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Drivers of smartwatch use and its effect on environmental sustainability: evidence from SEM-ANN approach Asia-Pacific Journal of Business Administration Pub Date : 2024-02-19 Eiman Almheiri, Mostafa Al-Emran, Mohammed A. Al-Sharafi, Ibrahim Arpaci
Purpose The proliferation of smartwatches in the digital age has radically transformed health and fitness management, offering users a multitude of functionalities that extend beyond mere physical activity tracking. While these modern wearables have empowered users with real-time data and personalized health insights, their environmental implications remain relatively unexplored despite a growing emphasis
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Toward digitalization strategic perspective in the European food industry: non-linear nexuses analysis Asia-Pacific Journal of Business Administration Pub Date : 2023-12-26 Alhamzah Alnoor, Abbas Gatea Atiyah, Sammar Abbas
Purpose Organizations deal with digital technologies to achieve their strategic goals. The shift toward digitization is a major challenge because it requires companies to create a digital outlook that influences organizational design. As a result, investigation of institutional theory and entrepreneurial orientation theory in the European food industry has become the focus of research in recent times
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Entrepreneurial orientation, social media and SME performance: an emerging economy perspective Asia-Pacific Journal of Business Administration Pub Date : 2023-12-12 Patrick Amfo Anim, Emmanuel Arthur, George Kofi Amoako
Purpose This study examines the role of social media adoption (SMA), opportunity recognition (OR) and opportunity exploitation (OE) in mediating the relationship between entrepreneurial orientation (EO) and the performance of newly established small and medium-sized enterprises (SMEs) in emerging economies, with a particular emphasis on Ghana. Design/methodology/approach This study adopts a post-positivist
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Does economic policy uncertainty matter for a firm's leverage and speed of adjustment? Asia-Pacific Journal of Business Administration Pub Date : 2023-10-03 Muhammad Aftab, Saman Shehzadi, Fiza Qureshi
Purpose This research intends to investigate the impact of economic policy uncertainty (EPU) on the firm's leverage and its adjustment speed. Design/methodology/approach This study applies dynamic panel data modeling by using a partial adjustment model. The study is based on secondary data of the non-financial firms that are listed on the Pakistan stock exchange. For the analysis purpose, the study
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Environmental concerns in brand love and hate: an emerging market’s purview of masstige consumers Asia-Pacific Journal of Business Administration Pub Date : 2023-08-22 Swati Singh, Ralf Wagner
Purpose Fashion brands are one of the strongest means of expressing consumers identity. This study explores and empirically validates the concepts of brand love and hate for masstige fashion brands from the purview of emerging markets. This study deciphers three components of masstige fashion brand promise through the lens of hedonic identity, uniqueness and expected social gains for the affluent middle-class
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How green sustainability efforts affect brand-related outcomes Asia-Pacific Journal of Business Administration Pub Date : 2023-08-08 Amy Wong
Purpose Utilizing the Stimulus-Organism-Response framework, this study examines how stimuli such as green sustainability efforts and brand image affect organisms namely brand experience and brand trust, leading to brand-related outcomes such as brand affinity, brand satisfaction and purchase intention in the soft drink industry in Singapore. Design/methodology/approach An online survey was administered
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The impact of team support, financial incentives and public sector motivation on employee motivation: an empirical study of the public sector in Vietnam Asia-Pacific Journal of Business Administration Pub Date : 2023-07-25 Hoa Dinh Nguyen, Thi Ngoc Chau, Quyen Vo Thuc Huynh
Purpose This study aims to investigate the relationship of employee motivation to team support, financial incentives and public sector motivation in various agencies under the Binh Dinh People's Committee in Vietnam. These agencies fulfil state management functions in many fields, such as investment, finance, construction, sports, culture and tourism. Design/methodology/approach This study applies
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Does basic need satisfaction foster engagement by serving as a personal demand? A mediation model based on a self-determination perspective Asia-Pacific Journal of Business Administration Pub Date : 2023-07-18 Muhammad Waqas, Tehreem Fatima, Zafar Uz Zaman Anjum
Purpose Taking job demand-resource (JD-R) and self-determination perspective, the current study focused to see how basic need satisfaction (BNS) – as a personal demand – impacts work engagement directly and indirectly through personal resource (i.e. self-efficacy). Moreover, the aim was to test the dimension-wise impact of BNS, i.e. the need for autonomy, need for belongingness and need for competence
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From harasser tourists to above the law managers: female tour guides strategies for coping with sexual harassment Asia-Pacific Journal of Business Administration Pub Date : 2023-06-26 Mohamed Mousa, Hala Abdelgaffar, Islam Elbayoumi Salem, Walid Chaouali, Ahmed Mohamed Elbaz
Purpose This study examines how far female tour guides in Egypt experience sexual harassment and how they cope with it. Design/methodology/approach A qualitative research method is employed, and semi-structured interviews were conducted with 32 full-time female tour guides working for several travel agencies in Egypt. Thematic analysis was used to extract the main ideas from the transcripts. Findings
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Cronyism as a coping strategy: how do female academics deal with the lack of emancipative support? Asia-Pacific Journal of Business Administration Pub Date : 2023-06-19 Mohamed Mousa, Doaa Althalathini, Hala Abdelgaffar
Purpose This paper aims to explore how female academics use cronyism to cope with the lack of emancipative support resulting from their intense teaching and research duties, poor representation at senior administrative levels and their exhausting familial commitments. Design/methodology/approach Qualitative semi-structured interviews were conducted with 32 female academics working full-time at four
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Job embeddedness and life satisfaction during pandemic: the impacts of work-from-home stressors and emotional exhaustion Asia-Pacific Journal of Business Administration Pub Date : 2023-06-20 Decha Dechawatanapaisal
Purpose This study applies the job demands-resources model the conservation of resources theory to explain and examine the impacts of home-work conflict, perceived insufficient organizational support, and perceived social isolation, that is, work-from-home stressors, o Design/methodology/approach Data were collected from 418 Thai employees who worked from home during the nationwide lockdowns at two
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The interaction of organizational politics and political skill on employees' exposure to workplace cyberbullying: the conservation of resources theory perspective Asia-Pacific Journal of Business Administration Pub Date : 2023-06-09 Peerayuth Charoensukmongkol
Purpose Considering the detrimental impact of workplace cyberbullying on employees and organizations, it is necessary to understand factors that potentially induce employees to engage in cyberbullying and to recognize personal characteristics that may help employees mitigate its impact. This research applies the conservation of resources (COR) theory to investigate the effect of organizational politics
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Role of authentic leadership in enhancing employees' voice behavior through psychological capital during COVID-19 pandemic Asia-Pacific Journal of Business Administration Pub Date : 2023-06-02 Noman Rafique, Gul Afshan, Farooque Ahmed
Purpose Considering the importance of employees' voice behavior (VB) and psychological capital (PC) amidst the coronavirus disease 2019 (COVID-19), this study highlights the role of authentic leadership (AL) in building a psychologically strong workforce that can provide meaningful suggestions for the improvement of organization. Design/methodology/approach The study employed a questionnaire survey
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Organic food purchases: does green trust play a part? Asia-Pacific Journal of Business Administration Pub Date : 2023-06-02 Irfana Rashid, Aashiq Hussain Lone
Purpose Organic food consumption has received great attention due to the increase in consumer environmental and health concerns. This study intends to analyse how customers' green purchasing intentions for organic food are affected by internal factors of attitude and health consciousness and external factors of social norms and environmental concern, as well as how green trust operates as a moderator
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Role-play of employees' protean career and career success in affective organizational commitment Asia-Pacific Journal of Business Administration Pub Date : 2023-06-01 Muhammad Latif Khan, Rohani Salleh, Amjad Shamim, Mohamad Abdullah Hemdi
Purpose This paper aims to investigate the role-play of Protean Career Attitude (PCA) and Career Success (CS) in Affective Organizational Commitment (AOC). Design/methodology/approach A cross-sectional study on 376 employees from 55 hotels in Malaysia were conducted. The co-variance-based structural equation modeling was employed to analyze the data to test the direct and indirect relationships of
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Intellectual capital and performance: evidence from SMEs in Vietnam Asia-Pacific Journal of Business Administration Pub Date : 2023-05-16 Seh Young Kim, Dai Binh Tran
Purpose This paper investigated the relationship between intellectual capital (IC)/its components, and the business performance of Vietnamese small and medium enterprises (SMEs). Design/methodology/approach The panel data set was obtained from the Vietnam SME database. Using the value-added intellectual coefficient (VAIC) approach for IC measurement, this paper employs various panel data estimation
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The interplay of abusive supervision and coworker incivility on the turnover intention of frontliners: a mediation effect of work stress Asia-Pacific Journal of Business Administration Pub Date : 2023-05-16 Md Mostafizur Rahman
Purpose Drawing on the conservation of resources theory, the present study aims to design and explore the influence of abusive supervision and coworker incivility on turnover intention among frontline employees (FLEs). Besides the mediating effects of work stress between abusive supervision and turnover intention, coworker incivility and turnover intention also be explored. Design/methodology/approach
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Enhancing employee advocacy of the firm's corporate social responsibility (CSR) activities Asia-Pacific Journal of Business Administration Pub Date : 2023-04-20 Rojanasak Chomvilailuk, Ken Butcher
Purpose The paper aims to investigate how perceived psychological benefits from employee participation in corporate social responsibility activities affect organizational citizenship behavior across two Asia–Pacific countries with different national cultures. Design/methodology/approach A stakeholder relationship model, based on social exchange theory, underpinned the investigation that also tested
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Organizational career development and retention of millennial employees: the role of job engagement and organizational engagement Asia-Pacific Journal of Business Administration Pub Date : 2023-04-07 Lipsa Jena, Umakanta Nayak
Purpose The study examines the mediating mechanisms of job engagement (JE) and organizational engagement (OE) in the relationship between organizational career development (OCD) and retention of millennial employees. Design/methodology/approach Data from a total of 422 employees working in information technology organizations in India were collected through a structured questionnaire survey and subjected
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All's (not) fair in motherhood and work? Post-partum psychological contract breach experiences of Indian first-time mothers Asia-Pacific Journal of Business Administration Pub Date : 2023-03-30 Aparna M. Varma, Rahul Sivarajan
Purpose To understand how Indian first-time mothers in STEM (Science, Technology, Engineering and Math) organisations returning to work cope with the perceived ideological psychological contract breaches from a work–home resources perspective. Design/methodology/approach This paper utilises interpretative phenomenological analysis (IPA) within the work–home resources (W-HR) model to analyse returning
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Light magic at workplace due to empowering leadership: situation strength conceptions for intrapreneurial behaviour Asia-Pacific Journal of Business Administration Pub Date : 2023-02-28 Muhammad Zubair Alam, Muhammad Rafiq, Sobia Nasir, Chaudhary Abdul Rehman
Purpose The present study enriches the person-situation debate by developing and testing a theoretical model on the nexus between empowering leadership (EL) and intrapreneurial behaviour (IB) in the presence of a strong organisational situation of perceived organisational support (POS). Design/methodology/approach Cross-sectional survey data collected from 237 engineers working for Pakistani automakers
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A bundle of human resource practices and employee resilience: the role of employee well-being Asia-Pacific Journal of Business Administration Pub Date : 2023-01-19 Suthinee Rurkkhum
Purpose The purpose of this study was to examine the mediating effect of employee well-being on the relationship between a bundle of human resource practices (HR practices) and employee resilience among Thai employees in an insurance company. Design/methodology/approach Self-report questionnaires were received from 317 employees. Confirmatory factor analysis (CFA) was conducted, followed by structural
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Linking workplace incivility and frontline employees' subjective well-being: the role of work-home enrichment and coping strategies Asia-Pacific Journal of Business Administration Pub Date : 2023-01-10 Do Uyen Tam, Nguyen Thi Mai Trang
Purpose Workplace incivility (WI) has been extensively studied. However, less is known about how WI spills over into employees' lives. Building on the work-home resources model, the authors develop a conceptual model investigating work-family enrichment (WFE) as the mediator between WI and subjective well-being (SWB) and coping strategies as the moderator of this indirect relationship. Design/methodology/approach
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The greenwashing effects on corporate reputation and brand hate, through environmental performance and green perceived risk Asia-Pacific Journal of Business Administration Pub Date : 2023-01-05 Célia Santos, Arnaldo Coelho, Alzira Marques
Purpose When a company practices greenwashing, it violates consumers' expectations by deliberately deceiving them about their environmental practices or the benefits of their products/services. This study investigated the effects of greenwashing on corporate reputation and brand hate. Furthermore, this study explored the mediating effects of perceived environmental performance and green perceived risk
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The influences of telecommunication technology and gender differences on private savings in the Asia–Pacific region Asia-Pacific Journal of Business Administration Pub Date : 2022-11-16 Chor Foon Tang, Salah Abosedra
Purpose The purpose of this study is to examine empirically the impacts of gender differences, telecommunication technology (ICT) and other determinants on private savings in 28 selected Asia–Pacific countries. Design/methodology/approach This study employs the panel data from 2010 to 2017 across 28 selected Asia–Pacific countries. To enhance robustness and address the possibility of endogeneity issue
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Corporate integrity, external assurance and sustainability reporting quality: evidence from the Malaysian public listed companies Asia-Pacific Journal of Business Administration Pub Date : 2022-11-02 Moses Elaigwu, Salau Olarinoye Abdulmalik, Hassnain Raghib Talab
Purpose This paper aims to examine the effect of corporate integrity and external assurance on Sustainability Reporting Quality (SRQ) of Malaysian public listed companies. Design/methodology/approach The study uses a longitudinal sample of 2,463 firm-year observations of non-financial firms listed on the main board of Bursa Malaysia from 2015 to 2019. The study employed panel regression that is, Fixed
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The corporate risk-taking and performance of politically connected firms: evidence from Malaysia Asia-Pacific Journal of Business Administration Pub Date : 2022-10-31 Alice Chin, Ooi Chin Lye, Khakan Najaf
Purpose One of the significant components of a firm's overall sustainability is establishing and nurturing governance. This study attempts to understand how politically connected firms maintain sustainability measures in terms of risk-taking strategies. This paper has two purposes. The first purpose is to provide empirical evidence on the politically connected (PC) firms' corporate risk-taking and
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The impact of corporate governance and firm-specific characteristics on dividend policy: an emerging market case Asia-Pacific Journal of Business Administration Pub Date : 2022-10-28 Muhammad Farooq, Qadri Al-Jabri, Muhammad Tahir Khan, Muhamamad Akbar Ali Ansari, Rehan Bin Tariq
Purpose The present study aims to investigate the impact of corporate governance proxies by ownership structure and firm-specific characteristics, i.e. firm size, leverage, growth opportunities, previous year dividend, firm risk, profitability, and liquidity on dividend behavior of the Pakistan Stock Exchange (PSX) listed firms. Design/methodology/approach Final sample of the study consists of 140
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Identification of critical success factors for leveraging Industry 4.0 technology and research agenda: a systematic literature review using PRISMA protocol Asia-Pacific Journal of Business Administration Pub Date : 2022-10-25 Poonam Sahoo, Pavan Kumar Saraf, Rashmi Uchil
Purpose The purpose of the paper is to identify existing and common critical success factors adapted for implementing Industry 4.0 technology, which is essential to survive in the vulnerability, uncertainty, complexity and ambiguity (VUCA) environment by using systematic literature review (SLR) methodology with the preferred reporting items for systematic reviews and meta-analyses (PRISMA) and content
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The role of consumer characteristics on cultural consumption tendency Asia-Pacific Journal of Business Administration Pub Date : 2022-10-25 Feyza Nur Ozkan, Sema Kurtulus
Purpose This study aims to identify the role of consumer characteristics in cultural consumption tendencies. Additionally, the study examines whether country differences and prior experience in the country affect consumers' cultural consumption tendencies. Design/methodology/approach The effects of cosmopolitanism, consumer ethnocentrism, individual innovativeness, and lifestyle on cultural consumption
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The impact of lean production on operational performance: a case study Asia-Pacific Journal of Business Administration Pub Date : 2022-10-25 Ashkan Memari, Hamid Reza Panjehfouladgaran, Abd. Rahman Abdul Rahim, Robiah Ahmad
Purpose This paper aims to investigate the impact of adopting lean manufacturing principles on operational efficiency by eliminating seven major lean wastes (or Muda) in a Malaysian stationery manufacturer. Much of the research on lean considers its application to larger organisations with stable demand patterns. This research examines a small- and medium-sized enterprise (SME) with a volatile demand
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An empirical study on individual performance and turnover intention among university employees: a multiple mediation model Asia-Pacific Journal of Business Administration Pub Date : 2022-10-21 Muhammad Aftab, Syed Asad Abbas Bokhari, Murad Ali
Purpose The purpose of this study is to investigate the behavior of individual employee's performance concerning their organizational citizenship and turnover intention in the higher education sector. This study attempts to examine the effects of two potential sequential mediators – job satisfaction and employee engagement – on employees' job embeddedness, organizational citizenship behavior, and turnover
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Customers create customers!–Assessing the role of perceived personalization, online advertising engagement and online users' modes in generating positive e-WOM Asia-Pacific Journal of Business Administration Pub Date : 2022-10-19 Uzma Noor, Mahnaz Mansoor, Amjad Shamim
Purpose This study examined the relationship between perceived personalization and positive electronic word of mouth, as well as the mediating impact of online advertising engagement and the moderating effect of online users' modes on that relationship. The theory of presence serves as the foundation for the relationships among variables. Design/methodology/approach A quasi-experimental research design
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Modelling services continuance intention: evidence from apps stores Asia-Pacific Journal of Business Administration Pub Date : 2022-09-29 Sze Ling Ng, Sajad Rezaei, Naser Valaei, Mohammad Iranmanesh
Purpose The objective of this study is to examine the drivers of retail apps satisfaction and continuance intention. An integrative theoretical framework was developed based on the IS success model, E-S-QUAL and expectancy and disconfirmation model to explain retail apps users’ satisfaction and continuance intention. Design/methodology/approach A total of 359 useable data were collected from the targeted
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Subjective norms as a moderator in the consumption behaviour of branded functional beverages post-COVID-19 pandemic: a pragmatic view Asia-Pacific Journal of Business Administration Pub Date : 2022-09-29 Thamaraiselvan Natarajan, Jayadevan Geetha Raveendran Nair, Jegan Jayapal
Purpose This study aims to experimentally investigate branded functional beverage (BFB) consumption behaviour post-COVID-19 through the lens of a conceptual framework built on three renowned behaviour modification models and to critically evaluate how well subjective norms serve as a moderator in the consumption behaviour relating to such beverage products. Design/methodology/approach A conceptual
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Strategic stances and organizational performance: Are strategic performance measurement systems the missing link? Asia-Pacific Journal of Business Administration Pub Date : 2022-09-20 Hasan Yousef Aljuhmani, Bashar Ababneh, Lawrence Emeagwali, Hamzah Elrehail
Purpose Although prior researchers have consistently established a significant relationship between different strategic stances and organizational performances across different research contexts, the mechanisms underlying this link remain unclear. This study attempts to fill this gap in the literature by testing the mediating effect of the use of strategic performance measurement systems (SPMS) on
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Exploring private university attractiveness from students’ perspective to ensure sustainable institutes: an empirical investigation from Indian perspective Asia-Pacific Journal of Business Administration Pub Date : 2022-08-30 Radha Yadav, Atul Shiva, Sumit Narula
Purpose This study aims to explore various determinants of university attractiveness and its relationship with sustainable institutes. Further, the study examines the mediating role of perceived student support and sense of belongingness on the relationship between university attractiveness and sustainable institutes. Design/methodology/approach The data analysis was conducted with 637 responses from
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Other customers' service failure and recovery encounters: a qualitative exploration Asia-Pacific Journal of Business Administration Pub Date : 2022-08-09 Niharika Gupta, Harsh V. Verma
Purpose Service failure and recovery encounters are often witnessed by other customers, but little is known about how these encounters impacts other customers. With an aim to bridge this gap, the purpose of the paper is to explore why and how service recovery directed at a focal customer impacts other customers who are present in the same service environment. Design/methodology/approach The paper follows
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Balancing is a necessity not leisure: a study on work–life balance witnessing healthcare sector of Pakistan Asia-Pacific Journal of Business Administration Pub Date : 2022-08-09 Attia Aman-Ullah, Hadziroh Ibrahim, Azelin Aziz, Waqas Mehmood
Purpose This study aimed to examine the direct impact of work–life balance on employee retention and turnover intentions among doctors in Pakistan. Further, it also aimed to test the mediating role of job satisfaction on these relationships. Design/methodology/approach This study's data were collected from 394 doctors working in public hospitals in Pakistan, using survey-based questionnaires and stratified
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Understanding the purchase intention of fitness wearables: using value-based adoption model Asia-Pacific Journal of Business Administration Pub Date : 2022-07-22 Bushan Mathavan, Ali Vafaei-Zadeh, Haniruzila Hanifah, T. Ramayah, Sherah Kurnia
Purpose This paper aims to investigate the key enablers and inhibitors that influence the intention to use fitness wearables using the value-based adoption model (VAM). Design/methodology/approach Data were collected using a structured online questionnaire from 323 respondents who had never used fitness wearables. A purposive sampling technique was used in this study. Smart PLS was employed to test
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Levelling up or down: leader’s strategies to encounter downward envy in family-owned software houses Asia-Pacific Journal of Business Administration Pub Date : 2022-07-15 Shafaq Aftab, Irfan Saleem, Rakesh Belwal
Purpose This study aims to invoke social comparison theory and researches mainly on leaders’ downward envy at workplaces in a collectivist culture. The study also aims to infer and explain the constructive and destructive behaviour of benign envy (BE) and malicious envy (ME) in the workplace by studying supervisor-subordinate dyads. Design/methodology/approach A survey was conducted to test the proposed
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The contagion effect of decreasing audit's quality on financial statement audit engagement: the Indonesian case Asia-Pacific Journal of Business Administration Pub Date : 2022-07-13 Totok Budisantoso, Heni Kurniawan
Purpose The main objective on this research is providing evidence of the contagion effect of decreasing audit's quality. Audit failure affects the quality of the financial analysis that has been carried out and has a big impact on the accuracy of decision making due to the material information bias. Findings of this research will urge the Public Accounting Firm (PAF) to design a quality control of
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Emotional attachment: a bridge between brand reputation and brand advocacy Asia-Pacific Journal of Business Administration Pub Date : 2022-06-24 Arash Ahmadi, Afsoon Ataei
Purpose This study aims to identify and examine the effect of brand reputation on brand advocacy by evaluating the mediating effect of emotional attachment. The study also tests the relationships by appraising the moderating effect of experience and price perception. The research model is also assessed across the two brand types (hedonic brands and utilitarian brands). Design/methodology/approach Overall
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Linking entrepreneurial competencies, innovation and sustainable performance of manufacturing SMEs Asia-Pacific Journal of Business Administration Pub Date : 2022-06-24 Ibraheem Saleh Mokbel Al Koliby, Haim Hilman Abdullah, Norazah Mohd Suki
Purpose The purpose of this study is twofold: to examine the impact of entrepreneurial competencies and innovation on manufacturing small and medium-sized enterprises' (SMEs) sustainable performance and to explore the role of innovation as a mediator on the relationship between entrepreneurial competencies and manufacturing SMEs' sustainable performance. Design/methodology/approach Data collected from
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The effect of social support on job performance through organizational commitment and innovative work behavior: does innovative climate matter? Asia-Pacific Journal of Business Administration Pub Date : 2022-06-16 Bui Nhat Vuong, Hasanuzzaman Tushar, Syed Far Abid Hossain
Purpose The purpose of this study is to explore the influence of social support (SS) on job performance (JP) through the mediating role of organizational commitment (OC) and innovative work behavior (IWB) as well as the moderating role of innovative climate (IC). Design/methodology/approach The present research used a self-report questionnaire from a sample of 694 full-time employees in the Vietnamese
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Do CEO's attributes increase risk-taking? Empirical evidence from France Asia-Pacific Journal of Business Administration Pub Date : 2022-06-10 Nadia Loukil, Ouidad Yousfi
Purpose The current paper studies how CEO attributes could influence corporate risk-taking. The authors examine the effects of CEO demographic attributes and CEO position's attributes on financial and strategic risk-taking. Design/methodology/approach This study is drawn on non-financial firms listed on the SBF120 index, between 2001 and 2013. Findings First, long-tenured CEOs are prone to decrease
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Development and validation of scale to measure responsible consumption Asia-Pacific Journal of Business Administration Pub Date : 2022-06-09 Vijay Kumar Jain, Aditi Dahiya, Vikas Tyagi, Preeti Sharma
Purpose The objective of this paper is to identify dimensions of responsible consumption from consumer perspective and develop a reliable and valid measurement scale. Design/methodology/approach This paper has employed mixed methodology to develop items for responsible consumption. In first phase, experts' interviews were carried out to unearth the dimensions of responsible consumption. In second phase
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An examination of relationship between cognitive biases and customer satisfaction: empirical evidence from Thailand Asia-Pacific Journal of Business Administration Pub Date : 2022-06-08 Noppanon Homsud, Nopadol Rompho
Purpose This study aims to determine the effect of cognitive biases, that is, anchoring effect, illusion of control, and endowment effect, on customer satisfaction. Design/methodology/approach An experimental design was applied using 524 undergraduate students as participants. A three-way ANOVA was employed for data analysis. Findings Positive relationships were found between cognitive biases and customer
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COVID-19 catastrophes and stock market liquidity: evidence from technology industry of four biggest ASEAN capital market Asia-Pacific Journal of Business Administration Pub Date : 2022-05-26 Sherin Priscilla, Saarce Elsye Hatane, Josua Tarigan
Purpose This study examines the influence of various COVID-19 catastrophes variables on the stock market liquidity, considering the market depth and market tightness in the technology industry of the four biggest ASEAN capital markets. Design/methodology/approach The study utilised the panel data regression analysis obtained from 177 listed technology companies across the four ASEAN countries from
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Political regimes and its influence on the diversity–performance relationship in Malaysia Asia-Pacific Journal of Business Administration Pub Date : 2022-05-20 Calvin W.H. Cheong
Purpose The purpose of this study is to investigate the gender and ethnic diversity–performance relationship in Malaysia from two angles: (1) the impact of political regimes; and (2) a possible nonlinear relationship – at the boardroom and employee level. Design/methodology/approach This study uses a sample of firms listed in Bursa Malaysia during a sample period that spans two political regimes. Two-stage
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Social marketing, social media and eudaimonic well-being: a qualitative exploration Asia-Pacific Journal of Business Administration Pub Date : 2022-05-20 Tala Abuhussein, Sima Magatef
Purpose This research considers the role of social media platforms and their impact on individuals' eudaimonic well-being, and aims to help develop a social marketing programme in the future that would enable students in Jordanian universities to flourish, by focussing on their social media drivers and overcoming their challenges in an attempt to improve their psychological well-being (PWB). Desig
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The moderating role of board diversity in the nexus between the quality of financial disclosure and dividends in Jordanian-listed banks Asia-Pacific Journal of Business Administration Pub Date : 2022-05-19 Ahmad Ibrahim Karajeh
Purpose This study covers all banks listed on the Amman Stock Exchange. It used (1) dividend-paying status, dividend changes and dividend persistence to measure dividend quality, (2) a checklist instrument consisting of 40 items to measure financial disclosure quality, (3) nationality and (4) the percentage of females and males on the board of directors to measure board diversity. Hierarchical regression
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Intellectual capital and bank performance: the moderating role of income diversification Asia-Pacific Journal of Business Administration Pub Date : 2022-05-17 Peter Nderitu Githaiga
Purpose This study examines whether income diversification moderates the relationship between intellectual capital and bank performance among East African banks. Design/methodology/approach The study uses a sample of 53 East African banks and a panel dataset for the period 2010–2018. The hypotheses are tested through a hierarchical regression model. Findings The regression results indicate that intellectual
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The underlying mechanisms of the relationships between corporate financial policies and firm value: flexibility and agency theory perspectives Asia-Pacific Journal of Business Administration Pub Date : 2022-05-17 Osama El-Ansary, Hatem Fouad Hamza
Purpose This paper aims to discover the underlying mechanisms by which corporate financial policies, cash holdings, capital structure and dividend payouts, transmit their effects on firm value in the “Middle East and North Africa” (MENA) emerging markets. Design/methodology/approach The authors employ a novel integration of path modelling with parallel multiple mediation analysis to empirically test
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A nexus between intra-ASEAN outward FDI, intra-ASEAN exports and economic growth of ASEAN-10: evidence using panel causality analysis Asia-Pacific Journal of Business Administration Pub Date : 2022-05-17 Koi Nyen Wong, Bee Wah Tan, Soo Khoon Goh
Purpose The Association of Southeast Asian Nations (ASEAN) has evolved into ASEAN Economic Community (AEC), which aims to pursue a single market and production base to transform ASEAN into a dynamic, competitive and global region. ASEAN is inherently heterogeneous that potentially could promote further economic integration, fundamentally, through the interactions between intra-regional outward foreign
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Tax service quality for enterprises: development of a valid measurement scale Asia-Pacific Journal of Business Administration Pub Date : 2022-05-17 Lien Thi Nguyet Au, Hung Trong Hoang, Lan Thi Huong Ho
Purpose Measuring tax service quality is important as it may contribute to sustainable tax management. This study aims to develop and validate a scale that measures tax service quality for enterprises. Design/methodology/approach This study uses a mixed method consisting of three focus groups with 25 participants in charge of the management of tax service for item generation, a survey of 121 enterprises
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Till death do us part – customer commitment after negative publicity: the role of relational variables and cognitive dissonance Asia-Pacific Journal of Business Administration Pub Date : 2022-05-16 Shubhomoy Banerjee, Abhijit Ghosh
Purpose The purpose of this study is to study the impact of relationship marketing orientation (RMO) and relationship quality on customers' commitment and pro-marketer behavior (positive word of mouth and external attribution) after negative brand publicity by using the combined lens of relationship marketing theory and the theory of cognitive dissonance. Design/methodology/approach A survey was conducted
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Mapping the landscape of organizational theories for future research themes in supply chain risk management Asia-Pacific Journal of Business Administration Pub Date : 2022-05-10 Sibel Yildiz Çankaya, Yesim Can Saglam, Bülent Sezen
Purpose The aim of this conceptual study is to analyze the effects of state-of-the-art research streams on supply chain risk management (SCRM) based on organizational theoretical background and direct future research toward the use of other related organizational theories. This paper seeks to provide a framework for understanding various organizational theories that can impact the understanding of
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The structure of sustainability marketing research: a bibliometric review and directions for future research Asia-Pacific Journal of Business Administration Pub Date : 2022-05-02 Jishnu Bhattacharyya
Purpose Sustainability principles have been practiced and researched in marketing for nearly five decades, but the challenges we face today are still significant. This context defines the purpose of this paper, which is to find, synthesize and critically evaluate the existing literature on marketing in a sustainability context from 1969 to 2019. The ultimate aim is to provide a unified body of literature
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A shift towards household lending during the Fintech era: the role of financial literacy and credit information sharing Asia-Pacific Journal of Business Administration Pub Date : 2022-04-28 Tu DQ Le
Purpose This study aims to investigate the determinants of a shift in lending towards household sectors during the growth of fintech credit using a sample of 41 countries between 2015 and 2018. Design/methodology/approach This study uses a fixed-effects model by adding indicators for geographic areas and year dummy variables to achieve this objective. Findings The findings show that the household credit