Background: Communication is critical to engineering work, and despite its emphasis within engineering education, it is still noted as a gap in new engineers’ preparedness for work. Literature review: Prior research points to communication gaps among new engineers. Few studies have extensively examined transitions between academic and professional engineering contexts. Work remains for understanding

Background: Social media, increasingly conceptualized as communicative genres, has become a tool for individuals to promote social bonds, as well as a platform for corporations to engage with the public and build corporate identity. Literature review: Genre analysis has seldom been used in investigating social media use and corporate identity construction, especially the relationship between corporate

Background: People born between 1995 and 2012, referred to as Generation Z, grew up alongside significant technological advancements in communication. This cohort's oldest members are now entering the workforce. Literature review: Although the merits of generational research have been questioned, Generation Z's personal communication preferences and habits demonstrate unprecedented technological experiences

Background: More and more multinational corporations (MNCs) based in East Asia are adopting international social media to communicate messages on corporate social responsibility (CSR), but little research has investigated their content qualitatively. Literature review: I reviewed the literature related to the convergence and divergence of corporate behaviors under the framework of the institutional

Background: Communication is fundamental to the success of engineered systems, enabling interactions between the system's stakeholders. Systems engineering, an integrative discipline on which the contributions of many disciplines are evaluated against each other, may particularly benefit from research in communication methods. Specifically, storytelling may be beneficial to engineers because it enables

Research problem: The use of virtual teams (VTs) has been growing steadily since the late 1990s. However, there is disagreement on how the virtuality of a team impacts the relationship of trust and team effectiveness. Some studies have suggested that the operationalization of the virtuality has been simplistic, with most researchers treating virtuality as a binary state. Recently, some researchers

Introduction: Virtual teams, especially project teams, increasingly rely on computer-mediated communication for interaction when collaborating and completing their tasks. Team members represent various cultures, occupations, and industries. Virtual teams often use English as a business lingua franca in communication. This study investigates critical factors related to virtual project teams that influence

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Research problem: Discourse bridges between the speakers and the audience in product launches. However, how the verbals and the visuals work together in the construction of interpersonal meanings in such communication remains largely underexplored. Research question: How were interpersonal meanings constructed via verbal and visual semiotics in the iPhone 1 product launch presentation?. Literature

Background: This article explores the previously undiscovered relationship between communication satisfaction (CS), human resources management (HRM) practices, person-organization fit (P-O fit), and affective commitment (AC) among full-time Malaysian employees in the service industry. Literature review: Despite the recent proliferation of papers dealing with communication satisfaction, little work

Introduction: The COVID-19 pandemic brought unprecedented challenges to universities when instruction had to shift entirely online. Universities were quick to survey their students about those challenges, and education researchers are now focused on building more effective online experiences based on student feedback. About the case: The loss of in-person instruction was difficult for engineering students

Introduction: Engineering programs must take creative approaches to ensure that their students receive needed communication instruction in curricula constantly experiencing pressures of accreditation, state, and industry requirements: expectations for students’ knowledge and skills increase although curricula are compressed. Situating the case: Technical communication and engineering education scholarship

Introduction: To present technical content clearly and effectively for global users of English, engineering students need to learn how. About the case: Technical communication classes in Spain and the US engaged in an international telecollaborative project between cross-cultural virtual teams in which students in Spain developed oral presentations that were then peer-reviewed by counterparts in the

Introduction: Online learning and work are commonplace in both engineering and professional communication. To be effective online, even experienced face-to-face teachers require new skills. About the case: This case reports on the design and delivery of faculty training on teaching online at a Norwegian university during the COVID-19 pandemic. Two questions are examined: 1. What topics and training

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This book aims to teach other user experience (UX) writers and technical communicators the content strategy that they need to “fix the words” for their companies. Pulling from her experience working at companies like Xbox, Microsoft, and Google, the author provides a digestible, practical guide to aid UX and microcopy writers in creating content that is consistent, brief, and useful within digital

With Data Visualization: A Practical Introduction, Kieran Healy delivers a hands-on masterclass in building effective data graphics using the ggplot package for the R language. Although the implied audience is researchers in the social sciences, there is a lot of practical wisdom here for anyone who works with numerical data. This book treats both the theoretical principles of effective data visualization

Background: As all sorts of communications have substantially moved to the internet, volumes of literature on internet-mediated communication have emerged in professional and technical communication in different research paradigms, including studies on internet-mediated genres, which often have generic features beyond traditional conception and thus require updated understanding. This study systematically

Background: After a six-month training program in the Chilean public accelerator Start-Up Chile, entrepreneurs are asked to update a short pitch they wrote in the submission stage to appear in the program's online portfolio. Literature review: We reviewed relevant literature related to the pitch as well as research aiming to track changes within pitches. Research questions: 1. Which are the editing

Background: Past research has established the importance of discursive leadership in professional communication, but it has not systematically examined how conformity behaviors emerge as a potentially undesirable consequence of discursive leadership. Literature review: Review of the literature on the centrality of communication in leadership processes and conformity behavior suggest a void of analytic

Background: Visualizations are used to communicate data about important political, social, environmental, and health topics to a wide range of audiences; however, perceptions of graphs as objective conduits of factual data make them an easy means for spreading misinformation. Research questions: 1. Are people deceived by common deceptive tactics or exaggerated titles used in data visualizations about

Background: Captions do important communicative work, but little research has investigated their content quantitatively. Literature review: Captions help facilitate learning and make retrieving information from databases easier. Yet, few studies have explored the rhetorical moves found in figure captions to better understand their communicative function. Research questions: 1. How do captions found

Research problem: The role that physical, temporal, and cultural distances play in global software development projects has been well researched. Culturally diverse teams separated by physical distances across multiple time zones face significant challenges in collaborating effectively with each other. This article examines a fourth dimension—cognitive distance—that relates to the problem-solving style

Background: College and university science, technology, engineering, and mathematics (STEM) students in Japan, who hope for careers in science and technology fields, lack the motivation to learn English as a second language (L2), impairing their current capacities to learn the L2 and their future abilities to communicate globally once employed. Literature review: Although these students’ motivation

Research problem: During humanitarian crises, communities of people face various types of dangers. To counter the dangers, they need information in a short period. Such need creates the opportunity for misinformation. Such misinformation can result in information harms that can generate short- or long-term consequences. Literature review: Prior researchers have tackled the situation by using technical

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As technology evolves, the needs of users evolve, and Wicked, Incomplete, and Uncertain: User Support in the Wild and the Role of Technical Communication provides technical communicators, writing user-facing documentation, and instructors in technical communication a useful, insightful guide for what the future of technical communication could look like. The book succeeds in its purpose of demonstrating

Writing scholarship has given a lot of attention to structures and lexical-grammatical features of texts in relation to discipline and the discourse community. More attention should be paid to where, when, what, and how academics write, because writing is at the heart of their professional lives. Academics Writing: The Dynamics of Knowledge Creation addresses this issue, drawing on literacy studies

Medical practitioners and patients interested in technological advancements in the medical field will find Raymond Tong’s Wearable Technology in Medicine and Health Care intriguing, useful, and practical. Each of its 15 chapters is authored by experts from universities and research hospitals all over the world who discuss innovative health care devices that are changing the medical field for practitioners

Background: Successful team collaborations require psychological safety (PS)—a measure that addresses how individuals perceive their own behaviors in a team, allowing members to be comfortable being themselves. Technical communication curricula do not engage deeply with managing the socioemotional components of collaboration. Literature review: Scholarship addressing hundreds of teams with thousands

Background: The cognitive load involved in research article (RA) reading can be overwhelming for L2 novice readers. RA section headings can be used as signals to help novices focus on essential information related to their learning goals to reduce extraneous cognitive processing. There is a need to examine RA macrostructures to inform RA reading instruction. Literature review: RAs do not always follow

Background: Environmental reporting is an indispensable part of the corporate social responsibility (CSR) report, which has become a main genre of nonfinancial disclosure for corporations. The present study explores how companies use metaphors to construct their role in the relationship with the environment. Literature review: Previous studies tend to focus on environmental metaphors in genres such

Background: Although effective communication has been the most important attribute of success in the workplace, poor communication has hindered employees from performing well. This outcome worsens when communication occurs between cross-generational groups in an organization. Literature review: Prior research suggests that Millennials, who make up a large cohort of the population in workplaces, are

In the modern workplace, technical roles often have overlapping responsibilities. Therefore, it is essential for professional communicators to familiarize themselves with these roles to facilitate a collaborative and cooperative work environment. Stull’s UX Fundamentals for Non-UX Professionals: User Experience Principles for Managers, Writers, Designers, and Developers is a beneficial book for professionals

Background: Early-stage accelerator programs teach new entrepreneurs how to identify and exploit venture opportunities. In doing so, they implicitly teach these new entrepreneurs how to develop and iterate claims. But since this function of teaching persuasion has been implicit and generally unsystematic, it is unclear how well it works. Literature review: We review related literature on the venture

Background: Technical communication, business communication, and professional communication are potentially overlapping disciplines with open disciplinary questions. A comparative topical analysis of research topics can identify similarities and differences between them, addressing intellectual and physical concerns for each. Literature review: Recent topical analyses have been done for technical communication

Research problem: With the extensive use of the internet, cyber language management has become a critical issue for international organizations (IOs). IOs’ language choices on their official websites represent the very interests of member nations and form a key factor in organizational image construction. However, research on IOs’ cyber language management is rather limited. Literature review: Previous

Background: The ability to create a context is essential in writing the introduction of a research article (RA). This study explores the experience of engineering Ph.D. students in Australia, for whom English is an Additional Language (EAL), in using a problem-solution-based writing model to develop context-creating skills in writing RA introductions. Research question: What is the experience of engineering

Background: Engineers increasingly work and advance their careers in international business settings. As technical managers, they need management and technical skills when working with different stakeholders with whom they may not share a common first language. Studies have revealed that informal oral communication skills are of prime importance for global engineers who face challenges in building

Introduction: As technical and professional communication (TPC) becomes increasingly networked, students must learn to work cross-culturally. However, these skills can be difficult to develop. We report on a service-learning project aimed at helping students write and design for an audience in India. About the case: The authors saw a need to provide course materials to practitioners in India that became

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Research problem: Cultural differences may be increasingly important in technical communication. Research is needed to investigate differences in document design practices and user preferences. This study examines cultural differences between Chinese and Western manuals for household appliances. Literature review: Earlier studies identified a wide range of possible differences between Chinese and Western

Background: Although some have noted that combining technical and marketing content is precarious, technical communication professionals are increasingly involved in content marketing, which includes the creation of white papers. Literature review: The little existing literature on white papers provides conflicting guidance about managing the combination of technical and marketing content. Both soft-sell