The widespread adoption of information and communication technologies (ICT) is profoundly changing manufacturing. Several Internet-of-Things (IoT) and industry 4.0 solutions deployed in production environments have pushed for standardization efforts, most notably reference architecture model industrie 4.0 (RAMI 4.0), typically focusing on smart factory environments. However, the ICT evolution is also enabling novel smart appliance scenarios, where relatively cheap machines, connected and integrated, are deployed outside the typical industrial environment with a wide range of stakeholders involved. The paper reports about a real world use case composed of more than 12000 ice cream machines connected worldwide and shows how, anticipating the state of the art, the underlying design of the ICT platform presents many interesting similarities with RAMI 4.0. The integration of appliances in a smart value chain enables to develop novel services for different stakeholders, ranging from ice cream manufacturer and maintenance technicians to ice cream shop owners and final consumers. The important synergies with RAMI 4.0 and the extensive on-the-field validation make the proposed solution a compelling reference application, from which to draw useful and generally applicable guidelines for the development of future Industry 4.0 smart appliance platforms.

中文翻译：

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智能家电和RAMI 4.0：冰淇淋机的管理和服务化

信息和通信技术（ICT）的广泛采用正在深刻地改变制造业。在生产环境中部署的几种物联网（IoT）和工业4.0解决方案推动了标准化工作，其中最引人注目的是参考架构模型工业4.0（RAMI 4.0），通常侧重于智能工厂环境。但是，ICT的发展也催生了新颖的智能设备场景，其中连接和集成的相对便宜的机器被部署在典型的工业环境之外，涉及的利益相关者众多。该白皮书报告了一个由世界各地连接的12000多台冰淇淋机组成的现实用例，并展示了如何预测最先进的技术，ICT平台的基础设计与RAMI 4.0呈现出许多有趣的相似之处。将设备集成到智能价值链中，可以为从冰淇淋制造商和维护技术人员到冰淇淋店所有者和最终消费者的不同利益相关者开发新颖的服务。与RAMI 4.0的重要协同作用以及广泛的现场验证使所提出的解决方案成为引人注目的参考应用程序，从中可以得出有用且普遍适用的指导方针，以开发未来的工业4.0智能设备平台。