Humans still play a key role in air traffic control but their performances limit the capacity of the airspace and are responsible for delays. At the tactical level, even though air traffic controllers (ATCO) are trained for years, their performances are limited. In this article, we first isolated the tactical horizontal deconfliction task and explained its mathematical complexity. We observed through

Development of wearable mental workload (MWL) measures thrives, especially as leveraged by Industry 4.0. When employees object to wearing such gauges; however, research efforts might end up redundant. Based on self-determination and communication theories, this study assumed that employees’ acceptability of wearable MWL-monitoring is shaped by framing characteristics in corporate communication. Specifically

Accurate understanding of traffic signs is integral to driving safety. Questionnaires and behavior tests are usually used to measure sign comprehension. However, biometric indicators have also been developed to measure sign comprehension. This study investigated neural indicators underlying traffic sign understanding by measuring event-related potentials (ERPs). A stimulus 1–stimulus 2 paradigm was

Previous research has identified cognitive and situational factors as causes of risky driving; however, little is known about what roles cognitive and situational factors have on a specific risky driving behavior. In this study, two simulated drives were conducted to examine the impact of cognitive factors, reflected as working memory capacity and response inhibition capacity, and situational factor

This study examines the performance of cognitive work—as constrained by physical, policy and resource-related factors—in the near-simultaneous design and execution of disaster response operations. The demands of the situation described here—the removal of debris from a high-value barrier island in the US state of New York after Hurricane Sandy (2012)—lay at the far boundaries of the responding organizations’

Technological advancement brings opportunities for enhanced information, support, and functionality within the flight deck. Whilst this has many benefits to the pilot and the overall safety of the aircraft, the practical integration of new technologies needs to be carefully considered throughout the entirety of the design process. The application of Human Factors methods must ensure that new technologies

With encounters between trucks and cyclists still being a major safety issue and physical as well as technological improvements far from ubiquitous implementation, training truck drivers in anticipatory driving to improve their interaction with cyclists may be a way forward. After a baseline drive in an urban environment, truck drivers inexperienced with urban driving received a dedicated training

The aim of this study is to explore whether aspects of the physical work environment cause employee cyberloafing, which is defined as employee misuse of the company’s Internet connection for personal purposes. Drawing on conservation of resources theory, the paper proposes that perceived crowding arises as a result of scarce physical space resources, which lead employees to engage in cyberloafing through

Trauma is the leading cause of disability and death in children and young adults in the US. While much is known about the medical aspects of inpatient pediatric trauma care, not much is known about the processes and roles involved in in-hospital care. Using human factors engineering (HFE) methods, we combine interview, archival document and trauma registry data to describe how intra-hospital care transitions

Chronic pain leads to reduced quality of life for patients, and strains health systems worldwide. In the U.S. and some other countries, the complexities of caring for chronic pain are exacerbated by individual and public health risks associated with commonly used opioid analgesics. To help understand and improve pain care, this article uses the data-frame theory of sensemaking to explore how primary

In discussions of the quality and safety problems of modern, Western healthcare, one of the most frequently heard criticisms has been that: "It is not standardised." This paper explores issues around standardisation that illustrate its surprising complexity, its potential advantages and disadvantages, and its political and sociological implications, in the hope that discourses around standardisation

The most common change facing nurses today is new technology, particularly bar coded medication administration technology (BCMA). However, there is a dearth of knowledge on how BCMA alters nursing work. This study investigated how BCMA technology affected nursing work, particularly nurses' operational problem-solving behavior. Cognitive systems engineering observations and interviews were conducted

According to the human factors paradigm for patient safety, health care work systems and innovations such as electronic medical records do not have direct effects on patient safety. Instead, their effects are contingent on how the clinical work system, whether computerized or not, shapes health care providers' performance of cognitive work processes. An application of the human factors paradigm to

In air traffic control (ATC), teamwork is a key component among air traffic control operators (ATCOs) to safely direct the aircraft through the sky and on the ground. To be able to design for future ATC systems, we must understand how ATCOs work together, their teamwork, and how they experience and perceive teamwork, in different ATC environments. We conducted interviews with 16 ATCOs working in four

Trust is a critical construct that influences human–automation interaction in multitasking workspaces involving imperfect automation. Karpinsky et al. (Appl Ergon, 70, 194–201, 2018) investigated whether trust affects operators’ attention allocation in high-load scenarios using the multi-attribute task battery II (MATB). Results suggested that task load reduces trust towards imperfect automation, then

Complex diagrammatic guide signs (DGSs) are widely used. To study the influence of DGSs with different complexities on drivers’ cognition, four types of typical DGSs on urban expressways in Beijing, China, were studied through a driving simulator experiment. Three indicators related to eye movement and three indicators related to driving behavior were collected and analyzed. The results indicated that

The original article can be found online.

This study aims to examine the consonant and dissonant effects that cyberloafing and physical exercise may have on individuals’ performance as activities of occupying rest breaks at work. Built upon an innovative perspective, a laboratory quasi-experimental study was developed where a total of 124 participants performed two different tasks—a cognitive task measuring errors and omissions and a motor

Jaywalking is a traffic violation that contributes significantly to vehicle–pedestrian crashes at intersections. Although public education campaigns have been widely used in road safety, relatively little research has been conducted to understand the underlying process or mechanisms that influence their effectiveness for pedestrian safety, especially jaywalking behavior. This study aims to develop

A naturalistic field observation study is presented, exploring the experienced riders’ eye fixations on specific traffic objects and their relative semantic content during lane-splitting manoeuvre in urban settings. Six experienced motorcyclists rode their own motorcycles equipped with an eye-tracking system. Data were extracted using manual video annotation and stimulated retrospective think-aloud

For adaptive cruise control (ACC) systems to be accepted and used safely, the transitions from cruise control mode to necessary driver intervention need to be obvious to the driver. Previous research shows that drivers have natural boundaries for acceptable values for time headway and time to collision to a car in front, which define at what point they are likely to step on the brake pedal. These boundaries

Proper understanding of automation limitations is vital in order for drivers to deal with unexpected critical situations. The present study focuses on explanation-based knowledge of the limitations given to novice drivers who have no knowledge and experience of using driving automation systems. The knowledge is discussed considering (1) the possibility of the automation failing to issue an alert when

Presentations and workshops on disaster cases for professional development purposes are popular among engineers. Despite common use of such case based learning, there has been only limited investigation into this practice in a hazardous industry context. Based on the literature on case based learning, this paper presents findings from five workshops on the causation of the Überlingen mid-air aircraft

Multiteam systems (MTSs) are comprised of two or more interconnected teams working toward shared superordinate goals but with unique sub-goals. To date, research has predominantly focused on how decisions are made and has viewed these cognitive processes as occurring within individuals. However, for MTSs operating in extreme environments such as disasters, it is often not a question of how decisions

Disasters are highly complex with often extreme consequences and are often exacerbated by decision errors. Human behaviour in this domain offers a fertile ground for studying decision-making and identifying opportunities for improvement. This research sought to improve the quality of decision-making by developing an aide memoire for managing cognitive biases in emergency management. Based on the appropriate

iHeart is a mobile healthcare system which monitors and tracks patients with hypertension and arrhythmia. This empirical study aims to assess the interaction between human and iHeart. In line with this, a survey was conducted among healthcare professional in two cities of Isfahan and Penang to find how intention to “Use” of iHeart and “User satisfaction” conveys the role of effective factors [Information

According to decision by the rector of University of Tampere, a version of the paper was submitted and published due to negligence.

This paper addresses the measurement of the social dimension of cognitive trust in collaborative networks. Trust indicators are typically measured and combined in literature in order to calculate partners’ trustworthiness. When expressing the result of a measurement, some quantitative indication of the quality of the result—the uncertainty of measurement—should be given. However, currently this is