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Competitive intelligence and absorptive capacity for enhancing innovation performance of SMEs Journal of Intelligence Studies in Business Pub Date : 2021-04-28 Abdeslam Hassani,Elaine Mosconi
In dynamic and complex environments, it can be difficult for small and mediumsizedenterprises (SMEs) to achieve business performance, innovate and survive, even thoughthese actions are crucial for economic growth and competitiveness. Competitive intelligence (CI)appears as a strategic practice to help them. Although there are many theoretical studies thatpropose the relationship between CI and innovation
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A framework for big data integration within the strategic management process based on a balanced scorecard methodology Journal of Intelligence Studies in Business Pub Date : 2021-04-28 Mouhib Alnoukari
The purpose of this research is to study the impact of big data initiatives onstrategic management processes. While the majority of strategic management disciplines havehad research dedicated to the use of strategic management theories to understand how big dataaffect organizational performance, the body of research on big data lacks academic work capableof examining how to integrate big data into
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La veille stratégique entre l'efficacité décisionnelle et l’optimisation de la gouvernance : Etude restreinte dans les organismes publics tunisiens Journal of Intelligence Studies in Business Pub Date : 2021-04-28 Mostapha Tayeb Ben Amor,Fatma Chichti
In this article, we highlight the role of strategic watch in aperspective of decision-making efficiency for a better optimization of governance, and thiswithin the framework of a limited study on five (5) Tunisian public organisms. An exploratorystudy was carried out through five semi-structured interviews. The results revealed that theuse of watch practices is essential for internal knowledge sharing
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Interpreting, analyzing and distributing information: A big data framework for competitive intelligence Journal of Intelligence Studies in Business Pub Date : 2021-04-28 Eduardo Luis Casarotto,Guilherme Cunha Malafaia,Marta Pagán Martínez,Erlaine Binotto
This paper aimed to develop a data-based technological innovation frameworkfocused on the competitive intelligence process. Technological innovations increasinglytransform the behavior of societies, affecting all sectors. Solutions such as cloud computing, theInternet of Things, and artificial intelligence provide and benefit from a vast generation of data:large data sets called Big Data. The use of
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Competitive intelligence approach for developing an e-tourism strategy post COVID-19 Journal of Intelligence Studies in Business Pub Date : 2021-04-28 Franky Tulungen,Johan Reimon Batmetan,Trudi Komansilan,Sondy Kumajas
The COVID-19 pandemic has brought many fundamental changes in running atourism business. Many countries need to reformulate their post-19 strategy so that the tourismsector will revive. This study aims to formulate a strategy for developing e-tourism by utilizinginformation technology. The method used is a competitive intelligence approach. This researchtakes samples from tourist destinations in Indonesia
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Integrating science and technology metrics into a competitive technology intelligence methodology Journal of Intelligence Studies in Business Pub Date : 2021-04-28 Marisela Rodriguez-Salvador,Pedro F. Castillo-Valdez
For years, the appropriate interpretation and application of metrics have enabledscientists to assess science and technology dynamics. Consequently, diverse disciplines haveemerged, such as bibliometrics, scientometrics and patentometrics, offering importanttheoretical and methodological contributions. However, the current accelerated technologicaladvances require researchers to implement a superior
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Labeling or science-by-buzzwords: The semantic trap in academic research and how to get out of it Journal of Intelligence Studies in Business Pub Date : 2020-12-10 Klaus Solberg Söilen
The social sciences are drowning in new fancy academic terms or buzzwords, labels with unprecise definitions, rebranding phenomenon that somehow seem familiar. We are all surrounded by smart cities, innovation, and sustainability. What do these terms mean that we could not express earlier? Introducingthem also raises new questions, which at first may seem provocative: Are there dumb cities too, if
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A project management approach to competitive intelligence Journal of Intelligence Studies in Business Pub Date : 2020-12-10 Miguel-Ángel García-Madurga,Miguel-Ángel Esteban-Navarro
The research problem that this study seeks to solve is to examine the relationshipbetween competitive intelligence (CI) and project management (PM). These disciplines coincidein their threefold approach to action, collection of results, and ability to react in response toenvironmental signs. However, the academic and professional literature has not explored thepossible synergies between CI and PM,
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The impact of perceived accounting benefits on the enterprise resource planning success: The mediating role of effective system use Journal of Intelligence Studies in Business Pub Date : 2020-12-10 Phan Thi Bao Quyen,Nguyen Phong Nguyen
In the past decades, enterprise resource planning (ERP) systems have becomeincreasingly automated, particularly for routine management accounting tasks. However, therehas been little research investigating the accounting benefits of adopting ERP systems. Thisstudy investigates the role of perceived accounting benefits in ERP success. Drawing on Juran’sprinciple of ‘fitness for use,’ this study establishes
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An examination of the organizational impact of business intelligence and big data based on management theory Journal of Intelligence Studies in Business Pub Date : 2020-12-10 Mouhib Alnoukari
Big data and big data analytics have been considered to be a disruptive technologythat will rebuild business intelligence. The purpose of this study is to enrich the literature onthe organizational impact of business intelligence and big data based on management theory.While the majority of the organizational theories have had research dedicated to enhance theunderstanding of the impact of business
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Financial intelligence: Financial statement fraud in Indonesia Journal of Intelligence Studies in Business Pub Date : 2020-12-10 Muhammad Ikbal,Irwansyah Irwansyah,Ardi Paminto,Yana Ulfah,Dio Caisar Darma
Indonesia is currently in an honesty crisis, especially in financial governance, bothin government and private institutions. Our study uses the concept of financial intelligence toidentify and collect information related to financial affairs in an organization. We use theopinions of 76 auditors regarding various fraudulent attempts, both with fraudulent financialstatements and other corrupt practices
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The linkage between competitive intelligence and competitive advantage in emerging market business: A case in the commercial vehicle industry Journal of Intelligence Studies in Business Pub Date : 2020-12-10 Stefan Zwerenz
To achieve competitive advantage (CA) in emerging markets (EM) firms aresuggested to increase market orientation, using competitive intelligence (CI) as a source toincrease firm performance. However, in-depth linkage between CA and CI, as well as itsawareness/culture and process/structure constructs, has been researched and understood onlyin a limited way in general and for EM business in particular
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Atman: Intelligent information gap detection for learning organizations: First steps toward computational collective intelligence for decision making Journal of Intelligence Studies in Business Pub Date : 2020-06-30 Vincent Grèzesa,Riccardo Bonazzia,Francesco Maria Cimminoa
Companies’ environments change constantly and very quickly, so each companymust be aligned with its environment and understand what is happening to maintain andimprove its performance. To constantly adapt to its environment, the company must integratea learning process in relation to what is happening and become a "learning company." Thisposture will ensure organizational effectiveness in relation
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The impasse of competitive intelligence today is not a failure. A special issue for papers at the ICI 2020 Conference Journal of Intelligence Studies in Business Pub Date : 2020-06-30 Klaus Solberg Söilen
seven military classics (Jiang Ziya, the methods of the Sima, Sun Tzu, Wu Qi, Wei Liaozi, the three strategies of Huang Shigong and the Questions and Replies between Tang Taizong and Li Weigong). The entities studied then were nation states. Later, corporations often became just as powerful as states and their leaders demanded similar strategic thinking. Many of the ideas came initially from geopolitics
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Intelligent information extraction from scholarly document databases Journal of Intelligence Studies in Business Pub Date : 2020-06-30 Fernando Vegas Fernandez
Extracting knowledge from big document databases has long been a challenge. Most researchers do a literature review and manage their document databases with tools that just provide a bibliography and when retrieving information (a list of concepts and ideas), there is a severe lack of functionality. Researchers do need to extract specific information from their scholarly document databases depending
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Thinking methods as a lever to develop collective intelligence Journal of Intelligence Studies in Business Pub Date : 2020-06-30 Ursula Teubert
This publication describes a methodology and framework for the use of thinking methods as a lever to develop collective intelligence. The purpose of the described methodology and framework is to leverage in an optimal way thinking methods well-chosen to the decided purpose and objective of a specific task. The conscientious use of thinking methods allows individuals and teams to better deploy brainwork
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On the relationship between competitive intelligence and innovation Journal of Intelligence Studies in Business Pub Date : 2020-06-30 Jonathan Calof, Nisha Sewdass
Innovation research suggests customer, competitor and market knowledge are important requirements for innovation. Researchers in competitive intelligence (CI) have proposed that there should be a relationship between CI and innovation. Yet despite both fields recognising the need for CI and related areas for innovation in their theories, there have not been many empirical studies that look at CI and
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Big data analytics and international market selection: An exploratory study Journal of Intelligence Studies in Business Pub Date : 2020-06-30 Jonathan Calof, Wilma Viviers
A great deal of information is available on international trade flows and potential markets. Yet many exporters do not know how to identify, with adequate precision, those markets that hold the greatest potential. Even if they have access to relevant information, the sheer volume of information often makes the analytical process complex, time-consuming and costly. An additional challenge is that many
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Market intelligence on business performance: The mediating role of specialized marketing capabilities Journal of Intelligence Studies in Business Pub Date : 2020-05-18 Hendar Hendar, Alifah Ratnawati, Wan Maziah Wan Ab Razak, Zalinawati Abdullah
This study aims to investigate and examine the mediating role of specialized marketing capabilities (SMC) in the relationship between market intelligence (MI) and business performance (BP) on Indonesia retail fashion SMEs. This study used 330 SMEs with maximum assets of 10 billion Indonesian Rupiah (IDR) and a maximum sales turnover of IDR 50 billion per year. We examined the relationship between MI
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Technology intelligence practices in SMEs: Evidence from Estonia Journal of Intelligence Studies in Business Pub Date : 2020-05-18 Akhatjon Nasullaev, Raffaella Manzini, Tarmo Kalvet
Technology intelligence is regarded as a strategic tool to support open innovation to identify promising niches of technologies, opportunities and threats, potential partners, future customers and markets. However, it has often been neglected by SMEs due to their constraints in money, time, skills and competences. Hitherto, the literature documented very few cases of the operationalization of technology
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On the 10th anniversary of JISIB: Reflection on academic tribalism Journal of Intelligence Studies in Business Pub Date : 2020-05-18 Klaus Solberg Söilen
This is volume number 10, meaning JISIB has published articles in intelligence studies for ten consecutive years. We have addressed the changes in the discipline during these years in articles and notes. I want to share with you another reflection. This year I am a reviewer and a member of the organizing committee of two similar conferences. The first is the CI2020, a conference on collective intelligence
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The effects of cross-functional coordination and competition on knowledge sharing and organisational innovativeness: A qualitative study in a transition economy Journal of Intelligence Studies in Business Pub Date : 2020-05-18 Nguyen Phong Nguyen
Adopting a coopetition framework and a qualitative study using depth-interviews of mid- and top-levels managers in Vietnamese business organisations, this study examines the potential significance of different coordination mechanisms (decentralisation, formalisation, lateral relations, informal networking, and shared vision) in fostering knowledge sharing between marketing and other departments in
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Implementation of business intelligence considering the role of information systems integration and enterprise resource planning Journal of Intelligence Studies in Business Pub Date : 2020-05-18 Farzaneh Zafary
The aim of this research is the implementation of business intelligence, considering the role of information systems integration and enterprise resource planning on it. According to the objectives of this research, it is practical research, and the work process is based on descriptive, survey, and exploratory research. The study population of the qualitative part of this research includes experts (information
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How will AI change intelligence and decision-making? Journal of Intelligence Studies in Business Pub Date : 2020-05-18 Avner Barnea
The world is facing a rapid pace of changes with a heightened sense of uncertainty, ambiguity, and complexity in both government and business landscapes. New threats and major changes in the world order are creating an external environment that demands closer monitoring and greater anticipatory and predictive skills. Deeper analysis and speed of action are becoming more important for agile organizations
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Integration of textual VoC into a CX data model for business intelligence use in B2C Journal of Intelligence Studies in Business Pub Date : 2020-02-10 Lucie Sperkova
Customer experience (CX) focuses on customer feedback. CX is a holistic construct which contains different perceptual elements such as satisfaction and loyalty, but also emotions or personality. Customers share their opinions, which contain these elements also in textual expressions through different channels, known in research as Voice of Customer (VoC). Currently, VoC is collected mainly in customer
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Empirical evidence from a connectivist Competitive Intelligence Massive Open Online Course (CI cMOOC) proof of concept Journal of Intelligence Studies in Business Pub Date : 2020-02-10 Gianita Bleojua, Alexandru Capatinaa, Valter Vairinhosb, Rozalia Nistora, Nicolas Lescac
This study proposes a competitive intelligence connectivist Massive Open Online Course (CI cMOOC) proof of concept and highlights the interactions among content, context and community to explore relevance in CI cMOOC behavior. The CI cMOOC proof of concept was empirically tested with an online purposive sampling to target a qualified audience of similar and dissimilar information-rich cases, providing
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How competitive intelligence can be used to improve a management vocational high school: A case from Indonesia Journal of Intelligence Studies in Business Pub Date : 2020-02-10 Verry Ronny Palilingan, Johan Reimon Batmetan
Vocational high school needs professional management in order to increase competitiveness. This requires easy, efficient and comprehensive management techniques to maximize potential. The purpose of this study is to improve vocational high school competitiveness by applying competitive intelligence methods. This study uses competitive intelligence methods that are divided into two steps: the competitive
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Competitive intelligence as a game changer for Africa’s competitiveness in the global economy Journal of Intelligence Studies in Business Pub Date : 2020-02-10 Alexander Maune
This article presents a “competitiveness intelligence” conceptual framework developed from a literature review for adaptation by African countries to improve their competitiveness in the global economy. The role of competitive intelligence in national competitiveness has been shrouded with a lot of controversy in this era of trade liberalisation, globalisation and the fourth industrial revolution.
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Effect of competitive intelligence on innovation capability: An exploratory study in Mexican companies Journal of Intelligence Studies in Business Pub Date : 2020-02-10 Eduardo Rafael Poblano-Ojinaga
Market globalization and fast technological change drive organizations to apply information management systems that allow them to analyze information and convert it into intelligence. Because of this, companies need to manage information for decision making. This process is complex, beginning at the level of the company's strategy, and reaching all the way to manufacturing strategy, with the creation
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The argument that “there is nothing new in the competitive intelligence field” Journal of Intelligence Studies in Business Pub Date : 2020-02-10 Klaus Solberg Söilen
It is often heard, and even more often seen written, for example on social media, that that there is nothing new in the competitive intelligence (CI) field. There are no new ideas, the ideas that are being expressed are the same old, there is no development, there is, at best, stagnation. Even the old claim that CI is dead [1] reappears with a certain frequency [2] : “Competitive intelligence as a
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The potential of business intelligence tools for expert finding Journal of Intelligence Studies in Business Pub Date : 2019-11-13 Mehdi Dadkhaha, Mohammad Lagziana, Fariborz Rahim-niaa, Khalil Kimiafar
Finding the right experts for data gathering through interview serves as a key for particular research works. However, most expert finding methods in the literature require great deals of technical knowledge, making them somewhat impracticable for business researchers without deep technical knowledge. Accordingly, there is a need for an expert finding solution for researchers without a deep technical
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Using open data and Google search data for competitive intelligence analysis Journal of Intelligence Studies in Business Pub Date : 2019-11-13 Jan Černýa, Martin Potančoka, Zdeněk Molnára
Open data are information entities that are of significant importance for many institutions, businesses and even citizens as the part of the digital transformation within many fields in our society. The aim of this paper is to provide a competitive environment analysis method using open source intelligence within the pharmaceutical sector and to design the optimal data structure for this purpose. Firstly
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Collective intelligence process to interpret weak signals and early warnings Journal of Intelligence Studies in Business Pub Date : 2019-11-13 Fernando C Almeidaa de, Humbert Lescab
The treatment of weak signals is identified as a method to identify strategic surprises in a firm’s environment. Many researchers address the problem of anticipation of movements that have an impact on a firm’s environment. Weak signals are considered in some approaches and presented in the literature, but also other methods are explored. This article tries to deepen the discussion of how to treat
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A deeper look at the collective intelligence phenomenon Journal of Intelligence Studies in Business Pub Date : 2019-11-13 Klaus Solberg Söilen
For the upcoming conference on Intelligence Studies at ICI 2020 in Bad Nauheim, Germany the focus of this issue of JISIB is on collective intelligence and foresight. The first two papers by Soilen and Almedia and Lesca deal with collective intelligence from an intelligence studies perspective. It may be said that the Internet itself is a gigantic collective intelligence effort, the largest in human
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A new corpus-based convolutional neural network for big data text analytics Journal of Intelligence Studies in Business Pub Date : 2019-11-13 Wedjdane Nahilia, Kahled Rezega, Okba Kazara
Companies market their services and products on social media platforms with today's easy access to the internet. As result, they receive feedback and reviews from their users directly on their social media sites. Reading every text is time-consuming and resourcedemanding. With access to technology-based solutions, analyzing the sentiment of all these texts gives companies an overview of how positive
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Study on the various intellectual property management strategies used and implemented by ICT firms for business intelligence Journal of Intelligence Studies in Business Pub Date : 2019-11-13 Shabib-Ahmed Shaikha, Tarun Kumar Singhalb
Software technology is seeing enormous growth as it is used in all fields of technology. It is continuously evolving at a rapid pace and has a short span of the technological life cycle. The use of the software is not restricted only to information and communication technology but is used in all fields of technology. In many cases, the inventive step of a product or service lies solely in the software
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Business intelligence using the fuzzy-Kano model Journal of Intelligence Studies in Business Pub Date : 2019-11-13 Soumaya Lamrharia, Hamid Elghazi, Abdellatif El Faker
Today, understanding customer satisfaction is becoming a difficult and complex task for companies due to the explosive growth of the voice of the customer in online reviews. This has pushed companies to rethink their business strategies and resort to business intelligence techniques in order to help them in analyzing customer requirements and market trends. This paper proposes a decision support framework
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Making sense of the collective intelligence field: A review Journal of Intelligence Studies in Business Pub Date : 2019-11-13 Klaus Solberg Söilen
The problem we want to solve is to find out what is new in the collective intelligence literature and how it is to be understood alongside other social science disciplines. The reason it is important is that collective intelligence and problems of collaboration seem familiar in the social sciences but do not necessarily fit into any of the established disciplines. Also, collective intelligence is often
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Developing new models for intelligence studies Journal of Intelligence Studies in Business Pub Date : 2019-07-09 Klaus Solberg Søilen
The aim of any social science to develop theories and/or models to better understand the business reality. We are happy to see that a majority of contributions this time do exactly that. The first article by Nuortimo is entitled “Exploring new ways to utilise market intelligence (MI) function in corporate decisions: Case opinion mining of nuclear power”. It is an in-depth case study about the monitoring
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Exploring new ways to utilise the market intelligence (MI) function in corporate decisions: Case opinion mining of nuclear power Journal of Intelligence Studies in Business Pub Date : 2019-07-09 Kalle Petteri Nuortimo, Janne Härkönen
The challenge in today’s corporations is that even though the technology portfolio of a company plays a crucial role in delivering revenue—falling as a topic mainly under the area of technology management—technology may have a negative image due to observed risks or failing the sustainability criteria. It may influence the company’s image and brand image, possibly also influencing decisions at corporate
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Enhancing competitive response to market challenges with a strategic intelligence maturity model Journal of Intelligence Studies in Business Pub Date : 2019-07-09 Gianita Bleoju, Alexandru Capatina
Tracking meaningful insights about companies’ exposures to high risk of failure in competitive markets, intelligence studies in business should listen to practitioners’ signals and act in providing decision making support to systematic scanning for valuable information. In order to gain robustness in confronting unexpected events in real markets, companies should adopt an unstructured learning perspective
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How managers stay informed about the surrounding world Journal of Intelligence Studies in Business Pub Date : 2019-07-09 Klaus Solberg Søilen
In this paper we look at how managers and knowledge workers stay informed about the events in the outside world that affect their organizations. Data was collected using a survey of 308 subjects from around the world. A model for how managers stay informed is presented. We introduce the idea of the proprietary cloud. The findings have implications for managers who want to compare their own sources
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Characterizing business intelligence tasks, use and users in the workplace Journal of Intelligence Studies in Business Pub Date : 2019-01-14 Tanja Svarre, Rikke Gaardboe
This paper investigates business intelligence (BI) tasks, use and users in a workplace setting. The study reports on a mixed methods study of users in three different types of organisations employing BI. 1052 respondents answered a survey and 15 individual and 3 group interviews were conducted to elaborate on the survey results. The study finds that the majority of public BI users are employees, and
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Why you should be interested in intelligence studies Journal of Intelligence Studies in Business Pub Date : 2019-01-14 Klaus Solberg Soilen
In this issue most articles are reflections (bibliometrics, scientometrics) on what has been done in intelligence studies in business (IS) and more particularly in competitive intelligence (CI) and business intelligence (BI), so some reflections and analysis on the subject proper seems to be appropriate for these notes. Almost all articles in IS (CI, competitor intelligence, market intelligence (MI)
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A competitive intelligence model based on information literacy: organizational competitiveness in the context of the 4th Industrial Revolution Journal of Intelligence Studies in Business Pub Date : 2019-01-14 Selma Leticia Capinzaiki Ottonicar, Marta Lígia Pomim Valentim, Elaine Mosconi
This paper investigated how information literacy and competitive intelligence are connected in business management and information science fields. It demonstrates the contribution of information literacy in the phases of the competitive intelligence process. This paper is relevant, since the model supports creativity and collaborative innovation in small businesses in the context of Industry 4.0. Furthermore
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Competitive and technology intelligence to reveal the most influential authors and inter-institutional collaborations on additive manufacturing for hand orthoses Journal of Intelligence Studies in Business Pub Date : 2019-01-14 Leonardo A. Garcia-Garcia, Marisela Rodríguez
Additive manufacturing (AM) is revolutionizing the health industry, where it provides innovative solutions for the production of personalized devices, such as hand orthoses. However, the scientific research dynamics in this topic have not yet been investigated. This study aims to fill this gap through the application of a competitive and technology intelligence (CTI) methodology enhanced by a scientometric
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Exploratory study of competitive intelligence in Mexico Journal of Intelligence Studies in Business Pub Date : 2019-01-14 Eduardo Rafael Poblano Ojinaga
In order to increase their competitiveness, companies need information for problem analysis, to develop strategies and for decisions making. One way to achieve this is through methodologies, among which competitive intelligence stands out. For Pellissier & Nenzhelele (2013) competitive intelligence is a process or practice that produces and disseminates actionable intelligence by planning, ethically
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Mapping the structure and evolution of JISIB: A bibliometric analysis of articles published in the Journal of Intelligence Studies in Business between 2011 and 2017 Journal of Intelligence Studies in Business Pub Date : 2019-01-14 José Ricardo López-Robles, Jose Ramón Otegi-Olaso, Rubén Arcos, Nadia Karina Gamboa- Rosales, Hamurabi Gamboa-Rosales
Today, organizations are facing technological, economic and social challenges that require the intelligent use of data, information and knowledge. To this end, organizations are developing capabilities around intelligence. From the organizational point of view, intelligence in business is a relatively new field study, so it is convenient to know and understand what the main themes are and their evolution
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Investigating the competitive intelligence practices of Peruvian fresh grapes exporters Journal of Intelligence Studies in Business Pub Date : 2018-09-05 Christophe Bisson, Maria Mercedes Tang Tong
This paper reports an empirical study of Peruvian fresh grapes exporters with the aim of delineating the behavioral and operational typology of their competitive intelligence practices. Cluster analysis was used as an exploratory tool to determine the correlation, if any, between the size of the company, grapes exports share of total exports, the percentage of the Red Globe variety in total grapes
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Social media intelligence Journal of Intelligence Studies in Business Pub Date : 2018-09-05 Klaus Solberg Söilen
IT have indeed merged: new empirical data”, Vol 7, No 1 (2017) “Business intelligence, big data and theory” and Vol 6, No 3 (2016) “What role does technology play for intelligence studies at the start of the 21st century?”. Special issues have looked at the problem of IT failures in relation to business intelligence: “How companies succeed and fail to succeed with the implementation of intelligence
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An analysis of IP management strategies of ICT companies based on patent filings Journal of Intelligence Studies in Business Pub Date : 2018-09-05 Shabib-Ahmed Shaikh, Tarun Kumar Singhal
The number of patents being filed around the globe in the field of information and communication technologies is increasing each year. Patents are seen as strategic assets for companies as they provide a competitive advantage and at the same time ensure freedom to operate and form a basis for new alliances. However, they can also be viewed as restrictions and market barriers for new entrants who need
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Measuring public acceptance with opinion mining: The case of the energy industry with long-term coal R&D investment projects Journal of Intelligence Studies in Business Pub Date : 2018-09-05 Kalle Nuortimo
New Web 2.0-based technologies have emerged in the field of competitor/market intelligence. This paper discusses the factors influencing long-term product development, namely coal combustion long-term R&D/Carbon Capture and Storage (CCS) technology, and presents a new method application for studying it via opinion mining. The technology market deployment has been challenged by public acceptance. The
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Business intelligence for social media interaction in the travel industry in Indonesia Journal of Intelligence Studies in Business Pub Date : 2018-09-05 Michael Yulianto, Abba Suganda Girsang, Reinert Yosua Rumagit
Electronic ticket (eticket) provider services are growing fast in Indonesia, making the competition between companies increasingly intense. Moreover, most of them have the same service or feature for serving their customers. To get back the feedback of their customers, many companies use social media (Facebook and Twitter) for marketing activity or communicating directly with their customers. The development
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Social business intelligence: Review and research directions Journal of Intelligence Studies in Business Pub Date : 2018-09-05 Helena Gioti, Stavros T. Ponis, Nikolaos Panayiotou
Social business intelligence (SBI) is a rather novel discipline, emerged in the academic and business literature as a result of the convergence of two distinct research domains: business intelligence (BI) and social media. Traditional BI scientists and practitioners, after an inevitable initial shock, are currently discovering and acknowledge the potential of user generated content (UGD) published
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Development of a competitive intelligence maturity model: Insights from Moroccan companies Journal of Intelligence Studies in Business Pub Date : 2018-04-10 Mourad Oubrich, Abdelati Hakmaoui, Robert Bierwolf, Mouna Haddani
This paper aims to assess the maturity level of competitive intelligence (CI) in Moroccan companies, so as to improve theirs practices, and to justify their investment in competitive intelligence. To do so, we have identified the maturity model based on a comprehensive review of recent literature. The objectives of this paper are threefold: (1) to determine the major purposes of a CI maturity model
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Israeli start-ups – especially in cyber security: Can a new model enhance their survival rate? Journal of Intelligence Studies in Business Pub Date : 2018-04-10 Avner Barnea
Start-up companies are the fastest growing business in Israel. However, half of them do not last through their fourth year. This paper looks into the issue of the power of Israeli start-ups to survive and to become successful companies. The challenge is to seek new directions, which will help this sector to change this disappointing course. The start-up sector has a significant contribution to the
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The disciplines of management and IT have indeed merged: new empirical data Journal of Intelligence Studies in Business Pub Date : 2018-04-10 Klaus Solberg Søilen
Advancement in the intelligence field can only be achieved through new observations and the presentation of new empirical data. This is a continuous process and includes how we as employees engage with software and technical solutions. Just as it is impossible to teach or learn anything in marketing today without a deep understanding of digital marketing, in the same way is it impossible to make advancements
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Identifying and describing sub-processes in the strategic intelligence process by qualitative content analysis in an inductive way Journal of Intelligence Studies in Business Pub Date : 2018-04-10 Ahmad Abbaspour, Amir Hussein Amirkhani, Ali Asghar Pour Ezzat, Mohammad Javad Hozori
ABSTRACT The purpose of this study was to identify and describe the sub-processes of the strategic intelligence process in organizational level analysis. Data were collected by searching the major academic and practitioner books, theses and journals in the Ebsco, Google Scholar and IranDoc databases in Persian and English. Nine thousand pages of text data were examined using content analysis. Fourteen
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Book review: Superforecasting: The art and science of prediction. Crown Publishers, New York, NY. Tetlock. E. Philip, Gardner, Dan (2015) Journal of Intelligence Studies in Business Pub Date : 2018-04-10 Klaus Solberg Søilen
There are many things that are good about this book. Philip E Tetlock is a scholar with an impressive number of publications and citation. The book is well-written and easy to read, but that is also the best that can be said. The book falls into a long line of bestselling books that have an extravagantly attractive title that has little to do with the content, and a first chapter that is all about
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An evaluation of competitive and technological intelligence tools: A cluster analysis of users’ perceptions Journal of Intelligence Studies in Business Pub Date : 2018-04-10 Fatma Fourati-Jamoussi, Claude-Narcisse Niamba, Julien Duquennoy
The purpose of this article is to discuss and evaluate the use of competitive and technological intelligence (CTI) tools by students to help designers of these tools get the best efficiency out of a monitoring process. This article introduces an application of the cluster analysis method and the competitive and technological intelligence literature. In order to evaluate the use of CTI tools, we deal