ABSTRACT Commercialised voice user interface devices for the home, like Amazon Echo, Google Home, and Apple HomePod, with integrated digital personal assistants have rapidly grown in popularity. These devices embody intelligent software agents that support users in their everyday life through easy and intuitive conversational interactions. While their use in everyday activities is largely unexplored

ABSTRACT Social networking sites enable people to connect, communicate and share ideas. These sites have therefore become key for information sharing. Particularly, academics and researchers have adopted them for networking and collaborations. This study seeks to investigate how embedded persuasive features on social networking sites designed for academics and researchers affect continuous use intention

ABSTRACT Many social network sites (SNSs) have become available around the world and users’ online social networks increasingly include contacts from different cultures. However, there is lack of investigation into the concrete cultural differences in the effects of contextual factors and privacy concerns on users’ privacy decisions on social network sites (SNSs). The goal of this paper is to understand

ABSTRACT This study aims to develop an attitude scale towards distance learning and conduct a validity and reliability study for it. The study uses two study groups. The first group comprises 384 university students conducting exploratory factor analysis, and the second comprises 305 students conducting confirmatory factor analysis. The analysis resulted in a 16 item, four-factor structure with factor

ABSTRACT How to combat the spread of misinformation on social media is a long-standing issue in the academic and practical fields, but creating effective correction strategies remains a challenge. Moreover, why people use social media has not been considered in understanding the effects of correction on misperception. Building on existing research, the current study examines two agendas: (a) whether

ABSTRACT Location-based activities can challenge citizens to explore their neighbourhood in new playful ways. This paper presents a classification of such playful activities based on the literature and experience gained (1) in co-creation sessions and (2) gameplay for neighbourhood exploration with citizens in the Hague. The location-based game designed for this purpose encouraged neighbourhood exploration

ABSTRACT The effective utilisation of organisational knowledge may promote organisational success as knowledge is one of an organisation’s most important assets. However, existing literature tends to focus on understanding knowledge sharing behaviour within organisational contexts, where knowledge hiding, a related but distinct phenomenon, has been relatively under-researched. The current study integrates

ABSTRACT Organisations are currently adopting opposite stances when it comes to allowing employees to use social media at work, some entirely banning access to social media and others permitting their unconstrained use. A possible reason for these opposite approaches is that the outcomes of social media are still uncertain and research on the effects of social media on employee behaviours has produced

ABSTRACT The purpose of this study is to investigate the factors underlying the adoption, completion and continuance of massive open online courses (MOOCs), using technology-user-environment (TUE) framework, MOOCs features and MOOCs qualities. The proposed model was empirically tested using longitudinal research design. The primary data was gathered at three time points through a survey of 197 students

ABSTRACT With the emergence of Internet technology, Internet ethics has become an important issue for academics and practitioners. This study aims to investigate the factors that influence students’ behavioural intention to perform an Internet ethical behaviour based on an integrated perspective of the theory of planned behaviour (TPB), Big-Five personality traits, and Internet ethics education. This

ABSTRACT This survey study employed a framework of self-presentation motives in physical exercise to advance the understanding of exercise monitoring apps users’ sharing behaviours on social networking sites (SNS). 551 participants were recruited using Qualtrics national research panel. A model of moderated mediation was proposed and analysed. The results suggested that both agentic and communal self-presentation

ABSTRACT The purpose of this paper was to examine organisational change in a hospital setting. Specifically, the paper examines how patients responded to the introduction of personal health records (PHR). This research was an empirical investigation based on surveys completed by 136 patients in the United States. The paper draws on Lewin’s Force Field Analysis Model to explain patient responses to

ABSTRACT The global information and communication technologies (ICT) industry considers the Internet of Things (IoT) to be a promising and innovative area for development. The IoT concept encompasses both traditional products and services as well as new services. However, there is always user resistance whenever new products or innovative services are introduced in the market, and only a few studies

ABSTRACT With the ever-increasing popularity of livestreaming commerce, understanding how livestreaming contributes to online consumption becomes crucial to social commerce. However, studies pertain to livestreaming commerce are still at a nascent stage. Based on the elaboration likelihood model and trust transfer theory, we aim to examine the underlying mechanism of how livestreaming influences consumers’

Observing blending of realities, daily life and gameplay in location-based mobile games is challenging. This study aims at observing this blending by targeting a vast number of images (N = 2432), which have been taken during gameplay of a well-known game, Pokémon GO. Images were collected from social media communities of Pokémon GO players in Twitter, Facebook and Instagram, and analysed using visual

A major issue in the digital age is how to safeguard the security of the massive amount of data being stored, processed and transferred through digital channels. Organisational communication research into data security shows that people are the weakest link. Non-compliant behaviour can lead to security breaches. Existing studies have focused above all on how employees can be motivated to comply with

The emergence of big data combined with the technical developments in Artificial Intelligence has enabled novel opportunities for autonomous and continuous decision support. While initial work has begun to explore how human morality can inform the decision making of future Artificial Intelligence applications, these approaches typically consider human morals as static and immutable. In this work, we

This study defines and analyses adaptive gamification design principles for online courses. It was conducted as a holistic single case study framed by two theoretical approaches, namely, gamification and adaptive learning. The first part of the study establishes a theoretical matrix with its contents converted into a questionnaire which includes nine semi-structured questions. Following this, a four-round

We investigate the impact of non-cognitive skills on the quality of task-specific outcomes by conducting a quasi-experiment on a well-known online crowdsourcing platform. We show that worker’s performance varies with personality traits, gender, human capital, crowdsourcing experience and work effort. Regarding the effects of non-cognitive skills, we find that worker’s performance in online microtasks

Digital personal assistants (DPAs) have recently grown in popularity because they are both a commercially available new technology and reasonably affordable to the average household. This opens opportunities for new ways to assist people in everyday activities in their homes through voice-interaction. Physical activity has significant health benefits, and yet globally, 1 in 4 adults are not active

With the exponential growth of mobile smartphones, shopping through them has received considerable attention from online retailers, who wish to offer an interactive and personalised online shopping marketing. However, interactive mobile shopping marketing is still in the early stages of development, and the impact of individual shopping context, such as emotional state of online shoppers’ visual behaviour

The design of graphical user interfaces has been evolving from skeuomorph interfaces – which use elements that mimic the aesthetics and functionality of their real-world counterparts – to minimalist and flat designs. Despite the growing popularity of these new design approaches, they can be challenging for older adults who experience a decline in visual and cognitive abilities. Still, little is known

In line with previous findings stressing the importance of the player experience for game effectiveness, the main aim of the study was to explore whether the experience while playing a serious digital game aimed at bullying prevention mediated the relationship between initial and postgame knowledge about appropriate reactions in bullying situations, and initial and postgame compassion for the victim

The current study investigates the motivation to explore the expansive possibilities online games provide for identity development, in addition to the widely studied gaming consumption value motivations. This study develops an integrated framework from the perspective of the identity, self-congruity, self-efficacy, and consumption value theories for a holistic appreciation of online gaming motivations

Educational informatisation (e.g. e-learning, m-learning, massive open online courses (MOOCs)) has actively increased, leading to a greater focus on the design and development of course management systems. In this study, a research model based on cognitive fit theory and scanpath theory is proposed to investigate how information presentation formats (flow diagram navigation versus menu navigation)

The increasing and widespread usage of social media enables the investigation of public preference using the web as a device. Public sentiment as expressed in 44,319 massive open online course (MOOCs) related microblogs from January to December 2017 was examined on Sina Weibo (the Chinese equivalent of Twitter) to obtain broad insight into how MOOCs are viewed by the public in the Chinese educational

Although previous research into adults’ acceptance or continued use of technology has been extensive, there is a lack of research study that investigated e-learning systems acceptance and continuance of teenagers with different social backgrounds. This study aimed to explore the cognitive, emotional, and behavioural factors that motivate teenagers’ acceptance and continuance of e-learning system use

Language is a powerful indicator of psychological processes. This study analysed the language features on online social networks to understand individuals’ Dark Triad personality and need for power. Results based on data from 130 individuals using the Linguistic Inquiry and Word Count (LIWC) dictionary showed that language features such as I-words, negative emotion, and clout were positively related

The purpose of this paper is to investigate the underlying mechanism of the community climate on knowledge-sharing intention in virtual communities. Based on social cognitive theory, a theoretical model was developed and empirically tested using a web-based survey of 525 members from an online question and answer (Q&A) community in China. Results showed that knowledge-sharing self-efficacy and outcome

Peer-to-peer (P2P) accommodation is considered as an important subsector of the ‘sharing economy’. P2P sharing economy (SE) platforms bring mostly individual actors called ‘peers’ together to create value. In general, interactions among peers in P2P SE platforms are considered novel and social with communal feelings such as friendliness and social satisfaction (Perren and Kozinets 2018 Perren, R.

ABSTRACT Advances in technologies (e.g. smartphones, wearables) have resulted in the concept of ‘self-tracking’, and the use of self-tracking technologies in physical activity (i.e. fitness tracking) is on the rise. For example, many people track and monitor their fitness-related metrics (e.g. steps walked, distance ran, and calories burned) to change their behaviours or keep themselves active. Despite

This study examined why people voluntarily left social media and organised their reasons into perceptional typology. Additionally, it explored relationships among perceptional types, self-esteem, motivation, and personality traits. This study utilised Q methodology, a combination of qualitative and quantitative research methods that is ideal for analysing subjective elements like complex human perceptions

Switching behaviour among social media users is increasing nowadays. It is necessary and urgent to investigate the mechanism of intention to switch in order to help social media prevent user loss. This study tries to explore that under what condition the information overload, social overload are linked to social fatigue and intention to switch. The results show that social fatigue could play a role

ABSTRACT Contemporary digital technologies have facilitated practices related to games whereby users often produce and consume content for free. To date, research into consumer interactions has largely focused on in-game factors, however, the intention to both play the game and to make in-game purchases are influenced by outside factors, including game streams and game-centred communities. In particular

With the advance of the Internet of Things (IoT) and smart sensor networks, accurate understanding of complex data via interface icons is critical for effective decision making, operation management and monitoring. In order to understand how the different domain experience among icon designers and users affects icon recognition and preference level among users, this paper takes environmental and operational

Despite recent privacy scandals, the intensity with which individuals use Facebook has not declined. This indicates that individuals still place significant value on the psychosocial development afforded by using Facebook. As such, the objective of this study was to develop a research model to evaluate the influence of specific individual differences (gender and personality traits) on the intensity

Nowadays, students experience career problems, such as the transition from university to the labour market where they need the career counselling services. Accordingly, it was attempted to design an online career counselling tool and provide services and guidance for students in career fields. This study was conducted in three parts in 2019. In the first part, the career counselling website was designed

Communities of practice (COPs) have become increasingly important across a wide range of casual and business contexts, including innovative technical product development, refining skill sets for competitions, or establishing corporate strategies. Members of such communities forge interpersonal relationships and develop sophisticated practices around a shared domain, either interdependently contributing

In this paper, a new computer-supported collaborative learning-based groupware is proposed for supporting problem-based collaborative learning in computer programming education setting. The geo-distributed learners can collaboratively with their tutor resolve the common programming problem within a shared workspace. The proposed system embeds some synchronous and asynchronous collaborative tools that

We investigated mobile users’ performance on text-only and text-and-icon menu interfaces of short and medium lengths. We conducted two experiments, with 18 participants each, on four mobile menus in two common usage situations, seated and walking. In Experiment 1, seated participants conducted known-item searches of word menus on short and medium text-only menus and short and medium text-and-icon menus

Ride-sharing apps have both positive and negative impact in our daily lives. To study the negative impacts especially personal safety issues, this study explores the reaction of ride-sharing app users to such safety issues. We contextualise our study using a scenario based survey. We found empirical support to all the hypotheses by surveying 421 individuals. This study contributes to the information

In the design of gesture-based user interfaces, traditional gesture elicitation studies suffer from the legacy bias problem. In this paper, we conducted an exploratory study about the practical effects of frame-based design for gestural interaction with immersive VR shopping applications. In this study, we derived gestures via the traditional guessability and the framed guessability approaches. Experimental

This research intends to understand the relationship between aesthetics and young people's intention to continue using smartphones. In particular, the study validates a research model that proposes aesthetics as an antecedent of variables that explain the intention to continue using smartphones (performance expectancy, hedonic motivation, and habit). An online questionnaire was conducted to develop

Effective teaching of concepts related to human computer interaction (HCI) requires introduction of the core paradigms as well as the design and evaluation methodologies to the learners. In this paper, we investigate the learning effectiveness of a tool-mediated learning activity to support instruction of established human performance models, namely the Keystroke Level Model (KLM) and Fitts’ law, and

Digital music is a multi-billion-dollar industry, and online streaming is the significant contributor to this revenue pie. Major streaming service providers, e.g. Spotify, Apple music, Deezer etc. are operating with the almost same number of songs and price propositions. With all these options available, which one is better to choose when there is no price differentiation? This study investigates how

ABSTRACT The aim of this integrative review was to analyse the usage of different virtual reality (VR) technologies in learning and user experiences (UXs) of these technologies in healthcare practice and education. The integrative review was conducted in spring 2019 by searching eight international databases. The searches retrieved n = 26 original articles that were quality checked and included for

This study investigates the effect of gamified interaction through mobile learning applications (APPs) to optimise users’ learning performance. This paper draws on social presence theory and social support theory to construct a model of gamified interaction. We conducted a survey questionnaire with a sample of 368 users from English learning APPs and used structural equation modelling to assess their

Installing security applications is a common way to protect against malicious apps, phishing emails, and other threats in mobile operating systems. While these applications can provide essential security protections, they also tend to access large amounts of people's sensitive information. Therefore, individuals need to evaluate the trade-off between the security features and the privacy invasion when

This study examines the timing of pop-up advertising appearance and its effect on perceived intrusiveness, advertising irritation and advertising avoidance. Experiment was designed to build a virtual Internet environment (including the main content on the webpage and a pop-up ad) and to manipulate the timing of the pop-up advertising appearance. Participants were invited to participate in two experiments

The aim of this research is to investigate the effect of the use of code.org (particularly Course 2) on elementary school students’ attitudes towards programming, and whether the positive effects of this software are lower for students who are 7 or 8 years old. The research involved 293 students (age range: 7–10). After the use of Course 2 of code.org, the older students (9- and 10-year-olds) expressed

Smart wearables are revolutionising how users communicate and acquire information. Yet, the user benefits of smart wearables largely depend on the devices’ ability to collect and analyze a large amount of user data, shaping smart wearables-privacy paradox. The current study explores user responses to the smart wearables-privacy paradox through a survey with smartwatch users (N = 494). Using a cluster

The increasing growth in the use of mobile news apps has raised questions on how their interface design features affect users’ gaze behaviours and behavioural performance. To tackle these issues, two experiments (visual browse and search tasks) were designed to investigate the impact of interface design features (colour and layout) on users’ gaze behaviours (fixation count, fixation time ratio and

Autism spectrum disorder (ASD) is a childhood disorder which affects social and interpersonal communication. Using video game programmes might be considered as complementary assistive technology tools to teach socio-emotional skills; however, there has been limited incorporation of the view and input of key stakeholders during the design of these programmes. This study aimed to collect stakeholders’

Online Q&A has become a very common way for people to find information, and sending instant messages via social networking sites offers new opportunities for companies and individuals to reach out for information at a more private level. Despite the popularity of social instant messaging, little is known about how social instant messaging requests may affect the responses received. This study offers

Social media is seen as a powerful driver of change for language teaching and learning. Many studies have looked at the use and adoption rates of social media in language education, but studies that take a more fine-grained understanding of the differences between individual features of social media and how they are perceived by learners and teachers are rare. We present an analysis of the results

The purpose of this study was to determine the most important factor that determines young Chinese social network service (SNS) users’ sustainable electronic word-of-mouth (e-WOM) behaviour in Korea. This study focuses on users’ online flow experience to demonstrate sustainable e-WOM behaviour to develop a new customer base for Korean movie distributors and considers the acculturation effects in the

Modern mobile phones are equipped with many sensors, which can increasingly be used to sense various environmental phenomena. In particular, mobile sensing has enabled crowdsourced data collection at an unprecedented scale. However, as laypersons are involved in this, concerns regarding the data quality arise. This work explores the gamification of smartphone-based measurement processes in practice

ABSTRACT Life-changing events (or LCEs) can alter a person's status quo and threaten well-being. Previous research investigated distinct LCEs, where participants already used technology routinely. This paper reports the results of two field studies through which we compared supports people refer to when experiencing different LCEs. Together with users of technology, our sampling included participants

Personal Intelligent Agents (PIAs) like Siri and Alexa are becoming more popular among users. In this paper, we investigate the effect of humour and voice of personal intelligent agents, their impact on users’ perceptions of intelligence and anthropomorphism, and the relationship of these perceptions with cognitive- and emotion-based trust. The results from an online experiment show that humour and

ABSTRACT This article takes frequent online collective behaviour in the context of the outbreak of the 2019 Novel Coronavirus as its research background. Under the perspective of game theory, based on the Evolutionary Game Model and with the improvement of the model’s original parameter as well as the introduction of a new parameter, i.e. the degree of psychological identity netizens have on opinion