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Do Mobile Device Icons Help or Hurt? Evidence from Empirical Analyses and Design via Interpretable Machine Learning Inf. Manag. (IF 9.9) Pub Date : 2024-03-09 Maoxin (Molson) Han
Although the extant literature demonstrates that mobile device icons change consumers’ cognition of review helpfulness, it reports contradictory findings: displaying mobile device icons either helps or hurts review helpfulness. Drawing on the instability of peripheral routes (ELM) and perceived effort, we found that the impact of mobile device icons on review helpfulness is contingent on review writing
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Spillover effects of interactions on user innovation: Evidence from a firm-hosted open innovation platform Inf. Manag. (IF 9.9) Pub Date : 2024-03-09 Jiacheng Zhang, Guijie Qi, Kangning Wei, Jiali Chen
Firm-hosted open innovation platforms (OIPs) enable multidirectional communication and interaction among users, and they have become a vital IT artifact that absorbs external resources for enterprise innovation. A key challenge for OIPs is how to motivate users’ idea contributions. The support community appears as a Q&A section in a few OIPs, in which the special role of user behavior on individuals’
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Personalized algorithmic pricing decision support tool for health insurance: The case of stratifying gestational diabetes mellitus into two groups Inf. Manag. (IF 9.9) Pub Date : 2024-03-06 Haiyan Yu, Saeed Piri, Hang Qiu, Renying Xu, Hongxia Miao
We propose a personalized algorithmic decision support (PADS) tool, facilitating premium pricing for pregnant women by accounting for the risk of gestational diabetes mellitus (GDM). The insurance premium with PADS is derived from true negative and positive ratios of machine learning algorithms. Hybrid sampling with uniform designs improves ML algorithm performance under unbalanced data. Feature selection
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Emotion or information? Differences and relationships between two types of professional support in online health communities Inf. Manag. (IF 9.9) Pub Date : 2024-02-28 Weiwei Sun, Xitong Guo, Ron Chi-Wai Kwok
One major challenge physicians face in online health communities (OHCs) is how to better support patients in online consultations. Addressing this issue requires an in-depth understanding of the differences and relationships between different types of professional support provided by physicians. We use text mining to quantify emotional and informational support in physician replies and compare their
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The impacts of live chat on service–product purchase: Evidence from a large online outsourcing platform Inf. Manag. (IF 9.9) Pub Date : 2024-02-13 Lingfeng Dong, Zhongsheng Hua, Liqiang Huang, Ting Ji, Fengxin Jiang, Guangzhu Tan, Jie Zhang
This study examines the impact of live chat on purchase decisions in the context of online outsourcing platforms. A theoretical research model based on signaling theory is proposed. The results of an econometric model based on a unique dataset from a large online outsourcing platform demonstrate that both affective signals (reflected by politeness and sentiment valence) and informative signals (reflected
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Membership bundles in content platforms: Bundle decision and content distribution Inf. Manag. (IF 9.9) Pub Date : 2024-02-10 Tengfei Guo, Shiquan Zhong, Xuelian Wang, Shoufeng Ma
We investigate an intriguing strategy where rival content platforms jointly launch a membership bundle that allows consumers to access both of their platforms at a reduced price. We highlight that this approach transforms the platform relationship from pure competition to coopetition. Using a game-theoretical model, we show how a membership bundle significantly influences additional content distribution
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Variously and freely to use: Exploring routine and innovative use of fitness apps from a self-management perspective Inf. Manag. (IF 9.9) Pub Date : 2024-02-10 Aoshuang Li, Yongqiang Sun, Liuan Wang, JinYu Guo
Different uses (e.g., routine use and innovative use) of mHealth technology are important for users to synergistically utilize rich health resources. Capturing the characteristics of usage behavior (i.e., various and free) and the research gaps in previous literature, this study theorizes a research model of different uses of fitness apps, drawing on the exploitation–exploration framework and goal-setting
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From comparison to purchasing: Effects of online behavior toward associated co-visited products on consumer purchase Inf. Manag. (IF 9.9) Pub Date : 2024-02-08 Shuixia Chen, Eric W.T. Ngai, Fei Xiao, Zeshui Xu
This study explores the effects of online behavior toward associated co-visited products on purchasing focal products. The effects are proposed to be moderated by brands, online reviews, and consumer experience. Empirical findings show that different dimensions of online behavior play distinctive roles in purchasing focal products. Furthermore, associated co-visited products across different brands
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Study on the quality evaluation of mobile social media health information and the relationship with health information dissemination Inf. Manag. (IF 9.9) Pub Date : 2024-02-08 Wenzhao Xie, Chunliang Kang, Linyong Xu, Haiwei Cheng, Pingping Dai
Mobile social media has become one of the most convenient, widespread ways for users to obtain health information. We construct a mobile social media health information quality evaluation system by conducting a questionnaire survey among 20 experts and 684 users. Then, 498 health WeChat official accounts were selected for empirical research. Results show that health information quality on WeChat official
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Idea Generation Performance in Open Innovation Communities: The Role of User Interaction Inf. Manag. (IF 9.9) Pub Date : 2024-02-08 Tianmei Wang, Tuotuo Qi, Xinxue Zhou, Xiaping Xin
User participation and idea performance are essential for the success of open innovation communities (OICs) as valuable sources of innovation. Interaction within OICs plays a crucial role in the idea generation process. This study examines the relationship between user-to-user and user-to-firm interactions and their effect on the idea generation performance. Using a transactive memory system, a research
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Effect of Designer- versus User-driven Network-monitoring Dashboard Design on User Flow Experience and Performance: The Role of Augmented Virtuality Inf. Manag. (IF 9.9) Pub Date : 2024-02-07 Khawaja A. Saeed, Dezhi Wu, David Jingjun Xu
A well-designed dashboard can effectively communicate critical information to network administrators and enable them to identify and solve network issues quickly. However, little is understood about how network-monitoring dashboard designs impact user experience in an augmented virtuality (AV) environment. Our study proposes that a dashboard design showing variations in selected elements can impact
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How Embeddedness Influences IT-Induced Work–Home Boundary Reduction, Work–Home Conflict, and Job Outcomes Inf. Manag. (IF 9.9) Pub Date : 2024-02-07 Christoph Weinert, Christian Maier, Sven Laumer, Tim Weitzel
Work–home conflict (WHC) explains how IT use blurs the boundaries between work and private roles. We extend that knowledge by highlighting the importance of work–home embeddedness (WHE) and its impact on WHC. Drawing on boundary theory, we hypothesize that IT-induced work–home boundary reduction (IT-WHBR) exacerbates WHC, influencing job outcomes. Utilizing embeddedness theory and data from 862 individuals
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Factors influencing seniors’ switching to m-government services: A mixed-methods study through the lens of push-pull-mooring framework Inf. Manag. (IF 9.9) Pub Date : 2024-02-05 Zhongyun Zhou, Taotao Pan, Qun Zhao, Xinyan Cheng, Depeng Wang
Based on the push-pull-mooring framework, this study applies mixed methods to examine the key factors affecting seniors’ switching from offline to m-government services. A qualitative study was conducted to identify five factors of the push-pull-mooring framework, and a subsequent quantitative study used a hybrid SEM-ANN method to analyze data from 345 senior Chinese users. Results showed that transparency
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The influence of ERP-vendor contract compliance and transaction-specific investment on vendee trust: A signaling theory perspective Inf. Manag. (IF 9.9) Pub Date : 2024-01-29 Xiaolin Li, Paul Benjamin Lowry, Fujun Lai
The successful implementation of Enterprise Resource Planning (ERP) systems is significantly predicated on establishing customer trust, a challenge particularly accentuated in mainland China due to its distinct business and legal environment and a noted high failure rate of ERP projects. Whereas contracts and transaction-specific investments are common strategies to build this trust, their effectiveness
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How does artificial intelligence affect the environmental performance of organizations? The role of green innovation and green culture Inf. Manag. (IF 9.9) Pub Date : 2024-01-29 Jiabao Lin, Yanyun Zeng, Shaowu Wu, Xin (Robert) Luo
Despite the importance of artificial intelligence (AI) in improving environmental performance, the mechanisms and boundary conditions through AI use affects environmental performance remain unclear. Using a sample of Chinese agricultural firms, the empirical results verify the positive impact of AI use on environmental performance via green innovation of product and process. Moreover, our findings
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Dissemination of health messages in online social network: A study of healthcare providers’ content generation and dissemination on Twitter Inf. Manag. (IF 9.9) Pub Date : 2024-02-01 Mahyar Sharif Vaghefi, Neshat Beheshti, Hemant Jain
This study offers a nuanced understanding of health information dissemination based on the Intellectual Epidemic model within online social networks. We highlight the importance of healthcare providers’ subnetworks and the strategic application of fear and hope in health messages. Factors like interest-based communities and their distinct reactions to different types of information play critical roles
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A profile similarity-based personalized federated learning method for wearable sensor-based human activity recognition Inf. Manag. (IF 9.9) Pub Date : 2024-01-26 Yidong Chai, Haoxin Liu, Hongyi Zhu, Yue Pan, Anqi Zhou, Hongyan Liu, Jianwei Liu, Yang Qian
Wearable sensor-based human activity recognition (HAR) utilizes artificial intelligence models to analyze real-time data like accelerometer data to recognize daily human activities. While it greatly benefits the life of senior citizens and postoperative patients, it conventionally requires the collected data to be uploaded to a central server to train AI models, raising critical security and privacy
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Understanding how algorithmic injustice leads to making discriminatory decisions: An obedience to authority perspective Inf. Manag. (IF 9.9) Pub Date : 2024-01-26 Maryam Ghasemaghaei, Nima Kordzadeh
Unjust algorithmic recommendations can lead decision makers to discriminatory choices, risking harm to individuals or groups. This study addresses this concerning phenomenon and examines its implications. In an experimental study involving 122 managers, we found that algorithmic injustice causes discriminatory decisions without heightened guilt perception. Additionally, trust in data analytics outcomes
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Why so skeptical? Investigating the emergence and consequences of consumer skepticism toward web seals Inf. Manag. (IF 9.9) Pub Date : 2024-01-26 Sebastian Lins, Malte Greulich, Julian Löbbers, Alexander Benlian, Ali Sunyaev
Web seals have recently been subject to increasing skepticism from consumers. This study develops and tests a theoretical model of web seal skepticism by integrating multiple theoretical perspectives. We explore how web seal skepticism emerges and harms consumers’ perceptions. The results of an online experiment with 757 participants demonstrate that consumer skepticism increases consumers’ mistrust
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Does centralization of online content regulation affect political hate speech in a country? A public choice perspective Inf. Manag. (IF 9.9) Pub Date : 2024-01-04 Jithesh Arayankalam, Prakriti Soral, Anupriya Khan, Satish Krishnan, Indranil Bose
This study primarily examines how the centralization of online content regulation increases political hate speech in a country. It also explores the roles of the government's social media surveillance and disinformation in this relationship. Calhoun's public choice theory is used as a theoretical foundation to examine relationships. Data from 179 nations are analyzed using a mixed-method approach (i
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I'm not fluent: How linguistic fluency, new media literacy, and personality traits influence fake news engagement behavior on social media Inf. Manag. (IF 9.9) Pub Date : 2023-12-25 Stacy Miller, Philip Menard, David Bourrie
Disinformation researchers have much to learn about the psychological factors that lead to users’ biases. The gap in users’ new media literacy, along with personality traits, are factors that may contribute to bias. We conducted an experiment that varied levels of articles' linguistic veracity to determine how these factors influence users' engagement behavior. We found that users with higher literacy
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Data avatars: A theory-guided design and assessment for multidimensional data visualization Inf. Manag. (IF 9.9) Pub Date : 2023-12-23 Kurt A. Pflughoeft, Fatemeh "Mariam" Zahedi, Yan Chen
We propose the design of a novel method for multidimensional data visualization, called data avatars. We rely on the design science approach and the dual-processing theory (System 1-System 2) to guide our design and test the data avatars method against two well-known data visualization methods. The test involves a lab experiment with 429 participants from the general public and uses industry data.
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Towards a theoretical framework for augmented reality marketing: A means-end chain perspective on retailing Inf. Manag. (IF 9.9) Pub Date : 2023-12-22 Harish Kumar, Philipp A. Rauschnabel, Madhushree Nanda Agarwal, Rajesh Kumar Singh, Ritu Srivastava
Augmented reality (AR) merges virtual elements with our physical context. Although there is evidence in marketing that AR may be superior to alternative formats, there is a lack of work explaining from the ground up why this is the case. Consequently, we applied means-end chain theory to identify specific AR-features (e.g., contextualization, interactivity, portability) that drive benefits (e.g., inspiration
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Patient privacy protection: Generating available medical treatment plans based on federated learning and CBR Inf. Manag. (IF 9.9) Pub Date : 2023-12-17 Bo Xu, Yu Zhang, Zhi-Ping Fan, Liang Han, Zi-Xin Shen
Although the favorable impact of sharing electronic medical records (EMRs) with other hospitals on improving clinical decision-making efficiency is widely acknowledged, the actual implementation of EMR sharing has been limited to some extent because of patient privacy protections. This study proposes a three-stage framework to retrieve medical treatment plans from multiple hospitals based on federated
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Medical practice in gamified online communities: Longitudinal effects of gamification on doctor engagement Inf. Manag. (IF 9.9) Pub Date : 2023-12-17 Xuejie Yang, Nannan Xi, Dongxiao Gu, Changyong Liang, Hu Liu, Hairui Tang, Juho Hamari
Gamification is used to increase the engagement of doctors on online health platforms. We track 2,106 doctors from a leading online health community (Good Doctor) over one year to investigate how gamification features (i.e., how actively doctors embellish their profiles and how they perform in popularity indicators via points and virtual gifts received) affect doctors’ future health service provision
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A collective portfolio selection approach for investment clubs Inf. Manag. (IF 9.9) Pub Date : 2023-12-19 Yung-Ming Li, Lien-Fa Lin, Min-Cheng Hung
Recently, with the popularity of social investing platforms, participating in an investment club has become a good choice for investors. Following financial experts in the investment club likely generates more profit as they have higher expertise in planning an investment portfolio. In this study, we propose a portfolio selection mechanism that combines collective intelligence extracted from investors’
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Biometric m-payment systems: A multi-analytical approach to determining use intention Inf. Manag. (IF 9.9) Pub Date : 2023-12-17 Francisco Liébana-Cabanillas, Zoran Kalinic, Francisco Muñoz-Leiva, Elena Higueras-Castillo
Although mobile payment systems offer countless advantages, they do present certain drawbacks, mainly associated with security and privacy concerns. The inclusion of biometric authentication technologies seeks to minimise such drawbacks. The aim of this article is to examine the effect of key antecedents of the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) and perceived risk on the
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Disrupting the disruptor: The role of information systems in facilitating second-mover advantage Inf. Manag. (IF 9.9) Pub Date : 2023-12-12 Cheuk Hang Au, Barney Tan, Carmen Leong, Chunmian Ge
In the context of Digital Disruption (DD), early-mover advantages are usually shortlived. Conversely, "second-movers" may avoid market uncertainties and develop more effective business models. These second-mover advantages (SMA) are underpinned by Information Systems (IS), but their precise roles in facilitating SMA have not received adequate research attention to date. Based on a case study of Xbed
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Exploring the impacts of a recommendation system on an e-platform based on consumers’ online behavioral data Inf. Manag. (IF 9.9) Pub Date : 2023-12-12 Lu Feng, Hua Yuan, Qiongwei Ye, Yu Qian, Xinyu Ge
This paper investigates the impact of a recommendation system (RS) on various consumers of a kitchen-sharing platform as regards process efficiency and consumer satisfaction. RS effectiveness is determined on the basis of adequate observation of the historical behavior of consumers, which is based on their activity on the platform. To formulate our hypotheses, we considered the characteristics of the
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Brokering workarounds in globally distributed work Inf. Manag. (IF 9.9) Pub Date : 2023-11-25 Jade Wendy Brooks, Ilan Oshri, M.N. Ravishankar
Unlike emergent brokers, formal brokers are appointed to mediate information exchanges in a highly structured setting. While the use of formal brokers has increased, particularly in globally distributed work, the extant literature has so far paid little attention to the information brokering challenges they face. Our case analysis revealed that, despite the structured setting, information users often
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Suspicious trading in nonfungible tokens (NFTs) Inf. Manag. (IF 9.9) Pub Date : 2023-11-25 Imtiaz Sifat, Syed Ahzam Tariq, Denise van Donselaar
This paper employs a three-pronged approach to examine price patterns in a substantial chunk of trades in nonfungible token (NFT) transactions to identify suspicious trading activities. Tests based on Benford's Law, clustering via Student's t-test, and Pareto–Levy analyses identify nonconformity. This potentially signals manipulation. Reapplying Benford's Law to a subset of 50 highly popular NFTs’
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Escape or return? Users’ intermittent discontinuance behavior in strong-ties social functions Inf. Manag. (IF 9.9) Pub Date : 2023-11-24 Min Zhang, Sihong Li, Wen Lin, Yan Zhang
Intermittent discontinuance acts as a precursor to user loss and has become a crucial and challenging issue in the operation and management of social media. From the perspective of alternative competition, we integrate the push–pull–mooring framework and expectancy violation theory to explore how contradictory psychology occurs and impacts users’ intermittent discontinuance of strong-ties social functions
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Capturing the Self-Others Dichotomy of Social Media Use: Affordances-Actualizations-Outcomes Model Inf. Manag. (IF 9.9) Pub Date : 2023-11-23 Margarita Gladkaya, Fenne große Deters
Focusing on the passive use of Instagram, we apply the affordance perspective to deeply explore its use and use-related outcomes. In the qualitative study, we uncover the affordances of focal social media features. Two distinct groups of affordances (self- and others-oriented) emerge. Following the grounded theory methodology, we develop the affordances-actualizations-outcomes model, explaining how
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ICT as a collectively enacted artifact? A collective enactment perspective Inf. Manag. (IF 9.9) Pub Date : 2023-11-11 Chen-Hao Huang, Tzu-Chuan Chou
As the organizational demand for ICT (Information Communication Technologies) undergoes rapid changes, organizations must integrate other enterprise systems into ICT to continually address their current challenges. However, few studies have considered the dynamic fabric of ICT, especially since its usage is evolving with the development of digital technology and the organization's needs. Therefore
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The platform's store-brand supplier selection and quality information provision decisions Inf. Manag. (IF 9.9) Pub Date : 2023-11-11 Fei Sun, Jing Chen, Hui Yang, Hui Zhang
We investigate the strategies of an e-commerce platform (EP), selecting a supplier for its store brand and determining whether to provide information that can reduce consumers’ uncertainty about their quality preferences. The EP can choose either a non-competing outside supplier or a competing inside supplier that sells a high-quality brand product through the EP. Consumers have complete knowledge
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Toward museum transformation: From mediation to social media-tion and fostering omni-visit experience Inf. Manag. (IF 9.9) Pub Date : 2023-11-14 Hajer Kefi, Ekaterina Besson, Yue Zhao, Sali Farran
This article investigates the role played by Information and Communications Technology (ICT) and specifically social media in reshaping the mediation (‘Kulturvermittlung’) processes enacted by museums along with their digital transformation. We apply a multi-methods research design, including qualitative research conducted within a selection of museums in France, an intercept study at Le Louvre Museum
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Herding dynamics and multidimensional uncertainty in equity crowdfunding: The impacts of information sources Inf. Manag. (IF 9.9) Pub Date : 2023-11-13 Daniel Dao, Thang Nguyen, Panagiotis Andrikopoulos
This study investigates the temporal dynamics of herding behavior in equity crowdfunding, and especially when herding momentum is likely to occur during a funding campaign under the influence of different information disclosures. Our results are consistent with the multidimensional uncertainty theory in which herding does not occur in the first stage of funding campaigns but arises in the later stages
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Determinants and consequences of routine and advanced use of business intelligence (BI) systems by management accountants Inf. Manag. (IF 9.9) Pub Date : 2023-11-11 Thanyani Norman Mudau, Jason Cohen, Elmarie Papageorgiou
There is limited evidence on why decision makers extend beyond routine use toward more advanced use of Business Intelligence (BI) systems. This study developed an extended DeLone and McLean information system success model hypothesizing the effects of system, data, information, and service quality, along with self-efficacy and task complexity, on routine and advanced use of BI. Task complexity was
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Impact of online information on the pricing and profits of firms with different levels of brand reputation Inf. Manag. (IF 9.9) Pub Date : 2023-11-11 Xinyu Sun, Yan Zhang, Juan Feng
A high brand reputation is usually associated with a brand premium and high profit. Does it still hold in the online market with rich information? How do the sales volume information and ratings information change the influence of the existing brand reputation? This study investigates a two-period pricing model of duopoly firms with different levels of brand reputation (high vs. low) in the presence
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Competing on price and guarantee compensation: Heeding cloud consumer's quality perception Inf. Manag. (IF 9.9) Pub Date : 2023-11-05 Fuzan Chen, Aijun Lu, Harris Wu, Minqiang Li, Haiyang Feng
As frequent service failures raise user concerns, guarantee compensation has become a competitive instrument for cloud service providers (CSPs) in addition to price. This study proposes a game-theoretical model where two CSPs compete on both price and compensation. We consider two roles of compensation: (1) remedying user losses and (2) helping users to form quality perception. The results indicate
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Toward a campus crisis management system amid the pandemic and beyond Inf. Manag. (IF 9.9) Pub Date : 2023-11-05 Yaojie Li, Yi Zhou, Linqiang Ge, Rui Chen, Jie Xiong
This study develops artifact and design principles for a campus-wide crisis management system amid the COVID-19 pandemic and beyond. Drawing upon crisis management literature and the uncertainty reduction theory, we develop a preliminary crisis management system with three fundamental components: dashboard, portal, and forum, geared toward aggregating environmental information, expert knowledge, and
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How the Terminator might affect the car manufacturing industry: Examining the role of pre-announcement bias for AI-based IS adoptions Inf. Manag. (IF 9.9) Pub Date : 2023-11-08 Quirin Demlehner, Sven Laumer
The steep development of artificial intelligence (AI) is accompanied by a completely new set of challenges for information systems (IS) research and practice, especially in the area of individual-level technology adoption. In this article, we elaborate on the important role that biases play regarding the adoption of AI-based IS by individuals in a work environment and for which, in addition, an alarmingly
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Green IT/IS adoption and environmental performance: The synergistic roles of IT–business strategic alignment and environmental motivation Inf. Manag. (IF 9.9) Pub Date : 2023-11-05 Chun Fong Lei, Eric W.T. Ngai, Carlos W.H. Lo, Eric W.K. See-To
Drawing on the resource-based view, this study investigates the interactive effects of green information technologies/systems (IT/IS) adoption, environmental motivation, and IT–business strategic alignment on organizations’ perceived relative environmental performance. We use data from a field study of 587 firms in China to test our hypotheses. The results confirm that green IT/IS positively affects
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Using emotions to cast light into the “black-box” of user adaptation and continued use of health information system Inf. Manag. (IF 9.9) Pub Date : 2023-11-03 Fang Zhou, Yu Tong, Hock-Hai Teo
Although emotions are often evoked when medical professionals are required to employ new systems at work, their roles in information system post-adoption literature are relatively less examined. We draw on appraisal theories of emotions to unveil the emotional mechanisms underlying medical professionals' behaviors at different post-adoption stages. Results from data collected from a two-round survey
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Paths to open government data reuse: A three-dimensional framework of information need, data and government preparation Inf. Manag. (IF 9.9) Pub Date : 2023-10-23 Fang Wang, Zhaoqi Zhang, Xin Ma, Yichen Zhang, Xuguang Li, Xiaofei Zhang
With the increase of open government data (OGD) supply in many countries, promoting its reuse becomes an important issue to a variety of stakeholders. Considering that most citizens have never used OGD, this study adopted a mixed methods design that includes an experiment and a survey to explore the factors that affect OGD reuse intention. The findings include: (1) user information need, significantly
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Participative leadership and employees’ cyberloafing: A self-concept-based theory perspective Inf. Manag. (IF 9.9) Pub Date : 2023-10-27 Jian Peng, Nan Hou, Yanchun Zou, Ruizhi Long
The antecedents of employees’ cyberloafing (internet use for nonwork purposes during office hours) have become a burgeoning research topic. This research therefore explores how and when participative leadership serves as an important antecedent to employees’ cyberloafing. Drawing upon self-concept-based theory, we hypothesize that participative leadership can reduce the cyberloafing of employees with
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VISTA: An inclusive insider threat taxonomy, with mitigation strategies Inf. Manag. (IF 9.9) Pub Date : 2023-10-21 Karen Renaud, Merrill Warkentin, Ganna Pogrebna, Karl van der Schyff
Insiders have the potential to do a great deal of damage, given their legitimate access to organisational assets and the trust they enjoy. Organisations can only mitigate insider threats if they understand what the different kinds of insider threats are, and what tailored measures can be used to mitigate the threat posed by each of them. Here, we derive VISTA (inclusiVe InSider Threat tAxonomy) based
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Balancing the commitment to the common good and the protection of personal privacy: Consumer adoption of sustainable, smart connected cars Inf. Manag. (IF 9.9) Pub Date : 2023-10-21 Daeeun Daniel Choi, Paul Benjamin Lowry
Sustainable, smart connected cars (SSCCs) are one of the representative sustainable products that leverage smart technologies (e.g., the internet of things, artificial intelligence, big data). Although many studies have investigated consumers’ purchase decisions regarding sustainable products, little research has addressed SSCCs and the relationship between privacy, disclosure intentions, and purchase
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Unveiling the paradox of technostress: Impacts of technology-driven stressors on the elderly's avoidance behaviors Inf. Manag. (IF 9.9) Pub Date : 2023-10-16 Xusen Cheng, Xiaowen Huang, Bo Yang, Yuting Xiao
This study reveals the paradox of technostress on the elderly due to the large-scale COVID testing during the post-COVID-19 period. Drawing upon the stressor-strain-outcomes framework, we examined how technology-driven stressors affect the elderly's avoidance behaviors. Results indicate that two types of technology-driven stressors exert opposite influences on the elderly's avoidance behaviors through
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Unveiling the underlying cognitive processes of creative idea generation using mobile collaboration platforms Inf. Manag. (IF 9.9) Pub Date : 2023-10-12 Stephen Choi, One-Ki Daniel Lee, Woojong Suh, Kai Hin Lim
This study examines how an individual cognitively generates creative ideas using mobile collaboration platforms (MCPs). Applying the cognitive creativity perspective and the knowledge of the idiosyncratic capabilities of MCPs, the study proposes a research model that explains MCP-driven creative idea generation mechanisms. The model is validated using a field study where individuals were involved in
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The duality of ICT-mediated overload: Its nature and consequences Inf. Manag. (IF 9.9) Pub Date : 2023-09-17 Lingling Yu, Ying Chen, Mingchuan Gong
Overload derived from the wide use of multiple information and communication technologies (ICTs) has become increasingly pervasive. Nevertheless, our understanding of the nature of ICT-mediated overload and how such overload affects individual productivity in multi-ICT context is limited. This study classifies ICT-mediated overload into congruent and incongruent types based on content relevance. Drawing
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The “holiday effect” in consumer satisfaction: Evidence from review ratings Inf. Manag. (IF 9.9) Pub Date : 2023-09-12 Lingfei Deng, Qiang Ye, DaPeng Xu, Fangfang Sun
This study explores whether and how a holiday effect exists in consumers’ review rating behavior, which is well explained by expectancy-disconfirmation theory (EDT). After utilizing the secondary data of online restaurant reviews and conducting an online experiment, we find that consumers have the tendency to form high expectations before holidays, thus leading to more negative disconfirmation and
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How to react to a shock? Effects of Airbnb hosts’ choices and market segmentation at the time of Covid-19 Inf. Manag. (IF 9.9) Pub Date : 2023-09-09 Luigi Buzzacchi, Francesco Luigi Milone, Emilio Paolucci, Elisabetta Raguseo
We investigate the way service providers who operate on an online peer-to-peer (P2P) platform readapted their marketing choices to face the Covid-19 pandemic. Through an empirical investigation on a large dataset of Airbnb properties in Rome, observed from January 2018 to December 2020, we provide a threefold contribution by investigating how Airbnb hosts reacted to the Covid-19 pandemic shock, in
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How “What you think you know about cybersecurity” can help users make more secure decisions Inf. Manag. (IF 9.9) Pub Date : 2023-09-09 Amir Fard Bahreini, Hasan Cavusoglu, Ronald T. Cenfetelli
The increasing use of information technology artifacts in daily life makes security a shared responsibility of both users and companies. In recent years, increasing a user's objective (i.e., actual) security knowledge and providing applications with more secure default settings appear among the most ubiquitous tools companies use to broaden their efforts to help users make more secure decisions. Examining
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What Makes a Tweet So Sweet: The Neurocognitive Effects of Hedonic Information Consumption Inf. Manag. (IF 9.9) Pub Date : 2023-09-11 Kelly J. Fadel, Thomas O. Meservy, C. Brock Kirwan
Hedonic information consumption (HIC) refers to the consumption of information for non-task-oriented purposes such as entertainment or pleasure. With the explosive growth of information availability through online channels such as social media, HIC has become a common and growing phenomenon; however, most information systems research to date has focused on factors surrounding information consumption
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Becoming a mother: A role learning perspective on the use of online community resources to facilitate a life-role transition Inf. Manag. (IF 9.9) Pub Date : 2023-09-11 Peiyu Pai
Transitioning into motherhood can be stressful and resource-intensive, filled with numerous concerns and uncertainties during pregnancy, such as biological changes and unforeseen outcomes. Expectant mothers, those lacking prior motherhood experience, frequently seek solace within online communities, utilizing them as sources of social support to navigate the complexities of the first-time motherhood
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Jailbreaking in closed two-sided platforms Inf. Manag. (IF 9.9) Pub Date : 2023-09-09 Yunhao Liu, Gengzhong Feng, Yangyang Sun, Xiangyin Kong
Jailbreaking, which refers to security-cracking behavior targeted at systems, threatens closed two-sided platforms. By allowing customers to access unauthorised content freely, jailbreaking may hurt developers’ enthusiasm and have complicated influences on the platform's profit. We develop an analytical model to investigate jailbreaking's influence on closed platforms. The findings reveal that platforms
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Unraveling the behavioral influence of social media on phishing susceptibility: A Personality-Habit-Information Processing model Inf. Manag. (IF 9.9) Pub Date : 2023-09-09 Edwin Donald Frauenstein, Stephen Flowerday, Syden Mishi, Merrill Warkentin
Frequent and habitual engagement with social media can reinforce certain activities such as sharing, clicking hyperlinks, and liking, which may be performed with insufficient cognition. In this study, we aimed to examine the associations between personality traits, habits, and information processing to identify social media users who are susceptible to phishing attacks. Our experimental data consisted
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The motivation paradox: Understanding contradictory effects of awards on contribution quantity versus quality in virtual community Inf. Manag. (IF 9.9) Pub Date : 2023-08-18 Shankhadeep Banerjee, Samadrita Bhattacharyya, Indranil Bose
We use the lens of the intrinsic/extrinsic motivation theory to holistically model the effects of intangible awards on member contribution in virtual communities. Using multiple studies on Yelp, we validate that the influence of award stimuli on contribution outcomes become significantly moderated by the aspect of contribution (quantity versus quality) and the novelty of stimuli (time and repetition