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Gastronomy and wine tourism transformation towards resilient destinations Tourism Review (IF 7.689) Pub Date : 2024-03-15 Dora Rašan, Marina Laškarin Ažić, Krešimir Mikinac
Purpose The purpose of this study is to develop research questions and explore industry expert perceptions related to the process of transformative changes in post-COVID-19 gastronomy and wine tourism. Design/methodology/approach To achieve this purpose, the authors applied individual and collective brainwriting techniques using the digital whiteboard, Mural. The research questions were answered within
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Tourism academia: a Horizon 2050 paper Tourism Review (IF 7.689) Pub Date : 2024-03-11 Stephen Schweinsberg, David A. Fennell
Purpose The purpose of this paper is to chart the history of tourism academia and offer observations as to its future development in the 21st century. Design/methodology/approach This paper uses a limited review of the literature and the personal reflections of the authors as its main approaches. Findings In reviewing the multi-generational history of tourism academia, it became apparent that whilst
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Mental health and well-being in tourism scholarship: a Horizon 2050 paper Tourism Review (IF 7.689) Pub Date : 2024-03-04 Ermias Kifle Gedecho, Seongseop (Sam) Kim
Purpose This study aims to assess extant research streams to delineate new research directions for tourism stakeholders’ mental health and well-being. Design/methodology/approach A comprehensive review of the literature on various topics related to mental health, well-being, memorable experiences, emotions, community well-being, wellness tourism and sustainable development was conducted. Findings Several
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Positive tourism experiences for human transformation: a Horizon 2050 paper Tourism Review (IF 7.689) Pub Date : 2024-02-28 Barbara Neuhofer
Purpose Through an interdisciplinary lens of positive psychology, this paper aims to explore positive experiences for human transformation, recognising their potential for a positive impact and contribution to the future tourism industry and the Sustainable Development Goals (SDGs). Design/methodology/approach A literature review forms the basis for the present paper. Findings Based on an in-depth
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Tourism crowding and resident approach/avoidance reactions through sustainable tourism: moderating role of proenvironmental behavior Tourism Review (IF 7.689) Pub Date : 2024-02-22 Nizam Ud Din, Shama Nazneen, Barkat Jamil
Purpose In line with the stimulus overload theory, this study seeks a comprehensive understanding of tourism crowding by examining residents’ perceived tourism crowding and their corresponding avoidance and approach reactions through sustainable tourism. In addition, the study aims to investigate whether residents’ proenvironmental behavior moderates’ tourism’s negative impacts on the local ecosystem
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The democratization of tourism distribution: a Horizon 2050 paper Tourism Review (IF 7.689) Pub Date : 2024-02-22 Peter O’Connor
Purpose Emphasizing the critical role of technology-enabled distribution in tourism, this study, a viewpoint, aims to highlight the potential of democratized technologies in readdressing the competitive imbalance between small- and medium-sized tourism enterprises (SMTEs) and their larger peers in today’s online marketplace. By enhancing competitiveness and performance, democratized technologies can
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Risk perception in small- and medium-sized hospitality family enterprises Tourism Review (IF 7.689) Pub Date : 2024-02-15 Gundula Glowka, Robert Eller, Mike Peters, Anita Zehrer
Purpose The vulnerability of the tourism industry to an array of risks, encompassing family-related, small- and medium-sized enterprise-specific, strategic, tourism-specific and external factors, highlights the landscape within which small and medium family enterprises (SMFEs) operate. Although SMFEs are an important stakeholder in the dynamic tourism sector, they are not one homogenous group of firms
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Cruise tourism research: a horizon 2050 paper Tourism Review (IF 7.689) Pub Date : 2024-02-15 Alexis Papathanassis
Purpose This study aims to empower cruise academia to assert their role as enablers, and potentially drivers, of sustainable, responsible and resilient cruise futures. Design/methodology/approach This contribution represents a synthesis and a critical reflection of cruise-related research-review literature over the last four decades, assessing its impact and potential in terms of influencing the evolution
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Social networks and travel intention: the impact of travel content to consumption, social comparison and envy Tourism Review (IF 7.689) Pub Date : 2024-02-13 Xinhua Guan, Zhenxing Nie, Catheryn Khoo, Wentao Zhou, Yaoqi Li
Purpose This study aims to explore the connection between travel content consumption in social networks and social comparison, envy as well as travel intention. It analyzes whether tourists’ travel intention is affected by travel content consumption in social networks, and more importantly, whether social comparison and envy play a mediating role in this process. Design/methodology/approach Data was
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The effects of the minimum wage on the corporate social responsibility of tourism enterprises in China Tourism Review (IF 7.689) Pub Date : 2024-02-12 Tong Wen, Litang Wen, Yunxi Zeng, Ke Zhang
Purpose External institutional policy and its impact on corporate social responsibility (CSR) have been widely discussed by researchers, but its effect still remains controversial. This study aims to use the minimum wage policy as an illustrative example to analyze its impact on the corporate social responsibility (CSR) of tourist enterprises. Furthermore, the research seeks to examine the boundary
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Technological evolution in tourism: a Horizon 2050 perspective Tourism Review (IF 7.689) Pub Date : 2024-02-07 Kaye Kye Sung Chon, Fei Hao
Purpose This study aims to chart the impact of technological advancements on tourism from the post–Second World War era to the present and forecast their influence until 2050. It assesses how technologies have reshaped travel experiences and operations, with a focus on upcoming innovations such as the metaverse, Web 3.0 and AI, and their implications for sustainable and ethical tourism. Design/methodology/approach
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All I know – destination cognitive image latent profile analysis Tourism Review (IF 7.689) Pub Date : 2024-02-06 Marija Bratić, Adam B. Carmer, Miroslav D. Vujičić, Sanja Kovačić, Uglješa Stankov, Dejan Masliković, Rajko Bujković, Danijel Nikolić, Dino Mujkić, Danijela Ćirirć Lalić
Purpose Understanding the multifaceted images of tourism destinations is critical for effective destination marketing and management strategies. Traditional approaches, including conceptualization of destination images or analysis of their antecedents and consequences, are commonly used. This study aims to advocate the inclusion of visitors’ latent profiles based on cognitive images to enrich the evaluation
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Metaversal sustainability: conceptualisation within the sustainable tourism paradigm Tourism Review (IF 7.689) Pub Date : 2024-02-06 Tanja Mihalic
Purpose This paper aims to address the novel phenomenon of tourism in the metaverse and analyse possible scenarios that could influence the resilience of a sustainable tourism paradigm in response to this new phenomenon. Design/methodology/approach Based on Kuhn’s paradigmatic framework, this paper offers an innovative perspective for the integration of new theories and practise-relevant phenomena
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Halal and Islamic tourism: science mapping of present and future trends Tourism Review (IF 7.689) Pub Date : 2024-02-06 Muhammad Ashraf Fauzi, Mohamed Battour
Purpose This study aims to provide a comprehensive and systematic review of halal tourism structure using bibliometric analysis. Halal tourism interest has increased due to the high demand for tourism products adhering to Shariah law. Furthermore, the vast Muslim population has increased the demand for halal tourism products and destination factors in this niche tourism segment. Design/methodology/approach
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Destination authenticity influence on tourists' behavioral intentions, involvement and nostalgic sentiments Tourism Review (IF 7.689) Pub Date : 2024-02-06 Shih-Shuo Yeh, Aliana Man Wai Leong, Chien-Wen Hung, Tzung-Cheng Huan
Purpose This tourism study delves into the universal impact of authenticity on tourists' preferences. This study aims to enhance understanding and present a model delineating authenticity's intricate relationship with behavioral intention, involvement and nostalgia. Design/methodology/approach The research entails administering a sample survey to travelers located in the departure lounge of Macau International
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How do tour guides cope with knowledgeable tourists? Conceptualising knowledge/information asymmetry in tour-guiding contexts Tourism Review (IF 7.689) Pub Date : 2024-02-05 Ivana Rihova, Matthew Alexander
Purpose Tourists’ resource integration both offers opportunities and presents challenges to tourism service providers. Focussing on the tour guide perspective, the purpose of this paper is to explore how tour guides experience knowledge/information-based asymmetry in encounters with tourists and identifies the roles and coping strategies used by guides to facilitate service co-production. Design/methodology/approach
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Metaverse as a booster of tourism transformation towards virtual management strategies Tourism Review (IF 7.689) Pub Date : 2024-01-31 Juan F. Prados-Castillo, Juan Antonio Torrecilla-García, Francisco Liébana-Cabanillas
Purpose The primary objective of this study is to ascertain how Metaverse technologies, primarily virtual reality (VR) and augmented reality (AR), redefine tourism experiences. It aims to delve into the capabilities of these technologies in eliminating conventional physical and economic barriers and enabling virtual exploration of destinations. Additionally, this study seeks to understand how tourism
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Millennials’ interactions with social media content on cruise tourism Tourism Review (IF 7.689) Pub Date : 2024-01-30 Bona KIM, Sut Ieng Lei
Purpose The cruise industry has used technology to attract more millennials than ever before. The progression of social media has transformed the way young individuals gather information for their travel decision-making. Hence, this study aims to investigate the effects of the characteristics of social media – Instagram – on millennials’ trust in and attitudes toward social media content and their
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Resilience dynamics and their determinants: the transition to coronavirus pandemic recovery Tourism Review (IF 7.689) Pub Date : 2024-01-23 Juan Antonio Duro, Melchor Fernández-Fernández, Alejandro Perez-Laborda, Jaume Rosselló
Purpose This study aims to introduce a dynamic perspective of tourism resilience by analyzing tourism demand in Spain during the 2020 and 2021 summers in the context of the COVID-19 pandemic. Design/methodology/approach This study uses regression and Lasso-type methods to demonstrate a great explanatory capacity of past determinants to explain the tourism demand of the Spanish provinces. Findings Results
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Exploring the influence of ChatGPT on tourism behavior using the technology acceptance model Tourism Review (IF 7.689) Pub Date : 2024-01-17 Lior Solomovich, Villy Abraham
Purpose The present study’s aims are twofold: 1) to contribute to theory development by accounting for both personality and trust in the conceptualization of technology acceptance using the technology acceptance model (TAM) as the theoretical framework; and 2) to explore the influence of ChatGPT-integrated chatbots on tourism behavior. Design/methodology/approach The target population for this study
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Consumer animosity in tourism research: a horizon 2050 paper Tourism Review (IF 7.689) Pub Date : 2024-01-15 Villy Abraham
Purpose A growing body of research suggests the detrimental impact animosity will likely have on destination image and intentions to visit. The purpose of this study is to conduct a state-of-the-art literature review to account for observed mixed findings by putting forth research propositions to be tested in future studies. This paper also aims to develop a future research agenda based on gaps identified
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Organizational politics and employee job performance in the tourism and hospitality industry: workplace stress and counterproductive work behavior Tourism Review (IF 7.689) Pub Date : 2024-01-10 Bassam Samir Al-Romeedy, Hazem Ahmed Khairy
Purpose This study aims to explore how job performance (EJP) is affected by employees’ perception of organizational politics (POP). It also investigates the mediating roles of workplace stress (WS) and counterproductive work behavior (CWB). Design/methodology/approach Data was gathered from employees working in category (A) travel agencies and five-star hotels in Egypt. A partial least squares structural
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Metaverse customer journeys in tourism: building viable virtual worlds Tourism Review (IF 7.689) Pub Date : 2023-12-26 Lina Zhong, Zongqi Xu, Alastair M. Morrison, Yunpeng Li, Mengyao Zhu
Purpose This study aims to examine the use of the metaverse in tourism and hospitality to comprehend better how the technology might shape customer journey management, especially relative to information provision, experiences and customer benefits. Design/methodology/approach This explanatory research used a two-stage approach of media analysis and practitioner interviews to analyse the interactions
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Co-creation experience and tourists’ citizenship behavior: challenges of Indonesian ecotourism sector during post-pandemic era Tourism Review (IF 7.689) Pub Date : 2023-12-25 Andriani Kusumawati, Cahya Nova Kurniawan, Mohammad Iqbal
Purpose This study aims to highlight the influence of co-creation experience (CCE) on tourists’ citizenship behavior (TCB), emphasizing the Indonesian ecotourism sector during the post-COVID pandemic. Design/methodology/approach By using a judgmental sampling, data were collected from 150 visitors who visits Indonesian ecotourism resort and acquired the wildlife experience through co-creation process
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Daily vlog-induced tourism: impact of enduring involvement on travel intention Tourism Review (IF 7.689) Pub Date : 2023-12-20 Pei Wu, Yongguang Zou, Dan Jin, Yuan Li, Jianming Zhang
Purpose A daily vlog is a new type of film tourism that has been underexplored in the literature. This study aims to explore the key elements of daily vlogs that trigger a followers’ travel intention within the framework of enduring involvement. The study will highlight the affect-inspiring role of para-social relationships (PSR), extending the scope of film tourism research. Design/methodology/approach
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Accessible tourism: how people with vision impairment and blindness experience tourism and “see” the invisible Tourism Review (IF 7.689) Pub Date : 2023-12-15 Nick Noghan, Peter O’Connor, Marianna Sigala
Purpose Traditionally vision-focused, tourism effectively ignores the other senses. With tourists travelling to “see” places, an understanding of how people with vision impairment or blindness (PwVIB) experience tourism is currently lacking. Borrowing from psychology, this viewpoint proposes innovative research approaches to address this knowledge gap, clarifying how PwVIB psychologically experience
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Going green and staying loyal: how different are generation Z travellers towards green brand loyalty of hotels Tourism Review (IF 7.689) Pub Date : 2023-12-15 A.K. Fazeen Rasheed, Janarthanan Balakrishnan
Purpose This study aims to examine the influence of collectivism, brand prestige and brand identification on green brand loyalty among Generation Z and older generation travellers in India. Loyal consumers are essential for the long-term success of hotels. Design/methodology/approach A single cross-sectional design is used in the study, with a total of 277 Generation Z and 299 Older generation travellers
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Front-desk workforce cultural diversity and its implications for service quality in the accommodation sector: a case from Australia Tourism Review (IF 7.689) Pub Date : 2023-12-12 Titania Suwarto, Christof Pforr, Michael Volgger
Purpose Language and dialect, customs and service attitudes are just a few of the characteristics that make each culture unique. Consequently, the presence of people from different cultures during a service encounter may impact service quality, as what constitutes good service quality is perceived differently across cultures. As a country with a multicultural society, culturally diverse migrants from
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Tourism and the environment in Mexico: evidence of the relationship in the short and long term Tourism Review (IF 7.689) Pub Date : 2023-12-08 Claudia Susana Gómez López, Karla Susana Barrón Arreola
Purpose This study aims to examine the relationship between the environment and tourism flows, as well as the economic variables of the 32 states of Mexico for the period 1999–2019 based on data availability. The related literature studying tourism and environmental impacts is scarce at a national level, with most of them being local case studies. Some international studies find that if the relationship
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Internship and career adaptability: addressing occupational stigma and identity for hospitality management students Tourism Review (IF 7.689) Pub Date : 2023-11-29 Fei Peng, Yaoqi Li, Wenting Xu
Purpose The high turnover rate among interns exacerbates the shortage of human resources in the hospitality industry. This study is based on previous concerns about the impact of occupational stigma and internship on turnover intention. This study aims to explore how the career adaptability of interns influences their perception of occupational stigma and occupational identity. Design/methodology/approach
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Empathic accuracy in artificial intelligence service recovery Tourism Review (IF 7.689) Pub Date : 2023-11-30 Xing’an Xu, Najuan Wen, Juan Liu
Purpose Artificial intelligence (AI) agents have been increasingly applied in the tourism and hospitality industry. However, AI service failure is inevitable. Thus, AI service recovery merits empirical investigation. This study aims to explore how AI empathic accuracy affects customers’ satisfaction in the context of AI service recovery. Design/methodology/approach A moderated mediation model was presented
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Reasons for tourist intention to use e-bike sharing services; an application behavioral reasoning theory (BRT) Tourism Review (IF 7.689) Pub Date : 2023-11-29 Naveed Ahmad, Amran Harun
Purpose This study aims to explore the essential factors of the reason for (RF) and reason against (RA) and their impact on tourist attitudes and intentions to use e-bike sharing services by using a novel approach based on behavioral reasoning theory (BRT). Design/methodology/approach A quantitative method was used to collect data from 292 tourists and analyze the data using the partial least squares
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Privacy concerns in tourism: a systematic literature review using machine learning approach and bibliometric analysis Tourism Review (IF 7.689) Pub Date : 2023-11-28 Hitesh Sharma, Praveen Ranjan Srivastava, Sajjad M. Jasimuddin, Zuopeng Justin Zhang, Ikram Jebabli
Purpose This study aims to provide a comprehensive analysis of the current privacy concerns in the tourism industry by uncovering the key factors leading to such concerns (i.e. smart public services, cyber security issues, consumer behaviour and governance). Using papers from multiple sources, the relationship between technology advancements and tourist’s privacy concerns has been established. Des
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Do football fans care about destinations? The football fans’ travel motivation to sports events and their post-travel behaviours Tourism Review (IF 7.689) Pub Date : 2023-11-30 Mert Öğretmenoğlu, Kartal Doğukan Çıkı, Orhan Akova, Rob Law
Purpose This study aims to explore the relationships amongst football fans’ travel motivations (FFTMs), their satisfaction (SAT), their perceived destination image (PDI) and their behavioural intentions (BIs). On the other hand, the mediating effects of SAT on the relationships among FFTMs, PDI and BIs are analyzed. Design/methodology/approach An approach based on a quantitative research method was
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Tourism demand forecasting: a deep learning model based on spatial-temporal transformer Tourism Review (IF 7.689) Pub Date : 2023-11-28 Jiaying Chen, Cheng Li, Liyao Huang, Weimin Zheng
Purpose Incorporating dynamic spatial effects exhibits considerable potential in improving the accuracy of forecasting tourism demands. This study aims to propose an innovative deep learning model for capturing dynamic spatial effects. Design/methodology/approach A novel deep learning model founded on the transformer architecture, called the spatiotemporal transformer network, is presented. This model
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The artificial intelligence-enabled customer experience in tourism: a systematic literature review Tourism Review (IF 7.689) Pub Date : 2023-11-28 Nada Ghesh, Matthew Alexander, Andrew Davis
Purpose The increased utilization of artificial intelligence-enabled applications (AI-ETs) across the customer journey has transformed customer experience (CX), introducing entirely new forms of the concept. This paper aims to explore existing academic research on the AI-enabled customer experience (AICX), identifying gaps in literature and opportunities for future research in this domain. Design/
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Minimizing conflicts between residents and local tourism stakeholders as a way to achieve sustainable tourism in Prague, Krakow and Braga Tourism Review (IF 7.689) Pub Date : 2023-11-21 Bartłomiej Walas, Adam R. Szromek, Zygmunt Kruczek, Miroslav Rončák
Purpose There is an ongoing discussion on tools that can lead to sustainable tourism, as well as attempts to implement them. In the selection of tools, the attitudes of residents – local stakeholders and their degree of acceptance of such tools should be analysed and taken into account. Some cause conflicts, and hence, the purpose of this study is the comparative analysis of three cities (Prague, Krakow
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Senior citizen tourists’ push and pull motivations: an approach–avoidance perspective Tourism Review (IF 7.689) Pub Date : 2023-11-14 Arun Aggarwal, Vandita Hajra
Purpose The purpose of this study is to pioneer the exploration of approach and avoidance intentions of senior tourists by analyzing push and pull factors. It innovatively categorizes these factors into dual-impact, resilient and facilitative types, surpassing previous research by understanding complex motivations shaping senior travel decisions. Design/methodology/approach Cross-sectional research
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Revenge tourism value co-destruction: the role of resilience and altruism Tourism Review (IF 7.689) Pub Date : 2023-11-14 Chengdan Deng, Huawen Shen, Qi Yan
Purpose Following the trait activation theory, this study aims to shed light on the influence of tourists’ personality traits on their value co-destruction (VCD) behavior in “revenge tourism”, considering the moderating effect of perceived risk as the environment factor. Design/methodology/approach A pilot study (n = 204) was first conducted to check the reliability of the measurement scale and remove
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Tourism live streaming: uncovering the effects of responsiveness and knowledge spillover on travelling intentions Tourism Review (IF 7.689) Pub Date : 2023-11-14 Xiaojiang Zheng, Shixuan Fu
Purpose In tourism live streaming (TLS), streamers strive to capture viewers’ attention by responding quickly to viewers’ requests and providing tourism-related knowledge. However, the effectiveness of such practices in the TLS context remains unclear. Accordingly, based on flow theory, this study aims to uncover the effects of responsiveness and knowledge spillover on viewers’ travelling intentions
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Modeling wine consumer typology, motivation, satisfaction and loyalty: Wine tourism destination visitors vs residents in Florida Tourism Review (IF 7.689) Pub Date : 2023-11-14 Asli D.A. Tasci, Wei Wei, Robin M. Back
Purpose This study aimed to identify both visitors’ and residents’ general wine consumer typology as well as their typology specific to a wine destination, Florida, and investigated the influences of these typologies on consumer motivation to visit a winery in Florida and their motivations’ influences on their satisfaction with the winery visit and loyalty in the way of likelihood to revisit. Desi
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Tourism metaverse from the attribution theory lens: a metaverse behavioral map and future directions Tourism Review (IF 7.689) Pub Date : 2023-11-09 Thowayeb Hassan, Mahmoud Ibraheam Saleh
Purpose This study aims to highlight the importance of using attribution theory in metaverse tourism research. The study addresses the lack of clarity regarding the attribution theory’s dimensions (locus, stability, controllability) potential application in the metaverse tourism context. Design/methodology/approach This study uses a comprehensive exploration of the research gap by searching top-tier
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Mapping 30 years of tourism and hospitality research in the Arab world: a review based on bibliometric analysis Tourism Review (IF 7.689) Pub Date : 2023-11-06 Ramzi Al Rousan, Nermin Khasawneh, Sujood
Purpose The Arab world has witnessed a remarkable surge in the growth of its tourism and hospitality (T&H) industry, positioning it as a vital cornerstone for sustainable development. However, an exclusive bibliometric analysis of T&H research contributed by the Arab world has not yet been conducted in the past 30 years, that is, 1993–2022. Therefore, the purpose of this study is to provide a first-of-its-kind
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Effects of AI ChatGPT on travelers’ travel decision-making Tourism Review (IF 7.689) Pub Date : 2023-11-01 Jeong Hyun Kim, Jungkeun Kim, Seongseop (Sam) Kim, Tadesse Bekele Hailu
Purpose This paper aims to investigate travelers’ intentions to use ChatGPT and the influential factors affecting their decision-making. Design/methodology/approach Four studies were conducted to test three hypotheses. Four groups of respondents totaling 593 (Study 1), 337 (Study 2), 374 (Study 3) and 385 (Study 4) survey participants were used for data analyses. Findings Overall, the findings confirmed
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Impacts of energy communities on tourism: benefits and functions towards green transition Tourism Review (IF 7.689) Pub Date : 2023-11-01 Uglješa Stankov, Miroslav D. Vujičić, Adam B. Carmer
Purpose The purpose of this paper is to draw attention to energy communities (ECs) in the tourism domain as voluntary initiatives combining noncommercial aims with environmental and social community objectives. ECs offer a range of potential benefits for local communities, tourism providers and destinations, including reduced energy costs, enhanced sustainability practices and a unique selling point
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Metaverse tourism and Gen-Z and Gen-Y’s motivation: “will you, or won’t you travel virtually?” Tourism Review (IF 7.689) Pub Date : 2023-10-31 Jiale Zhang, Farzana Quoquab, Jihad Mohammad
Purpose Guided by the self-determination theory and theory of planned behaviour, this study aims to examine the determinants of participating in metaverse tourism for Gen Z and Gen Y. Design/methodology/approach The cross-sectional method was used to collect data from 248 respondents from Gen Z and Gen Y tourists. The research model was evaluated using the partial least squares-structural equation
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The impact of changing seasons on in-destination tourist behaviour Tourism Review (IF 7.689) Pub Date : 2023-10-27 Bob McKercher, Bruce Prideaux, Michelle Thompson
Purpose The purpose of this paper is to develop a conceptual framework that examines the impacts of changing seasons on tourism. Design/methodology/approach The paper presents a conceptual process model of the impact of seasons on all aspects of in-destination tourist behaviour. The model is developed from the literature and is then tested using Cairns, Australia as a case study. Findings Seasons influence
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Tourism e-commerce live streaming: the effects of live streamer authenticity on purchase intention Tourism Review (IF 7.689) Pub Date : 2023-10-24 Yun Liu, Xin Sun
Purpose This paper aims to explore the impact of live streamer authenticity (LSA) on purchase intention in tourism e-commerce live streaming, with a focus on boundary conditions and underlying mechanisms. Design/methodology/approach The data collected from 451 participants were analyzed using structural equation modeling. Findings This paper found that four dimensions of LSA – sincerity, truthfulness
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Moderating role of intrinsic motivation in managing the consequences of workplace ostracism Tourism Review (IF 7.689) Pub Date : 2023-10-24 Lata Bajpai Singh
Purpose This study aims to investigate the indirect effects of workplace ostracism on service performance and on employees’ procrastination behaviour via job insecurity and the intention to sabotage. It further examines the moderating effect of intrinsic motivation between ostracism and job insecurity and ostracism and intention to sabotage. Design/methodology/approach The empirical data were collected
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Images’ features and Airbnb listing price: the mediation effect of visual aesthetic perception Tourism Review (IF 7.689) Pub Date : 2023-10-23 Mingming Hu, Lijing Lin, Minkun Liu, Shuai Ma
Purpose This study aims to explore image-based visual price determinants (image features and visual aesthetic perception) and how image features affect Airbnb listing price on a sharing accommodation platform. Design/methodology/approach The study uses an SOR model and a hedonic price model to examine the connections between the characteristics of image features, visual aesthetic perception and Airbnb
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Transforming museums with technology and digital innovations: a scoping review of research literature Tourism Review (IF 7.689) Pub Date : 2023-10-17 Aaron Tham, Yulin Liu, Poh Theng Loo
Purpose This study aims to survey the existing body of knowledge about digital innovation within museums. Academic and practitioner interest in digital innovation has been piqued as technological advances that enable the rapid personalisation of information to cater towards increasingly sophisticated end-user expectations. Yet, the literature on digital innovation in the museum environment appears
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Asymmetric effects of wellness destination and wellness facility attributes on tourist satisfaction Tourism Review (IF 7.689) Pub Date : 2023-10-13 Josip Mikulić, Maja Šerić, Damir Krešić
Purpose This study aims to provide insight into the determinants of wellness tourism satisfaction, thereby taking a nonlinear approach regarding the relationships between attribute-level performance of wellness facility attributes, on the one hand, and wellness destination attributes, on the other hand, and global wellness tourist satisfaction. In addition, scores of impact range are calculated to
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Does workplace incivility affect travel agency performance through innovation, organizational citizenship behaviors, and organizational commitment? Tourism Review (IF 7.689) Pub Date : 2023-10-12 Bassam Samir Al-Romeedy, Shaymaa El-Sisi
Purpose The purpose of this study is to evaluate the impact of workplace incivility on innovation, organizational citizenship behaviors, organizational commitment and performance in travel agencies. The study also aims at exploring the mediating roles of innovation, organizational citizenship behaviors and organizational commitment in the relationship between workplace incivility and performance.
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Hotel employees’ intention to stay through psychological contract fulfillment and positive emotions in post-lockdown era Tourism Review (IF 7.689) Pub Date : 2023-10-06 Anushree Mehta (Karani), Sunita Mall, Tanvi Kothari, Revati Deshpande
Purpose The study aims to investigate hotel employees’ intentions to stay in industry with the mediating role of psychological contract fulfilment (PCF) and moderating role of positive emotions and position held (frontline employees vs managers) in post-lockdown era. Design/methodology/approach The study has followed quantitative approach following the cross-sectional design. 414 respondents of hotel
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Digital tourism research: a bibliometric visualisation review (2002–2023) and research agenda Tourism Review (IF 7.689) Pub Date : 2023-10-02 Zhiyong Li, Mingmin Huo, Tingting Huo, Hemin Luo
Purpose This study aims to review the diversified existing literature on digital tourism from 2002 to 2023 using bibliometric analysis to present a holistic review of the current scientific structure of digital tourism and sets the future research agenda. Design/methodology/approach A detailed search of 646 SSCI articles collected from the Web of Science Core Collection (WOSCC) database was analysed
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The interplay of sensory and non-sensory factors in food tourism experiences Tourism Review (IF 7.689) Pub Date : 2023-10-02 Birgit Muskat, Girish Prayag, Sameer Hosany, Gang Li, Quan Vu, Sarah Wagner
Purpose Food is a key element in tourism experiences. This study aims to investigate the interplay of sensory and non-sensory factors in food tourism experiences and models their influence on satisfaction and behavioural intentions. Design/methodology/approach The study focuses on the culinary experiences of 304 tourists dining at ethnic restaurants and uses causal relationship discovery modelling
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Gamification impact on tourists’ pro-sustainability intentions: integration of technology acceptance model (TAM) and the theory of planned behaviour (TPB) Tourism Review (IF 7.689) Pub Date : 2023-09-26 Mahmoud Abou Kamar, Azza Maher, Islam Elbayoumi Salem, Ahmed Mohamed Elbaz
Purpose This study used an integrated model that incorporates the Technology Acceptance Model (TAM) and the Theory of Planned Behaviour (TPB) to empirically investigate how eco-gamification stimulates users' sustainability knowledge and, consequently, their pro-sustainable intentions through the mediating roles of sustainable knowledge and psychological and social norms. Thus, the study aims to examine
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Marketing horti-tourism and rural development for leveraging tourism agenda 2030: a perspective article Tourism Review (IF 7.689) Pub Date : 2023-09-26 Iddrisu Mohammed, Mahmoud Abdulai Mahmoud, Robert Ebo Hinson
Purpose This paper aims to draw the attention of the academic scholars to how marketing of horti-tourism can take action to contribute to tourism agenda 2030. Design/methodology/approach Reviewing literature on tourism, this paper builds a case for marketing horti-tourism based on the research gaps in literature, and future research directions are proposed to aid in the achievement of tourism agenda
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Norms and consumer behaviors in tourism: a systematic literature review Tourism Review (IF 7.689) Pub Date : 2023-09-26 Allah Wasaya, Catherine Prentice, Aaron Hsiao
Purpose This paper aims to review norms and their relationship with consumer behavior in the tourism sector. The review aims to identify gaps in relation to various norms and their impact on the literature to provide future research recommendations. Design/methodology/approach A systematic literature review method was used to analyze norms in consumer behavior research within the context of tourism
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Women empowerment in tourism: progressing the research agenda Tourism Review (IF 7.689) Pub Date : 2023-09-26 Fani Efthymiadou, Anna Farmaki
Purpose This review paper aims to contribute to the growing literature on women empowerment in tourism by identifying knowledge gaps that may offer opportunities for further research. Design/methodology/approach A critical review of the literature on women empowerment in tourism was conducted. Findings The review reveals four knowledge gaps in relation to methodology, geographical location, study context