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Consumers as creative agents: How required effort influences willingness to engage Psychology & Marketing (IF 2.37) Pub Date : 2021-04-15 Xianfang Zeng, Mehdi Mourali
Consumers often engage with brands by participating in activities such as co‐creating products and contributing ideas about product promotion. Such engagement enables consumers to be creative agents rather than mere end‐users. However, it also places a burden on them, as it inevitably requires effort on the consumer part. This study investigates the impact of expected effort level (low vs. high) on
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The new FDA nutrition facts labels and consumer purchase intentions: An effect of emotional tax Journal of Consumer Behaviour (IF 1.708) Pub Date : 2021-04-15 Pimbucha Rusmevichientong, Ryan Ebrahim, Jessica Nila, Ivana Cheng, Jie Weiss
In 2016, the U.S. Food and Drug Administration (FDA) announced new formats for the Nutrition Facts label (NFL). The revision aimed to heighten consumer attention to calorie posting, which could also evoke a negative emotion known as an emotional tax, for example, anticipated guilt of consumption, thus influencing purchase intentions. This experimental study assessed the relative size of the negative
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What Crowdsourcing Platforms Do for Solvers in Problem-Solving Contests: A Content Analysis of Their Websites Journal of Theoretical and Applied Electronic Commerce Research (IF 1.906) Pub Date : 2021-04-15 Xuefeng Zhang, Lin Du
Solvers’ wide and continuous participation is imperative for the sustainable development of online crowdsourcing platforms (OCPs). Prior studies have deeply investigated what and how solvers’ motives and demographics, task attributes, requester attributes, and platform designs influence solvers’ participation. However, to our knowledge, few studies concentrated on what these OCPs do for solvers in
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Changes in Consumption Patterns and Tourist Promotion after the COVID-19 Pandemic Journal of Theoretical and Applied Electronic Commerce Research (IF 1.906) Pub Date : 2021-04-15 Diego R. Toubes, Noelia Araújo Vila, Jose A. Fraiz Brea
The COVID-19 pandemic has entailed an unprecedented health crisis with significant economic impacts in many sectors worldwide. The tourism sector has been one of the most affected, with significant impacts on the number of cancelled reservations, a decrease in international travel and changes in consumption behaviour. This study aims to analyse the main changes in promotion and marketing in the tourism
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A global price on carbon: easier said than done The Journal of World Energy Law & Business (IF 1.097) Pub Date : 2021-04-07 Gault J.
The Paris Agreement11 on climate change reached its fifth anniversary in December 2020. A few days prior to this anniversary, the Secretary-General of the United Nations delivered his State of the Planet speech, in which he declared: ‘Humanity is waging war on nature.
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Scientific Procedures and Rationales for Systematic Literature Reviews (SPAR‐4‐SLR) International Journal of Consumer Studies (IF 1.538) Pub Date : 2021-04-15 Justin Paul, Weng Marc Lim, Aron O’Cass, Andy Wei Hao, Stefano Bresciani
Many guiding articles on literature reviews exist, but few have delivered an authoritative protocol that researchers can rely upon with clarity and confidence. To commemorate the inaugural annual special issue on systematic literature reviews in the International Journal of Consumer Studies, the editors have pooled their expertise and experience of authoring, editing, and reviewing literature reviews
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The Role of Brand Experience and Student Engagement in the Creation of Brand Equity in a Higher Education Context Journal of Nonprofit & Public Sector Marketing Pub Date : 2021-04-14 Muhammad Waqas
ABSTRACT Brand managers of higher education institutions undertake various activities to enhance the institutions’ brand equity. A key issue for managers is to enhance brand equity by engaging students with the brand and providing a good brand experience. The article examines the role of student engagement with the higher education institution brand in creating a positive higher education institutional
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An Empirical Investigation of Public Relations Roles: A Case Study of the Financial Service Sector of Ghana Corporate Reputation Review Pub Date : 2021-04-15 Albert A. Anani-Bossman
Public relations is essential in helping to develop, shape, maintain and manage relationships between an organisation and its publics. However, for that to occur PR must play a strategic/managerial role. It is only when the practitioner is involved in strategic management and engages in managerial activities, can PR really excel and add real value to the organisation. The present study presents findings
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The perceived surveillance of conversations through smart devices Electronic Commerce Research and Applications (IF 3.824) Pub Date : 2021-03-27 Nicholas R.J. Frick, Konstantin L. Wilms, Florian Brachten, Teresa Hetjens, Stefan Stieglitz, Björn Ross
Organizations are collecting large amounts of data that are generated by Internet-connected devices in people’s homes. This raises questions regarding online privacy and data security. A common concern is that online advertisements are personalized based on conversations that have unknowingly been recorded by people’s smart devices. The present article examines this phenomenon and the potential determinants
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Turning a liability into an asset of foreignness: Managing informal networks in Korea Business Horizons (IF 3.444) Pub Date : 2021-04-15 Jong Min Lee, Yongsun Paik, Sven Horak, Inju Yang
Although foreignness can bring both benefits and costs, much of the literature has focused on the liability of foreignness (LOF) while relatively little attention has been paid to the positive side. Despite the presence of LOFs, foreign companies may accrue some unique advantages from their foreign status, which are referred to as assets of foreignness (AOFs). Drawing upon social capital theory and
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Classification of potential electric vehicle purchasers: A machine learning approach Technological Forecasting and Social Change (IF 5.846) Pub Date : 2021-04-15 Javier Bas, Cinzia Cirillo, Elisabetta Cherchi
Among the many approaches towards fuel economy, the adoption of electric vehicles (EV) may have the greatest impact. However, existing studies on EV adoption predict very different market evolutions, which causes a lack of solid ground for strategic decision making. New methodological tools, based on Artificial Intelligence, might offer a different perspective. This paper proposes supervised Machine
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When Reflection Hinders Creative Problem-Solving: a Test of Alternative Reflection Strategies J. Bus. Psychol. (IF 3.289) Pub Date : 2021-04-15 Julie Rosseel, Frederik Anseel
A growing body of evidence suggests that reflecting on performance is an important source of individual learning. Given the importance of creativity in contemporary business settings, reflection has also been cast as a useful strategy to facilitate creative problem-solving. Challenging this idea, we conducted a series of lab experiments to examine the effects of reflection on creative problem-solving
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Can You Always Catch More Flies with Honey than with Vinegar? Applying an Asymmetric Approach to Transformational Leadership Research J. Bus. Psychol. (IF 3.289) Pub Date : 2021-04-15 Cara-Lynn Scheuer, Catherine Loughlin, Arch G. Woodside
This study addresses a shortcoming in the transformational leadership literature (Van Knippenberg & Sitkin The Academy of Management Annals, 7(1), 1-60, 2013) by demonstrating when and how individual transformational leadership components may predict high and low team performance, as well as how these behaviors can combine to achieve certain outcomes. The study also sheds light on how certain team
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Factors influencing consumers' purchase decision-making in O2O business model: Evidence from consumers' overall evaluation Journal of Retailing and Consumer Services (IF 4.219) Pub Date : 2021-04-14 Chong Wang, Yanqing Wang, Jixiao Wang, Jiuling Xiao, Jian Liu
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RFM-based repurchase behavior for customer classification and segmentation Journal of Retailing and Consumer Services (IF 4.219) Pub Date : 2021-04-14 Mussadiq Abdul Rahim, Muhammad Mushafiq, Salabat Khan, Zulfiqar Ali Arain
Customer behavior modeling and classification are well-studied areas for applications in retail. Past studies implemented the purchase behavior modeling based on the physical behavior of a subject. In this research, we apply the recency, frequency, and monetary (RFM) model and data modeling techniques to detect behavior patterns for a customer. Each transaction attributed to a customer is part of one's
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How Customer Requests Influence Frontline Employee Job Outcomes: The Role of Personal Appraisal Tendencies and Situational Customer Demandingness Journal of Retailing (IF 5.873) Pub Date : 2021-04-15 Jin Ho Jung, Tom J. Brown, Alex R. Zablah
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Handbook of distance education Asia Pacific Business Review (IF 0.949) Pub Date : 2021-04-15 Asmaa Benbaba
(2021). Handbook of distance education. Asia Pacific Business Review. Ahead of Print.
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Organizing Means–Ends Decoupling: Core–Compartment Separations in Fast Fashion Business & Society (IF 4.074) Pub Date : 2021-04-15 Herman I. Stål, Hervé Corvellec
Means–ends decoupling, the institutionally induced implementation of ineffective practices, has become increasingly common. Extant theory suggests that means–ends decoupling has real consequences, which makes it unstable and difficult for organizations to sustain. Yet little is known of how, and with what outcomes, firms organize such means–ends decoupling. We examine organizing via multiple qualitative
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Diffusion of Banking Products in Financial Inclusion Linked Savings Accounts: A Case Study Based on Pradhan Mantri Jan Dhan Yojana in India Global Business Review Pub Date : 2021-04-15 Vinay Kumar Singh, Rohit Prasad
The slow rate of adoption of savings and transaction accounts opened under financial inclusion programmes is a challenge for policymakers across the globe. We use the experience of a large-scale financial inclusion programme in India—Pradhan Mantri Jan Dhan Yojana (PMJDY)—to model the adoption of simple banking products, namely deposit, withdrawal, fund transfer and ATM usage. Based on account-level
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EXPRESS: The Signal Value of Crowdfunded Products Journal of Marketing Research (IF 4.626) Pub Date : 2021-04-15 Oguz A. Acar, Darren W. Dahl, Christoph Fuchs, Martin Schreier
Crowdfunding has emerged as an alternative means of financing new ventures by utilizing the financial support of a large group of individual investors. In this research, we ask a novel question: does being crowdfunded carry any signal value for the broader market of observing consumers? Seven studies reveal a consumer preference for “crowdfunded products”, even after controlling for a product’s objective
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EXPRESS: Improving Business-to-Business Customer Satisfaction Programs: Assessment of Asymmetry, Heterogeneity, and Financial Impact Journal of Marketing Research (IF 4.626) Pub Date : 2021-04-15 Vikas Mittal, Kyuhong Han, Ju-Yeon Lee, Shrihari Sridhar
Business-to-business (B2B) companies devote significant resources to measure customer satisfaction but lack guidance on critical aspects of implementing satisfaction programs. Accordingly, executives ask: (1) What are the key strategic attributes driving B2B customer satisfaction? (2) Are the strategic attributes satisfaction balancing, satisfaction maintaining, or satisfaction enhancing based on the
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Can Supportive Coaching Behaviors Facilitate Boundary Spanning and Raise Job Satisfaction? An Indirect-Effects Model J. Manag. (IF 8.88) Pub Date : 2021-04-15 Jennifer A. Marrone, Narda R. Quigley, Gregory E. Prussia, John Dienhart
As organizations encounter unpredictable external environments, expectations are changing for managers and team leaders toward providing more facilitative, less directive coaching in order to stimulate more flexibility and adaptability. Prior research has underscored the role of team leader supportive coaching behaviors in reinforcing and growing team member capabilities to work independently from
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Purpose in the For-Profit Firm: A Review and Framework for Management Research J. Manag. (IF 8.88) Pub Date : 2021-04-15 Gerard George, Martine R. Haas, Anita M. McGahan, Simon J. D. Schillebeeckx, Paul Tracey
Purpose is a concept often used in managerial communities to signal and define a firm’s benevolent and pluralistic approach to its stakeholders beyond its focus on shareholders. While some evidence has linked purpose to positive organizational outcomes such as growth, employee satisfaction, innovation, and superior stock market performance, the definition and application of purpose in management research
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Breaking the Chains: The Inverted-U-Shaped Relationship Between Action-State Orientation and Creativity Under Low Job Autonomy J. Manag. (IF 8.88) Pub Date : 2021-04-15 Ronald Bledow, Jana Kühnel, Mengzi Jin, Julius Kuhl
When the social fabric of organizations limits individual autonomy, new ideas are needed that satisfy a person’s will as well as the constraints imposed by the social context. To explain when people achieve this synthesis and display creativity under low job autonomy, we examine the influence of their action-state orientation. The theory of action versus state orientation contrasts two responses people
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Peeking Inside the Black Box: Inventor Turnover and Patent Termination J. Manag. (IF 8.88) Pub Date : 2021-04-15 Rajat Khanna
This study examines the consequences of inventor turnover for the termination of the patents they produced beforehand. The proponents of the knowledge-based view consider firms repositories of knowledge and inventors carriers of knowledge who create new inventions through recombination. I argue that because the knowledge about inventions resides with inventors, turnover among them may adversely affect
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When verbal metaphors become more persuasive: the interplay between goal orientation of ad claims and metaphor International Journal of Advertising (IF 3.606) Pub Date : 2021-04-14 Hongmin Ahn, Mark Yi-Cheon Yim, Yongjun Sung
Abstract This study suggests that the goal orientation of metaphoric claims impacts the effects of metaphors in ads. Drawing on regulatory focus and information processing theories, we tested the moderating role of the regulatory focus of ad messages on the persuasiveness of their metaphors. In Experiment 1, we found that promotion-focused (vs. prevention-focused) verbal messages in ads were more favorable
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Historicizing the ideology of ‘the market’ Compet. Change (IF 2.188) Pub Date : 2021-04-14 Matthew Eagleton-Pierce
The concept of the market is a linchpin notion in the analysis of contemporary capitalism. This article seeks to question how the term has tended to oscillate between two problematic types of use: either underspecifying the history and politics tied to the concept or, conversely, overloading the notion with a proliferation of too many meanings and applications. As a way to chart an alternative approach
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Industry evolution: Evidence from the Italian brewing industry Compet. Change (IF 2.188) Pub Date : 2021-04-14 Christian Garavaglia
This paper provides historical evidence about structural change in the Italian brewing industry. After the WWII, the industry gradually became highly concentrated, dominated by multinationals. In the late 1980s, a new wave of entrants, i.e. craft breweries, revolutionized the industry. This paper discusses the causes of rising of concentration and the successive advent of the craft breweries. In the
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Does quality management improve the internalization of environmental practices? An empirical study in Africa Bus. Strategy Environ. (IF 5.483) Pub Date : 2021-04-13 Christian Valery Tayo Tene, Olivier Boiral, Iñaki Heras‐Saizarbitoria
This article analyzes the role of quality management in the internalization of environmental practices. A qualitative study based on interviews with 35 practitioners was conducted in three African countries (Cameroon, Senegal, and Ivory Coast). The results highlight the contrasting roles played by the main reference model for quality management—International Organization for Standardization (ISO) 9001—in
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Routledge handbook of contemporary Japan Asia Pacific Business Review (IF 0.949) Pub Date : 2021-04-14 Matthias Hennings
(2021). Routledge handbook of contemporary Japan. Asia Pacific Business Review. Ahead of Print.
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Factors Determining the Behavioral Intention of Using Food Delivery Apps during COVID-19 Pandemics Journal of Theoretical and Applied Electronic Commerce Research (IF 1.906) Pub Date : 2021-04-14 Chaiyawit Muangmee, Sebastian Kot, Nusanee Meekaewkunchorn, Nuttapon Kassakorn, Bilal Khalid
The purpose of this study was to investigate the factors determining the behavioral intention of using food delivery apps (FDAs) during COVID-19 pandemics, under a case study of Bangkok, Thailand. The study was necessitated by the increased use of FDAs during the lockdown; online transactions were considered important in preventing the spread of the virus. The study used quantitative techniques involving
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The impact of airline internal branding on work outcomes using job satisfaction as a mediator Journal of Air Transport Management (IF 2.811) Pub Date : 2021-04-14 Yung-Kun Sung, Hsin-Hui Sunny Hu
Within the context of the airline industry, this study offers an integrated approach measuring the effects of internal brand communication, brand-centered training, transformational leadership, brand ideology, and internal brand communities on job satisfaction and work outcomes. It further explores the role of job satisfaction as a mediator between internal branding and work outcomes. Following an
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COVID-19 pandemic and air transportation: Successfully navigating the paper hurricane Journal of Air Transport Management (IF 2.811) Pub Date : 2021-04-14