Companies across industries are shifting toward a platform ecosystem strategy. By leveraging cloud computing technologies, companies aim to benefit from collaboration with a wide range of third-party developers within emergent platform ecosystems. To succeed, these companies need to develop new organizational capabilities to co-create and capture value in platform ecosystems. To understand what capabilities

The literature on the sociology of financial markets and institutional theory promotes concepts of field, networks, performativity, agencement and financial entropy. This study builds a conceptual model of technological instantiation of regulatory practices in financial markets. We observe how asset management firms instantiate technology as a material and social artefact to regulate the actions and

Extant research on the antecedents of workplace cyberbullying pays little attention to the role of perpetrator traits in influencing workplace cyberbullying, as well as the unique occurrence context that distinguishes workplace cyberbullying with juvenile cyberbullying, workplace bullying, and adult cyberbullying in general. To fill these gaps, we consider the antecedents of workplace cyberbullying

In this paper, we focus on the growing evidence of unintended harmful societal effects of automated algorithmic decision-making (AADM) in transformative services (e.g., social welfare, healthcare, education, policing and criminal justice), for individuals, communities and society at large. Drawing from the long-established research on social pollution, in particular its contemporary ‘pollution-as-harm’

Social media platforms, such as Facebook, are today’s agoras, the spaces where public discourse takes place. Freedom of speech on social media has thus become a matter of concern, with calls for better regulation. Public debate revolves around content moderation, seen by some as necessary to remove harmful content, yet as censorship by others. In this paper we argue that the current debate is exclusively

This paper empirically investigates the process by which a digital infrastructure evolved and took the architectural form of a digital platform as a core-periphery structure over a 20-year pe-riod. Our study pays special attention to the developmental dependencies of the components of the infrastructure’s installed base and how the interdependencies between the platform core and periphery evolve over

Focusing on inter-organizational information sharing in criminal justice, it is found that, while poor project management leads to unsuccessful inter-organizational information sharing, a recipe for success is more demanding as it requires both compatible technologies and good project management implemented either by means of a top-down approach of strategic alignment or an emergent approach of bottom-up

Theories of decision-making have long been important foundations for information systems (IS) research and much of IS is concerned with information processing for decision making. The discipline of behavioral economics (BE) provides the dominant contemporary approach for understanding human decision-making. Therefore, it is logical that IS research that involves decision making should consider BE as

Championing is key to the success of an IT implementation. Recently, changes in the nature of technologies used in organizational contexts and changing organizational structures call for a renewed focus on IT championing in order to explain its distributed nature. Following an analytic induction approach and drawing from semi-structured interviews with 37 practitioners (physicians, residents, nurses

In this paper, we focus on the growing evidence of unintended harmful societal effects of automated algorithmic decision-making (AADM) in transformative services (e.g., social welfare, healthcare, education, policing and criminal justice), for individuals, communities and society at large. Drawing from the long-established research on social pollution, in particular its contemporary ‘pollution-as-harm’

In design science research, two important challenges exist to achieve greater influence in research and practice: (1) foster frequent reuse of artifacts and design theories and (2) increase knowledge accumulation in the field. In this article, we argue that replication studies could support the accumulation and development of design theories to reach a state that encourages reuse of artifacts and design

The article formalizes an action principles approach for investigating and influencing the adoption of emerging information systems phenomena, particularly for new technologies. It draws upon recent research into robotic process and cognitive automation to demonstrate the concepts and methodology for a further mode of research into practice that is distinguishable from action research and design science

The field of data science emerged in recent years, building on advances in computational statistics, machine learning, artificial intelligence, and big data. Modern organizations are immersed in data and are turning toward data science to address a variety of business problems. While numerous complex problems in science have become solvable through data science, not all scientific solutions are equally

Technology is often used by senior management as an instrument to deliver strategy by influencing day-to-day activities within organisations. We study how local teams appropriate strategy through the use of technology, specifically in instances where it is rigid and single purposed. We show that technology has the potential to act as a carrier of strategic intent. We theorise local practices of appropriation

Using institutional theory, this study offers an integrated framework that describes the diffusion of business-to-business e-commerce within a country. The model specifies the role of national institutional frameworks, international institutional pressures, and market complexity in business-to-business e-commerce diffusion. We test this model using archival, cross-sectional data from 146 countries

Principles required for secure electronic voting using the Internet are known and published. Although the Internet voting functionalities and technologies are well-defined, none of the existing state-sponsored Internet voting approaches in use incorporate a total Internet-based system approach that includes voter registration, the voting process, and vote counting. The distributed Internet voting architecture

Enterprise architecture is a collection of artifacts describing various aspects of an organization from an integrated business and IT perspective. Practicing enterprise architecture in organization...

Information and communications technology can be used to improve the social and economic situation in developing countries. However, a broad range of challenges has been identified, and one of thes...

With this article, we contribute to the recent debate regarding the role of transaction cost economics in IT outsourcing and software development outsourcing research. Our focus is on the contract-...

McBride (in this issue) rightfully stresses some differences between IS and natural sciences (NS). For him, for example, the IS phenomenon is more complex than cancer biology. This is questionable.1 The complexity, however, may be different. Another difference noted by McBride (this issue) is human intentionality, which NS phenomena lack. AI research issues (e.g. ethics of AI), however, may introduce

Blockchain systems afford new privacy capabilities. This threatens to create conflict, as different social groups involved in blockchain development often disagree on which capabilities specific sy...

Puskesmas Cigugur Tengah dalam setiap harinya melayani pasien sekitar 150 orang dari berbagai wilayah didaerah Cigugur Tengah. Dengan bertambahnya jumlah pasien tersebut, maka bertambah pula data pasien setiap harinya, sehingga sejumlah data tidak dapat dipelajari lebih lanjut dan data tersebut hanya digunakan sebagai arsip saja. Berdasarkan latar belakang tersebut, maka penulis ingin mengolah data

ABSTRACTION A building or a house is a shelter and gathering of a family or group of people. One of the requirements for a safe house or building is a good door lock security system. Conventional doors use locks as a lock. This method has many security risks in terms of reliability and use. Among its weaknesses is that access to open or close keys can only be done by key holders and directly on the

Along with the development of technology, especially computers and the internet, we can get information more easily. This also encourages the number of computer and internet users to grow. Especially in the SMK ASY-SYARIFIY IBS PANDANWANGI, the number of students and employees who use the internet is increasing from time to time. The increase in users using the network will cause the existing network

Dengan perkembangan yang sangat pesat terhadap teknologi pengoleksian dan penyimpanan data memungkinkan pengumpulan data dengan lebih cepat, kapasitas yang lebih besar, dan harga yang lebih murah sehingga menimbulkan penumpukan koleksi data. Tetapi kecepatan bertambah banyaknya data tersebut tidak diimbangi dengan banyaknya penarikan informasi dari data tersebut, akibatnya akan memberikan nilai yang

Sistem informasi untuk pengklasifikasian dibutuhkan oleh sebuah perusahaan yang memproduksi suatu barang. Tujuan penggunaan sistem informasi pengklasifikasian adalah untuk memudahkan didapatkanya hasil produksi secara tepat. Permasalahan yang dihadapi secara spesifik yaitu ketika bahan baku datang, kemudian ditimbang, bahan baku tersebut tidak dapat dihitung secara tepat berapa jumlah bubuk teh yang

Masalah pokok pada penelitian yang dilakukan adalah untuk mengetahui bagaimana mengelola knowledge dari staff operation and maintenance dalam bidang pemeliharaan dan pemasangan jaringan Telco Calling Card. Dengan mengelola knowledge tersebut maka setiap staff dapat dengan mudah untuk mendapatkan tambahan knowledge sebagai bekal untuk menyelesaikan tugas-tugas diperusahaan. Masalah pokok pada penelitian

This article furthers a sociomaterial framework to examine inter-organizational boundaries in government IT projects. It engages in a dialogue with the practice theory-based approach to boundary sp...

Beliefs about natural science have been influential in information system (IS; Orlikowski and Baroudi, 1991).1 For example, a belief exists that ‘the methods of natural science constitute the only legitimate methods for use in social science’ (Evaristo and Karahanna, 1997: 39). These legitimate methods include the use of ‘quantitative empirical methodologies—field experiment, survey, and laboratory

Rigorous research in Information Systems requires an understanding of how scientific foundations drive both the process and outcome. This science duality addresses the effective application of the ...

This is a comment on the paper by Siponen and Klaarvuniemi concerning the natural sciences. It argues that many of their points are correct but have been made before, particularly within critical r...

Blockchain technology has enabled so-called smart contracts between different parties on a decentralized network. These self-enforceable and self-executable computerized contracts could initiate a fundamental paradigm shift in the understanding and functioning of our legal practices. Opportunities for their application are increasingly understood, and numerous tests of feasibility have been completed

Offshoring—the transfer of work activities to providers in offshore countries—has for some time affected the nature of work in onshore locations. Not much is however known about the reactions of onshore job incumbents to such changes. In this article, we use a survey of UK firms to examine the relationship between perceived changes in onshore managers’ work characteristics induced by information systems

Boundary resources have been shown to enable the arm’s-length relationships between platform owners and third-party developers that underlie digital innovation in platform ecosystems. While boundary resources that are owned by open-source communities and small-scale software vendors are also critical components in the digital infrastructure, their role in digital innovation has yet to be systematically

Tensions are a major source of communication problems, coordination issues, and conflict in globally distributed work. In this article, we argue that extant literature falls short of addressing tensions in globally distributed work at two levels. First, it fails to fully account for the intrinsic and entrenched nature of tensions in globally distributed work, suggesting instead that they can be resolved

In his article “Robo-Apocalypse Cancelled? Reframing the Automation and Future of Work Debate,” Willcocks provides a critical reflection on the common assumption that artificial intelligence (AI) technologies have a massive impact on jobs. The article offers a much-needed and very helpful discussion entry that I certainly recommend to include in our teaching. While I fully agree that it is time to

Public conversations, driven by media, research institutes and professional services firms, typically predict the future of work in one of two rather polarising ways. On one hand, techno-positivist utopian accounts predict ever-increasing productivity, efficiency and work quality as a direct and deterministic outcome of technologies and automation with artificial intelligence (AI) (e.g. Deloitte, 2019;

Willcocks (2020) aims to call attention to the problematic public discourse on artificial intelligence (AI), and shortcomings in the literature on employment effects of technology and the ensuing transformation of work. He offers not only relevant points of critique but works towards reframing the debate about technologies’ impact on work. We join him in this effort, however, we challenge him to deepen

Robotics and the automation of knowledge work, often referred to as AI (artificial intelligence), are presented in the media as likely to have massive impacts, for better or worse, on jobs skills, organizations and society. The article deconstructs the dominant hype-and-fear narrative. Claims on net job loss emerge as exaggerated, but there will be considerable skills disruption and change in the major

In recent times societal crises such as the coronavirus disease 2019 outbreak have given rise to a tension between formal ‘command and control’ and informal social media activated self-organising information and communication systems that are utilised for crisis management decision-making. Social media distrust affects the dissemination of disaster information as it entails shifts in media perception

The ‘conversation’ offers an important contribution to the archaeology of information systems, both in practice as an academic domain or discipline, and a focus on the genealogy of the field, including some of the accidents and deviations that marked later developments. It is derived from a series of conversations and later exchanges that I arranged with Frank Land. The substantive aspects date from

Part 1 of the ‘conversation’ offered important insights into a groundbreaking era for computer development – adding further detail to existing writings by Frank Land, the work of the LEO group in g...

Leslie Wilcocks has tackled an important and challenging issue as organisations and researchers try to predict the impact that new technologies like AI and robotics will have on the work of the future. This is an important debate for both the demand and supply side of this equation as educators try to predict what skills will be required, while organisations grapple with the plethora of continually

Whaling is one of the most financially damaging, well-known, effective cyberattacks employed by sophisticated cybercriminals. Although whaling largely consists of sending a simplistic email message to a whale (i.e. a high-value target in an organization), it can result in large payoffs for cybercriminals, in terms of money or data stolen from organizations. While a legitimate cybersecurity threat,

Metahuman systems are new, emergent, sociotechnical systems where machines that learn join human learning and create original systemic capabilities. Metahuman systems will change many facets of the...

The scientific method is based on the rigorous testing of falsifiable conjectures. Data mining, in contrast, puts data before theory by searching for statistical patterns without being constrained by prespecified hypotheses. Artificial intelligence and machine learning systems, for example, often rely on data-mining algorithms to construct models with little or no human guidance. However, a plethora

While indigenous theorizing in information systems has clear merits, theory borrowing will not, and should not, be eschewed given its appeal and usefulness. In this article, we aim at increasing our understanding of modifying of borrowed theories in IT-rich contexts. We present a framework in which we discuss how two recontextualization approaches of specification and distinction help with increasing

Researchers often hold a romantic view of theory, which they feel should be a complete, flawless, deep, and exhaustive explanation of a phenomenon. They also often hold a romantic view of theory bu...

Wireless networks are one of the best alternatives in building practical and flexible computer networks that have high mobility. Most of them use wireless networks to support existing cable networks, but on wireless networks, they still use cable media as a backbone of the access point, which supports communication users can access the internet and find information. The problem of using cables as backbone

Organizations and people that use computers can describe their needs for information security and trust in systems in terms of three major requirements which are confidentiality, integrity and availability. Payroll and general ledger were among the first processes to become automated. However, organizations have continuously experienced targeted attacks and on an increasingly frequent basis. Security

Sonny Medika Bidan Enen Clinic is a health service provider that has skilled medical personnel, but data management at the clinic is still done manually. The risk of errors in storing and managing medical record data caused by human error is still quite high, so that it can reduce the quality of service. With the design of the EMR (Electronic Medical Record) system it can help the process of managing

Train is the main mode of transportation that we often use, the train itself can be used as a tool for shipping goods and mobilizing passengers, this transportation is very unique and has its own path in the form of steel strings across from hundreds of kilometers, railroad bearing structures currently exist which uses concrete and wood, the railroad is very vital and is an important supporting facility

Bandung is known as the capital of West Java. Bandung also develops as a culinary city. As a form of the Government's responsibility to facilitate tourists who come to Bandung, the Government has officially announced the "Bandros" Tourism Bus (Bandung Tour on Bus). But practically, there are many problems faced by stakeholders. Standardization of prices among passengers, limits on the number of buses

The emergence of “big data” offers organizations unprecedented opportunities to gain and maintain competitive advantage. Trying to exploit the strategic business potential embedded in big data, many organizations have started to renovate their business models or develop new ones, giving rise to the phenomenon of big-data business models. Although big-data business model research is still in its infancy

Vendor capabilities are an important research stream in the IT outsourcing literature. The extant studies have generated rich findings on how vendors develop capabilities, but these findings have mainly been based on the condition of vendors improving their existing business. How vendors develop capabilities to move up the value chain has received little prior research attention. A key challenge for

Maturity models can be seen as support tools for an organization. Their importance is increasing in the scientific community and IT (Information Technology) organizations are starting to implement them. The main objective of maturity models is to evaluate and improve the organization’s practices by creating an improvement roadmap. However, the utilization of the methodologies and methods by this community

Free/open source software users were previously responsible for managing the challenges associated with their software themselves. Recently, a new generation of entrepreneurs seized this emerging market opportunity by positioning themselves as service providers for free/open source software users. Conceptualizing such providers as “institutional entrepreneurs,” we find that due to the nature of the

This case examines a large technology firm, anonymized as TECHSERV, as they plan, manage, and implement robotics process automation. The organization was seeking ways in which to improve efficiency, effectiveness, and productivity through technology management. Robotics process automation was strategically deployed to automate their business processes. Although many benefits are associated with robotics

In an era when technologies have become a backbone of most organizations, IT support functions are under immense pressure not only to ensure provision and reliability of IS and technologies but also to resolve IS incidents of different severity when they disrupt organizations’ “business-as-usual.” This article addresses this challenge by investigating how organizational IT functions coordinate their

The growing business expansion of social media platforms is changing their identity and transforming the practices of networking, data and content sharing with which social media have been commonly associated. We empirically investigate these shifts in the context of TripAdvisor and its evolution since its very establishment. We trace the mutations of the platform along three stages we identify as