Sudbury (J Appl Prob 22:443–446, 1985) showed for the Maki–Thompson model of rumour spreading that the proportion of the population never hearing the rumour converges in probability to a limiting constant (approximately equal to 0.203) as the population size tends to infinity. We extend the analysis to a generalisation of the Maki–Thompson model.

We consider the important decay parameter issue for a Markovian bulk-arrival and bulk-service queue which stops at reaching the first m states. The results obtained in this paper are a significant generalization of the ones obtained in Chen et al. (Queueing Syst 66:275–311, 2010). The exact value of the decay parameter is obtained. Based on the results obtained in this paper, we provide a practical

A well-known Itô formula for finite-dimensional processes, given in terms of stochastic integrals with respect to Wiener processes and Poisson random measures, is revisited and is revised. The revised formula, which corresponds to the classical Itô formula for semimartingales with jumps, is then used to obtain a generalisation of an important infinite-dimensional Itô formula for continuous semimartingales

Under the last-in, first-out (LIFO) discipline, jobs arriving later at a class always receive priority of service over earlier arrivals at any class belonging to the same station. Subcritical LIFO queueing networks with Poisson external arrivals are known to be stable, but an open problem has been whether this is also the case when external arrivals are given by renewal processes. Here, we show that

Consider a population of customers, each of which needs to decide independently when to arrive to a facility that provides a service during a fixed period of time, say a day. This is a common scenario in many service systems such as a bank, lunch at a cafeteria, music concert, flight check-in and many others. High demand for service at a specific time leads to congestion that comes at a cost, for examlple

We study a sequence of single server queues with customer abandonment (\(GI/GI/1+GI\)) under heavy traffic. The patience time distributions vary with the sequence, which allows for a wider scope of applications. It is known Lee and Weerasinghe (Stochastic Process Appl 121(11):2507–2552, 2011) and Reed and Ward (Math Oper Res 33(3):606–644, 2008) that the sequence of scaled offered waiting time processes

We provide a survey of so-called shot-noise queues: queueing models with the special feature that the server speed is proportional to the amount of work it faces. Several results are derived for the workload in an M/G/1 shot-noise queue and some of its variants. Furthermore, we give some attention to queues with general workload-dependent service speed. We also discuss linear stochastic fluid networks

We introduce a new approximation procedure to improve the accuracy of matrix analytic methods when using truncated queueing models to analyse infinite buffer systems. This is accomplished through emulating the presence of unobserved waiting customers beyond the finite buffer that are able to immediately enter the system following an observed customer’s departure. We show that this procedure results

To reduce carbon emission in the transportation sector, there is currently a steady move taking place to an electrified transportation system. This brings about various issues for which a promising solution involves the construction and operation of a battery swapping infrastructure rather than in-vehicle charging of batteries. In this paper, we study a closed Markovian queueing network that allows

This work deals with the stationary analysis of two-dimensional partially homogeneous nearest-neighbour random walks. Such random walks are characterized by the fact that the one-step transition probabilities are functions of the state-space. We show that stationary behaviour is investigated by solving a finite system of linear equations, two matrix functional equations, and a functional equation with

In this paper, we consider a \(\text {Cox}/G_t/\infty \) infinite server queueing model in a random environment. More specifically, the arrival rate in our server is modeled as a highly fluctuating stochastic process, which arguably takes into account some small timescale variations often observed in practice. We prove a homogenization property for this system, which yields an approximation by an \(M_t/G_t/\infty

The proliferation of smart devices, computational and storage resources is predicted to continue aggressively in the near future. Such “networked” devices and resources which are distributed in a physical space and provide services are collectively referred to as a distributed service network. Assigning users or applications to available resources is important to sustain high performance of the distributed

Order-independent (OI) queues, introduced by Berezner et al. (Queueing Syst 19(4):345–359, 1995), expanded the family of multi-class queues that are known to have a product-form stationary distribution by allowing for intricate class-dependent service rates. This paper further broadens this family by introducing pass-and-swap (P&S) queues, an extension of OI queues where, upon a service completion

In this article, a special case of two coupled M/G/1-queues is considered, where two servers are exposed to two types of jobs that are distributed among the servers via a random switch. In this model, the asymptotic behavior of the workload buffer exceedance probabilities for the two single servers/both servers together/one (unspecified) server is determined. Hereby, one has to distinguish between

Motivated by the trade-off issue between delay performance and energy consumption in modern computer and communication systems, we consider a single-server queue with phase-type service requirements and with the following two special features: Firstly, the service speed is a piecewise constant function of the workload. Secondly, the server switches off when the system becomes empty, only to be activated

We investigate the behavior of equilibria in an M/M/1 feedback queue where price- and time-sensitive customers are homogeneous with respect to service valuation and cost per unit time of waiting. Upon arrival, customers can observe the number of customers in the system and then decide to join or to balk. Customers are served in order of arrival. After being served, each customer either successfully

This paper presents an analysis of the stochastic recursion \(W_{i+1} = [V_iW_i+Y_i]^+\) that can be interpreted as an autoregressive process of order 1, reflected at 0. We start our exposition by a discussion of the model’s stability condition. Writing \(Y_i=B_i-A_i\), for independent sequences of nonnegative i.i.d. random variables \(\{A_i\}_{i\in {\mathbb N}_0}\) and \(\{B_i\}_{i\in {\mathbb N}_0}\)

We provide a novel expression of the scale function for a Lévy process with negative phase-type jumps. It is in terms of a certain transition rate matrix which is explicit up to a single positive number. A monotone iterative scheme for the calculation of the latter is presented and it is shown that the error decays exponentially fast. Our numerical examples suggest that this algorithm allows us to

Pay-for-priority is a common practice in congestion-prone service systems. The extant literature on this topic restricts attention to the case where the only epoch for customers to purchase priority is upon arrival, and if customers choose not to upgrade when they arrive, they cannot do so later during their wait. A natural alternative is to let customers pay and upgrade to priority at any time during

The Adaptive MaxWeight policy achieves optimal throughput for switches with nonzero reconfiguration delay and has been shown to have good delay performance in simulation. In this paper, we analyze the queue length behavior of a switch with nonzero reconfiguration delay operating under the Adaptive MaxWeight. We first show that the Adaptive MaxWeight policy exhibits a weak state space collapse behavior

Admission control and service rate speedup may be used during periods of congestion to minimize customer waiting in different service settings. In a healthcare setting, this can mean sending patients to alternative care facilities that may take more time and/or provide less ideal treatment. While waiting can be detrimental to patient outcomes, strategies used to control congestion can also be costly

The traditional approach when looking for a symmetric equilibrium behavior in queueing models with strategic customers who arrive according to some stationary arrival process is to look for a strategy which, if used by all, is also a best response of an individual customer under the resulting stochastic steady-state conditions. This description lacks a key component: a proper definition of the set

We consider an acyclic network of single-server queues with heterogeneous processing rates. It is assumed that each queue is fed by the superposition of a large number of i.i.d. Gaussian processes with stationary increments and positive drifts, which can be correlated across different queues. The flow of work departing from each server is split deterministically and routed to its neighbors according

We present a broad literature survey of parameter and state estimation for queueing systems. Our approach is based on various inference activities, queueing models, observations schemes, and statistical methods. We categorize these into branches of research that we call estimation paradigms. These include: the classical sampling approach, inverse problems, inference for non-interacting systems, inference

A broad class of parallel server systems is considered, for which we prove the steady-state asymptotic independence of server workloads, as the number of servers goes to infinity, while the system load remains sub-critical. Arriving jobs consist of multiple components. There are multiple job classes, and each class may be of one of two types, which determines the rule according to which the job components

We study the problem of strategic choice of arrival time to a single-server queue with opening and closing times when there is uncertainty regarding service speed. A Poisson population of customers choose their arrival time with the goal of minimizing their expected waiting times and are served on a first-come first-served basis. There are two types of customers that differ in their beliefs regarding

Datacenter operations today provide a plethora of new queueing and scheduling problems. The notion of a “job” has become more general and multi-dimensional. The ways in which jobs and servers can interact have grown in complexity, involving parallelism, speedup functions, precedence constraints, and task graphs. The workloads are vastly more variable and more heavy-tailed. Even the performance metrics

This paper introduces non-cooperative games on a network of single server queues with fixed routes. A player has a set of routes available and has to decide which route(s) to use for its customers. Each player’s goal is to minimize the expected sojourn time of its customers. We consider two cases: a continuous strategy space, where each player is allowed to divide its customers over multiple routes

The workload of a generalized n -site asymmetric simple inclusion process (ASIP) is investigated. Three models are analyzed. The first model is a serial network for which the steady-state Laplace–Stieltjes transform (LST) of the total workload in the first k sites ( $$k\le n$$ k ≤ n ) just after gate openings and at arbitrary epochs is derived. In a special case, the former (just after gate openings)

Understanding the impact of the queue length information on the behavior of customers is nowadays a hot topic for strategic queueing problems. Particularly, it is important to understand how this information impacts the equilibrium behavior and therefore global performance metrics in order to give some recommendations to service providers for optimizing their objective. Recent works are focused on

Queues can be seen as a service facility where quality of service (QoS) is an important measure for the performance of the system. In many cases, the queue implements the optimal admission control (either discounted or average) policy in the presence of holding/congestion cost and revenue collected from admitted customers. In this paper, users offer an arrival rate at stationarity that depends on the

We consider an infinite sequence consisting of agents of several types and goods of several types, with a bipartite compatibility graph between agent and good types. Goods are matched with agents that appear earlier in the sequence using FCFS matching, if such are available, and are lost otherwise. This model may be used for two sided queueing applications such as ride sharing, web purchases, organ

In standard queues, when there are waiting customers, service completions are followed by service commencements. In retrial queues, this is not the case. In such systems, customers try to receive service at a time of their choosing, or the server seeks the next customer for a non-negligible time. In this note, we consider a hybrid model with both a finite standard queue and an orbit. While in the orbit

This paper studies tight upper bounds for the mean and higher moments of the steady-state waiting time in the GI/GI/1 queue given the first two moments of the interarrival-time and service-time distributions. We apply the theory of Tchebycheff systems to obtain sufficient conditions for classical two-point distributions to yield the extreme values. These distributions are determined by having one mass

We consider a discrete-time d-dimensional process \(\{{\varvec{X}}_n\}=\{(X_{1,n},X_{2,n},\ldots ,X_{d,n})\}\) on \({\mathbb {Z}}^d\) with a background process \(\{J_n\}\) on a countable set \(S_0\), where individual processes \(\{X_{i,n}\},i\in \{1,2,\ldots ,d\},\) are skip free. We assume that the joint process \(\{{\varvec{Y}}_n\}=\{({\varvec{X}}_n,J_n)\}\) is Markovian and that the transition probabilities

We consider an $$M/M/1/{\overline{N}}$$ observable non-customer-intensive service queueing system with unknown service rates consisting of strategic impatient customers who make balking decisions and non-strategic patient customers who do not make any decision. In the queueing game amongst the impatient customers, we show that there exists at least one pure threshold strategy equilibrium in the presence

In recent years, a number of models involving different compatibilities between jobs and servers in queueing systems, or between agents and resources in matching systems, have been studied, and, under Markov assumptions and appropriate stability conditions, the stationary distributions have been shown to have product forms. We survey these results and show how, under an appropriate detailed description

Service systems often feature multiple classes of customers with different service needs and multiple pools of servers with different skillsets. How to efficiently match customers of different classes with servers of different skillsets is of great importance to the management of these systems. In this survey, we review works on skill-based routing in queues. We first summarize key insights on routing/scheduling

Stochastic networks with complex structures are key modelling tools for many important applications. In this paper, we consider a specific type of network: retrial queueing systems with priority. This type of queueing system is important in various applications, including telecommunication and computer management networks with big data. The system considered here receives two types of customers, of

This paper studies an extension of Naor’s model in which there is parameter uncertainty. In particular, the arrival rate is known, to customers and system managers, only through its distribution. For the observable case, the relationship between the optimal individual threshold and the thresholds for a social optimizer or revenue maximizer does not change from the classical model with a known arrival

This paper considers an unobservable two-site tandem queueing system attended by an alternating server. We study the strategic customer behaviour under two threshold-based operating policies, applied by a profit-maximizing server, while customers’ strategic behaviour and server’s switching costs are taken into account. Under the Exact-N policy, in each cycle the server first completes service of N

In this note we prove that the speed of convergence of the workload of a L\'evy-driven queue to the quasi-stationary distribution is of order $1/t$. We identify also the Laplace transform of the measure giving this speed and provide some examples.

We study a system of taxis and customers with Poisson arrivals and exponential patience times. We model a delayed matching process between taxis and customers using a matching rate $$\theta $$ as follows: if there are i taxis and j customers in the system, the next pairing will occur after an exponential amount of time with rate $$\theta i^{\delta _1}j^{\delta _2}$$ ( $$\delta _1, \delta _2 \in (0

We analyze a discrete-time two-class queueing system with a single server which is alternately available for only one customer class. The server is each time allocated to a customer class for a geometrically distributed amount of time. Service times of the customers are deterministically equal to 1 time slot each. During each time slot, both classes can have at most one arrival. The bivariate process

Motivated by growing applications in two-sided markets, we study a parallel matching queue with reneging. Demand and supply units arrive to the system and are matched in an FCFS manner according to a compatibility graph specified by an N-system. If they cannot be matched upon arrival, they queue and may abandon the system as time goes by. We derive explicit product forms of the steady state distributions

We study a modified Markovian bulk-arrival and bulk-service queue incorporating general state-dependent control. The stopped bulk-arrival and bulk-service queue is first investigated, and the relationship between this stopped queue and the full queueing model is examined and exploited. Using this relationship, the equilibrium behaviour for the full queueing process is studied and the probability generating

Let $\xi_1,\xi_2,\ldots$ be independent, identically distributed random variables with infinite mean $\mathbf E[|\xi_1|]=\infty.$ Consider a random walk $S_n=\xi_1+\cdots+\xi_n$, a stopping time $\tau=\min\{n\ge 1: S_n\le 0\}$ and let $M_\tau=\max_{0\le i\le \tau} S_i$. We study the asymptotics for $\mathbf P(M_\tau>x),$ as $x\to\infty$.

Many service systems use technology to notify customers about their expected waiting times or queue lengths via delay announcements. However, in many cases, either the information might be delayed or customers might require time to travel to the queue of their choice, thus causing a lag in information. In this paper, we construct a neutral delay differential equation model for the queue length process

Bulk-service multi-server queues with heterogeneous server capacity and thresholds are commonly seen in several situations such as passenger transport or package delivery services. In this paper, we develop a novel decomposition-based solution approach for such queues using arguments from renewal theory. We then obtain the distribution of the waiting time measure for multi-type server systems. We also

We consider Poisson streams of exponentially distributed jobs arriving at each edge of a hypergraph of queues. Upon arrival, an incoming job is routed to the shortest queue among the corresponding vertices. This generalizes many known models such as power-of- d load balancing and JSQ (join the shortest queue) on generic graphs. We prove that stability in this model is achieved if and only if there

The idea behind the recently introduced “age-of-information” performance measure of a network message processing system is that it indicates our knowledge regarding the “freshness” of the most recent piece of information that can be used as a criterion for real-time control. In this foundational paper, we examine two such measures, one that has been extensively studied in the recent literature and

Donsker’s theorem is perhaps the most famous invariance principle result for Markov processes. It states that, when properly normalized, a random walk behaves asymptotically like a Brownian motion. This approach can be extended to general Markov processes whose driving parameters are taken to a limit, which can lead to insightful results in contexts like large distributed systems or queueing networks

We consider a model for transitory queues in which only a finite number of customers can join. The queue thus operates over a finite time horizon. In this system, also known as the $$\Delta _{(i)}/G/1$$ Δ ( i ) / G / 1 queue, the customers decide independently when to join the queue by sampling their arrival time from a common distribution. We prove that, when the queue satisfies a certain heavy-traffic

Abstract We study a model of wireless networks where users move at speed $$\theta \ge 0$$θ≥0, which has the original feature of being defined through a fixed-point equation. Namely, we start from a two-class processor-sharing queue to model one representative cell of this network: class 1 users are patient (non-moving) and class 2 users are impatient (moving). This model has five parameters, and we

This paper considers a multi-type fluid queue with priority service. The input fluid rates are modulated by a Markov chain, which is common for all fluid types. The service rate of the queue is constant. Various performance measures are derived, including the Laplace–Stieltjes transform and the moments of the stationary waiting time of the fluid drops and the queue length distributions. An Erlangization-based

It has long been conjectured that the tight upper bound for the mean steady-state waiting time in the GI/GI/1 queue given the first two moments of the interarrival-time and service-time distributions is attained asymptotically by two-point distributions. The two-point distribution for the interarrival time has one mass point at 0, but the service-time distribution involves a limit; there is one mass

We investigate the stability condition of a multiserver queueing system. Each customer needs simultaneously a random number of servers to complete the service. The times taken by each server are independent. The input flow is assumed to be a regenerative one. The service time has an exponential, phase-type or hyper-exponential distribution. The stability criteria for the models are established. It

We study a Markovian single-server ticket queue where, upon arrival, each customer can draw a number from a take-a-number machine, while the number of the customer currently being served is displayed on a panel. The difference between the above two numbers is called the “virtual queue length.” We consider a nonhomogeneous population of customers comprised of two types: “regular” and “strategic.” Upon

We consider a general k -dimensional discounted infinite server queueing process (alternatively, an incurred but not reported claim process) where the multivariate inputs (claims) are given by a k -dimensional finite-state Markov chain and the arrivals follow a renewal process. After deriving a multidimensional integral equation for the moment-generating function jointly to the state of the input at

We analyze the time-dependent behavior of various types of infinite-server queueing systems, where, within each system we consider, jobs interact with one another in ways that induce batch departures from the system. One example of such a queue was introduced in the recent paper of Frolkova and Mandjes ( Stochastic Models , 2019) in order to model a type of one-sided communication between two users