-
Generative mechanisms of AI implementation: A critical realist perspective on predictive maintenance Inf. Organ. (IF 5.387) Pub Date : 2024-02-21 Alexander Stohr, Philipp Ollig, Robert Keller, Alexander Rieger
Artificial intelligence (AI) promises various new opportunities to create and appropriate business value. However, many organizations – especially those in more traditional industries – struggle to seize these opportunities. To unpack the underlying reasons, we investigate how more traditional industries implement predictive maintenance, a promising application of AI in manufacturing organizations
-
Human-AI joint task performance: Learning from uncertainty in autonomous driving systems Inf. Organ. (IF 5.387) Pub Date : 2024-01-30 Panos Constantinides, Eric Monteiro, Lars Mathiassen
High uncertainty tasks such as making a medical diagnosis, judging a criminal justice case and driving in a big city have a very low margin for error because of the potentially devastating consequences for human lives. In this paper, we focus on how humans learn from uncertainty while performing a high uncertainty task with AI systems. We analyze Tesla's autonomous driving systems (ADS), a type of
-
Catch me if you can: A simulation model of the internationalization of digital platforms Inf. Organ. (IF 5.387) Pub Date : 2024-01-23 Esteban García-Canal, Mauro F. Guillén, Borja Ponte
Digital platforms have grown rapidly by facilitating connections among users to exchange products, services, or information. However, very few platforms have a truly global footprint given that factors such as competition, imitation, innovation, and cultural and political barriers hamper a digital platform's international growth path. The geographical scope of network effects plays a crucial role in
-
Affect and relational agency: How a negative ontology can broaden our understanding of IS research Inf. Organ. (IF 5.387) Pub Date : 2024-01-16 Edouard Pignot, Mark Thompson
The sociomaterial lens within IS research holds that agency should not be considered as a property solely of humans, or of technology, but instead arises from an emergent interaction between the two. This, emergent, account of agency deepens our understanding of unfolding IS practice, but its largely cognitive orientation remains naïve towards affectively-sensed motivations that also form part of this
-
A dynamic perspective on software modularity in open source software (OSS) development: A configurational approach Inf. Organ. (IF 5.387) Pub Date : 2024-01-12 Eunyoung Moon, James Howison
To reduce technical and task interdependencies, modularization has been considered important in OSS development. However, the existing literature implicitly takes a static view that software structure and organizational structure are established early on and change slowly over time, if at all. Such a view does not fully reflect the complex and dynamic nature of software development and tends to overlook
-
-
Lessons from enterprise systems competency centers in adopting digital transformation initiatives: An assemblage approach Inf. Organ. (IF 5.387) Pub Date : 2023-11-04 Arun Aryal, Duane Truex, Redouane El Amrani
Firms are increasingly adopting digital transformation as a strategic priority. However, the path to successful transformation remains uncertain for many organizations. This paper examines the establishment and evolution of competency centers in two case study organizations, historically used in enterprise systems, in addressing the complexity and challenges of digital transformation. The interactions
-
Digital consumers and the new ‘search’ practices of born digital organisations Inf. Organ. (IF 5.387) Pub Date : 2023-10-29 Najmeh Hafezieh, Neil Pollock
Consumers play an increasingly central role in born digital organisations, including driving new approaches to consumer interaction, communication, and marketing. However, we know little about how born digital organise internally to manage and respond to consumer demands. In this paper, we studied an organisation providing online travel services where its aim was to reorganise internally, in relation
-
The nature of small business digital responses during crises Inf. Organ. (IF 5.387) Pub Date : 2023-10-21 Craig Parker, Scott Bingley, Stephen Burgess
Small business revenues worldwide were drastically affected by lockdowns during the COVID-19 pandemic. As a result, many small businesses introduced new functionality through the adoption of digital technologies. However, little is known about the nature of these digital technology innovations, including whether they differed across industry sectors. Through a modified case study approach, we examine
-
How social media disrupts institutions: Exploring the intersection of online disinformation, digital materiality and field-level change Inf. Organ. (IF 5.387) Pub Date : 2023-10-16 Daniel J. Davis, Tammy E. Beck
The diffusion of disinformation via social media has become a pressing societal concern for business leaders and policy makers. In recent years, online disinformation has been implicated as a source of field-level institutional change across a variety of societal contexts. To better understand how online disinformation changes institutional issue fields, we explore how digital materiality affords users
-
-
Risk and the future of AI: Algorithmic bias, data colonialism, and marginalization Inf. Organ. (IF 5.387) Pub Date : 2023-08-24 A. Arora, M. Barrett, E. Lee, E. Oborn, K. Prince
Abstract not available
-
Beyond the boundaries of care: Electronic health records and the changing practices of healthcare Inf. Organ. (IF 5.387) Pub Date : 2023-08-14 Sean Hansen, A. James Baroody
Healthcare systems across the globe are riding a wave of clinical health IT investment, centered on electronic health records (EHR) systems. Supported by governmental incentives, this build-out has positioned the healthcare system for a period of transformation as EHR functionality has become ingrained in the work routines of healthcare providers and other system participants. We report on a field
-
The multiplexity of diagrams and prototypes in requirements development Inf. Organ. (IF 5.387) Pub Date : 2023-07-27 Raffaele Fabio Ciriello, Alexander Richter, Gerhard Schwabe, Lars Mathiassen
Information systems development (ISD) requires dynamic and flexible ways of working, particularly when developing requirements in collaboration with customers. Although prior research has acknowledged the importance of objects to support ISD practices, there has been a lack of frameworks to help discern the multiple overlapping roles objects play to support requirements development in a variety of
-
Integrating development and operations teams: A control approach for DevOps Inf. Organ. (IF 5.387) Pub Date : 2023-07-14
Information systems (IS) literature has predominantly studied IS project control with a focus on software development projects. However, by virtue of digital transformation, an increasing number of organizations are implementing cross-functional teams, combining software development with software operations tasks. The goal is to react quickly to the ever-changing market requirements. The DevOps concept
-
Walking the line: Mindfulness with IT in hospital medication routines Inf. Organ. (IF 5.387) Pub Date : 2023-07-14
This paper addresses the dilemma that organizations face when they introduce information technology (IT) to standardize and guide operations and improve performance, while also supporting staff mindfulness in using IT and questioning it, to safeguard against errors. People are warned to be mindful in using the information provided by IT, yet IT may contribute to their mindlessness. Organizational operations
-
-
The argumentative salience of technology frames of reference: An analysis of argumentative discourse in the development of a health information exchange initiative Inf. Organ. (IF 5.387) Pub Date : 2023-04-13 David M. Murungi, Evgeny Káganer
This study examines the impact that the argumentative salience of technology frames of references has on the execution of complex IS implementation projects. It employs Toulmin's argument model to develop argument maps that depict the structure of argumentation that took place during the development and implementation of an interorganizational health information exchange initiative (HIE) that took
-
Knowledge monopolies and the innovation divide: A governance perspective Inf. Organ. (IF 5.387) Pub Date : 2023-04-05 Hani Safadi, Richard Thomas Watson
The rise of digital platforms creates knowledge monopolies that threaten innovation. Their power derives from the imposition of data obligations and persistent coupling on platform participation and their usurpation of the rights to data created by other participants to facilitate information asymmetries. Knowledge monopolies can use machine learning to develop competitive insights unavailable to every
-
-
Data governance spaces: The case of a national digital service for personal health data Inf. Organ. (IF 5.387) Pub Date : 2023-03-06 Dragana Paparova, Margunn Aanestad, Polyxeni Vassilakopoulou, Marianne Klungland Bahus
This paper investigates data governance empirically by conducting a retrospective study of the ten-year evolution of a national digital service for personal health data in Norway. We show how data governance unfolds over time as data become shared and itinerant across multiple actors. Building on our findings, we introduce the concept of data governance spaces to refer to the authorized relationships
-
Data sustainability: Data governance in data infrastructures across technological and human generations Inf. Organ. (IF 5.387) Pub Date : 2023-03-02 Sirkka L. Jarvenpaa, Anna Essén
The paper highlights the importance of data sustainability in the data infrastructures aimed at long-term knowledge discoveries. Data sustainability refers to data's capacity to endure across technological and human generations, and it problematizes the data governance literature from a temporal perspective. Existing work has already moved the literature from the organizational setting to more complex
-
Managing compliance with privacy regulations through translation guardrails: A health information exchange case study Inf. Organ. (IF 5.387) Pub Date : 2023-02-14 Chad Anderson, Richard Baskerville, Mala Kaul
Information privacy is increasingly important in our digitally connected world, particularly in healthcare, and privacy regulations are ramping up to promote appropriate privacy practices. As a digital platform that enables healthcare providers to exchange protected health information (PHI), a health information exchange (HIE) is governed by health information privacy regulations. The challenge for
-
Future directions for scholarship on data governance, digital innovation, and grand challenges Inf. Organ. (IF 5.387) Pub Date : 2023-02-09 Elizabeth Davidson, Lauri Wessel, Jenifer Sunrise Winter, Susan Winter
This introduction to the special issue on Data Governance, Digital Innovation, and Grand Challenges highlights the importance of data governance when seeking to address grand challenges through the innovative use of digital technologies. The benefits, risks, and consequences of data, ubiquitous in today's data-rich world, can be harnessed for innovation and societal good. However, there are no guarantees
-
Data governance and digital innovation: A translational account of practitioner issues for IS research Inf. Organ. (IF 5.387) Pub Date : 2023-02-04
There is widespread agreement in research and practice that data governance is an instrumental element to help organizations leverage and protect data. IS research has observed that our practical and our scientific knowledge of data governance remains limited, and the increasing ability for organizations to generate, acquire, store, transform, process and analyze data calls for us to further identify
-
Orchestrating distributed data governance in open social innovation Inf. Organ. (IF 5.387) Pub Date : 2023-02-02
Open Social Innovation (OSI) involves the collaboration of multiple stakeholders to generate ideas, and develop and scale solutions to make progress on societal challenges. In an OSI project, stakeholders share data and information, utilize it to better understand a problem, and combine data with digital technologies to create digitally-enabled solutions. Consequently, data governance is essential
-
Data governance and the secondary use of data: The board influence Inf. Organ. (IF 5.387) Pub Date : 2023-02-01 Stuart Black, Michael Davern, Sean B. Maynard, Humza Nasser
The business analytics and strategic management literatures suggest that organizations should seek to exploit data as a key mechanism for competitive advantage. However, the rules of engagement are evolving, the regulatory landscape is becoming increasingly complex, and examples of poor outcomes are increasingly common. The board – in its role of setting and monitoring risk appetite – needs to be able
-
Past, present and future: A systematic multitechnique bibliometric review of the field of distributed work Inf. Organ. (IF 5.387) Pub Date : 2023-01-12 Amadeja Lamovšek, Matej Černe
This review focuses on the growing field of distrubuted work, made even more relevant in light of the current pandemic. Many different definitions, labels, and conceptualizations of distributed work exist, resulting in a fragmented field, threatened by a proliferation of concepts. Prior reviews addressed a limited scope of phenomena or review approaches; are narrative, subjective, or not systematic
-
-
From coexistence to co-creation: Blurring boundaries in the age of AI Inf. Organ. (IF 5.387) Pub Date : 2022-11-08 Lauren Waardenburg, Marleen Huysman
While the self-learning nature of AI systems that use machine learning calls for sustained co-creation between developers and users during development, implementation and use, information systems and management scholars still largely build on a long-established tradition of separating technology development from use. Instead, the self-learning nature of AI calls for letting go of this tradition to
-
Stressing affordances: Towards an appraisal theory of technostress through a case study of hospital nurses' use of electronic medical record systems Inf. Organ. (IF 5.387) Pub Date : 2022-11-07 Christopher B. Califf
Nurses use electronic medical record (EMR) systems to accomplish a variety of care-related tasks. Nurses, therefore, encounter a range of stressful situations and events related to using EMR systems, a phenomenon known as technostress. Previous research suggests that individuals appraise technostress differently. However, not much is known about the appraisal process of technostress. By integrating
-
Exploring health-analytics adoption in indian private healthcare organizations: An institutional-theoretic perspective Inf. Organ. (IF 5.387) Pub Date : 2022-10-29 Sathyanarayanan Venkatraman, Rangaraja P. Sundarraj, Ravi Seethamraju
In India, private hospitals are at the cusp of adopting health-analytics (HA) technology to manage their organizational performance through data-driven decision-making. Past studies have analyzed the applications and benefits of HA. Our study builds on this descriptive base to investigate the patterns of HA adoption and the institutional factors which impact adoption. We conducted a cross-sectional
-
Dynamic capabilities for orchestrating digital innovation ecosystems: Conceptual integration and research opportunities Inf. Organ. (IF 5.387) Pub Date : 2022-10-12 Bastian Kindermann, Torsten Oliver Salge, Daniel Wentzel, Tessa Christina Flatten, David Antons
While most previous research on orchestration of digital innovation ecosystems has examined governance structures, our knowledge of relevant dynamic capabilities remains abstract and lacks conceptual integration. This imbalance limits current knowledge to the extent that digital innovation ecosystem orchestration is mainly considered a structural issue. Based on a synthesis of related literature, we
-
Aligning adoption messages with audiences' priorities: A mixed-methods study of the diffusion of enterprise architecture among the US state governments Inf. Organ. (IF 5.387) Pub Date : 2022-09-07 Quang Neo Bui, Kalle Lyytinen
Prior studies on the diffusion of complex Information Systems (IS) innovations have leaned on the rhetoric of persuasion perspective to formulate rhetorical strategies that can persuade adopters to engage in adoption behaviors. Yet, most of them ignore the shifting priorities and changing identity of the audience. To address this gap, we extend the perspective by examining how innovators need to evolve
-
-
Logics' shift and depletion of innovation: A multi-level study of agile use in a multinational telco company Inf. Organ. (IF 5.387) Pub Date : 2022-07-28 Maria Carmela Annosi, Elisa Mattarelli, Evelyn Micelotta, Antonella Martini
The use of Agile practices is typically associated to a wide array of benefits for organizations. This paper extends growing research on the ‘dark’ side of Agile by investigating the depletion of innovation in a large telco company following the large-scale implementation of Agile in R&D units. Our qualitative study reveals a shift in the organizational logics underpinning new product development,
-
-
Coordinating knowledge work across technologies: Evidence from critical care practices Inf. Organ. (IF 5.387) Pub Date : 2022-05-17 Maria Festila, Sune Dueholm Müller
This paper examines how heterogeneous technologies impact the coordination of knowledge work in complex socio-technical settings. It is based on an in-depth field study of critical care practices characterized by intensive knowledge work and technological heterogeneity. We observe that heterogeneous technologies create workflow gaps within which health professionals adapt technology use to contingencies
-
Knowledge Commoning: Scaffolding and Technoficing to Overcome Challenges of Knowledge Curation Inf. Organ. (IF 5.387) Pub Date : 2022-05-12 Israr Qureshi, Babita Bhatt, Rishikesan Parthiban, Ruonan Sun, Dhirendra Mani Shukla, Pradeep Kumar Hota, Zhejing Xu
Extant approaches to information provisioning to farmers to improve agricultural productivity, and thereby alleviate poverty have relied on top-down external expert-driven knowledge. Such external knowledge involves decontextualised content and the use of technical language, and is resource-intensive. An alternative view emphasises the need to explore indigenous knowledge exists in rural communities
-
Unpacking linguistic devices and discursive strategies in online social movement organizations: Evidence from anti-vaccine online communities Inf. Organ. (IF 5.387) Pub Date : 2022-05-06 Ludovico Bullini Orlandi, Gianluca Veronesi, Alessandro Zardini
This study investigates linguistic devices and discursive strategies employed by online social movement organizations (SMOs) in attempts to deinstitutionalize long-standing, institutionalized behaviors. The research draws from an in-depth analysis of public discourse within anti-vaccine online communities in Italy and contributes to the social movement literature on framing and the theory of discursive
-
The digital is different: Emergence and relationality in critical realist research Inf. Organ. (IF 5.387) Pub Date : 2022-04-16 Alexander Moltubakk Kempton
When analyzing empirical phenomena, the implicit or explicit assumptions we have of relationality guide what we take as the primary units of analysis and how we study them. This paper investigates and expands on the notion of relationality and relational explanations in the Critical Realist (CR) paradigm of Information Systems (IS) research. As digital technologies are becoming increasingly adaptive
-
Managing paradoxical tensions in the development of a telemedicine system Inf. Organ. (IF 5.387) Pub Date : 2022-02-17 Neha Agarwal, Christina Soh, Adrian Yeow
The global pandemic has escalated the demand for telemedicine systems across the world, particularly for vulnerable populations such as the elderly in nursing homes. However, challenges in implementation and high failure rates continue to affect the sustainability and capability of telemedicine systems. This study therefore addresses the question of how to sustain and develop telemedicine systems,
-
Legitimating digital technologies in industry exchange fields: The case of digital signatures Inf. Organ. (IF 5.387) Pub Date : 2022-02-16 Laila Dahabiyeh, Panos Constantinides
Emergent digital technologies need to be legitimated for them to enable new marketplaces to diffuse and scale. The extant literature has emphasized the role of discourse in framing legitimation efforts. Despite recognizing the broader role of technology in the legitimation process, these studies have not examined the specific affordances of digital technologies used by field members and also how this
-
Researching digitalized work arrangements: A Laws of Form perspective Inf. Organ. (IF 5.387) Pub Date : 2022-02-12 Sven-V. Rehm, Lakshmi Goel, Iris Junglas
Advances in digitalization have changed our apprehension of technology from discrete devices and application software as bounded artifacts, to dynamically evolving social-material entanglements in Digitalized Work Arrangements (DWA). This development makes studying DWAs increasingly difficult and challenges us to advance our methods that define how we can study, observe, and conceptualize DWAs. In
-
Figuring out IT markets: How and why industry analysts launch, adjust and abandon categories Inf. Organ. (IF 5.387) Pub Date : 2022-02-01 Neil Pollock, Robin Williams, Luciana D'Adderio
Despite being a source of significant change, there has been little focus on how and why industry analysts constantly launch, adjust and abandon market-defining categories. To address this issue, we investigate the Big Three industry analyst firms and find that they promote categories clients find valuable and adjust or abandon those no longer attracting attention. Bringing together insights from information
-
Organizational scandal on social media: Workers whistleblowing on YouTube and Facebook Inf. Organ. (IF 5.387) Pub Date : 2022-02-01 Tamar Lazar
The paper explores the emergence of organizational scandals on social media, and how the communicative dynamics of such scandals evolve as a social drama. I propose that when whistleblowers utilize information technologies to expose evidence of organizational misconduct, they, and their audiences, engage in meta- organizational discourse: The reflexive – immediate and durational – interactions through
-
Helping at NASA: Guidelines for using process consultation to develop impactful research Inf. Organ. (IF 5.387) Pub Date : 2022-01-31 Loizos Heracleous
Management research has long been criticized for its perceived lack of relevance or impact beyond academia. How can we, as management scholars, create research that is more relevant and impactful? I argue that Edgar Schein's process consultation approach can be part of the answer. Process consultation's ultimate aim is to help client organizations. Key aspects of what is now recognized as engaged scholarship
-
New ways of working (NWW): Workplace transformation in the digital age Inf. Organ. (IF 5.387) Pub Date : 2021-11-22 Jeremy Aroles, Dubravka Cecez-Kecmanovic, Karen Dale, Sytze F. Kingma, Nathalie Mitev
In the introductory paper of this special issue on new ways of working (NWW) the editors first reflect on the meaning of the ‘new’, finding inspiration in Hannes Meyer's essay “The New World” (1926). The ‘new’ is always relative, of course, closely associated with technological innovation, in our case digitalization, and integrates spatiotemporal, technological and socio-cultural dimensions of life
-
Distributed seeing: Algorithms and the reconfiguration of the workplace, a case of 'automated' trading Inf. Organ. (IF 5.387) Pub Date : 2021-11-14 Thijs Willems, Ella Hafermalz
Contemporary organizations increasingly rely on digital technologies structuring how work gets done. Algorithms in particular are fundamental for such technologies. Management literature on digital transformation has studied how algorithms either automate or augment work. In doing so, this literature treats algorithms as largely independent from existing work practices. This paper, on the contrary
-
The (re-)configuration of digital work in the wake of profound technological innovation: Constellations and hidden work Inf. Organ. (IF 5.387) Pub Date : 2021-11-19 Stefan Klein, Mary Beth Watson-Manheim
This paper explores the technology-induced transformation of work by examining two fields, robotic surgery and teaching from home via Zoom. We begin by examining the perspectives of individual surgeons and lecturers and the relational, organizational, and institutional settings in which they are embedded. Recognizing and emphasizing the idiosyncrasies of these cases, we develop theoretical lenses that
-
Who needs the help desk? Tackling one's own technological problem via self IT service Inf. Organ. (IF 5.387) Pub Date : 2021-08-18 Sam Zaza, Iris Junglas, Deborah J. Armstrong
Individuals are becoming more technologically savvy and self-sufficient, often transferring what they have learned in the personal realm of apps and chats into the organizational realm. Self information technology (IT) service, or an employees' attempts to solve their technological problem without first seeking the assistance of the IT department personnel, is a phenomenon that has been witnessed for
-
Overcoming resource challenges in peer-production communities through bricolage: The case of HomeNets Inf. Organ. (IF 5.387) Pub Date : 2021-08-18 Aljona Zorina
Peer-production communities can create great value and foster innovation for their members, even in situations where resources are extremely scarce. How these communities create or acquire necessary resources in such settings is an important theoretical and practical question. In this paper, I investigate how a peer-production community overcame substantial resource challenges, using the analytic lens
-
From sites to vibes: Technology and the spatial production of coworking spaces Inf. Organ. (IF 5.387) Pub Date : 2021-08-28 Nada Endrissat, Aurélie Leclercq-Vandelannoitte
Mobile and network technologies enable new ways of working (NWW) that disrupt spatial relations and move work to spaces outside formal organizational boundaries. This article addresses this shift by examining the spatial consequences of everyday practices of technology in the context of coworking spaces (CWS) as a pronounced example of where NWW take place. Conceptually, this article links research
-
The re-regulation of working communities and relationships in the context of flexwork: A spacing identity approach Inf. Organ. (IF 5.387) Pub Date : 2021-07-27 Michel Ajzen, Laurent Taskin
Existing studies on flexwork stress its individualizing inclination by showing how it gives autonomy to employees, boosts individual productivity, or supports personal well-being at the expense of group cohesiveness, social ties and other characteristics of the “collective” in organizations. Obviously, flexwork both continues and contributes to an individualization process of working activities and
-
Cultural metaphors and KMS appropriation: Drawing on Astérix to understand non-use in a large French company Inf. Organ. (IF 5.387) Pub Date : 2021-05-15 Aurélie Dudézert, Nathalie Mitev, Ewan Oiry
Management research is increasingly using fiction as an insightful way to analyze complex organizational dynamics. Focusing on user appropriation of Knowledge Management Systems, we describe how we used the popular Astérix, a well-known French cartoon to better understand KMS appropriation. We came to use this approach in an action research project in a large French construction firm initially designed
-
Crowdworkers, social affirmation and work identity: Rethinking dominant assumptions of crowdwork1 Inf. Organ. (IF 5.387) Pub Date : 2021-05-02 Ayomikun Idowu, Amany Elbanna
Crowdwork is becoming increasingly popular as evidenced by its rapid growth. It is a new way of working that is conducted through global digital platforms where money is exchanged for services provided online. As it is digitally grounded, it has been assumed to be context-free, uniform and consisting of a simple exchange of tasks/labour from a global workforce for direct monetary pay. In this study
-
Crisis as opportunity, disruption and exposure: Exploring emergent responses to crisis through digital technology Inf. Organ. (IF 5.387) Pub Date : 2021-03-04 Manos Gkeredakis, Hila Lifshitz-Assaf, Michael Barrett
We live in a technologically advanced era with a recent and marked dependence on digital technologies while also facing increasingly frequent extreme and global crises. Crises, like the COVID-19 pandemic, are significantly impacting our societies, organizations and individuals and dramatically shifting the use of, and dependence on, digital technology. The way digital technology is used to cope with
-
Experimenting during the shift to virtual team work: Learnings from how teams adapted their activities during the COVID-19 pandemic Inf. Organ. (IF 5.387) Pub Date : 2021-02-18 Ashley Whillans, Leslie Perlow, Aurora Turek
Past research has focused on understanding the characteristics of work that are fully virtual or fully collocated. The present study seeks to expand our understanding of team work by studying knowledge workers' experiences as they were suddenly forced to transition to a fully virtual environment. During the height of the US lockdown from April to June 2020, we interviewed 51 knowledge workers employed
-
Liminal innovation in practice: Understanding the reconfiguration of digital work in crisis Inf. Organ. (IF 5.387) Pub Date : 2021-03-15 Wanda J. Orlikowski, Susan V. Scott
As conditions of crisis disrupt established practices, existing ways of doing things are interrupted and called into question. The suspension of routine sociomaterial enactments produces openings for liminal innovation, a process entailing iterative experimentation and implementation that explores novel or alternative materializations of established work practices. We draw attention to three distinct
-
On the making of crystal balls: Five lessons about simulation modeling and the organization of work Inf. Organ. (IF 5.387) Pub Date : 2021-03-04 Paul M. Leonardi, DaJung Woo, William C. Barley
Digital models that simulate the dynamics of a system are increasingly used to make predictions about the future. Although modeling has been central to decision-making under conditions of uncertainty across many industries for many years, the COVID-19 pandemic has made the role that models play in prediction and policymaking real for millions of people around the world. Despite the fact that modeling