing data collected through a survey questionnaire. The sampling frame consisted of 111 cross-industry
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Abusive supervision, dehumanization, knowledge hiding behavior and psychological capital – a daily diary method study Journal of Knowledge Management (IF 8.689) Pub Date : 2024-03-18 Ishfaq Ahmed, Zafir Khan Mohamed Makhbul
Purpose Knowledge is the source of competitive advantage, but when shared at all levels. Unfortunately, there is a universal unruly present in the form of knowledge hiding at employees’ level, but the causes and remedies are still vague as past studies have rarely investigated the causes of daily knowledge hiding behavior. Against this backdrop, this study aims to entail a daily diary method investigation
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Role of strategic knowledge management practices in enhancing strategic perspectives of an organisation to improve entrepreneurial performance Journal of Knowledge Management (IF 8.689) Pub Date : 2024-03-18 Aqueeb Sohail Shaik, Monika Jain, Aparna Mendiratta, Ghadah Alarifi, Elisa Arrigo
Purpose The purpose of this study is to investigate the significance and impact of strategic knowledge management (SKM) practices and organisational change capacity (OCC) in improving strategic thinking and strategic orientation in small and medium-sized enterprises (SMEs) and their contribution in overall improvement of entrepreneurial performance. Design/methodology/approach Quantitative research
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How knowledge resources drive industrial chain carbon reduction: an analysis from the knowledge management perspective Journal of Knowledge Management (IF 8.689) Pub Date : 2024-03-12 Yimin Yang, Xuhui Deng, Zilong Wang, Lulu Yang
Purpose This paper aims to analyze the role and advantages of knowledge resources in the carbon emission reduction of the industrial chain, and how it can be used to promote the carbon emission reduction of the industrial chain, so that the industry can better achieve the saving of energy and the reduction of emission. Design/methodology/approach This paper argues that the traditional resource-plundering
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Guest editorial overview: “dark side of online communities” Inf. Syst. E-Bus. Manage. (IF 2.775) Pub Date : 2024-03-04
Abstract Online Communities have been growing with increasing intervention of social media. The digital natives have also gradually started to spend a fairly large time on the internet and their contributions have grown significantly in shaping discussions and future of online communities. With an increase in contribution, it is also witnessed that these communities have also been responsible for promoting
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Delays in Information Presentation Lead to Brain State Switching, Which Degrades User Performance, and There May Not Be Much We Can Do about It MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Kevin A. Harmon, Hansol Lee, Bahar Javadi Khasraghi, Harshit S. Parmar, Eric A. Walden
System delays are a major factor that harms user experience. Long delays often result in system abandonment, decreased user performance, and lost revenue for businesses. Although studies have provided important contributions on the consequences of delays, less is known about why system delays harm the user experience. Using fMRI, we examined how long system delays—compared to short delays—can change
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Using Digital Nudges to Enhance Collective Intelligence in Online Collaboration: Insights from Unexpected Outcomes MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Pranav Gupta, Young Ji Kim, Ella Glikson, Anita Williams Woolley
The dramatic expansion of internet communication tools has led to the increased use of temporary online groups to solve problems, provide services, or produce new knowledge. However, many of these groups need help to collaborate effectively. The rapid development of new tools and collaboration forms requires ongoing experimentation to develop and test new ways to support this novel form of teamwork
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How Users Drive Value in Two-Sided Markets: Platform Designs That Matter MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Zhou Zhou, Lingling Zhang, Marshall Van. Alstyne
Extant research has popularized the perspective that strong network effects produce “winner-take-all” outcomes, which leads platforms to invest in user growth and encourages investors to subsidize these platforms. However, user growth does not necessarily imply strong user stickiness. Without user stickiness, strong network effects in the current period may fade in future periods, thus rendering a
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The Entrainment of Task Allocation and Release Cycles in Open Source Software Development MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Aron Lindberg, Aaron Schecter, Nicholas Berente, Phil Hennel, Kalle Lyytinen
In this study we identify a process of “entrainment” around open source software (OSS) development release cycles to capture patterns of self-organized task allocation among developers. We conducted an abductive, computationally intensive study of eight OSS projects, using relational event modeling to analyze 1,169,489 actions covering 93 major software releases. The process of entrainment that we
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Time Will Tell: The Case for an Idiographic Approach to Behavioral Cybersecurity Research MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 W. Alec Cram, John D'Arcy, Alexander Benlian
Many of the theories used in behavioral cybersecurity research have been applied with a nomothetic approach, which is characterized by cross-sectional data (e.g., one-time surveys) that identify patterns across a population of individuals. Although this can provide valuable between-person, point-in-time insights (e.g., employees who use neutralization techniques, such as denying responsibility for
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Creating Proactive Cyber Threat Intelligence with Hacker Exploit Labels: A Deep Transfer Learning Approach MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Benjamin M. Ampel, Sagar Samtani, Hongyi Zhu, Hsinchun Chen
The rapid proliferation of complex information systems has been met by an ever-increasing quantity of exploits that can cause irreparable cyber breaches. To mitigate these cyber threats, academia and industry have placed a significant focus on proactively identifying and labeling exploits developed by the international hacker community. However, prevailing approaches for labeling exploits in hacker
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Toward a Process-Based, Interpretive Understanding of How Collaborative Groups Deal With ICT Interruptions MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Sanna Tiilikainen, Virpi Kristiina Tuunainen, Suprateek Sarker, Ilkka Arminen
Contemporary knowledge workers collaborating in hybrid work environments need to frequently deal with ICT interruptions. This can potentially lead to disruptions in the collaboration process, particularly in synchronous collaboration contexts. How do knowledge workers deal with such interruptions to ensure the smooth continuation of their collaboration? Previous studies, for the most part, suggest
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Skin in the Game: The Transformational Potential of Decentralized Autonomous Organizations MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Eleunthia Wong Ellinger, Robert Wayne Gregory, Tobias Mini, Thomas Widjaja, Ola Henfridsson
Decentralized autonomous organizations (DAOs)—collectively owned human-machine systems deployed on a blockchain that self-govern through smart contracts and the voluntary contributions of autonomous community members—exhibit the potential to facilitate collective action in managing digital commons. Yet the promise of decentralization and collective action is difficult to sustain. To this end, this
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Real-Effort Incentives in Online Labor Markets: Punishments and Rewards for Individuals and Groups MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Matthew J. Hashim and Jesse C. Bockstedt
Online labor markets and the humans that power them serve a critical role in the advancement of artificial intelligence and supervised machine learning via the creation of useful training datasets. The use of human effort in online labor markets is not enough, however, as a key factor is understanding the possible interventions that market operators can leverage to incentivize human effort among their
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iRepair or I Repair? A Dialectical Process Analysis of Control Enactment in the iPhone Repair Aftermarket MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Jan Recker, Roman Zeiss, Mario Mueller
We study how Apple and independent repair service providers used different physical, regulatory, and digital instruments to influence each other’s abilities to control the repair aftermarket of the Apple iPhone between 2007 and 2020. We show how the emergence of digital instruments for enacting control, made possible through emerging functionality for tethering, encryption, and temporary binding implemented
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Balancing Affordances and Constraints: Designing Enterprise Social Media for Organizational Knowledge Work MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Hani Safadi
Enterprise social media (ESM) is changing how knowledge workers interact and share information; however, a debate persists as to whether ESM is an adequate knowledge management system. ESM provides a rich set of affordances for organizational knowledge work, such as improved organizational memory, but also constrains knowledge work performance because of digital interruptions. Extending and complementing
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Effects of Explicit Sponsorship Disclosure on User Engagement in Social Media Influencer Marketing MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Zike Cao and Rodrigo Belo
Social media influencer marketing has grown substantially in the last decade and is a major advertising channel for many brands. Social media influencers weave sponsored posts with organic content into their feeds, which raises concerns among regulators and consumer advocates that users may not be able to clearly distinguish between sponsored and organic influencer content. Thus, regulators often mandate
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Dual Pathways of Value Creation from Digital Strategic Posture: Contingent Effects of Competitive Actions and Environmental Uncertainty MIS Quarterly (IF 7.3) Pub Date : 2024-03-01 Inmyung Choi, David E. Cantor, Kunsoo Han, Joey F. George
Digital strategic posture (DSP) is defined as a firm’s overall strategic stance toward investing in information technology (IT) initiatives relative to that of rival firms. This study examines how a firm’s DSP affects firm performance. Drawing on the competitive dynamics perspective and contingency view, we demonstrate that DSP influences competitive actions through dual pathways. First, DSP enables
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Smart contract challenges and drawbacks for SME digital resilience Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-03-05 Araz Zirar, Abdul Jabbar, Eric Njoya, Hannan Amoozad Mahdiraji
Purpose This study aims to explore the key challenges and drawbacks of smart contracts (SCs) and how they impact digital resilience within small and medium enterprises (SMEs). Whilst this type of technology is seen as a step forward in terms of traceability, transparency and immutability to increase digital resilience, we argue that it should be approached with trepidation. Design/methodology/approach
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Linking sustainable leadership with sustainable project performance: mediating role of knowledge integration and moderating role of top management knowledge values Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-28 Muhammad Zada, Jawad Khan, Imran Saeed, Shagufta Zada, Zhang Yong Jun
Purpose The purpose of this study is to investigate the relationship between sustainable leadership and sustainable project performance. Specifically, the study aims to examine the mediating role of knowledge integration, examining how knowledge integration within an organization influences project outcomes. In addition, the study seeks to explore the moderating role of top management knowledge values
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Using machine learning to determine factors affecting product and product–service innovation Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-02-27 Oscar F. Bustinza, Luis M. Molina Fernandez, Marlene Mendoza Macías
Purpose Machine learning (ML) analytical tools are increasingly being considered as an alternative quantitative methodology in management research. This paper proposes a new approach for uncovering the antecedents behind product and product–service innovation (PSI). Design/methodology/approach The ML approach is novel in the field of innovation antecedents at the country level. A sample of the Equatorian
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Generative mechanisms of AI implementation: A critical realist perspective on predictive maintenance Inf. Organ. (IF 5.387) Pub Date : 2024-02-21 Alexander Stohr, Philipp Ollig, Robert Keller, Alexander Rieger
Artificial intelligence (AI) promises various new opportunities to create and appropriate business value. However, many organizations – especially those in more traditional industries – struggle to seize these opportunities. To unpack the underlying reasons, we investigate how more traditional industries implement predictive maintenance, a promising application of AI in manufacturing organizations
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Practical wisdom in the workplace: conceptualization, instrument development, and predictive power Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-22 Alexander Serenko
Purpose The purpose of this Real Impact Research Article is to empirically explore one of the most controversial and elusive concepts in knowledge management research – practical wisdom. It develops a 10-dimensional practical wisdom construct and tests it within the nomological network of counterproductive and productive knowledge behavior. Design/methodology/approach A survey instrument was created
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Interactive impact of transformational leadership and organizational innovation on online knowledge sharing: a knowledge management perspective Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-19 Mai Nguyen, Piyush Sharma
Purpose As knowledge management increasingly becomes critical for the success of professional service firms, this paper uses social exchange theory to investigate the interactive impact of transformational leadership and organizational innovation on online knowledge sharing by employees in professional service firms. This study aims to investigate the mediating roles of job autonomy and job engagement
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Why do employees hide knowledge after working hours? Linking non-working time ICT demands to deceptive knowledge hiding Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-19 Peixu He, Hanhui Zhou, Qiongyao Zhou, Cuiling Jiang, Amitabh Anand
Purpose Employees may adopt deceptive knowledge hiding (DKH) due to nonworking time information and communication technology (ICT) demands. Drawing from the conservation of resources (COR) theory, this study aims to develop and test a model of deceptive knowledge hiding (DKH) due to nonworking time information and communication technology (ICT) demands. Design/methodology/approach In total, 300 service
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Unlocking the relationship between ambidextrous leadership style and HRM practices in knowledge-intensive SMES Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-15 Ashish Malik, Jaya Gupta, Ritika Gugnani, Amit Shankar, Pawan Budhwar
Purpose This paper aims to explore the relationship between owner-manager or leader’s ambidextrous leadership style and its effect on human resource management (HRM) practices, contextual ambidexterity and knowledge-intensive small- and medium-enterprises (SMEs) strategic agility. Design/methodology/approach This study presents an in-depth qualitative case study analysis of two knowledge-intensive
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The influence of supervisor bottom-line mentality on knowledge territorial behavior and knowledge sabotage behavior Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-15 Zhihong Tan, Ling Yuan, Qunchao Wan
Purpose Based on social cognitive theory, this study aims to explore the influence of supervisor bottom-line mentality (SBLM) on employee knowledge behavior (knowledge territorial behavior and knowledge sabotage behavior). The study first investigates the role of an ethical decision-making mechanism (moral disengagement) in mediating this relationship. In addition, it considers the possible boundary
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Knowledge management and career readiness: a review and synthesis Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-13 Sachin Kumar Raut, Ilan Alon, Sudhir Rana, Sakshi Kathuria
Purpose This study aims to examine the relationship between knowledge management and career development in an era characterized by high levels of youth unemployment and a demand for specialized skills. Despite the increasing transition to a knowledge-based economy, there is a significant gap between young people’s skills and career readiness, necessitating an in-depth analysis of the role of knowledge
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Exploring the impacts of IT service management on the business agility index: an AHP simulation-based decision-making approach Inf. Syst. E-Bus. Manage. (IF 2.775) Pub Date : 2024-02-10
Abstract Business agility has been recognized as a core competitive capability in a dynamic business environment. In this context, the organizational IT capability is a co-factor for achieving and keeping business agility. IT capability has been managed through the utilization of plan-driven IT service management (ITSM) frameworks and standards such as the ITIL v3.v2011 and the ISO/IEC 20000. These
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Toward revealing concealed risks for agile IT service management practices Inf. Syst. E-Bus. Manage. (IF 2.775) Pub Date : 2024-02-09 Kurt J. Engemann, Holmes E. Miller
Rapid changes in the business environment have created opportunities and challenges. Businesses need to be more responsive to competitive environments and customers’ requirements. Business agility involves implementing agile practices across organizational functions. Agile processes are especially critical in IT Service Management (ITSM). When agile processes are implemented to meet changing business
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Combining artificial and human intelligence to manage cross-cultural knowledge in humanitarian logistics: a Yin–Yang dialectic systems view of knowledge creation Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-09 Tachia Chin, T.C.E. Cheng, Chenhao Wang, Lei Huang
Purpose Aiming to resolve cross-cultural paradoxes in combining artificial intelligence (AI) with human intelligence (HI) for international humanitarian logistics, this paper aims to adopt an unorthodox Yin–Yang dialectic approach to address how AI–HI interactions can be interpreted as a sophisticated cross-cultural knowledge creation (KC) system that enables more effective decision-making for providing
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Cultural and gender diversity for ESG performance towards knowledge sharing: empirical evidence from European banks Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-06 Francesco Paolone, Matteo Pozzoli, Meghna Chhabra, Assunta Di Vaio
Purpose This study aims to investigate the effects of board cultural diversity (BCD) and board gender diversity (BGD) of the board of directors on environmental, social and governance (ESG) performance in the European banking sector using resource-based view (RBV) theory. In addition, this study analyses the linkages between BCD and BGD and knowledge sharing on the board of directors to improve ESG
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Knowledge management during emergency remote teaching: an interpretative phenomenological analysis of the transition experiences of faculty members Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-06 Pallavi Srivastava, Trishna Sehgal, Ritika Jain, Puneet Kaur, Anushree Luukela-Tandon
Purpose The study directs attention to the psychological conditions experienced and knowledge management practices leveraged by faculty in higher education institutes (HEIs) to cope with the shift to emergency remote teaching caused by the COVID-19 pandemic. By focusing attention on faculty experiences during this transition, this study aims to examine an under-investigated effect of the pandemic in
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Research on cross-city emergency management collaboration mechanism in major emergencies: insights from a knowledge management perspective Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-06 Lin Zhang, Jinyu Wang, Xin Wang, Yingju Gao
Purpose Based on the perspective of knowledge management, this study aims to discuss how to build cross-city emergency management collaboration mechanism in major emergencies and explore the important role of knowledge management in emergency management collaboration. Design/methodology/approach Based on the theoretical analysis of knowledge management and the typical case study of cross-city emergency
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Mitigating the unwillingness to exchange knowledge: a focus on exporters’ networks Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-05 Claude Obadia
Purpose This paper aims to explain the unwillingness to exchange export knowledge by members of exporters’ networks and provides potential solutions to this problem. Design/methodology/approach This study uses data from a survey of 301 members of a French exporter’s network to test a set of hypotheses with partial least squares structural equation modeling. Findings Network participants’ export experience
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Human-AI joint task performance: Learning from uncertainty in autonomous driving systems Inf. Organ. (IF 5.387) Pub Date : 2024-01-30 Panos Constantinides, Eric Monteiro, Lars Mathiassen
High uncertainty tasks such as making a medical diagnosis, judging a criminal justice case and driving in a big city have a very low margin for error because of the potentially devastating consequences for human lives. In this paper, we focus on how humans learn from uncertainty while performing a high uncertainty task with AI systems. We analyze Tesla's autonomous driving systems (ADS), a type of
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The application of knowledge management in disaster management: past, present and future trends Journal of Knowledge Management (IF 8.689) Pub Date : 2024-02-01 Muhammad Ashraf Fauzi, Biswajeet Pradhan, Noraina Mazuin Sapuan, Ratih Dyah Kusumastuti
Purpose The purpose of this study is to review the role of knowledge management (KM) in disaster management and crisis. Disaster causes many detrimental impacts on human lives through loss of life and damage to properties. KM has been shown to dampen the impact of the disaster on the utilization of knowledge among agencies involved and the local communities impacted by disasters. Design/methodology/approach
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Artificial intelligence-based food-quality and warehousing management for food banks' inbound logistics Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-01-29 Pei-Ju Wu, Yu-Chin Tai
Purpose In the reduction of food waste and the provision of food to the hungry, food banks play critical roles. However, as they are generally run by charitable organisations that are chronically short of human and other resources, their inbound logistics efforts commonly experience difficulties in two key areas: 1) how to organise stocks of donated food, and 2) how to assess the donated items quality
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Knowledge management in boards of directors: effects of informational faultlines Journal of Knowledge Management (IF 8.689) Pub Date : 2024-01-26 Alana Vandebeek, Wim Voordeckers, Jolien Huybrechts, Frank Lambrechts
Purpose The purpose of this study is to examine how informational faultlines on a board affect the management of knowledge owned by directors and the consequences on organizational performance. In this study, informational faultlines are defined as hypothetical lines that divide a group into relatively homogeneous subgroups based on the alignment of several informational attributes among board members
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The contagious effect of bullying knowledge hiding: exploring the role of job stress and power values Journal of Knowledge Management (IF 8.689) Pub Date : 2024-01-26 Roman Kmieciak
Purpose Bullying knowledge hiding has been recently identified as a manifestation of knowledge hiding behavior. As a relatively new concept, it is still underexplored. Previous research has focused on the antecedents of bullying hiding. However, there is a lack of research on the negative consequences that bullying hiding may have on employees. This study aims to uncover the effects of supervisor bullying
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Role of organizational characteristics on counterproductive knowledge behavior: a meta-analysis Journal of Knowledge Management (IF 8.689) Pub Date : 2024-01-25 Yuwen Cen, Changfeng Wang, Yaqi Huang
Purpose In recent years, counterproductive knowledge behavior (CKB) and its types have received increasing interest in knowledge management as the degree of knowledge sharing and innovation in enterprises continues to increase. A rapidly growing number of studies have shed light on the important antecedents and consequences of employees’ CKB. However, the various labels, conceptualizations and operationalizations
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Diving into the divide: a systematic review of cognitive bias-based polarization on social media Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-01-24 Yunfei Xing, Justin Zuopeng Zhang, Veda C. Storey, Alex Koohang
Purpose The global prevalence of social media and its potential to cause polarization are highly debated and impactful. The previous literature often assumes that the ideological bias of any media outlet remains static and exogenous to the polarization process. By studying polarization as a whole from an ecosystem approach, the authors aim to identify policies and strategies that can help mitigate
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Catch me if you can: A simulation model of the internationalization of digital platforms Inf. Organ. (IF 5.387) Pub Date : 2024-01-23 Esteban García-Canal, Mauro F. Guillén, Borja Ponte
Digital platforms have grown rapidly by facilitating connections among users to exchange products, services, or information. However, very few platforms have a truly global footprint given that factors such as competition, imitation, innovation, and cultural and political barriers hamper a digital platform's international growth path. The geographical scope of network effects plays a crucial role in
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Collaborative innovation, strategic agility, & absorptive capacity adoption in SMEs: the moderating effects of customer knowledge management capability Journal of Knowledge Management (IF 8.689) Pub Date : 2024-01-19 Mário Nuno Mata, José Moleiro Martins, Pedro Leite Inácio
Purpose The purpose of this study is to identify the relationship between collaborative innovation and the financial performance of information technology (IT) firms through the mediating role of strategic agility and absorptive capacity. Customer knowledge management capability (CKMC) is also explored as a potential moderator. Design/methodology/approach Data were collected from 300 respondents working
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Teleworking antecedents: an exploration into availability bias as an impediment Inf. Syst. E-Bus. Manage. (IF 2.775) Pub Date : 2024-01-17 Marie-E. Godefroid, Vincent Borghoff, Ralf Plattfaut, Björn Niehaves
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Impact of analytical alignment on a paradox mindset and resilience Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-01-18 Dong Yoo, James Roh
Purpose In a fast-paced and hypercompetitive environment, organizational members are awash with paradoxes where they are forced to accomplish opposing goals simultaneously (“both/and”) instead of choosing one over the other (“either/or”). The literature has acknowledged paradox as a common type of contradiction in managing information and information technology (IT), but few studies have investigated
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Evaluation of strategic orientation-led competitive advantage: the role of knowledge integration and service innovation Journal of Knowledge Management (IF 8.689) Pub Date : 2024-01-17 Sundeep Singh Sondhi, Prashant Salwan, Abhishek Behl, Suman Niranjan, Tim Hawkins
Purpose This paper aims to derive a model that explores how the interplay between knowledge integration capability and innovation impacts strategic orientation, leading to the attainment of sustainable competitive advantage. The study considers the constituents of strategic orientation, namely, customer orientation, competitor orientation and technology orientation, as the basis for achieving sustainable