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Enhancing organizational citizenship behavior in a non-western context of the UAE: the role of organizational justice, leadership and psychological empowerment Journal of Asia Business Studies Pub Date : 2024-03-18 Asma AlHammadi, Hossam M. Abu Elanain
Purpose The purpose of this study is twofold: first, to examine the direct relationship of organizational justice (OJ), psychological empowerment (PE), Leader Member Exchange (LMX), organizational citizenship behavior (OCB), LMX on PE and OCB and PE on OCB; and second, to investigate the mediating role of PE between OJ and OCB and between LMX and OCB in the service industry in a non-Western context
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Antecedents and consequences of physical environment design in international retail stores Journal of Asia Business Studies Pub Date : 2024-02-29 Suyash Khaneja, Shahzeb Hussain
Purpose The purpose of this paper is to examine the effects of physical environment design (PED) and its antecedents on consumers’ emotional well-being (EWB). Drawing on place identity and emotional theories, the study aims to provide a new perspective to retail store experiences. Design/methodology/approach A survey of 800 respondents was conducted in London, out of which 764 responses were constructively
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Examining the influence of functional value, social value and emotional value on purchase intention for tires in Japan Journal of Asia Business Studies Pub Date : 2024-02-28 Jia Wells, Caroline S.L. Tan
Purpose This study aims to examine the relationships between functional value (quality and price), social value (extrinsic and intrinsic), emotional value and attitude toward a brand, as well as the direct relationship between attitude toward a brand and the purchase intention of tires. This research also explores the moderating effect of social influence on the relationship between attitude toward
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Investment efficiency of targeted S-curve industries: the roles of CEO duality and financial reporting quality Journal of Asia Business Studies Pub Date : 2024-02-29 Sirada Nuanpradit
Purpose The purpose of this study is to examine the association between the combined roles of chief executive officer (CEO)-chairman titles (CEO duality) and investment efficiency, defined as a lower deviation from expected investment for targeted S-curve firms used to propel an innovation-driven economy. This study also aims to investigate the moderating effect of financial reporting quality on this
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Does multiple borrowing and COVID-19 pandemic matter in a microfinance contract? Journal of Asia Business Studies Pub Date : 2024-02-27 Zahid Iqbal, Zia-ur-Rehman Rao, Hassan Ahmad
Purpose To improve the loan repayment performance (LRP) of microfinance banks (MFBs) in Pakistan, this study aims to look at the direct impact of multiple borrowing (MB) on LRP and client-business performance (CBP), as well as the direct impact of CBP on LRP. The moderating function of pandemic factors in the relationship between MB and CBP, as well as the mediating effect of CBP in the association
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Market orientation dynamic capability – a catalyst for purchasers’ core competencies to achieve innovative performance during supplier collaboration Journal of Asia Business Studies Pub Date : 2024-02-23 Poonam Oberoi, Fatiha Naoui-Outini
Purpose This study aims to investigate purchasing manager’s core competencies during supplier collaboration and explain the mechanism through which these competencies can affect purchasing firm’s innovative performance. Design/methodology/approach The authors conducted 22 semidirective interviews with managers in diverse functions such as purchasing, supply-chain management and product development
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Leader’s paradox mindset, organisational change capability, and performance: a multi-level analysis Journal of Asia Business Studies Pub Date : 2024-02-21 Elisabeth Supriharyanti, Badri Munir Sukoco, Sunu Widianto, Richard Soparnot
Purpose This study aims to propose a multi-level (bottom-up) analysis to build an organizational change capability (OCC) development model by integrating paradox and social cognitive theories. Using these theories, OCC (Level 2) is influenced by the leader’s paradox mindset (Level 1) and collective PsyCap (Level 2). The study also examined the moderating effect of magnitude to change on the effect
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Do selected board governance mechanisms strengthen the link between institutional and macroeconomic variables and the financial flexibility of corporations? Empirical evidence from an emerging economy Journal of Asia Business Studies Pub Date : 2024-02-19 Harshani Shashikala Wijerathna, Niluka Anuradha, Roshan Ajward
Purpose This study aims to explore the relationship between institutional and macroeconomic factors and corporate financial flexibility while also investigating the moderating impact of selected board governance mechanisms on this relationship. Design/methodology/approach The sample of the study comprises 174 firms listed on the Colombo Stock Exchange for a period of eight years, from 2014 to 2021
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Pakistani public sector employees burning with a low blue flame: a case of expanded attribution-emotion model of workplace aggression about perceived organizational obstruction and job neglect Journal of Asia Business Studies Pub Date : 2024-02-14 Sania Arif, Sidrah Al Hassan
Purpose Employees of Pakistani public sector organizations feel thwarted toward their goal attainment because of strict adherence to rules and regulations and tall hierarchies existing in this region. Therefore, keeping in view the harmful effects of perceived organizational obstruction, the aim of the current study was to investigate the perceived organizational obstruction as an attribution that
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A study on factors affecting Japanese consumer’s behavior toward 5G smartphone purchase Journal of Asia Business Studies Pub Date : 2024-02-14 Mikihiro Fukui, Caroline S.L. Tan
Purpose The purpose of this study is to analyze the determinants influencing Japanese consumers’ behavior toward the purchase of 5G smartphones. Design/methodology/approach Empirical data was collected through an online survey of 320 Japanese respondents from ages 20 to 59. Data was analyzed by exploratory factor analysis, confirmatory factor analysis and multiple regression analysis. Findings The
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The role of internal communication on employee loyalty – a theoretical synthesis Journal of Asia Business Studies Pub Date : 2024-02-13 Elena Sinitsyna, Amitabh Anand, Miklós Stocker
Purpose This paper aims to propose various theoretical lenses to explore the relationship between internal communication (IC) and its impact on employee loyalty. Design/methodology/approach A systematic review followed by a synthesis of the literature is adopted after identifying articles from various databases such as Scopus, Google Scholar and EBSCO and found that employee loyalty remains a significant
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How organizational readiness for green innovation, green innovation performance and knowledge integration affects sustainability performance of exporting firms Journal of Asia Business Studies Pub Date : 2024-02-12 Sami Ullah, Tooba Ahmad, Mohit Kukreti, Abdul Sami, Muhammad Rehan Shaukat
Purpose Consumers and businesses are becoming increasingly conscious of sustainable business practices and are often willing to pay a premium for responsibly sourced and manufactured products. Many countries and organizations have implemented regulations and standards for sustainability and companies face penalties or are barred from exporting for not meeting the requirements. Rooted in the resource-based
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Dynamic capabilities and digitalization as antecedents of innovation and sustainable performance: empirical evidence from Vietnamese SMEs Journal of Asia Business Studies Pub Date : 2024-02-12 Huy Cuong Vo Thai, Trinh-Hoang Hong-Hue, My-Linh Tran
Purpose This study aims to investigate the relationship between dynamic capabilities and sustainable business performance in Vietnamese small- and medium-sized enterprises (SMEs), focusing on the mediating role of digitalization strategies. Specifically, the authors seek to explore whether and how the three critical characteristics of dynamic capabilities (DCs) – sensing, seizing and transforming capabilities
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Mapping the experiences of work-life balance: implications for the future of work Journal of Asia Business Studies Pub Date : 2024-02-02 Shubhi Gupta, Sireesha Rani Vasa, Prachee Sehgal
Purpose This study aims to explore how information technology (IT) professionals perceive work-life balance (WLB) in a work-from-home (WFH) setup. Additionally, it explores what emotions one may associate with such changing work environments, which have high implications for organisational success. Design/methodology/approach The two primary research questions guided this research. An online questionnaire-based
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The saga of struggling diversity in the 21st century: a qualitative study Journal of Asia Business Studies Pub Date : 2024-02-02 Akriti Chaubey, Sunaina Kuknor
Purpose This paper aims to examine the barriers that act as a hindrance and are the reason behind the struggles for the successful practice of diversity and inclusion. It also provides suggestions that organisations across the Asian region can adopt to have a conducive work environment to flourish diversity and inclusion. Design/methodology/approach Qualitative data were collected from 21 in-depth
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Financial technology and banking market discipline in Indonesia banking Journal of Asia Business Studies Pub Date : 2024-01-31 Rizky Yudaruddin
Purpose This study aims to assess the effectiveness of the banking market discipline in relation to the development of Financial Technology (FinTech) startups. Design/methodology/approach Using panel data collected from 144 banks in Indonesia from 2004 to 2018, this study’s regression models were estimated using fixed effects with robust standard errors. Findings This study finds that FinTech startups
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Exploring the influence of gender diversity and women's empowerment on family entrepreneurship performance: the moderating impact of firm characteristic Journal of Asia Business Studies Pub Date : 2024-01-29 Yahya Skaf, Zouhour El Abiad, Hani El Chaarani, Sam El Nemar, Demetris Vrontis
Purpose This paper aims to examine how gender diversity and women’s empowerment influence the performance of family entrepreneurships and explores the role of firm characteristics as a moderating factor. Design/methodology/approach The study used a structured questionnaire as the survey tool to collect data from 91 women managers working in family entrepreneurships, which originated from entrepreneurial
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Self-leadership: qualitative leadership research using deductive pattern matching approach Journal of Asia Business Studies Pub Date : 2024-01-08 Puja Khatri, Harshleen Kaur Duggal, Arup Varma, Asha Thomas, Sumedha Dutta
Purpose The contemporary business environment steered by forces of globalization, digitization and automation can only be navigated by a resilient workforce. This requires inculcating self-leadership (SL) traits in individuals, which will allow them to exercise self-direction and self-motivation required to survive high-strain situations. The SL characteristics most significantly reflected by Musk
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Sustainability reporting and total quality management post-pandemic: the role of environmental, social, governance (ESG), and smart technology adoption Journal of Asia Business Studies Pub Date : 2024-01-04 Alexandra S. Kang, Shivaranjhani Arikrishnan
Purpose This study aims to espouse the concept of sustainable environment, social and governance (ESG) practices as the proxies of sustainability reporting (SR). In the presence of smart technology adoption (STA), ESG drives total quality management (TQM) of sustainability matters in advanced medical device (AMD) companies post-pandemic. Design/methodology/approach This study uses two stages of rigorous
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Strategic insights for MSMEs: navigating the new normal with big data and business analytics Journal of Asia Business Studies Pub Date : 2023-12-11 Rezzy Eko Caraka, Robert Kurniawan, Rung Ching Chen, Prana Ugiana Gio, Jamilatuzzahro Jamilatuzzahro, Bahrul Ilmi Nasution, Anjar Dimara Sakti, Muhammad Yunus Hendrawan, Bens Pardamean
Purpose The purpose of this paper is to manage knowledge pertaining to micro, small and medium enterprise (MSME) actors in the business, agriculture and industry sectors. This study uses text mining techniques, specifically Latent Dirichlet Allocation Mallet, to analyze the data obtained from the in-depth interviews. This analysis helps us identify and understand the issues faced by these actors.
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What motivates consumers’ continued usage intentions of food delivery applications in post-COVID-19 outbreak? Comparing Generations X, Y and Z Journal of Asia Business Studies Pub Date : 2023-11-21 Warinrampai Rungruangjit, Kitti Charoenpornpanichkul
Purpose Food delivery applications (FDAs) are becoming more and more well-liked across Generations X, Y and Z, with Asia experiencing the biggest growth. These three generations of consumers have distinct views toward using FDAs because they were influenced by various social environments, cultures and experiences. Therefore, marketers ought to present customers with various values. The purpose of this
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Exploring the influence of government social media on cybersecurity compliance: employee attitudes, motivation and behaviors Journal of Asia Business Studies Pub Date : 2023-11-17 Dien Van Tran, Phuong Van Nguyen, Anh Thi Chau Nguyen, Demetris Vrontis, Phuong Uyen Dinh
Purpose This study aims to investigate the impact of employees’ engagement in government social media (GSM) on their cybersecurity compliance attitude, protection motivation and protective behavior, thereby contributing to effective cybersecurity practices at organizations. Design/methodology/approach A quantitative cross-sectional field survey was conducted to collect primary data in big cities and
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Understanding perceived risk factors toward mobile payment usage by employing extended technology continuance theory: a Vietnamese consumers’ perspective Journal of Asia Business Studies Pub Date : 2023-10-06 Minh Tri Ha, Khoa Tien Tran, Georgia Sakka, Zafar Uddin Ahmed
Purpose This study aims to examine the impact of perceived risk dimensions, confirmation, perceived usefulness and perceived ease of use on user satisfaction and their continuance intention to use mobile payments across Vietnam based on the extended technology continuance theory (TCT). Design/methodology/approach This study used an online questionnaire-based survey design to collect data from 417 respondents
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Working for a better future: exploring how network capital fosters Laotian migrant workers in Thai family SMEs Journal of Asia Business Studies Pub Date : 2023-09-26 Hanvedes Daovisan, Sayamol Charoenratana, Motoki Akitsu
Purpose Transnational migration is a key challenge in migrant-sending and host-receiving countries. However, relatively little is known about how migrants use network capital to foster small and medium-sized enterprises (SMEs) in the ASEAN Economic Community (AEC). Therefore, the purpose of this study is to explore how network capital fosters Laotian migrant workers in Thai family SMEs. Design/methodology/approach
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Dynamic capabilities and SMEs competitiveness: the moderating effect of market turbulence Journal of Asia Business Studies Pub Date : 2023-08-31 Mariam Al Dhaheri, Syed Zamberi Ahmad, Abdul Rahim Abu Bakar, Avraam Papastathopoulos
Purpose This study aims to examine the effectiveness of individual dynamic capabilities (DC) constructs and whether they had comparable effects on a company’s competitiveness in market turbulence (MT). This study used quantitative methods to determine how the DC elements, sensing, learning, integrating and coordinating, influenced competitiveness, with the moderating role of MT during a real-time crisis
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International price earnings and country risk model in an Asian context Journal of Asia Business Studies Pub Date : 2023-08-18 Mahmoud Arayssi, Noura Yassine
Purpose This paper aims to estimate a statistical model of the country risk determination as represented by the country price earnings ratio (PE) to identify potentially mispriced countries. It uses the gross domestic product (GDP) growth rate and a dummy indicator for market-related events (i.e. financial crises), both approximating the business cycle. The model is used to compare a major Asian country’s
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Leadership perspectives on resilience capabilities for navigating disruption Journal of Asia Business Studies Pub Date : 2023-08-14 Asha Albuquerque Pai, Amitabh Anand, Nikhil Pazhoothundathil, Lena Ashok
Purpose The COVID-19 pandemic disrupted organizations, bringing in unforeseen situations and highlighting the need for organizational leaders to develop a capacity for resilience, i.e. the ability to recuperate, exhibit agility and rebound. Hence, this paper aims to explore leaders’ views on what resilience capabilities are needed to manage themselves, the team and the organization. Design/methodology/approach
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Impact of COVID-19 stress on employee performance and well-being: role of trust in management and psychological capital Journal of Asia Business Studies Pub Date : 2023-08-04 Rabindra Kumar Pradhan, Madhusmita Panda, Lopamudra Hati, Kailash Jandu, Manolina Mallick
Purpose The COVID-19 pandemic presents an unprecedented case of organisation–environment interaction in the occupational settings. Using Palmer and colleagues (2003) model of work stress, this study aims to examine the influence of COVID-19 stress on employee performance and psychological well-being. Furthermore, drawing on conservation of resources theory (Hobfoll, 1989), the role of trust in management
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Intentional model of MSMEs growth: a tripod-based view and evidence from Indonesia Journal of Asia Business Studies Pub Date : 2023-07-28 Satria Utama, Rizaldi Yusfiarto, Ruspita Rani Pertiwi, Annes Nisrina Khoirunnisa
Purpose The purpose of this study is to explore growth models based on “industry-based capabilities”, “resources-based capabilities” and “institution-based capabilities” in the context of the determinants of micro, small and medium enterprises’ (MSMEs) actors’ intention to grow. Design/methodology/approach This study involved 188 owners/managers of MSMEs. The analysis was conducted using partial least
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Identifying prosperity characteristics in small and medium-sized enterprises of Pakistan: firm, strategy and characteristics of entrepreneurs Journal of Asia Business Studies Pub Date : 2023-06-29 Muhammad Arsalan Nazir, Raza Saleem Khan, Mohsin Raza Khan
Purpose The link between SME performance, growth and development is well established; however, the characteristics of SMEs that allow firms to be successful in the long run in an underdeveloped country context, i.e. Pakistan, are still unclear. This paper aims to bridge this gap by identifying the SMEs’ characteristics that set them apart from their rivals and become successful. Design/methodology/approach
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The relationship between consumer personality traits and celebrity personality traits Journal of Asia Business Studies Pub Date : 2023-06-16 Shahzeb Hussain, Suyash Khaneja, Kinnari Pacholi, Waleed Yousef, Michael Kourtoubelides
Purpose This study aims to examine the relationship between the personality dimensions of consumers and celebrities; the effect of celebrity personality on attitude towards the celebrity; and the effect of attitude towards the celebrity on purchase intention. Design/methodology/approach Data were gathered from 400 respondents in the North of England to explore the connections between five consumer
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Public service leadership: follower interpersonal communication satisfaction in transformational leadership and growth satisfaction, job stress and burnout Journal of Asia Business Studies Pub Date : 2023-06-08 J. Irudhaya Rajesh, Verma Prikshat, Susan Kirk, Muhammad Mohtsham Saeed, Parth Patel, Malik Muhammad Sheheryar Khan
Purpose This study aims to explore how transformational leaders enhance public service employees’ growth satisfaction in the job and mitigate job stress and burnout, incorporating follower interpersonal communication satisfaction with the leader (IPCSL) as a mediator. Design/methodology/approach On the basis of the survey data collected from the Indian public service employees, regression analysis
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Legitimacy versus efficiency: implementation of in-person work in Japanese companies during the COVID-19 pandemic Journal of Asia Business Studies Pub Date : 2023-05-31 Yoritoshi Hara, Hitoshi Iwashita
Purpose This study aims to examine how companies persuaded their employees to be present at offices during the COVID-19 pandemic and how remote and non-remote work practices affected employee performance. Design/methodology/approach Firm strategies are assumed to follow the principles of legitimacy and efficiency. However, these principles are often contradictory and incompatible. This study explored
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Supervisor support, religiosity, work engagement, and affective commitment: evidence from a Middle Eastern emerging market Journal of Asia Business Studies Pub Date : 2023-05-31 Ahmad Abualigah, Tamer K. Darwish, Julie Davies, Muhibul Haq, Syed Zamberi Ahmad
Purpose Drawing on job demands-resources (JD-R) theory, this study aims to develop a model of how work engagement mediates the relationship between supervisor support and affective commitment, with religiosity moderating the relationship between supervisor support and work engagement. This study further tests a moderated-mediation model exploring the relationships between supervisor support, religiosity
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Impact of green supply chain management practices on the triple bottom line: a study on apparel manufacturers of Sri Lanka Journal of Asia Business Studies Pub Date : 2023-05-15 Emmanuel Susitha, Madhurika Nanayakkara
Purpose This paper aims to assess the impact of green supply chain management (GSCM) practices on the triple bottom line’s economic, social and environmental performance of Sri Lankan apparel manufacturers. Design/methodology/approach This quantitative study uses a deductive approach. The practice-based view is used to support the conceptual framework. The partial least square structural equation modelling
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Environmentally responsible behaviour among the teachers: role of gratitude and perceived social responsibility Journal of Asia Business Studies Pub Date : 2023-05-15 V.M. Nishma, Surendra Kumar Sia, Shreyasi Roy, M.J. Antony Wilson
Purpose Based upon the broaden-and-build theory of positive emotions, this study aims to assess the role of perceived social responsibility (PSR) in mediating the relationship between gratitude and environmentally responsible behaviour (ERB) among teachers. Design/methodology/approach Data were collected, following a correlational design, from a total of 292 school teachers in Kerala state, India.
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Panic buying in the second wave of COVID-19: the moderating effect of past buying experience Journal of Asia Business Studies Pub Date : 2023-05-15 Sunildro L.S. Akoijam, Sultana B.A. Mazumder, L. Shashikumar Sharma
Purpose With the advent of the second wave of COVID-19 pandemic, there is a need to analyse the scenario of panic buying (PB) behaviour of the customers which was evident in the first wave. This paper aims to examine the PB scenario as well as the moderating effect of past buying experience (PBE) on PB in the second wave of the COVID-19 pandemic. Design/methodology/approach This study is based on the
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Product placement versus traditional TV commercials: new insights on their impacts on brand recall and purchase intention Journal of Asia Business Studies Pub Date : 2023-05-15 Dulanjana Gamage, Nisha Jayasuriya, Nilmini Rathnayake, Kithmini Minoma Herath, Diunugalge Peshala Seuvandi Jayawardena, Diluksha Yasith Senarath
Purpose The purpose of this paper is to compare the effect of marketing communication techniques concerning product placement and TV commercials on brand recall and the purchase intention of consumers. Design/methodology/approach A sample of 420 participants randomly assigned to one of the four scenarios of an experiment watched a selected episode of a Sri Lankan TV show that consisted of commercial
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Real estate investment decisions in underrepresented Southeast Asian countries: evidence from Cambodia, Myanmar, and Vietnam Journal of Asia Business Studies Pub Date : 2023-04-19 Wilson Wai Kwan Yeh, Gang Hao, Muammer Ozer
Purpose Although real estate investment decisions are among the most important managerial decisions, such decisions are usually made in an ad hoc fashion in Southeast Asia. The purpose of this study is to present a two-tier multi-criteria decision-making model for real estate investment decisions across three rapidly growing but significantly understudied Southeast Asian countries: Cambodia, Myanmar
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Fear of pandemic and associated challenges of employees’ engagement in Asia: the critical role of support in a post pandemic context Journal of Asia Business Studies Pub Date : 2023-04-19 Muhammad Mohtsham Saeed, Tafara Chipamaunga, Wanniwat Pansuwong
Purpose This study aims to highlight the moderating role of perceived organizational, supervisory and coworker’s support in weakening the negative relationship between fear of pandemic (FOP) and employee’s engagement in the Asian organizations. Furthermore, this study also aims to explore the role of employees’ engagement as an intervening mechanism, which mediates the relationship between FOP and
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Sailing through the pandemic: role of authentic leadership and horizontal collectivism in unlocking work engagement in Indian startups Journal of Asia Business Studies Pub Date : 2023-04-17 Aishwarya Singh, Swati Sharma, Santoshi Sengupta, Kavita Goel
Purpose Responding to the radical changes in work practices and extensive virtual forms of interaction brought by COVID-19, this study aims to investigate the role played by authentic leadership and horizontal collectivism in helping the Indian startups sail through the pandemic. Design/methodology/approach Data was gathered through standardized questionnaires from 300 leaders and 300 employees from
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Fear of the COVID-19 pandemic and IPO aftermarket liquidity in ASEAN-5 Journal of Asia Business Studies Pub Date : 2023-04-05 Ghea Revina Wigantini, Yunieta Anny Nainggolan
Purpose This study aims to examine the relationship between the fear index and initial public offering (IPO) aftermarket liquidity in ASEAN during the bearish time, the COVID-19 pandemic. Design/methodology/approach This study uses random effect panel regression analysis using two proxies of IPO aftermarket liquidity, namely, volume and turnover, on data of 90 IPO companies in the ASEAN-5 countries
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Enhancing global supply chain resilience in the Indonesian medical device industry: a dynamic capability perspective Journal of Asia Business Studies Pub Date : 2023-04-04 Aluisius Hery Pratono, Asri Maharani
Purpose This paper aims to understand how the global supply chain in the medical device industry embraces resilience by adopting agility approach following COVID-19. Design/methodology/approach This study adopts an interpretative approach to examine the qualitative data drawn from interviews and observation under dynamic capability theory. The data collection concerned multiple stakeholders involved
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The perception of job insecurity and organizational citizenship behavior during COVID-19: the moderating roles of positive psychological capital and grit Journal of Asia Business Studies Pub Date : 2023-03-22 Nataly Farroukh, Leila Canaan Messarra, Manal Yunis
Purpose In light of COVID-19 and its subsequent disruptions, along with simultaneous changes and transformations taking place, job insecurity (JI) is significantly heightened among employees. This study aims to analyze how JI influences employees’ organizational citizenship behaviors (OCBs) and whether positive psychological capital (PsyCap) and grit moderate this relationship. Design/methodology/approach
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Achieving organizational environmental citizenship behavior through green transformational leadership: a moderated mediation study Journal of Asia Business Studies Pub Date : 2023-03-22 Chetna Priyadarshini, Namrata Chatterjee, Nishit Kumar Srivastava, Ritesh Kumar Dubey
Purpose Transformational leadership has caught the significant attention of many academic scholars in the leadership domain. In recent studies, emphasis has been given on green transformational leaders who empower their subordinates, which, in turn, leads to employees’ discretionary behavior toward environmental management of the organization, which has been denoted as organizational environmental
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An assessment of facilitative leadership, communication quality and trust on public-private partnership success Journal of Asia Business Studies Pub Date : 2023-03-14 Rafedzah Mohd Som, Ismi Arif Ismail, Zoharah Omar, Siti Noormi Alias, Soaib Asimiran
Purpose This study aims to test a public–private partnership (PPP) success model by examining the direct effects of two input factors (facilitative leadership and communication quality) on an outcome factor, namely, PPP success (PPP project success and PPP relational success), as well as the mediating effect of trust as a process factor on these relationships. Design/methodology/approach The present
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A nation brand development framework: the stakeholders’ perspective Journal of Asia Business Studies Pub Date : 2023-02-16 Jilan Abdalmajid, Ioanna Papasolomou, Demetris Vrontis, Yioula Melanthiou, Alkis Thrassou, Naziyet Uzunboylu
Purpose Literature on nation branding is heterogeneous and varies significantly, not only in terminological terms but also in theoretical approaches and practical application. This paper aims to conduct an extensive exploratory study that empirically develops a comprehensive nation brand framework for Palestine, with international applications as well. Design/methodology/approach Initially, a conceptual
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Reconstruction of trust and organizational commitment through servant leadership in the postpandemic era: evidence from the IT sector of Pakistan Journal of Asia Business Studies Pub Date : 2023-02-13 Muhammad Muzammil Ghayas, Malik Muhammad Sheheryar Khan, Sanjeev Kumar, Syed Mofazzal Mohyuddin
Purpose The purpose of this paper is to investigate the impact of the role of trust in leaders in the relationship between dimensions of servant leadership and dimensions of organizational commitment in the information technology (IT) sector of Pakistan in post-COVID era. This paper also highlights the role of trust in leader as mediating mechanism among the examined variables. Design/methodology/approach
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A moderated-mediated model for examining the impact of fear of pandemic on employees’ turnover intention in Dubai’s hospitality and tourism industry Journal of Asia Business Studies Pub Date : 2023-01-26 Shaikha Ebrahim AlMutawa, Kamarul Zaman Ahmad, Mohamed Hussein Behery, Ibrahim Tabche
Purpose The global spread of the COVID-19 pandemic has affected businesses worldwide. Arguably, one of the most affected industries is the hospitality sector, where the world has seen a substantial drop in personal and professional travel owing to severe lockdowns, which has particularly harmed the hotel and tourism industries by lowering occupancy and profits. The purpose of this research is to investigate
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Work engagement and job performance among nurses in the public healthcare sector in the United Arab Emirates Journal of Asia Business Studies Pub Date : 2023-01-16 Faitma Mohammed Al Badi, Jacob Cherian, Sherine Farouk, Moza Al Nahyan
Purpose Nurses who are more engaged in their work, and have the right job characteristics and positive organizational factors, are expected to perform better. The purpose of this study is to improve the performance in the healthcare sector in the United Arab Emirates (UAE), thus this study explored the job characteristics and organizational factors that affect work engagement and job performance of
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Indian wine tourism: new landscape of international spillovers Journal of Asia Business Studies Pub Date : 2022-12-21 Swati Singh, Ralf Wagner
Purpose Wine tourism is spreading from the “old world” wine countries to Asia. The purpose of this paper is to introduce the GLOW framework capturing the tension of homogenization and globalization of touristic experiences, the tourists' rising environmental concerns and their conflict of searching for authentic experience with new sensations. Design/methodology/approach In a mixed-method procedure
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Determinants of loyalty programmes and their impact on store patronage Journal of Asia Business Studies Pub Date : 2022-12-05 Ashutosh Kolte, Nitin Veer, Yogesh Mahajan, Dario Siggia
Purpose The purpose of this study is to measure the impact of perceived benefits offered by loyalty programmes on store patronage behaviour and repeat purchase behaviour of customers. Another purpose of this study is to assess the impact of mediating and influencing factors on patronage behaviour and customer loyalty. Design/methodology/approach The convenience sampling method was adopted for the sample
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The forms and antecedents of customer misbehaviour: a bibliometric analysis and qualitative research from Asian emerging country perspective Journal of Asia Business Studies Pub Date : 2022-12-02 Apoorva A., Ranjan Chaudhuri, Sheshadri Chatterjee, Demetris Vrontis
Purpose This study aims to identify and elucidate on the different forms and antecedents of customer misbehaviour in the service industry of the emerging country particularly India. Design/methodology/approach This study adopts a bibliometric analysis approach using bibliophagy software and thematic analysis to reveal four themes: “forms of customer misbehaviour”; “antecedents of such misbehaviour”;
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The role of resource investment as a key element for resolving the bank size paradox Journal of Asia Business Studies Pub Date : 2022-11-28 Rolan Mauludy Dahlan, Rhenald Kasali, Setyo Hari Wijanto, Jony Oktavian Haryanto
Purpose This study aims to explore the role of resource investment in resolving the bank size paradox, in which there is a direct positive impact on financial performance but also the potential for increased business diversification, which thus poses the risk of a negative impact on financial performance. Design/methodology/approach This study assessed secondary data on 108 commercial banks in Indonesia
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Alliance learning process and alliance success: the moderating role of openness Journal of Asia Business Studies Pub Date : 2022-11-17 Abdul Waheed, Saad Shafiq, Bilal Mirza
Purpose Industry and academia are interested to understand how companies develop alliance capabilities through managing the knowledge, for alliance success. This study aims to investigate how alliance learning process is related to the overall success of any alliance, and how openness culture moderates the relationship of alliance learning process and alliance success. Design/methodology/approach English
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Dynamic capabilities as a strategic flexibility enabler: organizational responsiveness to COVID-19 Journal of Asia Business Studies Pub Date : 2022-11-09 Dilnaz Muneeb, Amira Khattak, Karim Wahba, Shahira Abdalla, Syed Zamberi Ahmad
Purpose To cope with the existing pandemic situation and to be organizationally responsive, firms need to be strategically flexible, where they need to develop dynamic capabilities (DCs) by continuously reconfiguring their resource base. To address such challenges, firms heavily rely on information and communication technologies (ICT) because of advancement in disruptive technologies. This study aims
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A multi-perspective approach of international tourist satisfaction in tourism service: from big data perspective Journal of Asia Business Studies Pub Date : 2022-11-08 Ha Thu Nguyen, Anh Thi Tu Le, Anh Chi Phan, Thuy Dam Luong Hoang
Purpose Customer reviews on online platforms after their service experience not only provide useful information to help other customers make reasonable decisions about the hotel, but also provide a great opportunity for scholars to refresh the research directions on customer experience and satisfaction in tourism services. This paper aims to discover the key driver of international tourist satisfaction
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International marketing strategy of emerging market firms: the case of Bangladesh Journal of Asia Business Studies Pub Date : 2022-10-21 Maria Fregidou-Malama, Ehsanul Huda Chowdhury, Akmal S. Hyder
Purpose This study aims to increase understanding of factors influencing the international marketing (IM) strategy of products from emerging markets (EMs) to international markets. Design/methodology/approach This study conducted case studies by collecting qualitative data through semistructured interviews with respondents from four food product companies in Bangladesh. Findings This study finds that
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Does financial development affect human capital? Evidence from Vietnam Journal of Asia Business Studies Pub Date : 2022-09-19 Nguyen Minh Ha, Bui Hoang Ngoc, Duc Hong Vo
Purpose The purpose of this study is to explore the relationship among financial development (FD), economic growth, urbanization and human capital (HC) in Vietnam. Design/methodology/approach This study uses various wavelet tools, including wavelet coherence, wavelet correlation and scale-by-scale Granger causality test, to re-visit the lead–lag structure among economic growth, FD, urbanization and
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The effectiveness of improvisational behavior on sales performance during the COVID-19 pandemic: the moderating effect of functional customer orientation Journal of Asia Business Studies Pub Date : 2022-09-13 Peerayuth Charoensukmongkol, Arti Pandey
Purpose This research aims to apply the contingency approach to explore the effectiveness of the improvisational behavior of salespeople on their sales performance by considering the moderating role of functional customer orientation. Design/methodology/approach Survey data were obtained from a sample of 227 salespeople in Bangkok, Thailand. The data analysis was implemented by partial least squares