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Editor’s Introduction Int. J. Electronic Commer. (IF 5.0) Pub Date : 2024-02-20 Vladimir Zwass
Published in International Journal of Electronic Commerce (Vol. 28, No. 1, 2024)
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Introduction to the Special Section: Blockchain and Nonfungible Tokens in Electronic Commerce Int. J. Electronic Commer. (IF 5.0) Pub Date : 2024-02-20 Kevin Craig, Valeria Sadovykh, David Sundaram, Gabrielle Peko Guest Editors
Published in International Journal of Electronic Commerce (Vol. 28, No. 1, 2024)
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Designing a Blockchain-Based Data Market and Pricing Data to Optimize Data Trading and Welfare Int. J. Electronic Commer. (IF 5.0) Pub Date : 2024-01-30 Ingrid Bauer-Hänsel, Qianyu Liu, Claudio J. Tessone, Gerhard Schwabe
While a wealth of potentially valuable data is generated and stored every year, many businesses suffer from inefficiencies, information asymmetries, and high storage costs, and lack knowledge on ho...
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Redefining the Customer Service Relationship Through Blockchain Int. J. Electronic Commer. (IF 5.0) Pub Date : 2024-01-18 Aaron M. French, Marten Risius
Blockchain is an emerging technology that may fundamentally alter the way in which customers and companies interact. However, there is still uncertainty toward use cases in the distinct aspects of ...
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NFTByBrands: Value Identification Framework for Analysis and Design of NFT Initiatives Int. J. Electronic Commer. (IF 5.0) Pub Date : 2024-01-18 Claire Deventer, Victor Amaral de Sousa, Lhorie Pirnay
Nonfungible tokens (NFTs) are digital certificates of ownership that can be attached to virtual or physical assets. Recently, they have become increasingly popular, especially with the advent of th...
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Discrete Emotion Synchronicity and Video Engagement on Social Media: A Moment-to-Moment Analysis Int. J. Electronic Commer. (IF 5.0) Pub Date : 2024-01-03 Dinghao Xi, Jilei Zhou, Wei Xu, Liumin Tang
Although previous studies have identified several discrete emotion features that drive video diffusion on social media, little research has viewed the video consumption experience as a continuous c...
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Detecting Fake Online Reviews: An Unsupervised Detection Method With a Novel Performance Evaluation Int. J. Electronic Commer. (IF 5.0) Pub Date : 2024-01-03 Yuchen Pan, Lu Xu
Fake reviews are critical issues in the online world, as they affect the credibility of e-commerce platforms and undermine consumers’ trust. Therefore, fake-review detection is of great significanc...
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The Interaction Between Information Disclosure Strategy and Channel Structure in Platform Retailing: The Role of Product Returns Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-11-09 Mengli Li, Li Wan
Different information disclosure formats have been implemented to solve the severe product-return issue in platform retail. Considering the significant impact of channel structure choice on the inf...
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The Impact of Discrepancies between Offerors’ Self-Disclosure and Customers’ Reviews on Online Sales of Experiences in Sharing Economy Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-11-09 Yiru Wang, Yilong Zheng, Xun Xu
Experience sharing is becoming popular as customers increasingly respond to the rapid platform technology development. However, because of format diversity and quality variation, customers refer to...
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Heterophily or Homophily of Social Media Influencers: The Role of Dual Parasocial Relationships in Impulsive Buying Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-11-09 Qian Hu, Zhao Pan, Yaobin Lu, Bin Wang
The proliferation of social media platforms has empowered social media influencers to trigger impulsive buying behavior among consumers. The effectiveness of social media influencers relies on thei...
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Editor’s Introduction Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-11-09 Vladimir Zwass
Published in International Journal of Electronic Commerce (Vol. 27, No. 4, 2023)
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Innovating With the Customer: Co-Creation Motives in Online Communities Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-11-09 Zeynep Didem Nohutlu, Basil G. Englis, Aard J. Groen, Efthymios Constantinides
This study identifies and classifies the motivations and benefits consumers gain from participating in co-creation activities in online communities by conducting a systematic literature review and ...
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Improving Sales in Online Auctions: The Impact of Emphasizing Corporate Social Responsibility in Item Descriptions Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-09-13 Andrew S. Manikas, James R. Kroes, Shaunn Mattingly, Garrett A. McBrayer
This study explores how emphasizing corporate social responsibility (CSR) in item descriptions relates to purchasing decisions for consumers buying goods through online auctions. We leverage herd m...
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Editor’s Introduction Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-07-16 Vladimir Zwass
Published in International Journal of Electronic Commerce (Vol. 27, No. 3, 2023)
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This Product Seems Better Now: How Social Media Influencers’ Opinions Impact Consumers’ Post-failure Responses Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-07-16 Anshu Suri, Bo Huang, Sylvain Sénécal
ABSTRACT Extant research on social media influencers primarily focuses on the prepurchase stage (i.e., how influencers affect consumers’ purchase intentions), while overlooking the postpurchase stage. In this research, we investigate how the valence of an influencer’s product review can impact consumers’ affective states after a dissatisfactory experience with the product. Specifically, two rival hypotheses
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Influence of Online Reviews on the Dynamics of Product Quality and Pricing in a Competitive Market Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-07-09 Cui Zhao, Xiaoshuai Peng
We study dynamic quality and pricing strategies in an e-platform with firm competition and online reviews by developing a two-period game-theoretical model. The results show that in equilibrium, on...
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When Should Competing Mobile Telecom Carriers Provide Sponsored Data Plans Under Cross-Side Network Effects? Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-07-04 Chongkai Wang, Minqiang Li, Haiyang Feng, Nan Feng
The competition among mobile telecom carriers, serving as two-sided market platforms, is becoming more intensive in recent years. To gain additional profits from Internet content providers, mobile ...
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How Uncertain Promotions Affect Inaction Inertia in an Online Retail Context Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-07-03 Shiu-Li Huang, Yu-Min Zhao
ABSTRACT E-tailers often use different types of promotions to increase consumers’ willingness to buy. However, little research has been done to explore how to reduce inaction inertia caused by online promotions. Inaction inertia refers to the condition in which people who have missed a previously attractive opportunity are less likely to accept the current less attractive opportunity. This study explores
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Sensory-enabling Technology in M-commerce: The Effect of Haptic Stimulation on Consumer Purchasing Behavior Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-07-03 Margot Racat, Daria Plotkina
ABSTRACT Haptics are innovative sensory-enabling technologies that can be used to improve consumers’ online shopping experiences. These technologies can be used in addition to other actual sensory stimulation, such as visual and auditory. However, little is known of how the addition of haptics affects consumers’ mobile shopping behavior. Therefore, this article examines the effect of the presence of
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Editor’s Introduction Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-04-07 Vladimir Zwass
Published in International Journal of Electronic Commerce (Vol. 27, No. 2, 2023)
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The Brushing Game in Online Marketplaces Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-04-07 Yue Liu, Minghui Jiang, Hang Wu
ABSTRACT We study a pervasive fraudulent strategy, called “brushing,” employed by retailers operating in e-commerce platforms: Retailers place fake orders of their own products to inflate sales and boost the visibility of their store links in search results. Using a duopolistic pricing game with heterogeneous consumer search behavior, we show that the retailer at a more prominent position in product
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Sincere or Falsehearted? Investigation of Online Reviews and Merchant Response Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-04-07 Xiaolin Li, Li Ma, Benjiang Lu, Kexin Huang
ABSTRACT Academia and industry widely believe that merchants’ customized response is an indispensable tool for handling online reviews, particularly negative reviews caused by service failures. However, whether merchants actually fulfill the promises they make in their responses remains unclear. On the basis of the literature on online reviews and service recovery, this study utilizes a series of textual
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The Online Retailer’s Randomized Pricing Strategy to Compete With an Offline Retailer Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-04-07 Jianghua Wu, Chenchen Zhao
ABSTRACT Online businesses have become an important sector of the retail industry, generating fierce competition with traditional offline retailers. In light of the growing online retail channels, we have designed a randomized pricing strategy for the online retailer, as the offline retailer’s price remains unchanged over an infinite period. This study compares two competing retailers’ pricing strategies
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Product Pricing and Design Strategy in Platform-Based Collaborative Innovation With Cognitive Bias Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-04-07 Siyuan Zhu, Shaofu Du, Tengfei Nie, Yangguang Zhu
ABSTRACT Collaborative innovation, in which multiple companies try to incorporate content generated by consumers into new product development, is becoming increasingly popular. The fact that overconfidence usually increases with more data means that companies integrating large amounts of consumer-generated content in collaborative innovation have a strong tendency to be overconfident. We study the
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Cooperation Mode Selection and Information Sharing in a Fresh Produce Supply Chain With Freshness-Keeping Effort Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-04-07 Bin Dan, Yu Tian, Xumei Zhang, Molin Liu, Songxuan Ma
ABSTRACT This article considers a fresh produce supply chain where the supplier provides freshness-keeping effort and the e-commerce platform owns private demand information. The supplier can choose to cooperate with the platform in reselling or agency selling mode, and the platform can choose whether to share information. Considering that demand is affected mainly by freshness and price, we model
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Enhancing Relationships Through Online Brand Communities: Comparing Posters and Lurkers Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-02-07 Sahar Mousavi, Stuart Roper
ABSTRACT This study establishes the importance of considering both posters (interactive members) and lurkers (non-interactive members) for a clearer understanding of online brand communities. Based on organizational support theory and social identity theory, this study proposes a model a model that illustrates the impacts of perceived brand support in brands’ online communities upon members’ community
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Editor’s Introduction Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-02-07 Vladimir Zwass
Published in International Journal of Electronic Commerce (Vol. 27, No. 1, 2023)
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The Use of Inside-Out and Outside-In Big Data Analytics on E-Platforms: Performance Impacts and Heterogeneity Analysis Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-02-07 Yuan Liu, Yuzhu Zheng, June Wei, Yang Yang
ABSTRACT Big data has brought unprecedented opportunities and challenges, prompting global firms to grow big data analytics (BDA) investments, especially in a turbulent business environment. However, there is insufficient empirical evidence in scholarly research on whether and how using BDA functions of various types creates business value. The current study divides BDA into inside-out and outside-in
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Cooperative Advertising in Dual-Channel Supply Chain Under Asymmetric Demand Information Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-02-07 Jianghua Wu, Yan Zong, Xin Liu
ABSTRACT This study investigates cooperative advertising and retailers’ demand- information sharing in a dual-channel supply chain consisting of a manufacturer and a retailer, where the manufacturer sells products through a traditional retail channel and a direct online channel. Owing to the spillover effect of advertising, the manufacturer pays local advertising expenditure at a certain ratio to pump
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Cooperation or Co-Opetition? Optimal Offline Showroom Partnership for an Online Manufacturer Under Information Asymmetry Int. J. Electronic Commer. (IF 5.0) Pub Date : 2023-02-07 Haiyue Zhang, Xumei Zhang, Bin Dan, Ronghua Sui
ABSTRACT When an online manufacturer suffers from demand reduction and product return caused by product fit uncertainty, it could display products in a retailer’s store to provide the chance for consumers to examine whether the product fits their needs. According to whether the product the retailer sells is noncompetitive or competitive, this study considers that there are cooperation and co-opetition
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How Feature Changes of a Dominant Ad Platform Shape Advertisers’ Human Agency Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-12-26 Joni Salminen, Bernard J. Jansen, Mekhail Mustak
ABSTRACT Businesses are increasingly delegating activities in the advertising process to dominant online advertising platforms. This delegation yields the ad platforms tremendous power, akin to the principal–agent dilemma discussed in economics. One of the major platforms is called Google Ads—this platform is the focal point of our study. Over the years, Google has made substantial changes to its platform’s
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Harnessing the Power of Defaults Now and Forever? The Effects of Mood and Personality Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-11-27 Emmanouela Manganari, Evangelos Mourelatos, Nikos Michos, Efthalia Dimara
ABSTRACT Opt-in, opt-out, and forced choice are the three policies most frequently used to engage consumers’ willingness to receive e-mail communication. This research examines the effectiveness and the persistence of these policies in engaging consumer consent to receive e-mail communication, while the effects of consumer mood and personality traits are embedded in the research framework. Three experiments
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When Faster Online Delivery Backfires: Examining the Negative Consequences of Split Deliveries Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-11-27 Daniel Brylla, Gianfranco Walsh
ABSTRACT Online retailers assume that customers expect speedy delivery. To ensure that customers receive at least part of the order sooner, they often split deliveries into smaller quantities, spread out over different dates. Yet split deliveries may increase customers’ hassle costs, such that they have to receive multiple deliveries, as well as their perceptions of environmental harms due to more
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Editor’s Introduction Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-11-27 Vladimir Zwass
Published in International Journal of Electronic Commerce (Vol. 26, No. 4, 2022)
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Factors Influencing User-Idea Selection in Open Innovation Communities Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-11-27 Qingfeng Zeng, Lanlan Zhang, Qian Guo, Wei Zhuang, Weiguo Fan
ABSTRACT It is becoming an important innovation strategy for firms to gather the user-idea extensively through open innovation communities (OICs). However, screening out valuable ideas from massive user ideas in an OIC is a huge challenge for the firm. It is very important to identify the relevant factors that influence user-idea selection. Drawing upon persuasion theory, we develop a conceptual model
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How to Achieve Maximum Participation of Users in Technical Versus Nontechnical Online Q&A Communities? Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-11-27 Sohaib Mustafa, Wen Zhang
ABSTRACT Low user participation in online questions-and-answers (Q&A) communities to contribute knowledge is a serious threat to the sustainability of online forums. This subject is rarely addressed in the context of content shared at these forums. Furthermore, no study has introduced solutions to reduce low participation exclusively considering participants’ age, gender, and education level. User
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Competition Between Two-Sided Platforms With Quality-Based Subsidization Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-11-27 Qi Fu, Gaoyan Lyu
ABSTRACT We study platform competition in two-sided markets, where consumers value not only the number of providers on the other side of platforms but also their quality. In this context, enhancing provider quality is critical in the competition, and platforms may incentivize high-quality providers to join the platforms with a subsidy. The article examines a two-stage competition game between two platforms
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Editor’s Introduction Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-06-24 Vladimir Zwass
Published in International Journal of Electronic Commerce (Vol. 26, No. 3, 2022)
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The Effect of Incidental Prices in Online Display Ads on Consumer Internal Reference Price Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-06-24 Hamid Shaker, Sylvain Sénécal, Yany Grégoire, Sihem Taboubi
ABSTRACT The main objective of this research is to investigate how price information in online display advertisements affects the consumer’s internal reference price (IRP). The internet context differs from prior pricing research contexts in which consumers allocate all or none of their conscious attention to price stimuli. In this context, consumers allocate some of their attention to ads, but they
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What Influences Online Sales Across Different Types of E-Commerce Platforms Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-06-24 Hongyan Dai, Qin Xiao, Nina Yan, Xun Xu, Tingting Tong
ABSTRACT The prosperity of the platform economy has facilitated online sales. This study investigates the influential factors of online sales across the online-to-offline (O2O) on-demand and traditional business-to-consumer (B2C) platforms. Our empirical evidence is based on data with a large sample size on two of the largest e-commerce platforms in China: an O2O on-demand platform and a traditional
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Links and effects of channel integration in the prepurchase and purchase stages of omnichannel retailers Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-06-24 Bernhard Swoboda, Nils Fränzel
ABSTRACT Sales channel integration is promising, but consumers likely respond to integrations in various stages of the consumer journey differently. Therefore, it is valuable to analyze how omnichannel firms profit from perceived channel integration effects in stages of the consumer journey and whether they need to account for the increasing online shopping experience. The authors propose a theory-based
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Relationship between Social Exchanges and Financial Performance: Examining a Virtual Community Sponsored by a Cloud Provider Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-06-24 Zhengzhong Shi
ABSTRACT To attract a stream of potential clients and transform them into competent cloud adopters for sustained growth, cloud providers (CPs) sponsor YouTube virtual communities to build an interactive knowledge base and manage client relationships. This study investigates both the long- term equilibrium and the short-term dynamics of the relationships between social exchanges in CP sponsored virtual
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Consumer Fraud in Online Shopping: Detecting Risk Indicators through Data Mining Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-06-24 Tobias Knuth, Dennis C. Ahrholdt
ABSTRACT Consumer fraud in online shopping has become a major problem and severe challenge for online retailers. However, detection lags behind — for academia and practice — and data-driven knowledge about risk indicators in transaction data is still very limited. Thus, this study focuses on the empirical data-based identification of consumer fraud risk indicators and combinations in online shopping
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Editor’s Introduction Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-05-02 Vladimir Zwass
(2022). Editor’s Introduction. International Journal of Electronic Commerce: Vol. 26, No. 2, pp. 147-148.
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The Emergence of a Sharing Market: Pricing, Supply, and Consumption Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-05-02 Ling Ding, Juan Feng, Xiuwu Liao, Lu Yang
ABSTRACT The emerging sharing economy increases the utilization of existing products/services, reduces the consumption of new resources, and gets more popular in recent years. We consider a market where consumers are differentiated by their preference for the product and develop an analytical model to study how a person-to-person (P2P) sharing market (ideal or imperfect) affects the manufacturer’s
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How Electronic Word of Mouth Matters in Peer-to-Peer Accommodation: The Role of Price and Responsiveness Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-05-02 Fuzhen Liu, Kee-hung Lai, Jiang Wu, Xin (Robert) Luo
ABSTRACT Under information asymmetry, electronic word of mouth (eWOM) is crucial to understanding customer experience in peer-to-peer (P2P) accommodation. However, the topics of what dimensions are included in eWOM and how these dimensions determine sales performance from a contingency perspective remain starkly underinvestigated. Drawing upon trust transfer theory and signaling theory, we identify
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Outcomes of Cyber-Victimization and Bystander Reactions in Online Brand Communities Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-05-02 Nuttakon Ounvorawong, Jan Breitsohl, Ben Lowe, Des Laffey
ABSTRACT Online brand communities such as Facebook fan pages show an increasing level of cyber-victimization, which is where a community member is bullied by another member. Based on the cyber-victimization literature in psychology, we designed an experiment that explores how cyber-victimization affects three commercial outcomes, namely, a victim’s positive word-of-mouth intentions, community satisfaction
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How to Enhance Vendor-Specific Perceived Effectiveness of E-Commerce Institutional Mechanisms and Online Shopper Loyalty Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-05-02 Tzu-Ling Huang, Chun-Han Chen, Gen-Yih Liao, T. C. E. Cheng, Ching-I Teng
ABSTRACT Online shopping, amassive information technology (IT)-mediated industry, is vulnerable to the risks of personal information leaks, credit card fraud, and nonreceipt of goods. These risks can cause shoppers to discontinue their use of ashopping website. To mitigate the risks, we propose that shopping websites develop risk-reducing mechanisms to enhance shoppers’ vendor-specific perceived effectiveness
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Fixed Fee or Proportional Fee? Contracts in Platform Selling Under Asymmetric Information Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-05-02 Jun Wang, Qian Zhang, Pengwen Hou
ABSTRACT In platform selling, platforms commonly charge third-party sellers a commission fee, which affects sellers’ decision making and platforms’ contract choice. This study explores this choice where a platform privately knows the market size and intends to signal to a seller. We aim to provide researchers and platform-selling practitioners insights into contract and information strategies. The
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Editor’s Introduction Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-02-16 Vladimir Zwass
(2022). Editor’s Introduction. International Journal of Electronic Commerce: Vol. 26, No. 1, pp. 1-2.
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Alexa, Tell Me More! The Effectiveness of Advertisements through Smart Speakers Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-02-16 Kyuhong Park, Yongjin Park, Junyeong Lee, Jae-Hyeon Ahn, Dongyeon Kim
ABSTRACT Smart speakers enable communication through a voice interface and are among the fastest growing consumer technologies globally; they provide a new and innovative medium for the delivery of interactive advertisements and the sale of products, known as “conversational commerce.” However, despite the promising potential of the use of smart speakers as a new advertising channel, little is known
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Does Scarcity Add Value in Influencing Consumers in the Try-Before-You-Buy Model? Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-02-16 Jonathan E. Jackson, Xun Xu
ABSTRACT The number of shopping options for consumers in the e-commerce retail environment continues to expand. One such option allows consumers to try products at home before committing to purchase, referred to as the Try-Before-You-Buy (TBYB) model. This study examines the role of scarcity in affecting consumers’ product acceptance intention. Our results reveal that product scarcity increases both
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User Motivation in Application Abandonment: A Four-Drives Model Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-02-16 Brent Furneaux, Lars Rieser
ABSTRACT Abandonment of software applications can result in significant loses of organizational resources while also undermining the continued success of application developers, vendors, and software support ecosystems. Relatively little attention, however, has been directed toward understanding application abandonment that occurs after applications have been successfully adopted, despite the potentially
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More Personalized, More Useful? Reinvestigating Recommendation Mechanisms in E-Commerce Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-02-16 Tuan (Kellan) Nguyen, Pei-Fang Hsu
ABSTRACT To what extent should firms invest in personalized recommendation mechanisms, and are all personalized recommendations equally welcomed by online consumers? To answer these questions through the lens of resource matching theory, we investigate users’ perceptions of three types of personalized recommendations: one-to-all (nonpersonalized), one-to-many (partially personalized), and one-to-one
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Information Sharing in a Cross-Border E-Commerce Supply Chain Under Tax Uncertainty Int. J. Electronic Commer. (IF 5.0) Pub Date : 2022-02-16 Xumei Zhang, Xiaoyu Zha, Haiyue Zhang, Bin Dan
ABSTRACT This study explores the optimal information-sharing strategy in a cross-border e-commerce supply chain with uncertain tax rates, in which an overseas manufacturer invests in product quality and a cross-border e-retailer holds private demand information. By establishing a game-theoretical model, we investigate the e-retailer’s motivation for sharing information with the overseas manufacturer
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Editor’s Introduction Int. J. Electronic Commer. (IF 5.0) Pub Date : 2021-11-27 Vladimir Zwass
(2021). Editor’s Introduction. International Journal of Electronic Commerce: Vol. 25, No. 4, pp. 391-393.
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Company-Sponsored Online Co-Creation and Financial Incentives: The Impact of Intrinsic Motivation on Participation Intention Int. J. Electronic Commer. (IF 5.0) Pub Date : 2021-11-27 Siddharth Baswani, Anthony M. Townsend, Andy Luse
ABSTRACT Participation in sponsored online co-creation is said to be driven primarily by an individual’s intrinsic motivation, which in turn may be crowded-out, or undermined by financial incentives. The effect of financial incentives, specifically in a company-sponsored online co-creation brainstorming (COCB) context, however, remains unexplored. In this study, we use LEGO Ideas, a prominent COCB
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Threshold Effect in Crowdfunding: Evidence from Investment-Level Data Int. J. Electronic Commer. (IF 5.0) Pub Date : 2021-11-27 Yang Xu, Wen Song, Gong-bing Bi, Qiang Zhou
ABSTRACT Crowdfunding has become an increasingly attractive way of financing for capital-constrained enterprises. It differs from traditional financing methods, such as bank credit and trade credit, along several dimensions. In this paper, we explore the threshold effect in crowdfunding from the perspective of dynamic investment behavior. Using the investment level data from a large crowdfunding website
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Effects of Increased Omnichannel Integration on Customer Satisfaction and Loyalty Intentions Int. J. Electronic Commer. (IF 5.0) Pub Date : 2021-11-27 Chris Lazaris, Panagiotis Sarantopoulos, Adam Vrechopoulos, Georgios Doukidis
ABSTRACT We examine how the integration of retail channels affects crucial firm outcomes, such as customer satisfaction and loyalty intentions, with a particular focus on the impact of different levels of offline-to-online channel integration. Across three experimental studies, one of them in an operating physical store, accommodating comparisons of several omnichannel configurations, increasing the
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Easy to Start, Hard to Persist: Antecedents and Outcomes of Entrepreneurial Persistence in Online Marketplaces Int. J. Electronic Commer. (IF 5.0) Pub Date : 2021-11-27 Yiwen Chen, Li Chen, Shaoming Zou, Haozhong Hou
ABSTRACT Online marketplaces, as two-sided platforms connecting sellers and buyers electronically, have become a fierce battlefield for entrepreneurs to launch a business. However, existing studies on electronic commerce have mainly focused on consumer behavior; literature is sparse regarding why some entrepreneurial sellers have withdrawn from the online marketplaces while others persist. In this