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Smart contract challenges and drawbacks for SME digital resilience Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-03-05 Araz Zirar, Abdul Jabbar, Eric Njoya, Hannan Amoozad Mahdiraji
Purpose This study aims to explore the key challenges and drawbacks of smart contracts (SCs) and how they impact digital resilience within small and medium enterprises (SMEs). Whilst this type of technology is seen as a step forward in terms of traceability, transparency and immutability to increase digital resilience, we argue that it should be approached with trepidation. Design/methodology/approach
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Using machine learning to determine factors affecting product and product–service innovation Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-02-27 Oscar F. Bustinza, Luis M. Molina Fernandez, Marlene Mendoza Macías
Purpose Machine learning (ML) analytical tools are increasingly being considered as an alternative quantitative methodology in management research. This paper proposes a new approach for uncovering the antecedents behind product and product–service innovation (PSI). Design/methodology/approach The ML approach is novel in the field of innovation antecedents at the country level. A sample of the Equatorian
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Artificial intelligence-based food-quality and warehousing management for food banks' inbound logistics Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-01-29 Pei-Ju Wu, Yu-Chin Tai
Purpose In the reduction of food waste and the provision of food to the hungry, food banks play critical roles. However, as they are generally run by charitable organisations that are chronically short of human and other resources, their inbound logistics efforts commonly experience difficulties in two key areas: 1) how to organise stocks of donated food, and 2) how to assess the donated items quality
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Diving into the divide: a systematic review of cognitive bias-based polarization on social media Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-01-24 Yunfei Xing, Justin Zuopeng Zhang, Veda C. Storey, Alex Koohang
Purpose The global prevalence of social media and its potential to cause polarization are highly debated and impactful. The previous literature often assumes that the ideological bias of any media outlet remains static and exogenous to the polarization process. By studying polarization as a whole from an ecosystem approach, the authors aim to identify policies and strategies that can help mitigate
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Impact of analytical alignment on a paradox mindset and resilience Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-01-18 Dong Yoo, James Roh
Purpose In a fast-paced and hypercompetitive environment, organizational members are awash with paradoxes where they are forced to accomplish opposing goals simultaneously (“both/and”) instead of choosing one over the other (“either/or”). The literature has acknowledged paradox as a common type of contradiction in managing information and information technology (IT), but few studies have investigated
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Digitalisation and internationalisation in SMEs: a systematic review and research agenda Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-01-05 Augusto Bargoni, Alberto Ferraris, Šárka Vilamová, Wan Mohd Hirwani Wan Hussain
Purpose The purpose of this paper is to provide an integrative picture of the state of the art of the literature on digitalisation of small and medium-sized enterprises (SMEs) as an enabler for their internationalisation process and as a comprehensive view of the specific domains impacted by digital technologies as well as their repercussions on the international outreach. Design/methodology/approach
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Blockchain-driven framework for financing credit in small and medium-sized real estate enterprises Journal of Enterprise Information Management (IF 5.661) Pub Date : 2024-01-02 Yi-Hsin Lin, Ruixue Zheng, Fan Wu, Ningshuang Zeng, Jiajia Li, Xingyu Tao
Purpose This study aimed to improve the financing credit evaluation for small and medium-sized real estate enterprises (SMREEs). A financing credit evaluation model was proposed, and a blockchain-driven financing credit evaluation framework was designed to improve the transparency, credibility and applicability of the financing credit evaluation process. Design/methodology/approach The design science
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Service-oriented manufacturing supply chain: risks and their resonant effect Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-12-29 An Thi Binh Duong, Uyen My Diep, Paulo Sampaio, Maria Carvalho, Hai Thanh Pham, Thu-Hang Hoang, Dung Quang Truong, Huy Quang Truong
Purpose This research aims to specialise in the investigation of risk management for service-oriented manufacturing supply chains via two stages, highlighting its differences from manufacturing. The research article is commenced by executing an encyclopedic review of earlier research to ascertain the distinctive traits of service-oriented manufacturing supply chains and identify prevalent risks. Secondly
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A perspective of international performance improvement concentrating on innovation and digital resilience of SMEs: the case of an emerging economy Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-12-28 Seyed Hossein Razavi Hajiagha, Saeed Alaei, Arian Sadraee, Paria Nazmi
Purpose Despite the wide research and discussion on international performance, innovation and digital resilience dimensions of enterprises, the investigation and understanding of their interrelations seem to be limited. The purpose of this study is to identify the influential factors affecting the mentioned dimensions, determine the causal relationships among these identified factors and finally evaluate
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How enterprise information systems strategies-enabled strategy-making influences organizational agility: mediated role of IT-enabled dynamic capabilities in two BRICS countries study Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-12-21 Adilson Carlos Yoshikuni, Rajeev Dwivedi, José Eduardo Ricciardi Favaretto, Duanning Zhou
Purpose The study aims to investigate how enterprise information systems strategies-enabled strategy-making (ISS-SM) influences organizational agility (OA) via the mediated role of IT-enabled dynamic capabilities (ITDC) under environmental dynamism (ED). The study also investigates natural country moderation associated with the business context of the countries where the respondents are located might
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Digital transformation and SME internationalisation: unravelling the moderated-mediation role of digital capabilities, digital resilience and digital maturity Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-12-20 Hashem Aghazadeh, Farzad Zandi, Hannan Amoozad Mahdiraji, Razieh Sadraei
Purpose This study has two main objectives. First, to examine the indirect effects of digital platform capability and digital resilience on digital transformation (DT) outcomes for small- and medium-sized enterprises (SMEs), and second, to investigate how digital business model maturity influences these indirect effects. Design/methodology/approach The study adopts a quantitative design and collects
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Blockchain-based governance implications for ecologically sustainable supply chain management Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-12-15 Luis Jimenez-Castillo, Joseph Sarkis, Sara Saberi, Tianchi Yao
Purpose The authors explore the impact of an emerging technology, blockchain technology, on diverse governance mechanisms and sustainable supply chain practices and how its relationships with the linkage of these elements. Design/methodology/approach The methodology incorporates a literature review and a qualitative empirical analysis of the Electronic Product Environmental Assessment Tool (EPEAT)
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A novel approach integrating IF-AHP, IF-DEMATEL and CoCoSo methods for sustainability management in food digital manufacturing supply chain systems Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-12-14 Miguel Angel Ortíz-Barrios, Stephany Lucia Madrid-Sierra, Antonella Petrillo, Luis E. Quezada
Purpose Food manufacturing supply chain systems are the most relevant wheels of the world economy since they provide essential products supporting daily life. Nevertheless, various supply inefficiencies have been reported to compromise food safety in different regions. Sustainable supplier management and digitalization practices have become cornerstone activities in addressing these shortcomings. Therefore
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Functional or financial remedies? The effectiveness of recovery strategies after a data breach Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-12-13 Yuanyuan Guo, Chaoyou Wang, Xiaoting Chen
Purpose This study aims to examine the relative effectiveness of functional and financial remedies in influencing customers' negative coping responses in the event of a data breach. It also uncovers the different mediating roles played by customers' feelings of anger and fear in the process of data breach recovery. This study thus differs from the literature, which has primarily focused on the impact
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Orchestrating a global business services portfolio in a plural sourcing context: the mediating role of modularised business processes Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-11-13 Albert Plugge, Shahrokh Nikou, Henry Robben, Henk Kievit
Purpose To co-create value through dynamic collaborations, enterprises and their suppliers need to orchestrate the integration of complementary resources when providing business services. As such enterprises' strategic decision to apply a plural sourcing strategy to establish dynamic collaborations with their suppliers implies that both in-house and outsourced business services should be bundled into
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Privacy paradox resolution in mHealth: the moderating effect of rationality degree Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-11-07 Guang Zhu, Fengjing Li, Yi Yan, Hustin Guenis
Purpose The collection and use of personal medical information for mobile health (mHealth) service raise significant privacy concerns. In this context, this study aims to explore the privacy paradox and its impact from the perspective of paradox resolution. Design/methodology/approach Based on social support theory and privacy calculus theory, this study first studies the effect of social support on
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Analyzing the barriers to green supply chain management implementation: a case study of the Vietnamese agriculture sector Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-11-07 Manh-Hoang Do, Yung-Fu Huang, Vu-Dung-Van Phan
Purpose This research study aims to identify and rank the most substantial barriers to implementing green supply chain management (GSCM) in the Vietnamese agriculture industry. Design/methodology/approach The Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) techniques have been employed for this work to rank the critical GSCM barriers. The rankings were determined based on
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Big data analytics and market performance: the roles of customization and personalization strategies and competitive intensity Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-11-01 Mahmoud Abdelrahman Kamel
Purpose Big data analytics (BDA) plays a crucial role in understanding customer behavior through Customer Relationship Management (CRM), especially in a rapidly changing business environment. This paper investigates the direct effect of BDA use on market performance, besides the mediating effect through Big Data-enabled CRM strategies adoption (e.g. customization and personalization). The paper also
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Unravelling barriers in high-tech technology start-ups: practical insights and solutions for healthcare enterprises Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-10-31 Nidhi Singh, Safiya Mukhtar Alshibani, Pooja Misra, Rabiya Nawaz, Bhumika Gupta
Purpose Along with technology-based ecosystems, healthcare start-ups are expanding multi-fold. On the other hand, underlying uncertainties pose several challenges for these health-tech enterprises at macro-meso-micro level, influencing their business circumstances and profitability. The current study aims to comprehend the macro-, meso- and micro-level barriers that make it difficult for enterprises
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Examining consumers' continuance and sharing intention toward food delivery apps Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-10-20 Sandeep Goyal, Sumedha Chauhan, Yuvraj Gajpal, Amit Kumar Bhardwaj
Purpose A food delivery app (FDA) is a technological advancement connecting restaurants and consumers, making it possible to deliver food home conveniently. The current study seeks to identify the factors affecting consumers' continuance intention and sharing intention toward the FDA in the USA and Canada using an integrated framework built using trust transfer theory and a variety of constructs.
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Adoption and forecasting of technology: modeling the dynamics of cloud adoption using a system approach Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-10-18 Mahak Sharma, Ruchita Gupta, Padmanav Acharya
Purpose This paper aims to examine the dynamism of causal relationships among cloud computing (CC) adoption factors in the Indian context, considering the perspectives of both the cloud adopter and cloud provider. Design/methodology/approach The case-study method has been used to understand the dynamics among the factors. Using data from specific cases in India, causal loop diagrams (CLDs) have been
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Evolving trajectories of circular supply chain domain: a citation path analysis Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-10-06 Soumya Varma, Nitin Singh, Justin Zuopeng Zhang
Purpose The enormous amount of waste generated and the scarcity of natural resources worldwide have encouraged societies and industries to adopt the Circular Supply Chain (CSC) concept. With a focus on zero-waste generation, Circular Economy (CE) mimics the ecosystem cycle as an alternative to the traditional linear economic model. This paper aims to investigate the evolution of research themes in
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The adoption of the green label by SMEs in the hotel sector: a leverage for reassuring their customers Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-09-27 Helene Yildiz, Sara Tahali, Eleni Trichina
Purpose In the era of new technological revolution, seeking to survive and guarantee business sustainability in their digital internationalization, enterprises choose to become environmentally oriented. The need for new green business models has become evident in recent years, and enterprises offer green services in creative and eco-friendly ways. However, does the display of a green label on hotels'
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Investigating the role of internal security resources in post-adoption satisfaction with the Security-as-a-Service model: an organizational mindfulness perspective Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-09-22 Ali Vedadi, Nita Brooks, Tim Greer
Purpose Many organizations struggle to utilize security-as-a-service (SecaaS) advantages effectively, thus challenging the assumption that adopting the SecaaS model will necessarily lead to post-adoption satisfaction. This research paper draws on the organizational mindfulness theory and investigates the factors that lead to satisfaction with SecaaS. Design/methodology/approach The key informant-based
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Automation-augmentation paradox in organizational artificial intelligence technology deployment capabilities; an empirical investigation for achieving simultaneous economic and social benefits Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-09-19 Amit Kumar, Som Sekhar Bhattacharyya, Bala Krishnamoorthy
Purpose The purpose of this research study was to understand the simultaneous competitive and social gains of machine learning (ML) and artificial intelligence (AI) usage in organizations. There was a knowledge hiatus regarding the contribution of the deployment of ML and AI technologies and their effects on organizations and society. Design/methodology/approach This study was grounded on the dynamic
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Using health belief model and social media analytics to develop insights from hospital-generated twitter messaging and community responses on the COVID-19 pandemic Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-08-15 Xin Tian, Wu He, Yuming He, Steve Albert, Michael Howard
Purpose This study aims to examine how different hospitals utilize social media to communicate risk information about COVID-19 with the communities they serve, and how hospitals' social media messaging (firm-generated content and their local community's responses (user-generated content) evolved with the COVID-19 outbreak progression. Design/methodology/approach This research proposes a healthcare-specific
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Understanding small and medium enterprises’ behavioral intention to adopt social commerce: a perceived value perspective Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-27 Parul Gupta, Fangfang Zhang, Sumedha Chauhan, Sandeep Goyal, Amit Kumar Bhardwaj, Yuvraj Gajpal
Purpose This study aims to examine the factors (Stimuli) enhancing perceived utilitarian, social and conditional values (Organisms) of social commerce (s-commerce) platforms and their impact on small and medium enterprises’ (SMEs’) behavioral intention (Response) to adopt s-commerce. Design/methodology/approach Survey data were gathered from 304 Indian SMEs using s-commerce platforms. Data were analyzed
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Blockchain applications for traceability and food safety in agri-food supply chain: cherry product application Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-26 Şebnem İndap, Mehmet Tanyaş
Purpose The primary objective of this study is to investigate the application of blockchain technology (BCT) in the agri-food supply chain, focusing on traceability and food safety. Design/methodology/approach The study employed a semi-structured interview method with representatives from the cherry supply chain to evaluate their awareness and acceptance of BCT's impact. Additionally, the analytic
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Mathematical depiction of costing perspectives allied with the dynamics of processed food supply chain Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-25 Janpriy Sharma, Mohit Tyagi, Arvind Bhardwaj
Purpose This study aims to ground the assessment of the various costing perspectives associated with the dynamics of processed food supply chains (FSCs), for questing the avenues of profitability within a food processing enterprise. Design/methodology/approach This study underpins the development of the relation hierarchical model, binding the cluster of the key costing enactors, with the various incurred
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International entrepreneurship: an approach for entrepreneurial skill development Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-20 Maria José Sousa, Ana Moreira, João Leão, Miguel Sousa, Paolo Pietro Biancone, Federico Lanzalonga
Purpose The research aims to investigate the changing skills required for international entrepreneurship (IE) and the awareness of these skills among students and professionals in four European countries. The study intends to investigate students' and professionals' perceptions of entrepreneurial skills and the potential for educational programs to improve their awareness of these skills. Design/methodology/approach
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Towards cross-border CBDC interoperability: insights from a multivocal literature review Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-14 Marinos Themistocleous, Paulo Rupino da Cunha, Evangelos Tabakis, Maria Papadaki
Purpose Central banks from more than 100 countries, representing 95% of the global financial output, are studying Central Bank Digital Currencies (CBDCs). CBDCs can potentially enable safe, efficient and inexpensive cross-border and cross-currency payments in today's interconnected financial system. However, a critical factor influencing their expansion is cross-border interoperability. Therefore,
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Multiple flexible suppliers and competitive advantage during market turbulence: the role of digital capabilities Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-13 Aluisius Hery Pratono
Purpose This article aims to examine the impact of multiple suppliers on competitive advantage by exploiting digital capabilities. Design/methodology/approach The author propose a structural equation model with the adopted measure from the literature. Hence, the study conducted an online survey in Indonesia with 450 qualified respondents involving managers and owner-managers. Findings The results indicate
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Firm performance in digitally integrated supply chains: a combined perspective of transaction cost economics and relational exchange theory Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-14 Kiran Patil, Vipul Garg, Janeth Gabaldon, Himali Patil, Suman Niranjan, Timothy Hawkins
Purpose This paper aims to examine how interfirm transactional and relational assets drive firm performance (FP) in digitally integrated supply chains. Design/methodology/approach The authors combine the Transaction Cost Economics (TCE) and Relational Exchange Theory (RET) frameworks to hypothesize that FP will be a function of Asset Specificity (AS), Digital Technology Usage (DTU) and Collaborative
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Industry 5.0: analyzing the challenges in implementation using grey influence analysis Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-10 R. Rajesh
Purpose The author explores the challenges to implementation of Industry 5.0 in the manufacturing sector, considering the developing economy context and studying the causal relationships among factors using an advanced causal modelling technique, the Grey Influence Analysis (GINA). The challenges were further classified based on importance and their influencing power. Design/methodology/approach The
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Supply chain risk assessment in disruptive times: opportunities and challenges Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-07 An Thi Binh Duong, Thu-Hang Hoang, Tram Thi Bich Nguyen, Mohammadreza Akbari, Thinh Gia Hoang, Huy Quang Truong
Purpose Proactive risk assessment suggests that risk assessment should emphasize the consequences that it might cause and the opportunities it might create for firms. Hence, this study aims to validate risk impact on supply chain performance in the context of the Vietnamese construction sector. Also, a complex network, in which multiple risk factors mutually affect, impede or promote each other, is
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Impact of big data technological and personal capabilities on sustainable performance on Jordanian manufacturing companies: the mediating role of innovation Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-07 Luay Jum'a, Dominik Zimon, Peter Madzik
Purpose The purpose of this paper is to develop a theoretical model that explains the impact of big data analytics capabilities (BDAC) on company's supply chain innovation capabilities and sustainable supply chain performance. BDAC is represented through two dimensions of big data technological capabilities (BDTC) and big data personal capabilities (BDPC). Moreover, the relationships between BDTC and
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How can big data analytics improve outbound logistics in the UK retail sector? A qualitative study Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-07-04 Mohammed Ali, Aniekan Essien
Purpose The purpose of this study is to explore how big data analytics (BDA) as a potential information technology (IT) innovation can facilitate the retail logistics supply chain (SC) from the perspective of outbound logistics operations in the United Kingdom. The authors' goal was to better understand how BDA can be integrated to streamline SCs and logistical networks by using the technology, organisational
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Effects of Internet of Things, supply chain collaboration and ethical sensitivity on sustainable performance: moderating effect of supply chain dynamism Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-06-30 Mohammed Masum Billah, Syed Shah Alam, Mohammad Masukujjaman, Mohd Helmi Ali, Zafir Khan Mohamed Makhbul, Mohd Fairuz Md Salleh
Purpose The survival and growth of the ready-made garments (RMGs) sectors in Bangladesh depend on sustainable supply chain performance (SSCP). The purpose of this study is to analyse the effects of Internet of Things (IoT), supply chain collaboration and ethical sensitivity on SSCP. Also, supply chain dynamism was tested as a moderator. Design/methodology/approach The framework of this study has been
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Digital transformation technologies to analyze product returns in the e-commerce industry Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-06-19 Sunil Kumar Jauhar, B. Ripon Chakma, Sachin S. Kamble, Amine Belhadi
Purpose As e-commerce has expanded rapidly, online shopping platforms have become widespread in India and throughout the world. Product return, which has a negative effect on the E-Commerce Industry's economic and ecological sustainability, is one of the E-Commerce Industry's greatest challenges in light of the substantial increase in online transactions. The authors have analyzed the purchasing patterns
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Mediating effect of industry dynamics, absorptive capacity and resource commitment in new digital technology adoption and effective implementation processes Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-06-08 Rupak Rauniar, Greg Rawski, Qing Ray Cao, Samhita Shah
Purpose Drawing upon a systematic literature review in new technology, innovation transfer and diffusion theories, and from interviews with technology leaders in digital transformation programs in the US Oil & Gas (O&G) industry, the authors explore the relationships among O&G industry dynamics, organization's absorptive capacity and resource commitment for new digital technology adoption-implementation
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A contemplative overview of smart communities: a hybrid analytical approach Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-06-07 Surabhi Sakshi, Praveen Ranjan Srivastava, Sachin K. Mangla, Amol Singh
Purpose This study aims to uncover and develop explicit knowledge of existing smart communities (SCs) to guide services and business solutions for enterprises and serve community users in a well-thought-out manner. These sagacious frameworks will assist in analyzing trends and reaching out to pre-existing setups with different degrees of expertise. Design/methodology/approach A systematic overview
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Designing an information-sharing system to improve collaboration culture: a soft systems methodology approach in the digital service creation process Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-06-01 Ervia Tissyaraksita Devi, Dermawan Wibisono, Nur Budi Mulyono, Rachma Fitriati
Purpose This study aims to fill the gap in collaboration culture improvement by designing an information-sharing system as an enabler to support the forming dimensions of the collaboration process in previous studies. The authors propose the appropriate system to eliminate the collaboration culture gaps between the related functional units based on in-process interaction learning in a business process
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Artisan entrepreneurship, resilience and sustainable development: the quintuple helix innovation model in the low-density and cross-border territories Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-05-22 Alex Olivier Alves Rodrigues, Carla Susana Marques, Veland Ramadani
Purpose The aim of this study is, from the perspective of artisan entrepreneurship, to trace and analyse the artisan's profile in the sustainable development of low population density cross-border territories, using the quintuple helix innovation model. Design/methodology/approach Ten semi-structured interviews were conducted with cultural and traditional artisans to achieve the proposed objective
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Big data analytics capability and contribution to firm performance: the mediating effect of organizational learning on firm performance Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-05-09 Mahda Garmaki, Rebwar Kamal Gharib, Imed Boughzala
Purpose The study examines how firms may transform big data analytics (BDA) into a sustainable competitive advantage and enhance business performance using BDA. Furthermore, this study identifies various resources and sub-capabilities that contribute to BDA capability. Design/methodology/approach Using classic grounded theory (GT), resource-based theory and dynamic capability (DC), the authors conducted
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Proposing a conceptual model of the sustainable digital supply chain in manufacturing companies: a qualitative approach Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-05-09 Mahdieh Ahmad Amouei, Changiz Valmohammadi, Kiamars Fathi
Purpose In the digital age, emerging technologies have affected every industry. Information and communications technology and digital technologies have transformed traditional supply chains into smart and more resilient ones, enabling effective management of challenges. Given the importance of the two topics, namely sustainable supply chain management and Industry 4.0 in supply chain management, on
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A multi-disciplinary review of enablers and barriers to Cloud ERP implementation and innovation outcomes Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-05-04 Imran Ali, Ngoc Dang Khoa Nguyen, Shivam Gupta
Purpose Due to the unprecedented disruptions in business operations, many organisations are turning to Cloud ERP implementation to ensure employees can access real-time business information from anywhere, enabling the continuity of business activities. As a result, over the past decades, literature on Cloud ERP implementation has seen significant growth across different subject areas. This paper aims
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Evaluation of an artificial intelligence project in the software industry based on fuzzy analytic hierarchy process and complex adaptive systems Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-05-02 Tsung-Sheng Chang
Purpose Artificial intelligence (AI) is the most progressive commodity among current information system applications. In-house development and sales of beneficial products are difficult for many software development and service companies (SDSCs). SDSCs have some implicit concerns about implementing AI software development due to the complexity of AI technology; they require an evaluation framework
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Exploring drivers of business performance in web-enabled supply chains: the role of web technology training and supply chain integration Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-05-02 Carlo A. Mora-Monge, Jimoh Fatoki, Faruk Arslan, Rupak Rauniar
Purpose Grounded on the resource-based and dynamic capability views and the contingency theories, this study examines the direct and indirect effects of web technology training (WTT) and web-enabled transaction use (WTU) on business performance (BPE) through internal supply chain integration (ISCI) and supplier supply chain integration (SSCI). Design/methodology/approach Based on survey data collected
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Building artificial intelligence enabled resilient supply chain: a multi-method approach Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-05-02 Rohit Kumar Singh, Sachin Modgil, Adam Shore
Purpose In the uncertain business environment, the supply chains are under pressure to balance routine operations and prepare for adverse events. Consequently, this research investigates how artificial intelligence is used to enable resilience among supply chains. Design/methodology/approach This study first analyzed the relationship among different characteristics of AI-enabled supply chain and how
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Business intelligence and analytic (BIA) stage-of-practice in micro-, small- and medium-sized enterprises (MSMEs) Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-04-12 Thinh Gia Hoang, Minh Le Bui
Purpose While business intelligence and analytic (BIA) systems have been developed by large corporations around the world, micro-, small- and medium-sized enterprises (MSMEs) have recently paid attention and deployed BIA adoption, particularly during the Covid-19 pandemic disruption. This study sheds light on how MSMEs adopt the BIA systems and then proposes a framework for the BIA adoption process
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The effect of IoT capability on supply chain integration and firm performance: an empirical study in the UK retail industry Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-04-11 Maria Argyropoulou, Elaine Garcia, Soheila Nemati, Konstantina Spanaki
Purpose The purpose of this study is to use empirical data to examine the hierarchical impact of the Internet of things capability on supply chain integration (SCI), supply chain capability (SCC) and firm performance (FP) in the UK retail industry. Design/methodology/approach A deductive approach was employed to carry out this research. Structural equation modelling (SEM) was performed using the partial
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Factors affecting omnichannel buying online and return in store: evidence from fast-fashion retail Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-04-03 Naila Fares, Jaime Lloret, Vikas Kumar, Guilherme F. Frederico
Purpose The authors analysed the operations of two synchronised channels by focusing on “buy online and return in store” (BORS) strategies in fast-fashion retail by investigating internal and external factors affecting this omnichannel strategy. Design/methodology/approach The authors apply a combination of techniques to identify the BORS factors. Firstly, a strengths, weaknesses, opportunities and
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Green buildings and maintenance planning practices in Malaysia Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-03-31 Zul-Atfi Ismail
Purpose Green building (GB) maintenance is increasingly accepted in the construction industry, so it can now be interpreted as an industry best practice for maintenance planning. However, the performance competency and design knowledge of the practice's building control instrument process can be affected by its evaluation and the information management of building information modelling (BIM)–based
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The knowledge trajectory and structure of the supply chain integration: a main path and cluster analysis Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-03-30 Dejian Yu, Anran Fang
Purpose Supply chain integration (SCI) dominates supply chain strategy and is receiving increasing academic attention. The purpose of this paper is to provide a systematic review of the knowledge trajectory and structure of the SCI field. Design/methodology/approach Based on 3,533 papers extracted from the Web of Science (WoS), this paper adopts the main path analysis (MPA) method to detect three distinct
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Exploring the relationship between digitalization, resilient agri-food supply chain management practices and firm performance Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-03-29 Sanjeev Yadav, Sunil Luthra, Anil Kumar, Rohit Agrawal, Guilherme F. Frederico
Purpose This study aims to explore the mediating role of digital technologies-based supply chain integrating (SCI) strategies on the agri-supply chain performance (SCP) and firm performance (FP). This research has introduced recently emerged digital technologies such as Internet of Things (IoT). Further, based on theoretical support and an extensive literature review, this research has proposed some
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A novel stochastic fuzzy decision model for agile and sustainable global manufacturing outsourcing partner selection in footwear industry Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-03-28 Mohammad Akhtar, Angappa Gunasekaran, Yasanur Kayikci
Purpose The decision-making to outsource and select the most suitable global manufacturing outsourcing partner (MOP) is complex and uncertain due to multiple conflicting qualitative and quantitative criteria as well as multiple alternatives. Vagueness and variability exist in ratings of criteria and alternatives by group of decision-makers (DMs). The paper provides a novel Stochastic Fuzzy (SF) method
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Organizational agility enabled by big data analytics: information systems capabilities view Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-03-28 Youyung Hyun, Jaehyun Park, Taro Kamioka, Younghoon Chang
Purpose The current study aims to structure the existing knowledge about organizational agility from the information systems (IS) capabilities view and synthesizes how agility is enabled by big data analytics (BDA). Design/methodology/approach This study performs a systematic literature review with the lens of IS capabilities view and provides an integrative framework that represents how BDA improves
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Managing knowledge loss: a systematic literature review and future research directions Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-03-28 Abdelkader Daghfous, Noha Tarek Amer, Omar Belkhodja, Linda C. Angell, Taisier Zoubi
Purpose Job market shifts, such as workforce mobility and aging societies, cause the exit of knowledgeable personnel from organizations. The ensuing knowledge loss (K-loss) has broad negative effects. This study analyzes the knowledge management literature on K-loss published from 2000 to 2021 and identifies fruitful directions for future research. Design/methodology/approach The authors conduct a
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Perceived anthropomorphism and purchase intention using artificial intelligence technology: examining the moderated effect of trust Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-03-28 Gunjan Malhotra, Mahesh Ramalingam
Purpose This study explores features that impact consumers' purchase intention through artificial intelligence (AI), because it is believed that through artificial intelligence, consumers' intention to purchase grows significantly, especially in the retail sector, whereby retailers provide lucrative offers to motivate consumers. The study develops a theoretical framework based on media-richness theory
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Modelling and analysing the enablers of digital resilience for small and medium enterprises Journal of Enterprise Information Management (IF 5.661) Pub Date : 2023-03-28 Vikas Kumar, Rahul Sindhwani, Abhishek Behl, Amanpreet Kaur, Vijay Pereira
Purpose Small and medium enterprises (SMEs) significantly contribute to economic growth, development, exports and employment of the nations. To maintain competitiveness in today's market, SMEs must explore and identify enablers to enhance their digital transformation process. This paper aims to shed light on some essential enablers SMEs can use to implement digital resilience successfully. Design/