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A typology of residents’ travel safety perceptions and geopolitical border hesitancy Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-03-14 Michael W Lever, Michael Mulvey, Statia Elliot
Global crises prime travel safety perceptions and foster hesitancy to cross intra- and inter-country borders, significantly shifting travel flows. Tourism's post-crisis recovery is typically driven by domestic travel while international travel returns lag, leading many tourism destination managers to monitor resident travel safety perceptions and willingness to welcome domestic and international visitors
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Unveiling the impact of consumer animosity and risk perception on tourists’ decision-making Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-02-16 Yeongbae Choe
This study examines the impact of diplomatic tensions between South Korea and Japan on tourist decision-making, with a focus on consumer animosity and risk perception. The results indicate that both factors significantly influence attitudes toward visiting Japan, with consumer animosity and avoidance having a direct negative and positive effect, respectively. Consistent with previous research, this
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The asymmetric effect of all-inclusive holiday service quality attributes on tourist satisfaction Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-02-12 Hien Thu Bui, Peter Robinson
All-inclusive holidays have regained popularity among budget-conscious holidaymakers amidst inflation and living cost crisis. Following the pandemic, tourists are now staying at the hotel more and venture out less, which further makes all-inclusive holidays more popular than ever. With the increasing popularity of all-inclusive holidays, knowledge expansion of this tourism segment is necessary. This
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Effect of international food tourists’ food experiences on place attachment and behavioral intentions: The moderating role of food variety seeking tendency Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-02-08 Emre Akoğul, Gökalp N. Selçuk
This study aims to develop a framework for determining the underpinning factors behind international food tourists’ intentions for food-based visit behavior. Specifically, by engaging food tourists in a systematic study, this study investigates the direct and indirect predictive effects of food tourist local food experiences (LFEs), perceptions of experiential value (EV), and satisfaction with food
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Exploring the intermediary effects of TikTok on Generation Z’s visit intention Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-02-01 Sook Fun Fong, Yi Xuan Ong, Rashid Ating, Maricar S. Besa
Short video applications, specifically TikTok, have been widely used in the tourism industry to engage audiences during COVID-19 and the post-pandemic era. However, there is limited research on TikTok's influence on domestic tourism recovery post-COVID. Guided by the technology acceptance model (TAM), social cognitive theory, and source credibility model, this study proposes a research model to examine
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Opinion leaders on sporting events for country branding Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-01-23 Natalia Vila-López, Ines Küster-Boluda
Three main objectives guide this work: (i) to investigate to what extent the most relevant opinion leaders on three different sports events can contribute (positively or negatively) to brand a place (Spain) through their comments on four social media; (ii) to analyze to what extent visual reactions (emojis) of social media users are informative, positive or negative, helping or damaging country-brand
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An exploratory study on tourist perception of green hotels: Empirical evidence from Thailand Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-01-16 Kevin Fuchs, Bruce Prideaux, Rupam Konar
The ongoing decline of significant parts of the natural environment has elevated environmental awareness and has generated increased consumer interest in products such as green hotels. These hotels differ from conventional hotels by specifically appealing to environmentally sensitive consumers and offering a value proposition based on the adoption of green management practices. The emergence of green
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The effects of hotels’ environmental sustainability communication strategies on social Media engagement and brand advocacy: The roles of communication characteristics and customers’ personality traits Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-01-10 Ibrahim Alnawas, Kamel El Hedhli, Allam Abu Farah, Haithem Zourrig
Prior research has overlooked the significance of two distinct communication strategies used by hotels over social media platforms to foster environmental sustainability (ES), namely informative communication strategy (ICS) and engaging communication strategy (ECS). Understanding the role of these communication strategies in cultivating social media engagement (SME) with sustainability content, and
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A social media analysis of quarantined passengers’ social-supported coping and resilience-building experiences Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-01-05 Lijuan Su, Ruixin Liang, Qiuju Luo, Bingjie Liu-Lastres
Cruise lines are adopting onboard quarantine as part of emergency response measures to the global pandemic. However, little is known about the social support embedded in the social-mediated communication process to assist passengers in coping and building resilience. Guided by the conservation of resource theory, this study adopted the netnography approach to analyze the online interactions between
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Post-pandemic collaborative destination marketing: Effectiveness and impact on different generational audiences Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-01-05 María del Pilar Pascual-Fraile, Teresa Villacé-Molinero, Pilar Talón-Ballestero, Samantha Chaperon
In a break from the traditional focus on destination image recovery in post-crisis scenarios, the COVID-19 pandemic required a different approach to collaborative destination marketing. This research aims to fill a gap in knowledge about the factors that drive post-pandemic collaborative destination marketing strategies, the objectives that are set, their effectiveness, and the different impacts on
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Value co-destruction in Airbnb: Antecedents and outcomes Journal of Vacation Marketing (IF 4.0) Pub Date : 2024-01-05 Erose Sthapit, Girish Prayag, S. Mostafa Rasoolimanesh, Peter Björk
Using cognitive appraisal theory, service-dominant logic, and conservation of resources theory, this study tests a proposed model of the antecedents and outcomes of value co-destruction in Airbnb. First, the effects of host's bad behaviour and poor customer service are evaluated as antecedents of distrust in host. Second, the effects of both cognitive (distrust in the host) and affective (negative
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Family-friendly wine tourism? The challenge of supplying child-inclusive wine terroir experiences Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-05-15 Rafaela Camara Malerba, Elisabeth Kastenholz, Maria João Carneiro
Wine tourism, traditionally understood as an activity practised by adults, has been suggested as a tourism form also adequate and interesting for families with children. However, both literature an...
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Effects of short-form video application users’ guanxi on intention to visit rural tourism destinations: The moderating role of tourism fatigue Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-05-10 Shan-Shan Liao, Ching-Yuan Lin, Xing-Zheng Xie
Short-form video applications (SFV apps) provide an ideal channel for promoting rural tourism. Based on the elaboration likelihood model, this study integrated guanxi, telepresence, destination ima...
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A balancing act: Negotiating authenticity in luxury lodges Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-05-03 Anita Manfreda, Rajka Presbury, Scott Richardson, Frans Melissen, Justin King
This study explores the negotiation process underpinning the creation of authentic experiences in luxury lodges. The findings of this study highlight how this is a balancing act performed by the ho...
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What behavioral beliefs could robot-served hotels focus on to attract potential consumers? Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-04-24 Leire Zubizarreta-Barrenetxea, Jose M. Barrutia, Aitor Marcos
Service robots could provide benefits for hotels in terms of productivity and even service quality. However, hotel managers in Spain (and Europe) have not implemented them as yet or are doing so on...
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Planning the unplannable—How blind box tourism boosts purchase intentions Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-04-18 Lianping Ren, Caiwei Ma
For the first time in China, blind box concept has been applied to tourism marketing, and it has attracted tremendous attention. Guided by cognitive appraisal theory and information gap theory, thi...
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Heterogeneity of crisis communication practices in hotels: Anti-COVID-19 measures on Adriatic beach hotels’ websites Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-03-27 Metod Šuligoj
Based on situational crisis communication theory, this study designs a research framework to identify differences in crisis communication practises on beach hotel websites in different Adriatic cou...
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The experience I will remember: The role of tourist personality, motivation, and destination personality Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-03-22 Aleksandra Tešin, Sanja Kovačić, Sanja Obradović
Providing memorable experiences is considered very effective strategy for gaining a sustainable competitive advantage. Memorable tourism experience (MTE) is still a relatively novel concept, hence ...
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Green hotel practices and consumer revisit intention: A mediating model of consumer promotion focus, brand identification, and green consumption value Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-03-20 Thac Dang-Van, Tan Vo-Thanh, Jianming Wang, Hoang Viet Nguyen, Ninh Nguyen
This study examines the relationship between green hotel practices and consumer revisit intention, with the mediating mechanisms of brand identification, promotion focus, and green consumption valu...
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Perception and gaze of diaspora: Analysis of affective, cognitive, & cultural factors in tourism Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-03-08 Qiang Wang, Eugene Ch’ng, Xiaoshu Xu, Jun Wang, Yunfeng Zhang
This research focuses on exploring the cognitive and affective perception of Hokkien ethnic Chinese born abroad visiting their hometown, Quanzhou, which is a UNESCO World Heritage Site. The study e...
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Once-in-a-lifetime leisure experiences (OLLE): The role of Flow, novelty, and interpersonal interaction on tourists’ satisfaction and memories Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-03-03 Nelson Manuel da Silva deMatos, Paulo Alexandre de Oliveira Duarte, Elisabete Sampaio de Sá
Drawing on Flow theory and memorable tourism experience, this study explores the relationships between Flow, novelty, and interpersonal interaction and the impact on travelers’ satisfaction and mem...
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Heritage tourism brand experiences: The influence of emotions and emotional engagement Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-02-16 Effie Steriopoulos, Catheryn Khoo, Ho Yin Wong, John Hall, Marion Steel
Despite growing research on the role of emotions in tourist experiences, there is limited research on how emotional engagement enhances the brand experience at tourist heritage sites, in particular...
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Destination brand experience, brand positioning, and intention to visit: A multi-destination comparison study Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-02-12 Shuang Lin, Shuangyu Xu, Yue Liu, Liyin Zhang
Brand experience, critical to the success of businesses, is well studied in marketing research. However, little is known about its effect on building advantages of competitive differentiation and b...
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Selecting independent variables in the hedonic analysis of hotel rooms Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-02-03 Pandelis Mitsis
The hedonic pricing method has been applied in the analysis of hotel room rates since the early 1990s and ever since has become the norm in the investigation of hotel room price determinants. A usu...
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Socio-cultural drivers of Saudi tourists’ outbound destination decisions Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-01-26 Huthayfah Madkhali, Peter Lugosi, Rebecca Hawkins
This study examines key socio-cultural factors that influence Saudi tourists’ decisions to travel abroad. The paper utilises qualitative data collected through semi-structured interviews with males...
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A systematic literature review on travel planning through user-generated video Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-01-26 Phuong Minh Binh Nguyen, Lan Xuan Pham, Dang Khoa Tran, Giang Nu To Truong
This study is conducted to provide a systematic review of the existing publications regarding the usage of user-generated video (UGV) for travel planning to present insights, highlight the state-of...
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Understanding gay tourists’ involvement and loyalty towards Thailand: The perspective of motivation-opportunity-ability Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-01-02 Xinyi Liu, Xiao Fu, Yue Yuan, Zhiyong Li, Chattharika Suknuch
Gay tourists are increasingly important for destination segment marketing, but little attention has been paid to gay tourism in Asian destinations. This research focuses on the internal and externa...
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Importance–performance analysis of olive oil tourism activities: Differences between national and international tourists Journal of Vacation Marketing (IF 4.0) Pub Date : 2023-01-02 Julio Vena-Oya, Juan Antonio Parrilla-González
Olive oil tourism offers enormous potential in rural areas where extra virgin olive oil is produced. This sector is characterized by the high seasonality of its economic activity (from November to ...
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Investigating metaverse marketing for travel and tourism Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-12-21 Shu-pei Tsai
The metaverse, defined as an interoperated persistent network of shared virtual environments, engenders perception of holistic presence for audiences through avatar embodiment as well as psychologi...
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Tourists’ selfies storytelling: Preferences, intentions, and concerns for practise in the tourism and hospitality industry Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-12-18 Abdallah Elshaer, Rong Huang, Asmaa Marzouk
Photography has recently received significant academic interest as a popular tourist activity. However, tourist selfie practises have not yet been thoroughly examined by tourism scholars. This stud...
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Planned or unplanned? Understanding the shopping behaviors and experiences of tourists Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-12-01 Eunsoo Baek, Sangwon Park
As borders reopen after years of lockdown due to the pandemic, the tourism economy is recovering and creating a wave of consumer demand. Travelers are expected to be more conscious of planning a tr...
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Value creation in wine tourism – an exploration through deep neural networks Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-12-01 Daniel Gao, Haiyang Xia, Weiling Deng, Birgit Muskat, Gang Li, Rob Law
The aim of this paper is to explore what aspects create experiential value for wine tourists. We synthesize the extant literature into four dimensions for wine tourism value creation, namely, produ...
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When Virtual Reality meets destination marketing: The mediating role of presences between vividness and user responses Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-11-28 Chris Zhu, Don Chi Wai Wu, Yan Lu, Lawrence Hoc Nang Fong, Lena Silin She
Virtual Reality (VR) has been widely adopted by destination marketing organizations (DMOs) to promote a destination. However, the existing literature lacks a solid theoretical foundation to interpr...
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Exploring memorable tourism experiences of senior tourists: An embodied cognitive perspective Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-11-16 Jing Huang, Yanjun Chen, Jingna Wang, Danpu Xing
Memorable tourism experiences (MTEs) play an essential role in decision-making and revisit intentions. However, extant studies have provided limited investigation of MTEs in different groups, espec...
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K-Means segmentation of tourism accommodation based on the active use of websites: Its application to an emerging destination (extremadura, Spain) Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-11-09 Marcelino Sánchez-Rivero, María Cristina Rodríguez-Rangel, Alejandro Ricci-Risquete
The management, maintenance and positioning of a website as a tool for information, promotion and marketing are necessary requirements for the regulated tourist accommodation of today. However, mod...
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Exploring tourist interaction from user-generated content: Topic analysis and content analysis Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-11-08 Qiang Yan, Ting Jiang, Simin Zhou, Xiaoyan Zhang
This study aimed to identify the interaction actors, experiences, and results of tourists during their travels. Latent Dirichlet Allocation theme analysis was used to identify different themes in 9...
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An extended stimulus-organism-response model of Hanfu experience in cultural heritage tourism Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-11-04 Hengyu Liu, Keun-Soo Park, Yuqian Wei
This article aims to explore an integrative model of authenticity, perceived value, flow experience, satisfaction, and destination loyalty based on the S-O-R theory framework. The proposed model wa...
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Enhancing social media engagement by the hospitality industry: The power of customer experience dimensions Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-11-01 Monica Gomez-Suarez, Mónica Veloso
The purpose of this study is to explore how publications on social media related to hotel experience influence key customer purchasing behaviour variables, thereby extending research concerning gue...
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Distant local-guided tour perceptions and experiences of online travellers Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-10-30 Faruk Seyitoğlu, Ozan Atsız
This paper investigated travellers’ perceptions and experiences of using distant local guided tours during the COVID-19 pandemic utilising a qualitative methodology. The reviews’ content of online ...
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Determinants of self-drive attributes supporting destination advocacy: Case of Thai domestic tourists Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-10-05 Pipatpong Fakfare, Laddawan Jianvittayakit, Walanchalee Wattanacharoensil
This case study aims to provide additional insights into the domestic self-drive market segment. The purpose of this research is threefold. First, the study validates the multidimensional attribute...
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Understanding the drive experience of motor vehicle club members in the Philippines Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-09-29 Maria Elyza Perez, Katrina Ysabel Maniego, Robert Charles Capistrano, Maria Luisa Delayco
This study aims to understand drive tourism by exploring the experience of drive tourists and the role and function of motor vehicle clubs (MVCs) concerning their motivations, drive experience, and...
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Flight-to-nowhere service: Investigating factors influencing the repurchase intention Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-09-23 László Kökény, Melinda Jászberényi, Jhanghiz Syahrivar, Levente Kökény
Revenge vacation, or an individual’s strong desire to go on vacation to make up for missed opportunities to travel and escape the stresses of daily life, can take the form of purchasing a flight-to...
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Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-09-21 Afiya Holder, Gabrielle Walters, Lisa Ruhanen, Mucha Mkono
Empirical studies of tourist socio-cultural aversions and their influence on tourist consumption are limited. A socio-cultural aversion describes the avoidance associated with an ingrained dislike ...
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The influence of study abroad experience on the destination loyalty of international students: Mediating effects of emotional solidarity and destination image Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-09-15 Fan Yang, Yao Song, Yongle Yang, Ruixuan Wang, Zhichen Xia
The objective of this study was to explore the influence of study abroad experience on destination loyalty and discuss the mediating role of emotional solidarity and destination image in the contex...
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Understanding customer's online booking intentions using hotel big data analysis Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-08-30 Stepan Chalupa, Martin Petricek
The presented article focuses on the issue of customer segmentation in the hospitality industry and its use for price optimisation. To identify the market segments article uses the Two-Step cluster...
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Should we or should we not? Examining travelers' perceived privacy, perceived security and actual behavior in online travel purchases Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-08-29 Nikhil Dogra, Mohd. Adil
The purpose of this study is to examine travelers’ actual behavior with regard to an online travel purchase by extending the Unified Theory of Acceptance and Use of Technology (UTAUT2) with two new...
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Interaction between psychological ownership and psychological resilience toward the destination Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-08-28 Sita Mishra, Yupal Shukla, Gunjan Malhotra, Maria Johann
The tourism sector was badly affected by the ongoing Covid-19 pandemic, creating thereby a need to advance knowledge on developing strategies for bringing tourists to back their favourite destinati...
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Impact of Japanese travelers’ psychographics on domestic travel intention during the COVID-19 pandemic Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-08-25 Isabell Handler, Caroline S. L Tan
To develop tourism products and campaigns that will not only help the tourism industry to survive, but also revive and sustain it in the future, it is imperative to understand the behavioral intent...
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Peer-to-peer accommodation in the time of COVID-19: A segmentation approach from the perspective of tourist safety Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-08-15 Marina A. Petruzzi, Catarina Marques
This research identifies safety practices to be adopted by organizations of peer-to-peer accommodation for different segments of tourists in a pandemic context. More specifically, it identifies the...
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Exploring tourism-generated social media communication, brand equity, satisfaction, and loyalty: A PLS-SEM-based multi-sequential approach Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-08-08 Amir Zaib Abbasi, Raouf Ahmad Rather, Ding Hooi Ting, Amjad Shamim, Nisar Saima, Hussain Khalil, Ghani Khwaja Muddasar
Although social media-based brand equity has become a vital area of interest for brand managers, insights into its destination-based dynamics and applications remain scarce, specifically in the destination brand context. To address this gap, we develop and test a theoretical model to investigate the role of destination marketing organization-generated and tourist-generated social media communication
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A new tourism paradigm in the marketplace: Armchair travel and destination experiences Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-08-09 Jongsik Yu, Hyoungeun Moon, Bee-Lia Chua, Heesup Han
This study develops a robust theoretical framework in order to explain the effect of destination brand experiences in armchair tourism on the brands’ authenticity and the consumers’ loyalty. The st...
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A rebound in nature-based tourism intentions during the COVID-19 era Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-08-09 Ji Youn Jeong, Kyung-Yur Lee
Nature-based tourism (NBT) intentions that changed due to the COVID-19 pandemic are different from those not only before the COVID-19 but also during the COVID-19 period. We recruited 558 American ...
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Impact of cultural proximity on destination image and tourists’ perceptions: The case of the Portuguese cultural festival Lusofonia in Macao Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-07-29 Ye Xu
Festivals showcase cultural heritage, popularise travel destinations, and generate economic benefits. Additionally, studies have shown that participating in the festivals of a destination whose culture is proximate to their own helps tourists resonate with the destination better. Thus, this study investigates the impact of cultural proximity on destination image and tourists’ festival perception. It
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Investigating why guests choose to use (or not to use) peer-to-peer hospitality services through the behavioral perspective model Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-07-15 Otávio FB Teixeira
This study aimed to combine and systematise the reasons why guests opt to use (or reject) peer-to-peer hospitality services according to recent literature, thus providing practical solutions to strengthen this industry. In this regard, this study performed a comprehensive literature review of 24 studies in the field of tourism and hospitality by (i) applying their findings (Nreasons = 115) to a broad
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Effective airbnb advertising during COVID-19 pandemic: Message format and hypothetical distance Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-07-15 Miju Choi, Youngjoon Choi
Airbnb hosts encounter difficulty in choosing an approach to advertising during unprecedented times caused by the COVID-19 pandemic. This study explores effective Airbnb advertising messages with a particular focus on hypothetical distance based on construal level theory. A 2 (message format: abstract vs. concrete) × 2 (hypothetical distance: low vs. high likelihood of travel) between-subject experiment
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Extending the memorable tourism experience construct: An investigation of tourists’ memorable dark experiences Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-07-11 Seyedasaad Hosseini, Rafael Cortes-Macías, Fernando Almeida-García
Dark tourism is an important part of tourism at some destinations; however, little is known about the factors that influence the overall dark tourism experience. This research aims to contribute to this existing knowledge gap by improving our understanding of the nature of the dark tourism experience and its formation process. Through in-depth, semi-structured interviews with 15 tourists in the war
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Exploring the selfie and distracted gaze of the tourist experience through the lens of online photo-sharing: Where to from here? Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-07-11 Cindy Lee, Scott Richardson, Edmund Goh, Rajka Presbury
The advancement of technology and social networking sites has popularised online photo-sharing, allowing tourists to seamlessly share travel encounters with those who are physically absent. At the same time, focus channelled to cameras and mobile screens limits immersion in the tourist experience and detracts from engagement with various destination elements. As the tourist attention becomes divided
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Antecedents and outcomes of use experience of airport service robot: The stimulus-organism-response (S-O-R) framework Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-07-06 Ching-Fu Chen, Girish V.G.
This study empirically explores passengers’ emotional experience of using airport service robots from the perspective of the stimulus-organism-response (S-O-R) framework. Our proposed model hypothesizes that stimuli, which is the functional value and coolness of using the airport service robots, leads to satisfaction and influences responses such as perceived smartness and word-of-mouth of the airport
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Pride and promotion: Exploring relationships between national identification, destination advocacy, tourism ethnocentrism and destination image Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-06-29 Michael W Lever, Statia Elliot, Marion Joppe
Social media sites are an increasingly popular forum for loyal and engaged destination advocates to promote a place and encourage visitation. Motivation to advocate is related to one's identity, belonging and involvement with a place, factors of particular relevance to residents. Borrowing from the field of social psychology, this study examines the role of national identification as a determinant
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What makes hospitality employers attractive to Gen Z? A means-end-chain perspective Journal of Vacation Marketing (IF 4.0) Pub Date : 2022-06-28 Grzegorz Kapuściński, Nathan Zhang, Rachel Wang
Success in attracting talent in the hospitality industry rests on employers’ ability to project value proposition that closely corresponds with the requirements of its target employees. Despite their importance to the hospitality industry, Gen Z perspectives on employer attractiveness received limited attention in the academic literature. This study applies an employee-centric approach to employer