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The theoretical basis of enterprise architecture: A critical review and taxonomy of relevant theories J. Inf. Technol. (IF 3.625) Pub Date : 2020-12-18 Svyatoslav Kotusev; Sherah Kurnia
Enterprise architecture is a collection of artifacts describing various aspects of an organization from an integrated business and IT perspective. Practicing enterprise architecture in organizations implies using these artifacts to facilitate information systems planning and improve business and IT alignment. Despite its long history, the enterprise architecture discipline still remains largely atheoretical
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Symbolic practices and power asymmetries in ICT4D projects: The case of an Indian Agricultural Marketing Board J. Inf. Technol. (IF 3.625) Pub Date : 2020-12-10 Ranjan Vaidya; Michael D Myers
Information and communications technology can be used to improve the social and economic situation in developing countries. However, a broad range of challenges has been identified, and one of these relates to the power asymmetries in developing countries. These power asymmetries are often deeply entrenched. We conducted an in-depth critical case study of an information and communication technology
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The contract-type choice for short-term software development outsourcing: The role of behaviour-based formal control J. Inf. Technol. (IF 3.625) Pub Date : 2020-12-10 Cornelia Gaebert; Karlheinz Kautz
With this article, we contribute to the recent debate regarding the role of transaction cost economics in IT outsourcing and software development outsourcing research. Our focus is on the contract-type choice for short-term software development outsourcing. For this purpose, we critically examine transaction cost economics and the extant IT outsourcing/software development outsourcing literature and
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On natural science beliefs in IS: Short comments to commentators J. Inf. Technol. (IF 3.625) Pub Date : 2020-09-03 Mikko Siponen; Tuula Klaavuniemi
McBride (in this issue) rightfully stresses some differences between IS and natural sciences (NS). For him, for example, the IS phenomenon is more complex than cancer biology. This is questionable.1 The complexity, however, may be different. Another difference noted by McBride (this issue) is human intentionality, which NS phenomena lack. AI research issues (e.g. ethics of AI), however, may introduce
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Those who control the code control the rules: How different perspectives of privacy are being written into the code of blockchain systems J. Inf. Technol. (IF 3.625) Pub Date : 2020-08-27 Robin Renwick; Rob Gleasure
Blockchain systems afford new privacy capabilities. This threatens to create conflict, as different social groups involved in blockchain development often disagree on which capabilities specific systems should enact. This article adopts a boundary object perspective to make sense of disagreements between collaborating social worlds. We perform a case study of privacy attitudes among collaborating actors
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Towards a sociomaterial approach to inter-organizational boundaries: How information systems elicit relevant knowledge in government outsourcing J. Inf. Technol. (IF 3.625) Pub Date : 2020-08-17 Annalisa Pelizza
This article furthers a sociomaterial framework to examine inter-organizational boundaries in government IT projects. It engages in a dialogue with the practice theory-based approach to boundary spanning and utilizes analytical tools and epistemologies drawn from the social studies of technology. It aims to contribute to a situated, material understanding of inter-organizational boundaries. We argue
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Demystifying beliefs about the natural sciences in information system J. Inf. Technol. (IF 3.625) Pub Date : 2020-08-15 Mikko Siponen; Tuula Klaavuniemi
Beliefs about natural science have been influential in information system (IS; Orlikowski and Baroudi, 1991).1 For example, a belief exists that ‘the methods of natural science constitute the only legitimate methods for use in social science’ (Evaristo and Karahanna, 1997: 39). These legitimate methods include the use of ‘quantitative empirical methodologies—field experiment, survey, and laboratory
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The duality of science: Knowledge in information systems research J. Inf. Technol. (IF 3.625) Pub Date : 2020-08-15 Alan R Hevner
Rigorous research in Information Systems requires an understanding of how scientific foundations drive both the process and outcome. This science duality addresses the effective application of the scientific method (process) as well as the advance of knowledge (outcome) from the research project. This commentary responds to Siponen and Klaavuniemi’s paper with a focus on the uses of knowledge in Information
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Thoughts on Siponen and Klaarvuniemi’s ‘Demystifying Beliefs about the Natural Sciences in IS’: The way forward J. Inf. Technol. (IF 3.625) Pub Date : 2020-08-15 John Mingers
This is a comment on the paper by Siponen and Klaarvuniemi concerning the natural sciences. It argues that many of their points are correct but have been made before, particularly within critical realism. It suggests that the way forward is via a ‘mechanisms’ view of natural (and social) science.
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Is code law? Current legal and technical adoption issues and remedies for blockchain-enabled smart contracts J. Inf. Technol. (IF 3.625) Pub Date : 2020-08-05 Daniel Drummer; Dirk Neumann
Blockchain technology has enabled so-called smart contracts between different parties on a decentralized network. These self-enforceable and self-executable computerized contracts could initiate a fundamental paradigm shift in the understanding and functioning of our legal practices. Opportunities for their application are increasingly understood, and numerous tests of feasibility have been completed
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How do offshoring-related changes in job characteristics affect onshore managers’ affective organizational commitment? The moderating role of perceived organizational valence J. Inf. Technol. (IF 3.625) Pub Date : 2020-07-27 Angelika Zimmermann; Eleni Lioliou; João S Oliveira
Offshoring—the transfer of work activities to providers in offshore countries—has for some time affected the nature of work in onshore locations. Not much is however known about the reactions of onshore job incumbents to such changes. In this article, we use a survey of UK firms to examine the relationship between perceived changes in onshore managers’ work characteristics induced by information systems
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The ownership of digital infrastructure: Exploring the deployment of software libraries in a digital innovation cluster J. Inf. Technol. (IF 3.625) Pub Date : 2020-07-23 Lior Fink; Jianhua Shao; Yossi Lichtenstein; Stefan Haefliger
Boundary resources have been shown to enable the arm’s-length relationships between platform owners and third-party developers that underlie digital innovation in platform ecosystems. While boundary resources that are owned by open-source communities and small-scale software vendors are also critical components in the digital infrastructure, their role in digital innovation has yet to be systematically
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Paradox and the negotiation of tensions in globally distributed work J. Inf. Technol. (IF 3.625) Pub Date : 2020-07-16 Jade Wendy Brooks; MN Ravishankar; Ilan Oshri
Tensions are a major source of communication problems, coordination issues, and conflict in globally distributed work. In this article, we argue that extant literature falls short of addressing tensions in globally distributed work at two levels. First, it fails to fully account for the intrinsic and entrenched nature of tensions in globally distributed work, suggesting instead that they can be resolved
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Robo-Apocalypse cancelled? Reframing the automation and future of work debate J. Inf. Technol. (IF 3.625) Pub Date : 2020-06-10 Leslie Willcocks
Robotics and the automation of knowledge work, often referred to as AI (artificial intelligence), are presented in the media as likely to have massive impacts, for better or worse, on jobs skills, organizations and society. The article deconstructs the dominant hype-and-fear narrative. Claims on net job loss emerge as exaggerated, but there will be considerable skills disruption and change in the major
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Social media in times of crisis: Learning from Hurricane Harvey for the coronavirus disease 2019 pandemic response J. Inf. Technol. (IF 3.625) Pub Date : 2020-06-09 Milad Mirbabaie; Deborah Bunker; Stefan Stieglitz; Julian Marx; Christian Ehnis
In recent times societal crises such as the coronavirus disease 2019 outbreak have given rise to a tension between formal ‘command and control’ and informal social media activated self-organising information and communication systems that are utilised for crisis management decision-making. Social media distrust affects the dissemination of disaster information as it entails shifts in media perception
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A ‘conversation’ between Frank Land (FL) and Antony Bryant (AB): PART I J. Inf. Technol. (IF 3.625) Pub Date : 2020-06-05 Antony Bryant; Frank Land
The ‘conversation’ offers an important contribution to the archaeology of information systems, both in practice as an academic domain or discipline, and a focus on the genealogy of the field, including some of the accidents and deviations that marked later developments. It is derived from a series of conversations and later exchanges that I arranged with Frank Land. The substantive aspects date from
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A ‘conversation’ between Frank Land [FL] and Antony Bryant [AB] – : Part 2 J. Inf. Technol. (IF 3.625) Pub Date : 2020-06-05 Antony Bryant; Frank Land
Part 1 of the ‘conversation’ offered important insights into a groundbreaking era for computer development – adding further detail to existing writings by Frank Land, the work of the LEO group in general, and extended accounts such as those by Ferry, Hally and Harding. This should have whetted the appetite for readers keen to know more, also prompting others to offer their own accounts. Part 2 moves
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Protecting a whale in a sea of phish J. Inf. Technol. (IF 3.625) Pub Date : 2020-06-03 Daniel Pienta; Jason Bennett Thatcher; Allen Johnston
Whaling is one of the most financially damaging, well-known, effective cyberattacks employed by sophisticated cybercriminals. Although whaling largely consists of sending a simplistic email message to a whale (i.e. a high-value target in an organization), it can result in large payoffs for cybercriminals, in terms of money or data stolen from organizations. While a legitimate cybersecurity threat,
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Metahuman systems = humans + machines that learn J. Inf. Technol. (IF 3.625) Pub Date : 2020-05-25 Kalle Lyytinen; Jeffrey V Nickerson; John L King
Metahuman systems are new, emergent, sociotechnical systems where machines that learn join human learning and create original systemic capabilities. Metahuman systems will change many facets of the way we think about organizations and work. They will push information systems research in new directions that may involve a revision of the field’s research goals, methods and theorizing. Information systems
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Data mining fool’s gold J. Inf. Technol. (IF 3.625) Pub Date : 2020-05-11 Gary Smith
The scientific method is based on the rigorous testing of falsifiable conjectures. Data mining, in contrast, puts data before theory by searching for statistical patterns without being constrained by prespecified hypotheses. Artificial intelligence and machine learning systems, for example, often rely on data-mining algorithms to construct models with little or no human guidance. However, a plethora
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Theory borrowing in IT-rich contexts: Lessons from IS strategy research J. Inf. Technol. (IF 3.625) Pub Date : 2020-05-07 Mohammad Moeini; Boyka Simeonova; Robert D Galliers; Alex Wilson
While indigenous theorizing in information systems has clear merits, theory borrowing will not, and should not, be eschewed given its appeal and usefulness. In this article, we aim at increasing our understanding of modifying of borrowed theories in IT-rich contexts. We present a framework in which we discuss how two recontextualization approaches of specification and distinction help with increasing
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Theory building is neither an art nor a science. It is a craft J. Inf. Technol. (IF 3.625) Pub Date : 2020-05-05 Suzanne Rivard
Researchers often hold a romantic view of theory, which they feel should be a complete, flawless, deep, and exhaustive explanation of a phenomenon. They also often hold a romantic view of theory building, which they envision either as emerging from trancelike writing or as the product of a straightforward deductive process. The perspective I offer is more realistic and pragmatic. I espouse the view
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Big-data business models: A critical literature review and multiperspective research framework J. Inf. Technol. (IF 3.625) Pub Date : 2020-03-04 Martin Wiener; Carol Saunders; Marco Marabelli
The emergence of “big data” offers organizations unprecedented opportunities to gain and maintain competitive advantage. Trying to exploit the strategic business potential embedded in big data, many organizations have started to renovate their business models or develop new ones, giving rise to the phenomenon of big-data business models. Although big-data business model research is still in its infancy
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How do IT outsourcing vendors develop capabilities? An organizational ambidexterity perspective on a multi-case study J. Inf. Technol. (IF 3.625) Pub Date : 2020-02-21 Wenyu (Derek) Du; Shan L. Pan; Junjie Wu
Vendor capabilities are an important research stream in the IT outsourcing literature. The extant studies have generated rich findings on how vendors develop capabilities, but these findings have mainly been based on the condition of vendors improving their existing business. How vendors develop capabilities to move up the value chain has received little prior research attention. A key challenge for
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A review of methods used on IT maturity models development: A systematic literature review and a critical analysis J. Inf. Technol. (IF 3.625) Pub Date : 2020-02-17 Rúben Pereira; João Serrano
Maturity models can be seen as support tools for an organization. Their importance is increasing in the scientific community and IT (Information Technology) organizations are starting to implement them. The main objective of maturity models is to evaluate and improve the organization’s practices by creating an improvement roadmap. However, the utilization of the methodologies and methods by this community
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Entrepreneurial actions and the legitimation of free/open source software services J. Inf. Technol. (IF 3.625) Pub Date : 2019-12-23 Josianne Marsan; Kevin Daniel André Carillo; Bogdan Negoita
Free/open source software users were previously responsible for managing the challenges associated with their software themselves. Recently, a new generation of entrepreneurs seized this emerging market opportunity by positioning themselves as service providers for free/open source software users. Conceptualizing such providers as “institutional entrepreneurs,” we find that due to the nature of the
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Under pressure: Understanding the dynamics of coordination in IT functions under business-as-usual and emergency conditions J. Inf. Technol. (IF 3.625) Pub Date : 2019-10-29 Julia Kotlarsky; Bart van den Hooff; Leonie Geerts
In an era when technologies have become a backbone of most organizations, IT support functions are under immense pressure not only to ensure provision and reliability of IS and technologies but also to resolve IS incidents of different severity when they disrupt organizations’ “business-as-usual.” This article addresses this challenge by investigating how organizational IT functions coordinate their
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Platforms as service ecosystems: Lessons from social media J. Inf. Technol. (IF 3.625) Pub Date : 2019-10-21 Cristina Alaimo; Jannis Kallinikos; Erika Valderrama
The growing business expansion of social media platforms is changing their identity and transforming the practices of networking, data and content sharing with which social media have been commonly associated. We empirically investigate these shifts in the context of TripAdvisor and its evolution since its very establishment. We trace the mutations of the platform along three stages we identify as
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The negotiated order and electronic patient records: A sociomaterial perspective J. Inf. Technol. (IF 3.625) Pub Date : 2019-09-06 Lucas D Introna; Niall Hayes; Zaina Al-Hejin
In this article, we consider how the notion of the negotiated order can be reinterpreted by drawing on ideas from sociomateriality. We argue that the negotiated order is an ongoing accomplishment in which a heterogeneous set of situated sociomaterial practices (or actors) are implicated. To do this, we draw upon an in-depth study of the use of a computerised physician order entry system in a hospital
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How does information technology-based service degradation influence consumers’ use of services? An information technology-based service degradation decision theory J. Inf. Technol. (IF 3.625) Pub Date : 2019-06-21 Aggeliki Tsohou; Mikko Siponen; Mike Newman
Information technology is crucial for modern services. Service delivery may include a complex mix of information technology and telecommunication providers, global networks and customers’ information technology devices. This research focuses on service failures that are caused by information technology problems, which we conceptualize as information technology-based service degradation (ITSD). When
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Trends in the conduct of information systems research J. Inf. Technol. (IF 3.625) Pub Date : 2019-05-29 Varun Grover; Michelle Carter; Dan Jiang
With the rapidly changing institutional and technological environment for information systems research, it is useful to examine how the conduct of research itself has been changing. In this Debates and Perspectives article, based on analysis of over 1800 articles, we first describe trends from 2000 to 2015 in co-authorship, research areas, unit of analysis, and research direction-setting initiatives
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Review and critique of the information systems development project failure literature: An argument for exploring information systems development project distress J. Inf. Technol. (IF 3.625) Pub Date : 2019-04-12 Zeinab Baghizadeh; Dubravka Cecez-Kecmanovic; Daniel Schlagwein
High failure rates of information systems development (ISD) projects continue to trouble organizations and information systems practices. Such a state of affairs has been of great concern for the information systems discipline for decades, motivating information systems researchers to focus on and extensively study ISD project failure. However, the increasing complexity and uncertainty of ISD projects
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Disruption as worldview change: A Kuhnian analysis of the digital music revolution J. Inf. Technol. (IF 3.625) Pub Date : 2019-04-12 Kai Riemer; Robert B Johnston
I had no idea what would come next, and I met Karlheinz Brandenburg and he was talking about this great new thing, that would just be the coolest, you could play music on your phone, on your cellphone, and I remember thinking ‘who cares, I don’t need to play music on my phone’, I just did not see what the mp3, what the future was going to be, I did not see it coming. (Suzanne Vega, in: Chermayeff and
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The process of information systems theorizing as a discursive practice J. Inf. Technol. (IF 3.625) Pub Date : 2019-04-02 Nik Rushdi Hassan; Lars Mathiassen; Paul Benjamin Lowry
Although there has been a growing understanding of theory in the information systems field in recent years, the process of theorizing is rarely addressed with contributions originating from other disciplines and little effort to coherently synthesize them. Moreover, the field’s view of theorizing has traditionally focused on the context of justification with an emphasis on collection and analysis of
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Correction to: How and why organisations use social media: five use types and their relation to absorptive capacity J. Inf. Technol. (IF 3.625) Pub Date : 2018-10-12 Daniel Schlagwein, Monica Hu
In Table 2 of the originally published article, the third social media use type “Collaboration” and the first line of this table section in the second to fourth columns are missing. Please find the correct table as follows.
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The dynamics of institutional pressures and stakeholder behavior in national electronic health record implementations: A tale of two countries J. Inf. Technol. (IF 3.625) Pub Date : 2019-03-27 Ela Klecun; Ya Zhou; Atreyi Kankanhalli; Yap Hwee Wee; Ralph Hibberd
In recent years, developed economies have witnessed growing healthcare costs as both average life expectancy and chronic disease burdens increase, costs which are expected to rise substantially by 2060 (Organisation for Economic Co-operation and Development (OECD), 2013). These challenges are exacerbated by the fragmentation in many nations’ healthcare systems, which is manifest in poor care coordination
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The role of discourse in transforming digital infrastructures J. Inf. Technol. (IF 3.625) Pub Date : 2019-03-25 Egil Øvrelid; Bendik Bygstad
Radical shifts in large information technology programmes or digital infrastructures are unusual, but they do occur, usually as a consequence of problems or misalignment. What we know less about is the role of discourse in these shifts. Our interest in this article is to investigate the role of discourse when digitalisation programmes encounter problems. Building on Foucault’s theory of discourse,
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Governance Configurations for Inter-Organizational Coordination: A Study of Public Safety Networks J. Inf. Technol. (IF 3.625) Pub Date : 2019-03-07 Jane Fedorowicz; Steve Sawyer; Arthur Tomasino
We focus on networked arrangements of digital resources that are shared among otherwise independent units to advance conceptual and empirical insights about their governance. We are motivated by the simple observation that, increasingly, independent organizations are engaging in shared activities, often relying on purpose-built digital infrastructures to support this move to inter-dependence. To advance
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Mapping the Values of IoT J. Inf. Technol. (IF 3.625) Pub Date : 2019-03-07 Razvan Nicolescu; Michael Huth; Petar Radanliev; David De Roure
We investigate the emerging meanings of “value” associated with the Internet of Things. Given the current political economy, we argue that the multiple meanings of “value” cannot be reduced to a single domain or discipline, but rather they are invariably articulated at the juxtaposition of three domains: social, economic, and technical. We analyse each of these domains and present domain challenges
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A Review of Information System Integration in Mergers and Acquisitions J. Inf. Technol. (IF 3.625) Pub Date : 2019-03-07 Stefan Henningsson; Philip W. Yetton; Peter J. Wynne
For three decades, research has investigated the role of information systems integration (ISI) in mergers and acquisitions (M&As). This research has improved our understanding of the M&A IS challenges and their solutions. However, consolidation and integration across the research is limited. To redress this omission, we review 70 articles published between 1989 and 2016. To do this, we adopt and extend
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Dialectic Tensions in the Financial Markets: A Longitudinal Study of pre- and Post-Crisis Regulatory Technology J. Inf. Technol. (IF 3.625) Pub Date : 2019-03-07 Wendy L. Currie; Daniel P. Gozman; Jonathan J. M. Seddon
This article presents the findings from a longitudinal research study on regulatory technology in the UK financial services industry. The financial crisis with serious corporate and mutual fund scandals raised the profile of compliance as governmental bodies, institutional and private investors introduced a ‘tsunami’ of financial regulations. Adopting a multi-level analysis, this study examines how
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Risks inherent in the digital surveillance economy: A research agenda J. Inf. Technol. (IF 3.625) Pub Date : 2019-03-04 Roger Clarke
The digitisation of data about the world relevant to business has given rise to a new phase of digitalisation of business itself. The digitisation of data about people has linked with the notions of information society, surveillance society, surveillance state and surveillance capitalism, and given rise to what is referred to in this article as the digital surveillance economy. At the heart of this
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No teleworker is an island: The impact of temporal and spatial separation along with media use on knowledge sharing networks J. Inf. Technol. (IF 3.625) Pub Date : 2019-02-20 Nick van der Meulen; Peter van Baalen; Eric van Heck; Sipko Mülder
Despite its prevalence, there is a lack of understanding regarding the effect of telework on an organization’s knowledge base. Recognizing the enabling role of electronic communication media, this article therefore addresses the interaction effects of media synchronicity and temporal as well as spatial separation among colleagues on sharing in knowledge networks. Special attention is paid to knowledge
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Bringing compassion into information systems research: A research agenda and call to action J. Inf. Technol. (IF 3.625) Pub Date : 2019-02-06 Roopa Raman; Laura McClelland
In this article, we assert that compassion-driven approaches are the sustainable way for information and communication technologies to contribute to economic value. We urge future information systems research to emphasize, with equal vigor, the joint goals of compassion and financial gains from information and communication technologies. We present a broad agenda for future information systems research
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Enterprise architecture and enterprise architecture artifacts: Questioning the old concept in light of new findings J. Inf. Technol. (IF 3.625) Pub Date : 2019-02-06 Svyatoslav Kotusev
Enterprise architecture is a description of an enterprise from an integrated business and IT perspective intended to bridge the communication gap between business and IT stakeholders and improve business and IT alignment. Enterprise architecture consists of multiple different artifacts providing certain views of an organization and the available enterprise architecture literature offers a number of
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Enterprise social media use and overload: A curvilinear relationship J. Inf. Technol. (IF 3.625) Pub Date : 2019-02-01 Xiayu Chen; Shaobo Wei
Considerable research has focused on the positive effects of information technology use. However, emerging research and practice commentary highlight the importance of considering the negative side of information technology use. The current study investigates how enterprise social media use (i.e. work- and social-related use) influences employees’ perceived overload (i.e. information and social overload)
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Uncovering the nature of the relationship between outsourcing motivations and the degree of outsourcing: An empirical study on Finnish small and medium-sized enterprises J. Inf. Technol. (IF 3.625) Pub Date : 2019-02-01 Aleksandre Asatiani; Esko Penttinen; Ashish Kumar
Business process outsourcing (BPO) is an act of delegation of one or more information-intensive business processes to a third-party provider (Borman, 2006; Luo, Zheng, & Jayaraman, 2010). Companies commonly outsource processes in non-core business functions, such as finance and accounting, call centres and human resources, to third-party service providers for various reasons. The extant literature
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Information technology outsourcing and architecture dynamic capabilities as enablers of organizational agility J. Inf. Technol. (IF 3.625) Pub Date : 2019-02-01 Forough Karimi-Alaghehband; Suzanne Rivard
Grounded in the dynamic capabilities perspective, our study addresses the question of how information technology outsourcing capabilities can interact with other IT strategic capabilities to enable organizational agility through the ongoing reconfiguration of IT solutions. To answer our question, we built on the notion of microfoundations that undergird the high-level dynamic capabilities of sensing
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Reconceptualizing synergy to explain the value of business analytics systems J. Inf. Technol. (IF 3.625) Pub Date : 2019-02-01 Ida Someh; Graeme Shanks; Michael Davern
Business analytics (BA) systems include people, processes and technologies that translate the raw data of organizations into meaningful information and insights. Managers rely on the analytical insights of BA systems to make better decisions and take competitive actions. Industry-based studies have emphasized the importance of these systems to managers ( H.Chen, Chiang, & Storey, 2012; Davenport &
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Trusting e-voting amid experiences of electoral malpractice: The case of Indian elections J. Inf. Technol. (IF 3.625) Pub Date : 2019-02-01 Chrisanthi Avgerou; Silvia Masiero; Angeliki Poulymenakou
This article constructs explanatory theory on trust in e-voting, a term that refers to the use of stand-alone IT artefacts in voting stations. We study e-voting as a techno-organisational arrangement embedded in the process of elections and the broader socio-economic context of a country. Following a critical realist approach, we apply retroduction and retrodiction principles to build theory by complementing
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Digital Innovation and Institutional Entrepreneurship: Chief Digital Officer Perspectives of their Emerging Role J. Inf. Technol. (IF 3.625) Pub Date : 2018-09-01 Sanja Tumbas; Nicholas Berente; Jan vom Brocke
In this study, we explore the role of Chief Digital Officer (CDO) through the perspectives of CDOs in thirty-five organizations. In enacting their emerging role, CDOs must navigate the existing institutionalized context of established information technology (IT) roles and respective jurisdictional claims. We find that CDOs intentionally draw on the term “digital” to distance themselves from existing
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Exploring the Effect of Familiarity and Advisory Services on Innovation Outcomes in Outsourcing Settings J. Inf. Technol. (IF 3.625) Pub Date : 2018-09-01 Ilan Oshri; Daria Arkhipova; Giovanni Vaia
Innovation through outsourcing can be hindered as a result of opportunistic behaviour. As a remedy, the extant literature encourages firms to enhance familiarity between the parties and/or consider using advisory services. In this paper, we seek to examine the effect of knowledge familiarity (client-supplier and supplier-client) and relational familiarity on innovation outcomes. Further, we also examine
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Representation and Mediation in Digitalized Work: Evidence from Maintenance of Mining Machinery J. Inf. Technol. (IF 3.625) Pub Date : 2018-09-01 Katrin Jonsson; Lars Mathiassen; Jonny Holmström
The increased digitalization of work results in practices that are increasingly networked and knowledge-based. As such, we need to continuously inquire how digital technology leads to changes in work and not be content knowing that it leads to change. This paper contributes to advancing such knowledge through an analysis of digitalized condition-based maintenance of machinery in a Swedish iron ore
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Social Control in Information Systems Development: A Negotiated Order Perspective J. Inf. Technol. (IF 3.625) Pub Date : 2018-09-01 Cecil Eng Huang Chua; Michael D. Myers
Control is vital for IS projects to be delivered on time and within budget. Control theory helps us better understand and explain control in information systems operations and development. However, simplistic notions about control do not correspond to how control actually works. We believe that a social perspective that sees controls as negotiated orders, and not just things imposed by controllers
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Process is King: Evaluating the Performance of Technology-mediated Learning in Vocational Software Training J. Inf. Technol. (IF 3.625) Pub Date : 2018-09-01 Matthias Söllner; Philipp Bitzer; Andreas Janson; Jan Marco Leimeister
Technology-mediated learning (TML) is a major trend in education, since it allows to integrate the strengths of traditional- and IT-based learning activities. However, TML providers still struggle in identifying areas for improvement in their TML offerings. One reason for their struggles is inconsistencies in the literature regarding drivers of TML performance. Prior research suggests that these inconsistencies
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The Digital Platform: A Research Agenda J. Inf. Technol. (IF 3.625) Pub Date : 2018-06-01 Mark de Reuver; Carsten Sørensen; Rahul C. Basole
As digital platforms are transforming almost every industry today, they are slowly finding their way into the mainstream information systems (ISs) literature. Digital platforms are a challenging research object because of their distributed nature and intertwinement with institutions, markets and technologies. New research challenges arise as a result of the exponentially growing scale of platform innovation
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How do Requirements Evolve over Time? A Case Study Investigating the Role of Context and Experiences in the Evolution of Enterprise Software Requirements J. Inf. Technol. (IF 3.625) Pub Date : 2018-06-01 Stephan Schneider; Jan Wollersheim; Helmut Krcmar; Ali Sunyaev
In recent years, organizations have increasingly sourced cloud-based enterprise software (ES). Although comprehensively capturing organizations’ requirements considerably affects the success of an ES sourcing project, little is known about how requirements evolve beyond the implementation. We conduct a longitudinal, exploratory single-case study of the life cycle of cloud-based ES in a medium-sized
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Understanding Knowledge Re-integration in Backsourcing J. Inf. Technol. (IF 3.625) Pub Date : 2018-06-01 Kayode Ejodame; Ilan Oshri
Backsourcing is the process where a client firm brings previously outsourced services from a supplier back in-house. Traditionally, the existing literature on backsourcing has focused on how firms reach the decision to bring back previously outsourced services. In this paper, we move beyond focusing on IT backsourcing decision to explore the process of backsourcing from a knowledge perspective. The
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Institutional ontology for Conceptual Modeling J. Inf. Technol. (IF 3.625) Pub Date : 2018-06-01 Owen Eriksson; Paul Johannesson; Maria Bergholtz
Conceptual models are intended to capture knowledge about the world. Hence, the design of conceptual models could be informed by theories about what entities exist in the world and how they are constituted. Further, a common assumption within the field of conceptual modeling is that conceptual models and information systems describe entities in the real world, outside the systems. An alternative view
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What is Information? Toward a Theory of Information as Objective and Veridical J. Inf. Technol. (IF 3.625) Pub Date : 2018-06-01 John Mingers; Craig Standing
Information systems are a strong and ever-growing discipline of enormous relevance to today's informated world, and yet, as recent reviews have shown, there is still not an agreed and explicit conceptualization or definition of information. After an evaluative review of a range of theories of information, this paper develops and defends a particular theory, one that sees information as both objective
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