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Vendor capabilities development in blockchain sourcing: A parallel play approach J. Inf. Technol. (IF 5.6) Pub Date : 2024-01-04 Yu Ji, Wenyu (Derek) Du, Shan L. Pan
Vendor capabilities development has been an important research stream in the information systems (IS) sourcing literature. The existing research, which was based on the context of implementing centralized enterprise systems, focused on the adoption of deliberate learning and implicit learning, with the assumption that effective selection between these two learning approaches is sufficient for service
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IT’s a matter of trust: Literature reviews and analyses of human trust in information technology J. Inf. Technol. (IF 5.6) Pub Date : 2024-01-04 Mary C Lacity, Sebastian W Schuetz, Le Kuai, Zachary R Steelman
Trust is one of the most important constructs for understanding the adoption of information technologies (IT). In this paper, we review and analyze two literatures on the construct of human trust in IT artifacts and in the entities that source, operate, and govern IT. The first literature review focuses on defining of the construct of trust across a range of disciplines. Our analysis of this literature
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Acceptable nudge strategies to incentivize the use of wearables and physiolytics at work: A Q-methodology examination J. Inf. Technol. (IF 5.6) Pub Date : 2023-05-15 Tobias Mettler, Stefan Stepanovic
The Covid-19 pandemic has increased the pressure on organizations to ensure health and safety in the workplace. An increasing number of organizations are considering wearables and physiolytics devi...
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The Influence of Social Norms on Expressing Sympathy in Social Media J. Inf. Technol. (IF 5.6) Pub Date : 2023-04-13 Valerie Graf-Drasch, Henner Gimpel, Lukas Bonenberger, Marlene Blass
Increasingly, people are turning to social media to express grief. By and large, however, the social media community can do little more than improvise reactions, not quite sure how to use the old f...
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The past, present and future of (net) neutrality: A state of knowledge review and research agenda J. Inf. Technol. (IF 5.6) Pub Date : 2023-04-04 Christian Hildebrandt, Lukas Wiewiorra
For almost two decades, the debate on net neutrality influences the governance of the Internet infrastructure operated by Internet service providers and has spurred an enormous body of academic lit...
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Metacognitive Skills in Low-Code App Development: Work-Integrated Learning in Information Systems Development J. Inf. Technol. (IF 5.6) Pub Date : 2023-03-31 Sabine Matook, Yazhu Maggie Wang, Nuria Köppel, Simon Guerin
Low-code platforms can provide a learning environment that integrates academic theory with practical experiences, allowing students to experience real-world ISD projects. Such a pedagogy is known a...
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The aestheticization of business processes: visualizing their Gestalt for collective thinking J. Inf. Technol. (IF 5.6) Pub Date : 2023-03-16 Monika Blattmeier
Business processes, simply defined by Davenport as “structures for action”, organize the creation of value in a company. In addition to being carried out visibly, processes also have an inner dimen...
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A Framework to Support Robotic Process Automation J. Inf. Technol. (IF 5.6) Pub Date : 2023-03-10 Diogo Farinha, Ruben Pereira, Rafael Saraiva Almeida
With the increasing demand for digitalization, organizations look to emerging technologies such as Robotic Process Automation (RPA) to increase their business performance. This makes it essential t...
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Tensions in transfer, translation and transformation of information: A sociomaterial perspective on heterogeneous work arrangements J. Inf. Technol. (IF 5.6) Pub Date : 2023-03-02 Lars Mathiassen, katrin jonsson, Jonny Holmstrom
Although sociomaterial theorizing has provided important insights into how digital technologies enable or constrain behavior in organizational contexts, there is a need to advance theory to better ...
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From Transformation to Normalisation: An Exploratory Study of a Large-Scale Agile Transformation J. Inf. Technol. (IF 5.6) Pub Date : 2023-03-02 Noel Carroll, Kieran Conboy, Xiaofeng Wang
Following the highly pervasive and effective use of agile methods at the team level, many software organisations now wish to replicate this success at the organisational level, adopting large-scale...
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Leveraging paradigms to foster theoretical contributions in information systems research J. Inf. Technol. (IF 5.6) Pub Date : 2023-03-02 Philippe Marchildon, Pierre Hadaya
Despite all our theorizing efforts and the importance that we and our major IS journals ascribe to theory development, making theoretical contributions to our field remains challenging. Recognizing...
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Innovative theory in the digital age: Clarifying our positions J. Inf. Technol. (IF 5.6) Pub Date : 2023-02-14 Varun Grover, Kalle Lyytinen
In this paper, we respond to Baiyere, Berente and Avital (2023) who misinterpret portions of our article. In this essay, we engage in a dialog with these authors and clarify our positions and even ...
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What is the Metaverse and Who Seeks to Define it? Mapping the Site of Social Construction J. Inf. Technol. (IF 5.6) Pub Date : 2023-02-09 Mateusz Dolata, Gerhard Schwabe
The Metaverse has become a buzz-phrase among tech businesses. Facebook's rebranding to Meta is symptomatic of this. Many firms and other actors are trying to shape visions of the Metaverse, leading...
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On digital theorizing, clickbait research, and the cumulative tradition J. Inf. Technol. (IF 5.6) Pub Date : 2023-02-02 Abayomi Baiyere, Nicholas Berente, Michel Avital
The pursuit of novel and indigenous digital theories is a thought-provoking call by Grover and Lyytinen. Such a piece is direly needed, and we hope it will spark a reinvigoration of the field. Howe...
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When Harry, the Human, Met Sally, the Software Robot: Metaphorical Sensemaking and Sensegiving around an Emergent Digital Technology J. Inf. Technol. (IF 5.6) Pub Date : 2023-01-30 Angsana A. Techatassanasoontorn, Lena Waizenegger, Bill Doolin
Robotic process automation (RPA) is often used in organisational digitalisation efforts to automate work processes. RPA, and the software robots at its heart, is an equivocal and contentious techno...
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Toward a Taxonomy of Corporate Data Protection Malpractices and Their Causal Mechanisms: A Regulatory View J. Inf. Technol. (IF 5.6) Pub Date : 2023-01-26 Haiping Zhao, Na Jiang, Zhao Cai, Eric T.K. Lim, Chee-Wee Tan
Corporate data protection malpractices are not uncommon, especially in contemporary technological environments. Embracing a regulatory view, this study attempts to advance a taxonomy of prevailing ...
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Institutional pressures and RegTech challenges for banking: The case of Money Laundering and Terrorist Financing in Lebanon J. Inf. Technol. (IF 5.6) Pub Date : 2023-01-10 HOUNAYDA BAKHOS DOUAIHY, Frantz Rowe
As banks face heightened levels of regulatory challenges, many of them, especially those in developing countries, are struggling to maintain their reputations. This paper addresses the following qu...
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Identifying the Patterns: Towards a Systematic Approach to Digital Platform Regulation J. Inf. Technol. (IF 5.6) Pub Date : 2022-12-06 Alexander Gleiss, Konrad Degen, Key Pousttchi
Digital platforms have proven to be efficient matchmakers in our networked economy and society. However, their tremendous potential is a double-edged sword, and concerns about their malpractices an...
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Building Data Management Capabilities to Address Data Protection Regulations: Learning from EU-GDPR J. Inf. Technol. (IF 5.6) Pub Date : 2022-11-10 Clément Labadie, Christine Legner
The European Union’s General Data Protection Regulation (EU-GDPR) has initiated a paradigm shift in data protection toward greater choice and sovereignty for individuals and more accountability for...
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Keeping pace with the digital age: Envisioning information systems research as a platform J. Inf. Technol. (IF 5.6) Pub Date : 2022-09-30 Thomas Grisold, Waldemar Kremser, Jan Mendling, Jan Recker, Jan vom Brocke, Bastian Wurm
In this paper, we respond to Grover and Lyytinen (2022). We agree with them that the advent of the digital age is calling for a reconsideration of the role of theory and theorizing. We also think t...
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Reflections on statistical significance and practical importance in information systems research J. Inf. Technol. (IF 5.6) Pub Date : 2022-07-05 Andrew Burton-Jones
This is an invited commentary on a paper by Sen et al. (forthcoming). I explain how their paper provides a useful reminder of the need to communicate the practical importance of statistical finding...
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Regulation of Data-driven Market Power in the Digital Economy: Business Value Creation and Competitive Advantages from Big Data J. Inf. Technol. (IF 5.6) Pub Date : 2022-07-04 Victoria Fast, Daniel Schnurr, Michael Wohlfarth
An incorrect version of this manuscript was published online and has been temporarily removed.
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To regulate or not to regulate: unravelling government institutional work towards AI regulation J. Inf. Technol. (IF 5.6) Pub Date : 2022-07-04 Olga Kokshagina, Pauline Charlotte Reinecke, Stan Karanasios
An incorrect version of this manuscript was published online and has been temporarily removed.
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Governmental Regulation and Digital Infrastructure Innovation: The Mediating Role of Modular Architecture J. Inf. Technol. (IF 5.6) Pub Date : 2022-07-04 Stefan Henningsson, Ben Eaton
An incorrect version of this manuscript was published online and has been temporarily removed.
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Big Tech’s power, political corporate social responsibility, and regulation J. Inf. Technol. (IF 5.6) Pub Date : 2022-06-30 Juho Lindman, Jukka Makinen, Eero Kasanen
An incorrect version of this manuscript was published online and has been temporarily removed.
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IT-based Regulation of Personal Health: Nudging, Mobile Health Apps and Personal Health Data J. Inf. Technol. (IF 5.6) Pub Date : 2022-06-24 Elizabeth Davidson, Jenifer Winter, Mike Chiasson
An incorrect version of this manuscript was published online and has been temporarily removed.
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Information systems as a nexus of information technology systems: A new view of information systems practice J. Inf. Technol. (IF 5.6) Pub Date : 2022-06-20 Richard L Baskerville, Robert M Davison, Mala Kaul, Julien Malaurent, Louie HM Wong
The close relationship between the concepts of information systems and information technology creates issues for researchers. Usefully distinguishing between the concepts is problematic. We investi...
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Orchestrating a digital platform ecosystem to address societal challenges: A robust action perspective J. Inf. Technol. (IF 5.6) Pub Date : 2022-06-07 Atta Addo
Orchestration of digital platform ecosystems has been well examined in the context of markets and the private sector where an orchestrator is a resourceful firm exploiting commercial opportunities ...
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Discuss practical importance of results based on interval estimates and p-value functions, not only on point estimates and null p-values J. Inf. Technol. (IF 5.6) Pub Date : 2022-06-03 Valentin Amrhein, Sander Greenland
It has long been argued that we need to consider much more than an observed point estimate and a p-value to understand statistical results. One of the most persistent misconceptions about p-values ...
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Digitalization of multisensory collective activity: The case of virtual wine tasting J. Inf. Technol. (IF 5.6) Pub Date : 2022-05-16 Leona Chandra Kruse, Katharina Drechsler
Wine tasting is a multisensory collective activity because it involves other senses in addition to sight and hearing. The importance of these multiple senses for wine tasting makes it more challenging to digitalize than other collective activities. We conducted an ethnography and used a semiotic analysis to explore the strategies to digitalize wine tasting sessions. In so doing, we examined how small
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Conflating relevance with practical significance and other issues: Commentary on Sen, Smith, and Van Note’s “statistical significance versus practical importance in information systems research” J. Inf. Technol. (IF 5.6) Pub Date : 2022-04-27 Kaveh Mohajeri, Mostafa Mesgari, Allen S Lee
Expanding on the current debate on the issues of statistical and practical significance in information systems research, where the article by Sen, Smith, and Van Note is a recent contribution, this commentary cautions against conflating relevance with practical significance. We emphasize that relevance is 1) about the real-world usefulness of research findings rather than their impressiveness for the
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Selecting on statistical significance and practical importance is wrong J. Inf. Technol. (IF 5.6) Pub Date : 2022-04-22 Blakeley B. McShane,Andrew Gelman
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The Pursuit of Innovative Theory in the Digital Age J. Inf. Technol. (IF 5.6) Pub Date : 2022-04-05 Varun Grover, Kalle Lyytinen
Grover & Lyytinen (2015) urged to reassess the Information System (IS) field’s exclusive dependence on reference theories and to engage more in blue-ocean theorizing. From its inception, such need has been latent in the field, because it deals with novel, fast changing, complex, and systemic phenomena that is hard to account with received theory. We note in this essay that the need for innovative theorizing
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Blockchain: from Bitcoin to the Internet of Value and beyond J. Inf. Technol. (IF 5.6) Pub Date : 2022-02-23 Mary C Lacity
Abstract: Information Systems (IS) scholars have made significant contributions to blockchain knowledge since blockchain technologies were first implemented in 2009 with the launch of Bitcoin. The overarching espoused aim of blockchain technologies is the decentralization of power over the Internet. Peer-to-peer payments were the first applications, followed by platforms for decentralized applications
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Interoperability in the era of digital innovation: An information systems research agenda J. Inf. Technol. (IF 5.6) Pub Date : 2022-02-07 Daniel Hodapp, André Hanelt
Digital innovation enables new forms of cyber-physical innovation based on digital business ecosystems. However, the realization of the opportunities arising from such innovation substantially hinges on interoperability, that is, the ability of two or more systems to exchange information and understand that exchanged information. While interoperability is a long-standing topic in research and practice
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Improving the governance of information technology: Insights from the history of Internet governance J. Inf. Technol. (IF 5.6) Pub Date : 2022-02-01 Neena Pandey, Rahul De’, MN Ravishankar
Governance of the Internet is a matter of global importance and concern. The multi-stakeholder (MS) and multilateral (ML) forms have been presented as two competing and plausible models of Internet governance. Drawing on actor–network theory (ANT) and building on an interpretive case study of rich archival data, this paper examines how the focal actor’s (i.e. the U.S. government’s) beliefs influence
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Rethinking online friction in the information society J. Inf. Technol. (IF 5.6) Pub Date : 2022-01-19 Marcus Tomalin
A recurrent mantra of the technology industry is that all forms of ‘friction’ should be eliminated from online interactions (especially commercial transactions). In this context, ‘friction’ refers to any unnecessary retardation of a process or activity that delays the user accomplishing a desired action. This broad category can therefore include online adverts that link to the wrong webpages, pop-up
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Stakes, positions and logics: An institutional field analysis of cross-border health IT policy J. Inf. Technol. (IF 5.6) Pub Date : 2021-12-16 Wendy L Currie, Jonathan JJM Seddon
The concepts field and habitus are used widely and variably in institutional theory. The intellectual antecedents are found in the work of the French Sociologist, Pierre Bourdieu. This study presents a field-level analysis of pan-European policy on cross-border health information technology. Using field theory and institutional theory, we situate field as a multi-level concept which extends institutional
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Statistical significance versus practical importance in information systems research J. Inf. Technol. (IF 5.6) Pub Date : 2021-12-15 Ananya Sen, Gary Smith, Claire Van Note
It has been reported that many empirical papers published in prestigious journals in economics, psychology, and medicine prioritize statistical significance over practical importance. We investigate whether the same is true of articles published in the MIS Quarterly, a top-tier information systems journal.
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Steps toward a digital ecology: ecological principles for the study of digital ecosystems J. Inf. Technol. (IF 5.6) Pub Date : 2021-11-18 Attila Márton
The notion of digital ecosystems has become a fruitful metaphor for examining the effects of digitalization across boundaries of organization, industry, lifeworld, mind, and body. In business-economic terms, the metaphor has inspired IS research into new business models, while in engineering terms, it has led to important insights into the design and governance of digital platforms. Studying digital
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Digital assemblages, information infrastructures, and mobile knowledge work J. Inf. Technol. (IF 5.6) Pub Date : 2021-10-28 Mohammad Hossein Jarrahi, Steve Sawyer, Ingrid Erickson
We theorize mobile knowledge workers’ uses of digital and material resources in support of their working practices. We do so to advance current conceptualizations of both “information infrastructures” and “digital assemblages” as elements of contemporary knowledge work. We focus on mobile knowledge workers as they are (increasingly) self-employed (e.g., as freelancers, entrepreneurs, temporary workers
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Making sense of continuous development of digital infrastructures J. Inf. Technol. (IF 5.6) Pub Date : 2021-10-09 Karen Osmundsen, Bendik Bygstad
Continuous development extends the agile approach and focuses on bringing valuable services to users with the aim of achieving a continuous flow of learning and development in short cycles. The objective of this work is to theorize the idea of continuous development in the context of digital infrastructure evolution and explore the organizational interactions underlying continuous development. By drawing
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Artificial intelligence and the conduct of literature reviews J. Inf. Technol. (IF 5.6) Pub Date : 2021-10-08 Gerit Wagner, Roman Lukyanenko, Guy Paré
Artificial intelligence (AI) is beginning to transform traditional research practices in many areas. In this context, literature reviews stand out because they operate on large and rapidly growing volumes of documents, that is, partially structured (meta)data, and pervade almost every type of paper published in information systems research or related social science disciplines. To familiarize researchers
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The anatomy of ‘fake news’: Studying false messages as digital objects J. Inf. Technol. (IF 5.6) Pub Date : 2021-08-26 Ali Khan, Kathryn Brohman, Shamel Addas
Public concern about ‘fake news’ skyrocketed following the 2016 US presidential election and the Brexit referendum, and has only intensified since then. A burgeoning body of research on the topic is emerging, and conceptual clarity is vital for this research to converge into a cumulative body of knowledge; the purpose of this article is to underline and address some of the conceptual clutter and ambiguities
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EXPRESS: Capabilities for Value Co-Creation and Value Capture in Emergent Platform Ecosystems: A Longitudinal Case Study of SAP’s Cloud Platform J. Inf. Technol. (IF 5.6) Pub Date : 2021-06-10 Maximilian Schreieck, Manuel Wiesche, Helmut Krcmar
Companies across industries are shifting toward a platform ecosystem strategy. By leveraging cloud computing technologies, companies aim to benefit from collaboration with a wide range of third-party developers within emergent platform ecosystems. To succeed, these companies need to develop new organizational capabilities to co-create and capture value in platform ecosystems. To understand what capabilities
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Exploring technological instantiation of regulatory practices in engtangled financial markets J. Inf. Technol. (IF 5.6) Pub Date : 2021-06-10 Wendy Currie, Jonathan Seddon
The literature on the sociology of financial markets and institutional theory promotes concepts of field, networks, performativity, agencement and financial entropy. This study builds a conceptual model of technological instantiation of regulatory practices in financial markets. We observe how asset management firms instantiate technology as a material and social artefact to regulate the actions and
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Workplace Cyberbullying: A Criminological and Routine Activity Perspective J. Inf. Technol. (IF 5.6) Pub Date : 2021-06-10 Sixuan Zhang, Dorothy Leidner, Xin Cao, Ning Liu
Extant research on the antecedents of workplace cyberbullying pays little attention to the role of perpetrator traits in influencing workplace cyberbullying, as well as the unique occurrence context that distinguishes workplace cyberbullying with juvenile cyberbullying, workplace bullying, and adult cyberbullying in general. To fill these gaps, we consider the antecedents of workplace cyberbullying
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Algorithmic Pollution: Making the Invisible Visible J. Inf. Technol. (IF 5.6) Pub Date : 2021-05-11 Olivera Marjanovic, Dubravka Cecez-Kecmanovic, Richard Vidgen
In this paper, we focus on the growing evidence of unintended harmful societal effects of automated algorithmic decision-making (AADM) in transformative services (e.g., social welfare, healthcare, education, policing and criminal justice), for individuals, communities and society at large. Drawing from the long-established research on social pollution, in particular its contemporary ‘pollution-as-harm’
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Algorithmic Audiencing: Why we need to rethink free speech on social media J. Inf. Technol. (IF 5.6) Pub Date : 2021-05-11 Kai Riemer, Sandra Peter
Social media platforms, such as Facebook, are today’s agoras, the spaces where public discourse takes place. Freedom of speech on social media has thus become a matter of concern, with calls for better regulation. Public debate revolves around content moderation, seen by some as necessary to remove harmful content, yet as censorship by others. In this paper we argue that the current debate is exclusively
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Digital infrastructure evolution as generative entrenchment: The formation of a core-periphery structure J. Inf. Technol. (IF 5.6) Pub Date : 2021-05-11 Joan Rodon, Ben Eaton
This paper empirically investigates the process by which a digital infrastructure evolved and took the architectural form of a digital platform as a core-periphery structure over a 20-year pe-riod. Our study pays special attention to the developmental dependencies of the components of the infrastructure’s installed base and how the interdependencies between the platform core and periphery evolve over
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Investigating the Determinants of Inter-Organizational Information Sharing Within Criminal Justice: A Context-Mechanism-Outcome Approach J. Inf. Technol. (IF 5.6) Pub Date : 2021-05-11 Federico Iannacci, Boyka Simeonova, Peter Kawalek
Focusing on inter-organizational information sharing in criminal justice, it is found that, while poor project management leads to unsuccessful inter-organizational information sharing, a recipe for success is more demanding as it requires both compatible technologies and good project management implemented either by means of a top-down approach of strategic alignment or an emergent approach of bottom-up
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Behavioral Economics in Information Systems Research: Critical Analysis and Research Strategies J. Inf. Technol. (IF 5.6) Pub Date : 2021-05-11 David Arnott, Shijia Gao
Theories of decision-making have long been important foundations for information systems (IS) research and much of IS is concerned with information processing for decision making. The discipline of behavioral economics (BE) provides the dominant contemporary approach for understanding human decision-making. Therefore, it is logical that IS research that involves decision making should consider BE as
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Distributed IT Championing: a Process Theory J. Inf. Technol. (IF 5.6) Pub Date : 2021-05-11 Bogdan Negoita, Yasser Rahrovani, Liette Lapointe, Alain Pinsonneault
Championing is key to the success of an IT implementation. Recently, changes in the nature of technologies used in organizational contexts and changing organizational structures call for a renewed focus on IT championing in order to explain its distributed nature. Following an analytic induction approach and drawing from semi-structured interviews with 37 practitioners (physicians, residents, nurses
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Algorithmic Pollution: Making the Invisible Visible J. Inf. Technol. (IF 5.6) Pub Date : 2021-05-11 Olivera Marjanovic, Dubravka Cecez-Kecmanovic, Richard Vidgen
In this paper, we focus on the growing evidence of unintended harmful societal effects of automated algorithmic decision-making (AADM) in transformative services (e.g., social welfare, healthcare, education, policing and criminal justice), for individuals, communities and society at large. Drawing from the long-established research on social pollution, in particular its contemporary ‘pollution-as-harm’
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Toward replication study types for design science research J. Inf. Technol. (IF 5.6) Pub Date : 2021-04-28 Alfred Benedikt Brendel, Tim-Benjamin Lembcke, Jan Muntermann, Lutz M Kolbe
In design science research, two important challenges exist to achieve greater influence in research and practice: (1) foster frequent reuse of artifacts and design theories and (2) increase knowledge accumulation in the field. In this article, we argue that replication studies could support the accumulation and development of design theories to reach a state that encourages reuse of artifacts and design
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Influencing information systems practice: The action principles approach applied to robotic process and cognitive automation J. Inf. Technol. (IF 5.6) Pub Date : 2021-04-01 Mary Lacity, Leslie Willcocks, Daniel Gozman
The article formalizes an action principles approach for investigating and influencing the adoption of emerging information systems phenomena, particularly for new technologies. It draws upon recent research into robotic process and cognitive automation to demonstrate the concepts and methodology for a further mode of research into practice that is distinguishable from action research and design science
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Data science in organizations: Conceptualizing its breakthroughs and blind spots J. Inf. Technol. (IF 5.6) Pub Date : 2021-02-26 Jacob L Cybulski, Rens Scheepers
The field of data science emerged in recent years, building on advances in computational statistics, machine learning, artificial intelligence, and big data. Modern organizations are immersed in data and are turning toward data science to address a variety of business problems. While numerous complex problems in science have become solvable through data science, not all scientific solutions are equally
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Instantiation: Reconceptualising the role of technology as a carrier of organisational strategising J. Inf. Technol. (IF 5.6) Pub Date : 2021-02-26 João Baptista, Alexander D Wilson, Robert D Galliers
Technology is often used by senior management as an instrument to deliver strategy by influencing day-to-day activities within organisations. We study how local teams appropriate strategy through the use of technology, specifically in instances where it is rigid and single purposed. We show that technology has the potential to act as a carrier of strategic intent. We theorise local practices of appropriation
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Understanding the global diffusion of B2B E-commerce (B2B EC): An integrated model J. Inf. Technol. (IF 5.6) Pub Date : 2021-02-20 Abdallah Alsaad, Abdallah Taamneh, Ismail Sila, Hamzah Elrehail
Using institutional theory, this study offers an integrated framework that describes the diffusion of business-to-business e-commerce within a country. The model specifies the role of national institutional frameworks, international institutional pressures, and market complexity in business-to-business e-commerce diffusion. We test this model using archival, cross-sectional data from 146 countries